The document discusses generational differences in the workplace based on research from 2009-2011. It outlines four generations - Traditionalists born 1932-1945, Baby Boomers born 1946-1965, Generation X born 1965-1978, and Millennials born 1979-1998. It notes how the age split between these generations was changing from 1990 to 2020 based on Census data. It then discusses differences in loyalty, work ethic, leadership styles, and communication preferences between the four generations in the context of the changing workplace.

1. Demographic Changes in Society Production Consultants Research 2009-2011

2. “ People resemble their times and their peers more than they resemble their parents.” Alan Foote

3. “ Each generation imagines itself to be more intelligent than the one that went before it and wiser than the one that comes after it.” George Orwell (1945)

4. “ Don’t insult our intelligence. Tell us what it is. Tell us what it does, and don’t play the national anthem while you do it.” Nike on behalf of Generation X

5. 2009 - Four generations at work & play Traditionalists Born 1932-1945 Baby Boomers Born 1946-1965 Generation X Born 1965-1978 Millennials Born 1979-1998

6. 1990 Age Split Source: U.S. Census Bureau, International Data Base.

7. 2000 Age Split Source: U.S. Census Bureau, International Data Base.

8. 2005 Age Split Source: U.S. Census Bureau, International Data Base.

9. 2010 Age Split Source: U.S. Census Bureau, International Data Base.

10. 2015 Age Split Source: U.S. Census Bureau, International Data Base.

11. 2020 Age Split Source: U.S. Census Bureau, International Data Base.

12. 2011 - Four generations at work & play Traditionalists Born 1932-1945 Baby Boomers Born 1946-1965 Generation X Born 1965-1978 Millennials Born 1979-1998 77 Years 63 Years 44 Years 30 Years OVERLAP & MESSAGE POINTERS

13. 2011 - Four generations at work & play Millennials Loyal to their group Casual Relationship to work Multitasking Fun & Flexible Expect Constant Connection Open Access to information 77 Years 63 Years 44 Years 30 Years Baby Boomers “ I am my job” Live to Work Loyal Connected Challenge the Rules Push to Change Process over Results Conflict-Adverse Generation X Loyal to good leadership Promotion based on results Get to the point Independent working Competency Driven Traditionalists Comfortable with Control Leadership Separate work/family Advancement based on tenure ladder Uniformity The Future is an extension of the past Conformity

14. 2011 - Four generations at work & play 77 Years 63 Years 44 Years 30 Years Baby Boomers Can push aggressive new directions Direction can exceed current capabilities Strategy connected to their agenda Millennials Attracted to mission and vision connected to global responsibility Must see values in action Want to be included in shaping ongoing strategy Generation X Connected to priorities that support them Impatient with direction if it is an extension of past Strong support for a major organizational shift Traditionalists Trust senior leaders to have it right Little need to be involved in shaping it Trust direction forward as extension of past

15. 2011 - Four generations at work & play 77 Years 63 Years 44 Years 30 Years Baby Boomers May go back to the old ways if personal benefit unclear See themselves as vital to success Information is power Millennials Have limited if any sense of the old way of doing things Require lots of coaching and feedback Lots of reward and recognition so they know they are heard and appreciated in the new world No tolerance for being excluded Likely to share everything Want ongoing contact Fast, often & clear Generation X Need guidance from experts Learning needs to be on their terms Looking for results which meet desired outcomes Want it quick & simple Information=results Source must be knowledgeable Multitude of connections Traditionalists Require clear direction of what is over Appreciate reorientation programs They expect a place in the new world

16. Audience Strengths Learn Act On Involvement Listen Communication Willingness Creativity Bringing Everyone Along Storytelling Transition Participation Project Excellence Ideas Follow Requests Change Support Applicability Visionary Acceptance Strategy Millennials Gen X Baby Boomers Traditionalists

17. Audience Strengths Trust and act on everyone’s message Don’t/won’t share Filtered messages Looking for the right message Communication Need for feedback Disregarding of experience Holding on to old ways Unsure what to stop doing Transition No clear alignment of change No experts Taking on too much Not getting involved Change Lack of corp. social responsibility Too ethereal Lack of involvement Lack of understanding Strategy Millennials Gen X Baby Boomers Traditionalists