Natural Gas, the cheaper, faster solution for your business. Discover more about the benefits of switching to Natural Gas. For commercial customers, natural gas offers a more cost effective alternative to using electricity, oil or LPG, and gives considerable savings on annual fuel bills. Changing to natural gas can generate savings of up to: - 70% savings on switching from electricity - 60% savings on switching from LPG (cylinders) - 50% savings on switching from LPG (bulk) - 40% savings on switching from oil

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Natural gas, the cheaper,
faster solution for your business

2. Over half of all Irish companies have taken action to improve their
energy efficiency in the last three years, according to a survey from the
Sustainable Energy Authority of Ireland (SEAI). Details of the survey
revealed that reducing energy costs is a key priority for Irish businesses.
One of the most effective cost saving measures is to change to a cheaper
source of fuel. For commercial customers, natural gas offers a more cost
effective alternative to using electricity, oil or LPG, and gives considerable
savings on annual fuel bills.
Changing to natural gas can generate savings of up to:
70% savings on switching from electricity
60% savings on switching from LPG (cylinders)
50% savings on switching from LPG (bulk)
40% savings on switching from oil
Source SEAI 2013
Natural gas can be used for almost all applications, including:
l Heating and hot water
l Air handling units
l Air conditioning/chillers
l Catering/cooking
l Electricity generation (Combined Heat and Power).
Financial benefits of
changing to natural gas

3. Natural gas is the most environmentally friendly fossil fuel available.
Our continued need for energy and the heightened awareness of our
environmental responsibilities has undoubtedly elevated the value of
natural gas in our lives. The use of natural gas instead of more polluting
fuels has resulted in considerably lower emissions of climate changing
greenhouse gases. In addition, natural gas offers customers a wide range
of benefits.
Natural gas . . .
l is piped directly to premises
l is always available and never has to be stored or ordered
l cannot be stolen
l remains competitively priced compared to other fuels
l has compact, unobtrusive and efficient boilers
l has appliances that come with many flueing options that are also
clean and quiet running
l is versatile with many uses such as cooking, heating and
tumble drying
l cannot be beaten for speed and controllability
l has a key contribution to make as a clean and efficient bridge to a
sustainable future
Benefits of natural gas

4. Corrib Gas Field
Scotland
Isle of Man
Kinsale Head Gas Field
Seven Heads Gas Field
Castlebar
Westport Claremorris
Ballinrobe
Headford
Loughrea
Tynagh
Gort
Galway
Tuam
Ballinasloe
Athlone
Tullamore
Mullingar
Kilcock
Virginia
Carrickmacross
Cootehill
Newry
Banbridge
Lurgan
Dundalk
Drogheda
Gormanston
Loughshinny
Crossmolina
Ballina
Limerick
Cork
Nenagh
Craughwell
Trim
Navan
Kells
Bailieborough Kingscourt
Lough Egish
Armagh
Portadown
Craigavon
Interconnector 2
Interconnector1
Antrim
Moffat
Beattock
Twynholm AGI
Brighouse Bay
Ballymena
Limavady
Coleraine
Ballymoney
Enfield
Ennis
Ballina
Shannon
Askeaton
Aughinish
Sixmilebridge
Mitchelstown
Cahir
Fermoy
Charleville
Mallow
Kinsale
BandonBallineen
Macroom
Whitegate
Inch Terminal
Belfast
Derry City
Tramore
Carrick-on-Suir
Kilkenny
Great Island
Carlow
Athy
Kildare
Kilcullen
Monasterevin
Naas
Prosperous
Ballymore Eustace
Portlaoise
Ballyragget
Portarlington
Arklow
Wicklow
Bray
Blessington
Rathdrum
Clonmel
Ardfinnan
Tipperary
Town Cashel
Dublin
Waterford
Wexford
Existing Pipelines
Planned/Under Construction
Pipelines Owned by Others
Belview Port
Natural gas network
Natural gas has a proven track record
in energy delivery to Irish businesses.
Whether you manage a high powered
industrial plant or run your own small
business, natural gas makes good
business sense for you.

5. Gas Networks Ireland, develops,
operates and maintains the natural
gas pipeline network in the Republic
of Ireland.
Gas Networks Ireland delivers natural gas through the pipeline network
on behalf of all gas suppliers, and is also responsible for connecting all
natural gas customers to the network.
Gas Networks Ireland has developed a transmission (high-pressure)
pipeline network of over 2,400km and a distribution (low/medium-
pressure) pipeline network of over 11,100km. The transmission system
is linked to the UK and international gas markets through two sub-sea
interconnectors. Gas Networks Ireland expands and upgrades the
network in Ireland to meet the growing demand for natural gas.
There are over 650,000 residential, commercial and industrial
customers connected to the gas network in Ireland. Natural gas is
currently available in over 160 population centres across 19 counties
throughout the country.
The Gas Networks Ireland Customer Charter
outlines our commitment to our customers and
the performance standards that we strive to
achieve.
The Customer Charter
is available at gasnetworks.ie
or to order a copy call 1850 200 694.
gasnetworks.ie
Customer
Charter
Customer information
Who we are

6. Gas Networks Ireland connects all natural gas customers to the network
and as such we are responsible for carrying out all related work.
l We build all transmission and distribution pipelines across the
country and within town areas
l We deliver natural gas through these pipelines to natural gas
customers
l We connect all industrial, commercial and domestic customers to the
natural gas network
l We carry out all pipeline service laying and modifications at a
customer’s property
l We complete all gas meter installations, alterations and
disconnections
l We carry out all meter reading activities and provide the information
to the gas supplier registered at each property
l We provide safety and emergency services across the network
24 hours a day, 365 days a year
Gas Networks Ireland provides some of these services free of charge,
while other services have associated charges.
For more information on service charges visit our
website gasnetworks.ie or call Businesslink
on 1850 411 511.
The services we provide

7. Getting connected
If you would like to get connected to natural gas please follow these steps:
1. Call Businesslink on 1850 411 511 and we will verify natural gas
availability in your area or the possibility of a connection to the
natural gas network.
2. A Gas Networks Ireland representative will contact you to discuss
your requirements and provide advice on what information you will
need to supply.
3. Submit this information, including any required plans,
to Gas Networks Ireland (plans@gasnetworks.ie).
4. Gas Networks Ireland will develop a pipeline networks design for
your development and a quotation will be issued to you along with
connection terms and conditions. For larger developments, there
may be a pre-payable charge for this work, which will be set against
chargable costs if the connection to the natural gas network goes
ahead.
5. If you wish to go ahead with the natural gas connection(s), the quoted
fee must be paid and a Connection Agreement signed prior to work
commencing.
6. Once payment is made, you will receive a receipt with connection
details and you will be contacted by Gas Networks Ireland local
personnel to arrange dates for the natural gas connection(s).
7. To get a meter installed and an actual supply of gas, you must sign
up with a natural gas supplier who will make arrangements with Gas
Networks Ireland for the installation work. A list of natural gas
suppliers operating in the Irish market will be attached to your
receipt letter or may be obtained from www.energycustomers.ie
8. Your Registered Gas Installer/Competent Person must issue you with
a conformance certificate confirming that your installation is
completed and tested to the Irish Gas Standards.
9. Gas Networks Ireland will collect the certificate from site and fit the
required meter(s).
Please note that only when steps 7 and 8 have been completed correctly
will the required meter be fitted on the agreed date.

8. Values
Gas Networks Ireland is committed to putting customers first. Our
values underline how we serve our customers in the pursuit of our
business objectives. To ensure we adhere to our values when serving our
customers, we constantly monitor customer satisfaction levels and act
on customer feedback to improve our performance.
Safety
Safety is of paramount importance to Gas Networks Ireland. Our
operating procedures and gas networks are amongst the most modern
and efficient in the world. From management of the 24 hour grid control
centre, to the aerial and foot patrols of cross country pipelines, to
the constant surveying of city pipelines and the emergency response
procedures, Gas Networks Ireland ensures the safety and integrity of
Ireland’s natural gas system.
In case of a gas emergency please call our 24 hour Emergency Service
1850 20 50 50.
Choice
Gas Networks Ireland works independently of all natural gas suppliers.
The natural gas market in Ireland is fully open to competition which
means that natural gas users can purchase their natural gas from any
natural gas supplier operating in the market place. If you wish to register
with or change to a new gas supplier, you should contact your chosen
supplier directly. The gas supplier is responsible for billing customers for
natural gas.
A list of natural gas suppliers is available at www.energycustomers.ie
What you can rely on

9. Businesslink
Businesslink proactively manages
commercial customer relationships
and provides a dedicated multi-channel
service in order to guide our customers
from enquiry to connection.
Our objective is to:
l Provide a differentiated service to commercial customers
l Endeavour to provide a seamless customer experience from
enquiry through to connection
l To act as key coordinators on behalf of customers in all dealings
with stakeholders;
internally (including Design, Sales, Construction Departments)
and external stakeholders (including Gas Suppliers, Installers,
Consultants)
l Be the enduring contact for customers from their enquiry through
to final connection
l Provide priority service to handle any query after connection
(meter reads, alterations, no gas etc.)
If you have any questions regarding getting connected
please contact Businesslink on 1850 411 511.

10. Trifit Gym is a gym and spinning class studio located in the heart of
Limerick City. The gym offers personal fitness instruction and group
circuit training classes. Run by former Munster player Chris Delooze, the
gym has something for everyone with workout studios, exercise classes,
free weights area and fitness machines.
Trifit Gym, Sexton Street, Limerick
Businesses benefitting now
“The way we operate means that hot water usage
throughout the day can vary greatly. We operate
spinning classes at various times of the day while
other areas are open for individual training and
fitness coaching all day long. It means our hot water
demand is never the same every day. We needed
a solution that could provide hot water for all the
showers in one go for when classes end, but also a
package that works for us during the quieter times.
Using natural gas meant we didn’t need large
volumes of water to be kept hot all day and
therefore weren’t wasting energy and money when
demand was low.“
Chris Delooze, fitness instructor.
If you have any questions regarding getting connected
please contact Businesslink on 1850 411 511.

11. Set in the heart of Galway’s bustling Latin Quarter, McDonagh’s Fish
and Chip Bar is a family run award winning eatery. Serving a variety of
quality fish, this Quay Street restaurant is a favourite with locals and
tourists alike.
McDonagh’s Fish and Chip Bar, Quay Street, Galway
Businesses benefitting now
“Before we connected to natural gas we
were using more than 10 cylinders of
LPG a week. All our equipment was on
LPG so switching to natural gas saved
us over €12,000 a year which helped us
pay for our new equipment during our
renovations.”
Colm McDonagh, proprietor.
If you have any questions regarding
getting connected please contact
Businesslink on 1850 411 511.

12. Step by step connection process
Timeline for small/medium customers only
You’re connected!
Quotation issued
Check the network
map in your area
Contact Businesslink
Complete the To Do
Checklist overleaf
You and your
contractor/installer
Connect to network
Gas Networks Ireland
pipework installation
Gas Networks Ireland
visit the site
Businesslink advise
make appointments
Contractor/installer
returns certificate to
Gas Networks Ireland
Contract with a supplier
when you have received
your GPRN
Make payment
sign contract
Gas Networks Ireland
fits your meter
Contractor/installer
connects meter
1
Week
1
Week
1
Week
4-6
Weeks
€
Customer
Gas
Networks
Ireland
€

13. To allow us accurately scope your project and demonstrate potential
savings, we require the following information:
Current fuel type
Annual usage Annual costs
Will you be using gas for (please tick)
Heating € Cooking €
Please tick which appliances you use
7 burner cooker €
Rice cooker €
Indian tandoori clay oven €
Fish / chip frier €
Kebab cooker €
Range – 6 burners single oven €
Range – 6 burners double oven €
Pizza oven €
Henny Penny €
Salamander €
Broiler €
Hot plate €
Convection oven €
Other (please specify)
Once you have gathered all the information required above,
contact Businesslink on 1850 411 511 who will progress your project.
To do checklist

14. 26067/12/2014
The main contact details for
Gas Networks Ireland are:
Businesslink
1850 411 511
General Enquiries
1850 200 694
24hr Emergency Service
1850 20 50 50
info@gasnetworks.ie
@GasNetIRL
gasnetworks.ie