Gen Z is poised to be the next generation of influential shoppers. They are expected to have significant spending power by 2026, so brands must cultivate brand loyalty and start building relationships early.
There are over 1.2 billion Gen Zers globally. It’s estimated that they represent about $143 billion in annual purchasing power. This does not even include the products and services paid for by their parents and family. According to Oxford Economics, Gen Z’s purchasing power will reach $2 trillion in less than ten years.
Gen Z’s importance for marketing and PR will only increase; in the US, Gen Z will make up 30% of the US workforce by 2030 and is estimated to increase their per capita annual expenditure by 70% between 2020 and 2025.
Marketing and PR teams must start paying attention to Gen Z's purchasing habits and trends. This generation is already making waves culturally, and their shopping habits will significantly impact the future of retail, commerce, and B2B decision-making. Previous generations like Baby Boomers, Gen X, and Millennials have always influenced innovation and the economy, as well as how brands create products, communicate with customers, and set prices.
Gen Z is already doing this, and the impact they are making is record-setting. Brands must start understanding how they shop, where they shop, and what they are talking about on their digital channels.
Gen Z represents a lucrative opportunity for brands that can connect with them and influence their shopping habits. This generation is known for being savvy and resourceful in using social and digital apps. They are also highly independent and value transparency.
Cuộc thi Young Marketers mùa thứ 8 là một phần của hành trình Empower The Next Marketing Generation của Young Marketers – bên cạnh Young Marketers Elite Development Program, với Brands Vietnam là đối tác chiến lược từ 2013, Advertising Vietnam là đối tác truyền thông từ 2018, cùng với sự đồng hành của nhiều đối tác lớn.
Cuộc thi Young Marketers mùa thứ 8 là một phần của hành trình Empower The Next Marketing Generation của Young Marketers – bên cạnh Young Marketers Elite Development Program, với Brands Vietnam là đối tác chiến lược từ 2013, Advertising Vietnam là đối tác truyền thông từ 2018, cùng với sự đồng hành của nhiều đối tác lớn.
Young Marketers Elite 3_Assignment 11_Brand Communication 2honvongphu
Với tuần này, Young Marketers sẽ dành tặng 2 suất dự thính cho các bạn young marketers gửi bài assignment trong 6 slide nội dung gửi về contact@youngmarketers.vn trước 22:00 thứ 5 ngày 7/4 nhé :
1. Communications/Advertising Insight là Gì? Sẽ có bao nhiêu loại Communications/Advertising Insight? Cách thức để tìm ra các Insight đó. Cho ví dụ. (50%)
2. 2. Conceptualization/Development Process cho 1 campaign/advertising big idea bao gồm những bước gì? Cho ví dụ. (50%) (câu hỏi dành cho Eliter)
The Open Creative Project là bản báo cáo và nghiên cứu của Google nêu bật các yếu tố đóng vai trò then chốt đối với sự sáng tạo của quảng cáo trong tương lai.
Recap young marketers elite development program - O MarketingNhi Lee
[YOUNG MARKETERS ELITE DEVELOPMENT PROGRAM RECAP]
Như đã hứa, Ổ Marketing sẽ đăng tải tài liệu đã được tổng hợp từ khóa học mà bất cứ Marketer nào cũng phải mơ ước: Young Marketers Elite Development Program, bởi Young Marketers.
Khóa học được tuyển chọn rất diễn ra rất gắt gao qua 2 vòng, mỗi năm chỉ tuyển 10 thành viên, năm 2015 là mùa thứ 2, với nhiều diễn giả đầu ngành về marketing, thương hiệu tại Việt Nam.
Tại fanpage của Young Marketers có recap hàng tuần của khóa học, và đó là lí do Ổ tổng hợp lại tất cả kiến thức qua các tuần, với mong muốn truyền tải nội dung xuyên suốt của cả khóa tới những bạn yêu thích marketing, và các kiến thức hứa hẹn đều sẽ rất thực tế và có tính ứng dụng cao, do được giảng bởi những nhân vật đầu ngành marketing. Bạn có thể thấy được sự tâm huyết của Ổ qua một phần trong Bộ Recap tài liệu này.
Young Marketers 8 Final Round - LocalSquadUyen Nguyen
Cuộc thi Young Marketers mùa thứ 8 là một phần của hành trình Empower The Next Marketing Generation của Young Marketers – bên cạnh Young Marketers Elite Development Program, với Brands Vietnam là đối tác chiến lược từ 2013, Advertising Vietnam là đối tác truyền thông từ 2018, cùng với sự đồng hành của nhiều đối tác lớn.
Young Marketers 8 - Elite assignment 1.1 - Team-1LinhV227
Consumer Insight ở level Brand Positioning, Brand Communications Idea và Brand Idea: định nghĩa và phân biệt
Cho 3 ví dụ làm rõ phần trả lời ở trên ở 3 thương hiệu local ở 3 ngành hàng khác nhau tại Việt Nam.
Team 1:
Vũ Nguyễn Mai Linh
Đỗ Tấn Phát
Lê Ngọc Quỳnh Chi
Trần Thị Phương Trâm
In this keynote presentation, Digital Marketing Expert and Influencer, CJ Johnson focuses on how you become a successful impact storyteller in the world of Digital Marketing. From insider tips to the future of digital marketing, CJ will lay out trends, strategies, and a decisive plan of action anyone can use to find success. In this presentation, CJ will describe the following to provide these key takeaways:
• Master Mindset - The mental health obstacles and tips you can use to overcome your self-doubt and fears to help you excel.
• How You Find Success - Clear Strategies and Simple Steps to improve overall Digital Marketing execution.
• Trend Report and Market Research/What Does It Mean For You? Insider knowledge to provide an edge to overcome your competitors.
• Tools/Apps/Hacks - Everything from the recommended apps to how you can best utilize your social media to influencer marketing tips, you will be primed for success.
• Q&A - CJ will take on questions and answer to share how your audience can level up.
After this session, your audience will be armed with insider industry knowledge, powerful tips to help them be effective storytellers, and practical tips to empower themselves.
This report invites you to deep dive into the minds, behaviours and online habits of Generation Z.
Unpacking some of the key reports and surveys on Generation Z from the last two years, this report collates the most important findings and insights (...so you don’t have to!) to inform new ideas and ways in to creating content that will engage with this lucrative, generational audience.
Young Marketers Elite 3_Assignment 11_Brand Communication 2honvongphu
Với tuần này, Young Marketers sẽ dành tặng 2 suất dự thính cho các bạn young marketers gửi bài assignment trong 6 slide nội dung gửi về contact@youngmarketers.vn trước 22:00 thứ 5 ngày 7/4 nhé :
1. Communications/Advertising Insight là Gì? Sẽ có bao nhiêu loại Communications/Advertising Insight? Cách thức để tìm ra các Insight đó. Cho ví dụ. (50%)
2. 2. Conceptualization/Development Process cho 1 campaign/advertising big idea bao gồm những bước gì? Cho ví dụ. (50%) (câu hỏi dành cho Eliter)
The Open Creative Project là bản báo cáo và nghiên cứu của Google nêu bật các yếu tố đóng vai trò then chốt đối với sự sáng tạo của quảng cáo trong tương lai.
Recap young marketers elite development program - O MarketingNhi Lee
[YOUNG MARKETERS ELITE DEVELOPMENT PROGRAM RECAP]
Như đã hứa, Ổ Marketing sẽ đăng tải tài liệu đã được tổng hợp từ khóa học mà bất cứ Marketer nào cũng phải mơ ước: Young Marketers Elite Development Program, bởi Young Marketers.
Khóa học được tuyển chọn rất diễn ra rất gắt gao qua 2 vòng, mỗi năm chỉ tuyển 10 thành viên, năm 2015 là mùa thứ 2, với nhiều diễn giả đầu ngành về marketing, thương hiệu tại Việt Nam.
Tại fanpage của Young Marketers có recap hàng tuần của khóa học, và đó là lí do Ổ tổng hợp lại tất cả kiến thức qua các tuần, với mong muốn truyền tải nội dung xuyên suốt của cả khóa tới những bạn yêu thích marketing, và các kiến thức hứa hẹn đều sẽ rất thực tế và có tính ứng dụng cao, do được giảng bởi những nhân vật đầu ngành marketing. Bạn có thể thấy được sự tâm huyết của Ổ qua một phần trong Bộ Recap tài liệu này.
Young Marketers 8 Final Round - LocalSquadUyen Nguyen
Cuộc thi Young Marketers mùa thứ 8 là một phần của hành trình Empower The Next Marketing Generation của Young Marketers – bên cạnh Young Marketers Elite Development Program, với Brands Vietnam là đối tác chiến lược từ 2013, Advertising Vietnam là đối tác truyền thông từ 2018, cùng với sự đồng hành của nhiều đối tác lớn.
Young Marketers 8 - Elite assignment 1.1 - Team-1LinhV227
Consumer Insight ở level Brand Positioning, Brand Communications Idea và Brand Idea: định nghĩa và phân biệt
Cho 3 ví dụ làm rõ phần trả lời ở trên ở 3 thương hiệu local ở 3 ngành hàng khác nhau tại Việt Nam.
Team 1:
Vũ Nguyễn Mai Linh
Đỗ Tấn Phát
Lê Ngọc Quỳnh Chi
Trần Thị Phương Trâm
In this keynote presentation, Digital Marketing Expert and Influencer, CJ Johnson focuses on how you become a successful impact storyteller in the world of Digital Marketing. From insider tips to the future of digital marketing, CJ will lay out trends, strategies, and a decisive plan of action anyone can use to find success. In this presentation, CJ will describe the following to provide these key takeaways:
• Master Mindset - The mental health obstacles and tips you can use to overcome your self-doubt and fears to help you excel.
• How You Find Success - Clear Strategies and Simple Steps to improve overall Digital Marketing execution.
• Trend Report and Market Research/What Does It Mean For You? Insider knowledge to provide an edge to overcome your competitors.
• Tools/Apps/Hacks - Everything from the recommended apps to how you can best utilize your social media to influencer marketing tips, you will be primed for success.
• Q&A - CJ will take on questions and answer to share how your audience can level up.
After this session, your audience will be armed with insider industry knowledge, powerful tips to help them be effective storytellers, and practical tips to empower themselves.
This report invites you to deep dive into the minds, behaviours and online habits of Generation Z.
Unpacking some of the key reports and surveys on Generation Z from the last two years, this report collates the most important findings and insights (...so you don’t have to!) to inform new ideas and ways in to creating content that will engage with this lucrative, generational audience.
Gen Z will soon be the biggest cohort in the US. Yet, the global trend is alike with more young adults becoming a focus audience of many companies.
In this presentation, you will learn about the centennials (aka Gen Zers, iGens). We've gathered some data from reputable sources to let you understand this generation better, know it shopping habits, and attitude to marketing.
Check the full article at https://adsy.com/how-to-market-generation-z.
As the first true generation of digital natives, Gen Z teens are coming of age and our world will soon be reshaped in their image. In this report, we will take a closer look at this unique generation's outlook on media, their shopping habits, and other hot topics. This is a must-have resource for marketers who want to reach the influential consumers of today and tomorrow.
Are You Listening To Your Customers? Engage Customers Like Never Before.SAP Asia Pacific
Social Media channels offer marketers a rich opportunity to really engage their customers like never before.
Sadly, customer engagement today has namely been oneway' with many marketers using Social Media as a Digital Megaphone to shout about their Brand and Products in the hope that someone will 'like' them and find their 'content' funny.
This presentation explores the challenges marketers face in effectively engaging todays digital natives, as well as the opportunities that Social Channels offer them in really being able to 'listen' to their customers and harness insights on what is influencing them so as to be able to craft content that is both contextual and relevant.
FEED: The 2009 Razorfish Digital Brand Experience ReportIN2marcom .com
Razorfish’s annual consumer behavior report that traditionally charts how consumers are adopting new internet technologies and digital services.
This year's focus is on understanding how digital is changing the way that consumers interact with brands.
Right now, an entire generation, larger than the Baby Boomers and with unprecedented discretionary spending power, is growing up knowing only a world that is always electronically connected, always portable and always customizable. How will this generation's immersion in today's technology challenge the world as we once knew it?
Understanding digital millennials is critical to maximizing and sustaining growth. The good news? Through extensive research, Resource Interactive has mapped the Millennials' daily digital interactions to shed light on their attitudes and behaviors.
Review this presentation and discover:
• Who digital millennials are
• How millennials perceive philanthropy
• How they are shaping the political landscapes
• What millennials expect from their shopping experiences
• What you can do to maximize your interactions with digital millennials
Generation Z is a generation unlike any other; as they mature and start to control rising volumes of spend, it is time to understand what makes them unique, what drives them to act.
Leveling Up To The Next-Gen Consumer
Download the full report at psfk.com/forecast-z
A must-have manual for brands to understand and engage with the next class of consumers, PSFK’s Forecast Z report decodes the shifting priorities, values and behaviors of Generation Z—a group defined by their ability to navigate fluidly between identities, communities, industries and the physical-digital divide. The report features trends-led research and an in-depth survey of 450 U.S. Gen Z and Millennials, as well as 8 strategies for brands, retailers and agencies looking to shift from a Millennial to Gen Z mindset by resetting established norms around business, art and advertising.
Featured in the 30+ page report:
–Actionable strategies for brands, retailers and agencies to adapt to the Gen Z mindset
–8 trends defining the consumer behaviors of the new generation
–In-depth survey results uncovering shifting generational attitudes
–Statistical insights from brands and decision-makers
How might we create brands of enduring value that are relevant to a new generation and resilient for a new world? Like never before, brands are navigating an era of constant change. In virtually every industry and category, incumbents are being challenged by upstarts as the marketplace moves faster than ever before. This report details a fundamental shift in the marketplace towards authenticity, wellbeing, sustainability and social purpose. It reveals how the deepest hopes, needs and aspirations of a rising generation of consumers will define our future. By understanding the Aspirationals - who they are, what they care about and why they matter - brand leaders will be inspired to think more creatively, design more holistically and act more purposefully for a world where we can thrive in change together.
Using Audience Intelligence to Architect a Content StrategyZeno Group
This eBook we created to help you navigate the world of audience data and intelligence. We gives actionable advice on how to use this data to inform content, editorial, paid media and media relations.
How to Reach B2B Buyers with Influencer Marketing in 2020Zeno Group
In this eBook, we break down the importance of influencer marketing for B2B brands, we analyze the topics and trends that are relevant to B2B buyers, and summarize the differences between organic influencer engagement and paid influencer activation and why it’s important to do both.
A Historic Moment: The Values Shift in Pandemic AmericaZeno Group
Zeno Group has long been committed to understanding the human condition – the hopes, fears, and values that influence behavior – with our study of generational values known as The Human Project. Based on our new research, we know American values are shifting in ways not seen in more than a decade and reminiscent of past periods of economic and social upheaval, such as the Great Recession and Great Depression. Americans are reappraising what matters.
Here is an up-close look at this values shift and what it means for communicators and marketers. Learn which values are rising fastest among Boomers, Millennials, Gen Xers and Gen Z. And hear why ‘Gen C’ is unlikely to mirror any of the generations who have preceded them.
COVID 19 Media Analysis & Audience IntelligenceZeno Group
Media intelligence and audience analysis that highlights the top publications writing about COVID 19 and the people that are talking about Corona Virus on social media.
Our analysis uncovered 7 distinct and unique audiences that driving the online discussion about Blockchain.
This audience was created based on conversational data of social profiles using the following keywords: Blockchain & Cryptocurrency.
Forbes Contributors Audience Analysis 2020Zeno Group
Our analysis uncovered 6 distinct and unique audiences that contribute to and/or write for Forbes.
This audience was created using bio search with unique self-identifiable key phrases including Forbes AND journalist, contributor, columnist, reporter and editor.
Our analysis uncovered 6 distinct and unique data scientist sub-audiences. This audiences were created using bio search with unique self-identifiable key phrases like data science and data scientist.
Audience Analysis: Artificial Intelligence 2020Zeno Group
Our analysis uncovered 9 distinct and unique audiences that are driving the online discussion about artificial intelligence.
This audience was created based on conversational data of social profiles using keywords like AI, Artificial Intelligence and #ArtificialIntelligence.
Cloud Access Security Broker CASB: 2018 Media & Influencer AnalysisZeno Group
2018 media and influencer analysis of the Cloud Access Security Broker CASB industry. #cybersecurity #communications #SaaS #EnterpriseSoftware #cloudsecurity
The session includes a brief history of the evolution of search before diving into the roles technology, content, and links play in developing a powerful SEO strategy in a world of Generative AI and social search. Discover how to optimize for TikTok searches, Google's Gemini, and Search Generative Experience while developing a powerful arsenal of tools and templates to help maximize the effectiveness of your SEO initiatives.
Key Takeaways:
Understand how search engines work
Be able to find out where your users search
Know what is required for each discipline of SEO
Feel confident creating an SEO Plan
Confidently measure SEO performance
Core Web Vitals SEO Workshop - improve your performance [pdf]Peter Mead
Core Web Vitals to improve your website performance for better SEO results with CWV.
CWV Topics include:
- Understanding the latest Core Web Vitals including the significance of LCP, INP and CLS + their impact on SEO
- Optimisation techniques from our experts on how to improve your CWV on platforms like WordPress and WP Engine
- The impact of user experience and SEO
A.I. (artificial intelligence) platforms are popping up all the time, and many of them can and should be used to help grow your brand, increase your sales and decrease your marketing costs.In this presentation:We will review some of the best AI platforms that are available for you to use.We will interact with some of the platforms in real-time, so attendees can see how they work.We will also look at some current brands that are using AI to help them create marketing messages, saving them time and money in the process. Lastly, we will discuss the pros and cons of using AI in marketing & branding and have a lively conversation that includes comments from the audience.
Key Takeaways:
Attendees will learn about LLM platforms, like ChatGPT, and how they work, with preset examples and real time interactions with the platform. Attendees will learn about other AI platforms that are creating graphic design elements at the push of a button...pre-set examples and real-time interactions.Attendees will discuss the pros & cons of AI in marketing + branding and share their perspectives with one another. Attendees will learn about the cost savings and the time savings associated with using AI, should they choose to.
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...Valters Lauzums
E-commerce in 2024 is characterized by a dynamic blend of opportunities and significant challenges. Supply chain disruptions and inventory shortages are critical issues, leading to increased shipping delays and rising costs, which impact timely delivery and squeeze profit margins. Efficient logistics management is essential, yet it is often hampered by these external factors. Payment processing, while needing to ensure security and user convenience, grapples with preventing fraud and integrating diverse payment methods, adding another layer of complexity. Furthermore, fulfillment operations require a streamlined approach to handle volume spikes and maintain accuracy in order picking, packing, and shipping, all while meeting customers' heightened expectations for faster delivery times.
Amid these operational challenges, customer data has emerged as an important strategy. By focusing on personalization and enhancing customer experience from historical behavior, businesses can deliver improved website and brand experienced, better product recommendations, optimal promotions, and content to meet individual preferences. Better data analytics can also help in effectively creating marketing campaigns, improving customer retention, and driving product development and inventory management.
Innovative formats such as social commerce and live shopping are beginning to impact the digital commerce landscape, offering new ways to engage with customers and drive sales, and may provide opportunity for brands that have been priced out or seen a downturn with post-pandemic shopping behavior. Social commerce integrates shopping experiences directly into social media platforms, tapping into the massive user bases of these networks to increase reach and engagement. Live shopping, on the other hand, combines entertainment and real-time interaction, providing a dynamic platform for showcasing products and encouraging immediate purchases. These innovations not only enhance customer engagement but also provide valuable data for businesses to refine their strategies and deliver superior shopping experiences.
The e-commerce sector is evolving rapidly, and businesses that effectively manage operational challenges and implement innovative strategies are best positioned for long-term success.
SEO as the Backbone of Digital MarketingFelipe Bazon
In this talk Felipe Bazon will share how him and his team at Hedgehog Digital share our journey of making C-Levels alike, specially CMOS realize that SEO is the backbone of digital marketing by showing how SEO can contribute to brand awareness, reputation and authority and above all how to use SEO to create more robust global marketing strategies.
Search Engine Marketing - Competitor and Keyword researchETMARK ACADEMY
Over 2 Trillion searches are made per day in Google search, which means there are more than 2 Trillion visits happening across the websites of the world wide web.
People search various questions, phrases or words. But some words and phrases are searched
more often than others.
For example, the words, ‘running shoes’ are searched more often than ‘best road running
shoes for men’
These words or phrases which people use to search on Google are called Keywords.
Some keywords are searched more often than others. Number of times a keyword is searched
for in a month is called keyword volume.
Some keywords have more relevant results than others. For the phrase “running shoes” we
get more than 80M relevant results, whereas for “best road running shoes for men” we get
only 8.
The former keyword ‘running shoes’ has way more competition from popular websites to
new and small blogs, whereas the latter keyword doesn’t have that much competition. This
search competition for a keyword is called search difficulty of a keyword or keyword
difficulty.
In other words, if the keyword difficulty is ‘low’ or ‘easy’, there won’t be any competition
and if you target such keywords on your site, you can easily rank on the front page of Google.
Some keywords are searched for, just to know or to learn some information about something,
that’s their search intention. For example, “What shoe size should I choose?” or “How to pick
the right shoe size?”
These keywords which are searched just to know about stuff are called informational
keywords. Typically people who are searching this type of keywords are top of a Conversion
funnel.
Conversion funnel is the journey that search visitors go through on their way to an email
subscription or a premium subscription to the services you offer or a purchase of products
you sell or recommend using your referral link.
For some buyers, research is the most important part when they have to buy a product.
Depending on that, their journey either widens or narrows down. These types of buyers are
Researchers and they spend more time with informational keywords.
Conversion is the action you want from your search visitors. Number of conversions that you
get for every 100 search visitors is called Conversion rate.
People who are at different stages of a conversion funnel use different types of keywords.
Digital Money Maker Club – von Gunnar Kessler digital.focsh890
Title One is a comprehensive examination of the impact of digital technologies on
modern society. In a world where technology continues to advance rapidly, this article delves into the nuances and complexities of the digital age, exploring Its implications across various sectors and aspects of life.
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.\
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
Videos are more engaging, more memorable, and more popular than any other type of content out there. That’s why it’s estimated that 82% of consumer traffic will come from videos by 2025.
And with videos evolving from landscape to portrait and experts promoting shorter clips, one thing remains constant – our brains LOVE videos.
So is there science behind what makes people absolutely irresistible on camera?
The answer: definitely yes.
In this jam-packed session with Stephanie Garcia, you’ll get your hands on a steal-worthy guide that uncovers the art and science to being irresistible on camera. From body language to words that convert, she’ll show you how to captivate on command so that viewers are excited and ready to take action.
For too many years marketing and sales have operated in silos...while in some forward thinking companies, the two organizations work together to drive new opportunity development and revenue. This session will explore the lessons learned in that beautiful dance that can occur when marketing and sales work together...to drive new opportunity development, account expansion and customer satisfaction.
No, this is not a conversation about MQLs and SQLs. Instead we will focus on a framework that allows the two organizations to drive company success together.
Most small businesses struggle to see marketing results. In this session, we will eliminate any confusion about what to do next, solving your marketing problems so your business can thrive. You’ll learn how to create a foundational marketing OS (operating system) based on neuroscience and backed by real-world results. You’ll be taught how to develop deep customer connections, and how to have your CRM dynamically segment and sell at any stage in the customer’s journey. By the end of the session, you’ll remove confusion and chaos and replace it with clarity and confidence for long-term marketing success.
Key Takeaways:
• Uncover the power of a foundational marketing system that dynamically communicates with prospects and customers on autopilot.
• Harness neuroscience and Tribal Alignment to transform your communication strategies, turning potential clients into fans and those fans into loyal customers.
• Discover the art of automated segmentation, pinpointing your most lucrative customers and identifying the optimal moments for successful conversions.
• Streamline your business with a content production plan that eliminates guesswork, wasted time, and money.
2. Gen Z is poised to be the next generation of influential shoppers. They are
expected to have significant spending power by 2026 so brands must cultivate
brand loyalty and start building relationships early.
There are over 1.2 billion Gen Zers globally. It’s estimated that they represent
about $143 billion in annual purchasing power. This does not even include the
products and services paid for by their parents and family. According to Oxford
Economics, in less than ten years, Gen Z’s purchasing power will reach $2 trillion.
Gen Z’s importance for marketing and PR will only increase; in the US, Gen Z will
make up 30% of the US workforce by 2030 and is estimated to increase their per
capita annual expenditure by 70% between 2020 and 2025.
Marketing and PR teams need to start paying attention to Gen Z's purchasing
habits and trends. This generation is already making waves culturally, and their
shopping habits will significantly impact the future of retail, commerce, and B2B
decision making. Previous generations like Baby Boomers, Gen X, and Millennials
have always influenced innovation and the economy, as well as how brands
create products, communicate with customers, and set prices.
Gen Z is already doing this, and the impact they are making is record-setting.
Brands must get a head start on understanding how they shop, where they shop,
and what they are talking about on their digital channels.
Gen Z represents a lucrative opportunity for brands that can connect with them
and influence their shopping habits. This generation is known for being savvy and
resourceful in using social and digital apps. They are also highly independent and
value transparency.
Methodology
Zeno created an audience of 250K Gen Z social profiles. We analyzed their top
interests and affinities and compared them against the general population to
better understand what makes Gen Z different from others. We also mapped the
conversation to the customer journey. Zeno used a combination of data from
Audiense and Infegy (May 2021 – April 2022) looking at Twitter, Instagram,
Reddit, and TikTok.
2022 GEN Z INSIGHTS & ANALYSIS 2
GEN Z 2022 TRENDS, ANALYSIS &
CONSUMER INSIGHTS
3. Gen Z TikTok usage continues to show huge growth in
the customer journey. They are vocal about the brands they
love and don’t hold back when sharing their experiences.
Brands must prioritize marketing campaigns that integrate
customer advocacy programs that reinforce repeat
purchases and word of mouth.
Gen Z values authenticity and community interaction, evident
from Reddit emerging as one of the top channels. Brands
need to consider non-traditional channels such as Reddit to
understand Gen Z user behavior and conversation. Buying
media placements and participating in AMAs will be an
effective tactic in reaching this audience.
The Gen Z customer journey expands across all emerging and
legacy digital channels like TikTok, Instagram, Twitter, and
Reddit. Brands must actively listen across these channels
and act on feedback to stay relevant. Additionally, brands
must get ahead of the ever-changing conversations and
align campaigns to trending topics to stay relevant.
Gen Z values brands that “walk the walk” based on their love
of sharing brand stories and participating in challenges. Gen
Z will buy from the brands with values that align with their
own, and they will tell others about their experiences. Brands
must showcase their values with authentic marketing
campaigns and messaging to reinforce their position and
drive brand loyalty.
Contrary to popular belief, Gen Zers do rely on traditional
news sources to stay informed about issues in their
communities and global events. Brands must integrate PR
programs with digital marketing initiatives to reinforce
company and brand messaging across all channels.
Female Gen Zers tend to be more vocal on Instagram (75%),
TikTok (69%), Reddit (67%), and Twitter (53%) in sharing
brand experiences.
3
GEN Z ANALYSIS:
KEY TAKEAWAYS
2022 GEN Z INSIGHTS & ANALYSIS
4. GEN
AUDIENCE SEGMENTATION &
PERSONA ANALYSIS
From the analysis, we identified five core audience
personas, all with unique interests and affinities: Cultural
Trailblazers, Social Advocates, Serial Streamers, Sports
Junkies, and Modern-Day Romantics.
4
Sports
Junkies
Cultural
Trailblazers
Social
Advocates
Serial
Streamers
Modern—Day
Romantics
2022 GEN Z INSIGHTS & ANALYSIS
5. GEN Z PERSONA HIGHLIGHTS
From music and entertainment, to sports and social justice, enthusiastic Gen Zers dive into their
interests and causes with gusto.
Serial Streamers
Social Advocates
Modern—Day
Romantics
Cultural Trailblazers
Sports Junkies
Cultural Trailblazers
These trendsetters aren’t afraid to challenge the status quo.
Social Advocates
Social activism isn’t just a passing interest, but a way of life.
Serial Streamers
This segment can finish an entire series in one sitting.
Sports Junkies
Sports is their religion. Players are their heroes.
Modern-Day Romantics
They value simplicity and see the beauty in everything.
5
2022 GEN Z INSIGHTS & ANALYSIS
6. Cultural Trailblazers
SOCIETY & CULTURE
86%
of this segment are most
likely interested in:
3.4X
WORK & DATING
MUSIC
46%
of this segment are most
likely interested in:
3.1X
HIP-HOP & AWARDS
39%
of this segment are most
likely interested in:
ENTERTAINMENT
1X
MOVIES & TV
SPORTS
23%
of this segment are most
likely interested in:
.5X
BASKETBALL & NBA
EDUCATION
22%
of this segment are most
likely interested in:
.5X
HS & COLLEGE
More likely to be interested in these topics than the
general population.
TOP INTERESTS
19.8% 6.9% 6.5% 5.4% 4.5%
=
=
3.9% 3.4% 3.1% 3% 2.8%
TOP MEDIA AFFINITIES = Indicates if this segment over-indexes, under-
indexes, or is equal when compared to gen pop.
One who creates culture.
This crowd leads and ideates cultural change in real-time.
Music is what drives them and they over-index in listening to
hip-hop from all eras. They are "in the know" when new artists
come on to the scene and discover them on Spotify and Tidal.
They read CNN and The New York Times to stay current with
the latest news.
Top Emojis found in their content
51% female
6
2022 GEN Z INSIGHTS & ANALYSIS
7. Social Advocates
ENTERTAINMENT
36%
of this segment are most
likely interested in:
.05X
MOVIES & TV
SCIENCE
29%
of this segment are most
likely interested in:
2X
ENGINEERING
26%
of this segment are most
likely interested in:
EDUCATION
1X
COLLEGE & HIGHER ED
NEWS
25%
of this segment are most
likely interested in:
.5X
BREAKING, POLITICAL
MUSIC
21%
of this segment are most
likely interested in:
.5X
STREAMING APPS
More likely to be interested in these topics than the
general population.
TOP INTERESTS
46.8% 17.5% 17.2% 16.9% 12.9%
12.8% 12.2% 9.9% 9.3% 6.6%
TOP MEDIA AFFINITIES = Indicates if this segment over-indexes, under-
indexes, or is equal when compared to gen pop.
They demand change and won’t stop until it happens.
Social activism isn’t just a passing interest, but a way of life.
The social activist is someone who chooses to act on behalf of
others in order to create positive change. They consistently
stay up to date with societal and cultural issues and are
invested in making the world a better place for all humans.
Top Emojis found in their content
54% male
7
2022 GEN Z INSIGHTS & ANALYSIS
8. Serial Streamers
ENTERTAINMENT
54%
of this segment are most
likely interested in:
1.5X
MOVIES & TV
PETS
29%
of this segment are most
likely interested in:
.01X
DOGS, CATS, BIRDS
31%
of this segment are most
likely interested in:
EDUCATION
=
COLLEGE & HIGHER ED
SOCIETY
25%
of this segment are most
likely interested in:
2X
WORK, DATING
SPORTS
28%
of this segment are most
likely interested in:
2.3X
ESPORTS, BASKETBALL
More likely to be interested in these topics than the
general population.
TOP INTERESTS
10.9% 5.8% 5.65% 5.3% 5.23%
5.1% 5.1% 4.7% 3.91% 3.65%
TOP MEDIA AFFINITIES = Indicates if this segment over-indexes, under-
indexes, or is equal when compared to gen pop.
A remote and strong WIFI connection is all they need.
Serial Streamers can finish an entire series in one sitting and
are always on the lookout for their next streaming obsession.
They watch everything from Netflix and Hulu, to Amazon
Prime and Disney+. They talk about their favorite shows on
social media, often providing commentary and criticism on
the latest episode.
Top Emojis found in their content
=
54% male
8
2022 GEN Z INSIGHTS & ANALYSIS
9. Sports Junkies
SPORTS
59%
of this segment are most
likely interested in:
.05
NBA, WWE, SOCCER
ENTERTAINMENT
41%
of this segment are most
likely interested in:
2X
MOVIES, TV
37%
of this segment are most
likely interested in:
SOCIETY
1X
WORK, DATING, CULTURE
EDUCATION
33%
of this segment are most
likely interested in:
.5X
GRAD SCHOOL, ALUMNI
MUSIC
23%
of this segment are most
likely interested in:
.5X
HIP-HOP
More likely to be interested in these topics than the
general population.
TOP INTERESTS
37.9% 31.7% 21.2% 20.4% 19%
18.3% 17% 15.1% 8.7% 5.2%
TOP MEDIA AFFINITIES = Indicates if this segment over-indexes, under-
indexes, or is equal when compared to gen pop.
Winning is everything. Everything.
They live and breathe the NFL, NBA, and college sports.
Sports are their religion, players are their heroes, and they live
and die with their teams. They know every stat, player, coach,
trade rumor, and can talk your ear off about any of it. They
love everything about the game and are always looking for
someone to share this passion with.
Top Emojis found in their content
83% male
9
2022 GEN Z INSIGHTS & ANALYSIS
10. Modern-Day Romantics
ENTERTAINMENT
56%
of this segment are most
likely interested in:
4X
MOVIES & TV
EDUCATION
45%
of this segment are most
likely interested in:
2X
COLLEGE & HIGHER ED
42%
of this segment are most
likely interested in:
SOCIETY
1X
WORK, DATING
MUSIC
28%
of this segment are most
likely interested in:
2X
COUNTRY, STREAMING
SHOPPING
21%
of this segment are most
likely interested in:
2.3X
ONLINE, RETAIL
More likely to be interested in these topics than the
general population.
TOP INTERESTS
9.8% 9.2% 6% 5.6% 5.5%
4.3% 4% 3.4% 3.1% 3%
TOP MEDIA AFFINITIES = Indicates if this segment over-indexes, under-
indexes, or is equal when compared to gen pop.
They value simplicity and see the beauty in everything.
Their glass is always half full and they maintain a positive
outlook despite what's happening in the world. They read E!
News and People Magazine to stay up-to-date on the latest
celebrity gossip, but they also get their news from media
outlets like CNN and The New York Times.
Top Emojis found in their content
75% female
10
2022 GEN Z INSIGHTS & ANALYSIS
11. WHAT’S HAPPENING WITH GEN Z 28
CONCLUSION
How does Gen Z feel about Elon Musk?
Love him or hate him -- everyone’s talking, and they sure feel
passionate about it. Love him or hate him -- everyone’s talking, and
they sure feel passionate about it. Love him or hate him -- everyone’s
talking, and they sure feel passionate about it. Love him or hate him -
- everyone’s talking, and they sure feel passionate about it. Love him
or hate him -- everyone’s talking, and they sure feel passionate about
it. Love him or hate him -- everyone’s talking, and they sure feel
passionate about it. Love him or hate him -- everyone’s talking, and
they sure feel passionate about it. Love him or hate him -- everyone’s
talking, and they sure feel passionate about it.
ZENO ANALYTICS
Zeno uses data and analytics to create an unfair advantage for their clients.
28
At Zeno, we are data pioneers, and consistently push ourselves to discover novel & innovative
data sources and analysis methodologies that differentiate insights for our clients. We question
everything and trust nothing until we’ve explored every avenue of possibility to ensure
confidence & enlightenment.
We guide our clients through their data journey starting with analytics that inform the
positioning of a campaign or program. We identify core audiences, build data-informed
personas, analyze the competitive landscape, and identify whitespace opportunities to capture
momentum in the most saturated conversations. Through rigorous audience analysis, we achieve
a deep customer empathy, understanding any target demographic’s media consumption and the
topics, trends, and narratives that demand their attention. We are agile and can quickly deliver
analyses that convey the information our clients need when it is most needed.
The journey continues throughout the life of a client’s analytics program. We optimize our
platforms in real-time to ensure that we are maximizing performance across channels. This
approach also allows us the agility to pivot into new directions when opportunities arise.
As an agency, we are committed to delivering best-in-class reporting and pushing the envelope
of data storytelling. We move beyond traditional vanity metrics, developing custom metrics in-
house when appropriate to communicate the story of the data efficiently & holistically. We
leverage a proprietary measurement framework based on a scoring system which is consistent
across all of our clients here at Zeno. While the methodology remains the same, the structure is
flexible enough to include various data points and weight them differently depending on our
client's goals and objectives.
At Zeno, we are committed to helping our clients demonstrate business value from the
investments they are making into marketing and PR programs above all else. We will innovate,
communicate, and educate our clients through our expert consult & delivery of quality insights at
any phase of the data journey.
2022 GEN Z INSIGHTS & ANALYSIS
12. WHAT’S HAPPENING WITH GEN Z 28
CONCLUSION
How does Gen Z feel about Elon Musk?
Love him or hate him -- everyone’s talking, and they sure feel
passionate about it. Love him or hate him -- everyone’s talking, and
they sure feel passionate about it. Love him or hate him -- everyone’s
talking, and they sure feel passionate about it. Love him or hate him -
- everyone’s talking, and they sure feel passionate about it. Love him
or hate him -- everyone’s talking, and they sure feel passionate about
it. Love him or hate him -- everyone’s talking, and they sure feel
passionate about it. Love him or hate him -- everyone’s talking, and
they sure feel passionate about it. Love him or hate him -- everyone’s
talking, and they sure feel passionate about it.
DO YOU WANT THE FULL REPORT?
Please email Michael.Brito@zenogroup.com
28
2022 GEN Z INSIGHTS & ANALYSIS