2. background packet, made a copy of their Driver's License or ID card and sent them to get their
drug test
● Labeled and managed all outgoing mail through postage; sorted and put incoming mail into proper
mailboxes
● Utilized Microsoft Office to create flyers, signs, and various documents
● Answered question for guests via phone, walkins or emails
● Took guests on tour of the Castle
● Sorted lost and found items into 3 drawers by dates found. Looked for items when guest called or
came in
● Ordered supplies thru Staples and UPS
● Made shipping labels and shipped out items thru UPS and FedEx. Informed proper person when
they received a package
● Answered phones and when needed transferred to proper department. Also made return calls from
voicemails and emails
● Went thru and sent out donation tickets by the month each event the donation request was for
Medieval Times Schaumburg, IL May 2014 October 2014
Sales Associate In Photo Department
● Greeted guests to the castle
● Took professional photos of the guests
● Actively sold photos to the guests
● Provided a fun and welcoming environment to better the guests experience
Weltman Bernfield Buffalo Grove, IL March 2014 April 2014
Contract Mailroom Clerk (Seasonal)
● Received, sorted and delivered incoming mail
● Sorted outgoing mail by UPS, messenger, Fedex and regular mail
● Made UPS and Fedex shipping labels
● Put labels on correct outgoing packages
● Went to the post office to pick up and drop off mail when needed
● Logged in each tax return being sent out into the computer
● Helped stock fridge and cleaned kitchen
First American Title Chicago, IL September 2013 March 2014
Contract Receptionist
● Answered phones and transferred incoming calls
● Was responsible for managing a multiline phone system and routing calls
● Received and logged in all Fedex, UPS and messenger packages and boxes
● Called for package pickups
● Informed proper person they received a package
● Mailed out and gave checks to customers
● Made file folders
● Printed out vendor searchers from the FAST system
● Scanned and entered documents into the FAST system
● Did various other work in the FAST system
3. Rogan Corporation/Uniformity Inc. Mount Prospect, IL January 2013 July 2013
Contract Receptionist
● Answered phones, paged out, screened, and transferred incoming calls
● Was responsible for managing a multiline phone system and routing calls
● Sorted mail and put into proper mail bins
● Utilized Microsoft Office to create flyers, signs, and various documents
● Performed various duties for multiple departments such as accounting and sales
Sumitomo Electric Carbide Mount Prospect, IL January 2010 August 2011
Contract Receptionist
● Answered phones, paged, and transferred incoming calls
● Greeted and assisted all guests and customers entering the facility
● Helped accounting department with stuffing envelopes, labeled and sent out
mail, invoicing requirements; worked with Accounts Receivable by sorting overdue
invoices
● Processed all incoming and outgoing mail
● Helped out Customer Service department with entering phone and fax orders into
computer and managed order process
E.A. Langenfeld Mount Prospect, IL October 2007 January 2009
Receptionist
● Greeted all incoming customers and visitors of the facility
● Answered and transferred all incoming phone calls using multiline phone system
● Labeled and managed all outgoing mail through postage; sorted and put
incoming mail into proper mailboxes and routed to correct individuals
● Performed computer data entry to made shipping labels through UPS, FedEx, DHL; routed all
outgoing packages to shipping department for pickup
● Utilized Microsoft Office to create flyers and various documents
● Utilized Microsoft Excel to create charts and data entry
● Utilized Powerpoint to create slide shows, announcements and greetings for visitors, birthdays, and
other announcements
AAA Employment Mount Prospect, IL April 2006 August 2007
Temporary General Office Jobs
● Filed and pulled files
● Light data entry
● Sent and received faxes
● Emailed
● Created and organized computer files
Schumacher Electric Company Mount Prospect, IL February 2007 August 2007
Contract Receptionist
● Switchboard
● Light computer work
● Helped accounting and sales department
4. Jenny Craig Mount Prospect, IL September 1998 March 2004
Receptionist
● Was responsible for greeting and announcing/introducing all clients to their respective counselors
● Entered client orders into computer system, created and printed food orders, and managed order
process of purchasing of food products
● Processed payments, prepared confidential client files, and organized documents
● Inventoried and stocked products
● Answered all incoming phone calls, transferred and managed phone system
● Was responsible for scheduling and confirming appointments
Education:
Harper College September 2008 September 2009
● General courses toward Associates Degree in Web Design
Prospect High School Graduated 1998
● High School Diploma Achieved
