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Unit 2

Advanced Professional
    Development



                        1
Skills Audit
• A skills audit provides a convenient way of
  gathering information about the available
  capabilities of people for a specified task.
• This may be a particular task to be carried
  out within a project or it could be a more
  general requirement for a specific job role.



                                                 2
Leadership Skills Audit
  A leadership skills audit, for example, provides a definitive measure of
  leadership skills and ability, including:
1. A definition of leadership.
2. The main inhibitors to leadership development.
3. How to identify the competencies most vital to leaders in your
   organisation.
4. How to develop a leadership model that is appropriate to your
   organisation.
5. Developing a leadership performance profile.
6. How to administer the profiles and get feedback.
7. Rules for analysing the resulting profile data.
8. How to use and communicate data derived from the audit.
9. How to build the leadership skills audit process into an annual cycle.
10. How to use the assessment data to build a comprehensive, targeted
   leadership skills training program.                                3
Skills Assessment Methodology
Personal profile using                   • The best place to start with is
  self-assessment tools                    yourself - but what do you need
• A profile is a means of self-            to know about yourself?
  evaluation. It is a personal           • There are three main aspects of
  record which is for you to keep.         your 'vocational profile'.
  It is for your own use to help you  – Skills, Motivation and
  identify strengths and                Personality.
  weaknesses, and to plan how to • Can I do the job ?
  develop your skills in particular   – Skills: demonstrated through
                                        qualifications, abilities, experience,
  areas.                                aptitude tests
• The profile focuses on a range • Will I do the job?
  of skills concerning research       – Motivation: interests, values, ambitions
  and communication and will help • Will I fit into the
  you with the formal                team/organisation?
  selfassessment exercise             – Personality: personal traits, attitudes and
                                                                               4
  required for this course.             preferences
Skills, Motivation and
      Personality




                         5
Personal profile using self-
             assessment tools
• It may also be essential to consider
                                           •   Nevertheless, the more sources
  constraints and special
                                               available the fuller the picture.
  circumstances, such as any physical
  or health disabilities, geographical     •   By reviewing these you will also
  restrictions, and limitations of finance     take the first step towards
  or family circumstance.                      identifying evidence of your
                                               capabilities; evidence you can
• Assessing 'Skills' is not
                                               include in your CV or cite at job
  straightforward. You can be skilled at
                                               interview.
  one thing, but find something similar
  quite difficult.                         •   You want to get a job that uses
                                               your skills to the full, which plays
• Or you can be confident in using a
                                               to your strengths and lets you
  skill in some settings, but not in
                                               make an effective contribution.
  others.
                                           •   But what are your skills?
• So to gain a rounded picture of your
  skills and abilities you will need to
  draw on many sources of information
  which will require careful interpretation                                     6
To assess your strengths and weaknesses in terms of 'transferable skills' that can
           be equally applied to both the academic and work setting.




                                                                             7
Other Skills Audit
• http://www.businessballs.com/personalprofileindicator.pdf
• A particularly good site can be found at http://www.psychometric-
  success.com
• Developing your own style is fundamental to professional and personal
  development.
   – Go to the following site and try some of the activities suggested.
   – http://www.studyskills.soton.ac.uk/studyguides/Learning%20Styles.doc
   – Go to the following website and read some recent research articles on
     learning styles
   – http://www.learning-styles-online.com
   – Also, go to http://www.skills4study.com and click on Learning Games.
   – You may also like to go to the following sites, which identify different learning
     styles as advocated by Kolb
      http://web.cortland.edu/andersmd/learning/Kolb.htm
   – For more detailed information on management and development, you are
                                                                       8
     directed to: Mumford, A (1986). Handbook of Management Development.
     Gower.
Psychometric testing
• A psychometric test is a way of assessing
  a person's ability or personality in a
  measured and structured way.
• There are three main types of tests:
  –   Ability tests.
  –   Personality tests.
  –   Interest tests.


                                              9
Psychometric testing
• Some tests are used by employers to help them in
  their recruitment process while other tests can help
  people with career decision-making.
• It is common for graduate employers to use
  psychometric tests as part of their selection process.
  – Organisations believe such tests help them recruit the right
    people with the appropriate mix of abilities and personal
    qualities.
  – They are also useful for "sifting out" large numbers of
    applicants at an early stage and so saving the employers
    both time and money.
                                                             10
Psychometric testing
Ability tests                     • Specific ability tests
• General intelligence              There are two types of
  tests                             specific ability tests:
  – Some tests assess your        • Attainment tests
    general ability (your           – These examine the skills and
    intelligence).                    knowledge you already
                                      possess.
  – They are not dependent on
                                    – They are designed to assess
    prior learning or knowledge       what you know at the time of
    but more on how good you          the test such as for a driving
    are at solving problems           test or a word processing test.
    using logical thinking.           These can be known as work-
                                      related tests.
                                                               11
Psychometric testing
Aptitude tests              •   The two most common
• These are more of a           forms of aptitude tests are
  measure of your potential     verbal and numerical
  for certain activities.       reasoning tests.
• They do not rely on any •     There are also more
  previous knowledge or         specialised tests which
  training, but more on         can be used if you are
  your natural ability or       applying for particular
  aptitude.                     careers in IT, science or
                                engineering, for example.

                                                       12
Personal SWOT analysis
• A personal SWOT analysis attempts to
  answer the simple question, 'what are you
  like?'
• The purpose of this is to understand where
  you are at the moment and where your likely
  vulnerability lies.
• By analysing four key factors, it is possible to
  build a strong picture of yourself.

                                                13
Personal SWOT analysis
• Your personal values are the • Being clear about and knowing
  things that are important to   what's important to you is vital,
  you and that you look for in   and will be a great guide to you
  your life and relationships.   as you move onwards and
• Personal values can include;   upwards.
  family, money, the           • It will
  environment, independence,
                                  – 1. Keep you on track and
  ambition or honesty.               motivated.
• It's important to set your      – 2. Help with making decisions.
  goals in line with your         – 3. Add to your sense of fulfilment
  values; otherwise you may
  end up where you thought
  you wanted to be, only to be
  disappointed
                                                                 14
Strengths and Weaknesses
are usually things internal to
you - about your skills,
personality character, etc.




Opportunities and Threats are
usually external - about people
you know, job openings that
might occur, and other external
factors that might impact on your
life.                               15
Assessment and management
         competence standards
• A competence standard is a requirement or condition for the
  purpose of demonstrating a particular competence or ability,
  such as a particular level of knowledge, or the strength or ability
  to carry out a particular task within a set period.
• Professional and qualifications bodies need to be very clear
  about what is (and is not) a competence standard.
• Institutions which use an interpretation of competence
  standards as a basis for admitting students and making
  adjustments would do well to check that they have a correct
  understanding of what the relevant professional or qualifications
  body has defined as competence standards.
• Competence standards are not the same as subject benchmark
  standards, and there may be scope for some confusion here.
                                                                16
Gap Analysis
• From an organisational perspective,
  understanding and knowing what and where the
  knowledge, skills and abilities of your
  employees lie is essential and critical in the
  modern working environment.
• Recognising individual employee strengths and
  being aware of their weaknesses will allow an
  organisation to optimise peoples' strengths and
  support their weaknesses.
• This can be achieved by carrying out what is
  known as 'gap analysis'.                       17
Individual Research
1. Go to the following sites and make notes accordingly
   http://www.hull.ac.uk/php/cesagh/documents/GAPANALYS
   IS.rtf
   – Case Study 1: Skills gap 'threatens UK future'
     Story from BBC NEWS: http://news.bbc.co.uk/go/pr/fr/-
     /1/hi/education/4501346.stm
   – Case Study 2: India firms warn on IT skills gap
     Story from BBC NEWS: http://news.bbc.co.uk/go/pr/fr/-
     /2/hi/south_asia/6124872.stm
2. For those of you who wish to undertake further study, you
   are directed to (Pedlar et al, 2007) Chapter 5 - Assessing
   Yourself and Setting some Goals for Self-Development,
   and Chapter 6 - How to Select and use the Activities.      18
Identifying learning and
        development needs
• There are three contexts in which learning and
  development needs may be identified:
  1. Organisational.
  2. Group or team.
  3. Individual.




                                             19
Identifying learning and
                 development needs arise out of
   There are at least eight potential 4. Changes in personnel
   influences that stimulate the            organisational change; a different
   requirement for new and improved         mix of people need multi-skilling,
   skills.                                  changes to roles and
                                            responsibilities cause key staff to
1. Annual (or more frequent)
                                            be overloaded.
    organisational proactive event.
                                        5. Changes in financial support
2. Changes in the marketplace mean
                                            across several sites cause a
    customers change, new customers
                                            reassessment of the scope and
    emerge, customer expectations
                                            potential of training.
    change, competitors become more
    powerful, and new competitors       6. External influences, such as
    emerge.                                environmental, financial or legal
                                           pressures.
3. Changes in technology and
    working practices are a constant    7. Group problem-solving, or reaction
    feature of organisational activity.    to change event.
                                        8. Individual problem-solving, or20
                                           reaction to change event.
21
There are twelve fundamental methods of
identifying learning and development needs
available:
The key principles for applying these methods
include:
Learning and Development
• Any work related activity contains the potential
  for learning.
• This could be new learning or confirmation of
  previous learning.
• There are a number of ways in which you can
  learn at work, which we can collectively call
  learning experiences.
• These include:
  – Learning from the job that you are doing
  – Learning using knowledge, skills and insight.
                                                    22
  – Learning from previous experience.
Learning Cycle
       (adapted from Kolb 1984).
Shows that skills are
improved by:
1. Having a learning
experience (new or
from previous
activities).
2. Reviewing the
learning experience -
in other words, how it
went.
3. Learning lessons
from the experience.
4. Planning how you
can improve


                                   23
Identifying Your Own Style
• Identifying the way in which you learn will also help
  you with your learning and development needs.
• Individuals are unique and, as a consequence, are
  likely to develop their own differing learning styles as a
  result of their experiences within an organisation and
  in other areas of life.
• These individual styles can be contrasting.
• However, the important rule to remember is that, no
  matter how diverse learning styles may appear, as
  long as they are effective in the majority of cases then
  they should be seen as productive.
                                                       24
Identifying Your Own Style
• The aims of analysing learning styles are to:
1. Realise that there are many different
   learning styles.
2. Discover resources where you can assess
   your learning style.
3. Realise there are strategies you can use to
   make best use of your natural learning style.



                                               25
LEARNING STYLE AUDIT

1. To score, use a scale from 0 to 10; 0 being nothing like you and 10
   being completely like you.

2. At the end of each section total your score. This will give you an
   indication of your preferred learning style.


1. The higher the score indicates your preferred learning style,
   although it should be noted that, it is possible to have high scores
   in more than one category.

2. Whilst the principles of progress through the learning process are
   to be maintained, the importance of finding out about you
   preferred learning style or combination of learning styles is that it
   will give you a greater understanding about how you would
   approach a new learning opportunity and how you may be able to
   adapt to situations which do not necessarily suit your preferred
   style.                                                            26
27
28

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Skill audit

  • 2. Skills Audit • A skills audit provides a convenient way of gathering information about the available capabilities of people for a specified task. • This may be a particular task to be carried out within a project or it could be a more general requirement for a specific job role. 2
  • 3. Leadership Skills Audit A leadership skills audit, for example, provides a definitive measure of leadership skills and ability, including: 1. A definition of leadership. 2. The main inhibitors to leadership development. 3. How to identify the competencies most vital to leaders in your organisation. 4. How to develop a leadership model that is appropriate to your organisation. 5. Developing a leadership performance profile. 6. How to administer the profiles and get feedback. 7. Rules for analysing the resulting profile data. 8. How to use and communicate data derived from the audit. 9. How to build the leadership skills audit process into an annual cycle. 10. How to use the assessment data to build a comprehensive, targeted leadership skills training program. 3
  • 4. Skills Assessment Methodology Personal profile using • The best place to start with is self-assessment tools yourself - but what do you need • A profile is a means of self- to know about yourself? evaluation. It is a personal • There are three main aspects of record which is for you to keep. your 'vocational profile'. It is for your own use to help you – Skills, Motivation and identify strengths and Personality. weaknesses, and to plan how to • Can I do the job ? develop your skills in particular – Skills: demonstrated through qualifications, abilities, experience, areas. aptitude tests • The profile focuses on a range • Will I do the job? of skills concerning research – Motivation: interests, values, ambitions and communication and will help • Will I fit into the you with the formal team/organisation? selfassessment exercise – Personality: personal traits, attitudes and 4 required for this course. preferences
  • 5. Skills, Motivation and Personality 5
  • 6. Personal profile using self- assessment tools • It may also be essential to consider • Nevertheless, the more sources constraints and special available the fuller the picture. circumstances, such as any physical or health disabilities, geographical • By reviewing these you will also restrictions, and limitations of finance take the first step towards or family circumstance. identifying evidence of your capabilities; evidence you can • Assessing 'Skills' is not include in your CV or cite at job straightforward. You can be skilled at interview. one thing, but find something similar quite difficult. • You want to get a job that uses your skills to the full, which plays • Or you can be confident in using a to your strengths and lets you skill in some settings, but not in make an effective contribution. others. • But what are your skills? • So to gain a rounded picture of your skills and abilities you will need to draw on many sources of information which will require careful interpretation 6
  • 7. To assess your strengths and weaknesses in terms of 'transferable skills' that can be equally applied to both the academic and work setting. 7
  • 8. Other Skills Audit • http://www.businessballs.com/personalprofileindicator.pdf • A particularly good site can be found at http://www.psychometric- success.com • Developing your own style is fundamental to professional and personal development. – Go to the following site and try some of the activities suggested. – http://www.studyskills.soton.ac.uk/studyguides/Learning%20Styles.doc – Go to the following website and read some recent research articles on learning styles – http://www.learning-styles-online.com – Also, go to http://www.skills4study.com and click on Learning Games. – You may also like to go to the following sites, which identify different learning styles as advocated by Kolb http://web.cortland.edu/andersmd/learning/Kolb.htm – For more detailed information on management and development, you are 8 directed to: Mumford, A (1986). Handbook of Management Development. Gower.
  • 9. Psychometric testing • A psychometric test is a way of assessing a person's ability or personality in a measured and structured way. • There are three main types of tests: – Ability tests. – Personality tests. – Interest tests. 9
  • 10. Psychometric testing • Some tests are used by employers to help them in their recruitment process while other tests can help people with career decision-making. • It is common for graduate employers to use psychometric tests as part of their selection process. – Organisations believe such tests help them recruit the right people with the appropriate mix of abilities and personal qualities. – They are also useful for "sifting out" large numbers of applicants at an early stage and so saving the employers both time and money. 10
  • 11. Psychometric testing Ability tests • Specific ability tests • General intelligence There are two types of tests specific ability tests: – Some tests assess your • Attainment tests general ability (your – These examine the skills and intelligence). knowledge you already possess. – They are not dependent on – They are designed to assess prior learning or knowledge what you know at the time of but more on how good you the test such as for a driving are at solving problems test or a word processing test. using logical thinking. These can be known as work- related tests. 11
  • 12. Psychometric testing Aptitude tests • The two most common • These are more of a forms of aptitude tests are measure of your potential verbal and numerical for certain activities. reasoning tests. • They do not rely on any • There are also more previous knowledge or specialised tests which training, but more on can be used if you are your natural ability or applying for particular aptitude. careers in IT, science or engineering, for example. 12
  • 13. Personal SWOT analysis • A personal SWOT analysis attempts to answer the simple question, 'what are you like?' • The purpose of this is to understand where you are at the moment and where your likely vulnerability lies. • By analysing four key factors, it is possible to build a strong picture of yourself. 13
  • 14. Personal SWOT analysis • Your personal values are the • Being clear about and knowing things that are important to what's important to you is vital, you and that you look for in and will be a great guide to you your life and relationships. as you move onwards and • Personal values can include; upwards. family, money, the • It will environment, independence, – 1. Keep you on track and ambition or honesty. motivated. • It's important to set your – 2. Help with making decisions. goals in line with your – 3. Add to your sense of fulfilment values; otherwise you may end up where you thought you wanted to be, only to be disappointed 14
  • 15. Strengths and Weaknesses are usually things internal to you - about your skills, personality character, etc. Opportunities and Threats are usually external - about people you know, job openings that might occur, and other external factors that might impact on your life. 15
  • 16. Assessment and management competence standards • A competence standard is a requirement or condition for the purpose of demonstrating a particular competence or ability, such as a particular level of knowledge, or the strength or ability to carry out a particular task within a set period. • Professional and qualifications bodies need to be very clear about what is (and is not) a competence standard. • Institutions which use an interpretation of competence standards as a basis for admitting students and making adjustments would do well to check that they have a correct understanding of what the relevant professional or qualifications body has defined as competence standards. • Competence standards are not the same as subject benchmark standards, and there may be scope for some confusion here. 16
  • 17. Gap Analysis • From an organisational perspective, understanding and knowing what and where the knowledge, skills and abilities of your employees lie is essential and critical in the modern working environment. • Recognising individual employee strengths and being aware of their weaknesses will allow an organisation to optimise peoples' strengths and support their weaknesses. • This can be achieved by carrying out what is known as 'gap analysis'. 17
  • 18. Individual Research 1. Go to the following sites and make notes accordingly http://www.hull.ac.uk/php/cesagh/documents/GAPANALYS IS.rtf – Case Study 1: Skills gap 'threatens UK future' Story from BBC NEWS: http://news.bbc.co.uk/go/pr/fr/- /1/hi/education/4501346.stm – Case Study 2: India firms warn on IT skills gap Story from BBC NEWS: http://news.bbc.co.uk/go/pr/fr/- /2/hi/south_asia/6124872.stm 2. For those of you who wish to undertake further study, you are directed to (Pedlar et al, 2007) Chapter 5 - Assessing Yourself and Setting some Goals for Self-Development, and Chapter 6 - How to Select and use the Activities. 18
  • 19. Identifying learning and development needs • There are three contexts in which learning and development needs may be identified: 1. Organisational. 2. Group or team. 3. Individual. 19
  • 20. Identifying learning and development needs arise out of There are at least eight potential 4. Changes in personnel influences that stimulate the organisational change; a different requirement for new and improved mix of people need multi-skilling, skills. changes to roles and responsibilities cause key staff to 1. Annual (or more frequent) be overloaded. organisational proactive event. 5. Changes in financial support 2. Changes in the marketplace mean across several sites cause a customers change, new customers reassessment of the scope and emerge, customer expectations potential of training. change, competitors become more powerful, and new competitors 6. External influences, such as emerge. environmental, financial or legal pressures. 3. Changes in technology and working practices are a constant 7. Group problem-solving, or reaction feature of organisational activity. to change event. 8. Individual problem-solving, or20 reaction to change event.
  • 21. 21 There are twelve fundamental methods of identifying learning and development needs available: The key principles for applying these methods include:
  • 22. Learning and Development • Any work related activity contains the potential for learning. • This could be new learning or confirmation of previous learning. • There are a number of ways in which you can learn at work, which we can collectively call learning experiences. • These include: – Learning from the job that you are doing – Learning using knowledge, skills and insight. 22 – Learning from previous experience.
  • 23. Learning Cycle (adapted from Kolb 1984). Shows that skills are improved by: 1. Having a learning experience (new or from previous activities). 2. Reviewing the learning experience - in other words, how it went. 3. Learning lessons from the experience. 4. Planning how you can improve 23
  • 24. Identifying Your Own Style • Identifying the way in which you learn will also help you with your learning and development needs. • Individuals are unique and, as a consequence, are likely to develop their own differing learning styles as a result of their experiences within an organisation and in other areas of life. • These individual styles can be contrasting. • However, the important rule to remember is that, no matter how diverse learning styles may appear, as long as they are effective in the majority of cases then they should be seen as productive. 24
  • 25. Identifying Your Own Style • The aims of analysing learning styles are to: 1. Realise that there are many different learning styles. 2. Discover resources where you can assess your learning style. 3. Realise there are strategies you can use to make best use of your natural learning style. 25
  • 26. LEARNING STYLE AUDIT 1. To score, use a scale from 0 to 10; 0 being nothing like you and 10 being completely like you. 2. At the end of each section total your score. This will give you an indication of your preferred learning style. 1. The higher the score indicates your preferred learning style, although it should be noted that, it is possible to have high scores in more than one category. 2. Whilst the principles of progress through the learning process are to be maintained, the importance of finding out about you preferred learning style or combination of learning styles is that it will give you a greater understanding about how you would approach a new learning opportunity and how you may be able to adapt to situations which do not necessarily suit your preferred style. 26
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