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The Promotional
  Effectiveness
  of Wine in SA
      30 August 2012

Presented by Gareth Pearson
       BMi Research
Setting the Ambiance
We are all mortal until the first kiss and the second glass of wine : Eduardo
Galeano, Uruguayan author (1940-)

Wine is bottled poetry : Robert Louis Stevenson, Scottish author and poet
(1850-1894)

Where there is no wine there is no love : Euripides, Greek playwright (480-406
BC)

Wine improves with age - the older I get, the better I like it : Anonymous

If a life of wine, women and song becomes too much, give up the singing :
Anonymous




                                                                                 2
More Ambiance

If a life of wine, women and song becomes too much, give up the
singing : Anonymous

Wine is wont to show the mind of man : Theogenis, Greek poet (6th
century)

Drink wine, and you will sleep well. Sleep, and you will not sin. Avoid
sin, and you will be saved. Ergo, drink wine and be saved : Medieval
German saying

Whether wine is a nourishment, medicine or poison is a matter of
dosage : Paracelsus (Phillip von Hohenheim), Swiss alchemist, physician
and astrologer (1493-1541)

Life is too short to drink bad wine : Anonymous
                                                                          3
The Size of the Glass




                        4
The Size of the Pint
                             Total SA Beverage Market 2012 (E)
                                    31 689 Million Litres




                                                   Alcohol
                                                    26.7%

                       Rest of Market
                           73.3%




Note: Reconstituted volumes
      Includes powdered beverages
      Includes tap water estimate – 1.4 litres p.p.p.d
                                                                         5
Total Beverage Trends
                       Total Beverage Trends for SA market


   Still feeling effects of slowdown in economy
   Consumers are spending but more aware of options and alternatives
   Promotional activities still continuing
   Continued influence of health and wellness
   Consumers seeking value/promotions
   Increased launches of functional beverages – prominent internationally




                                                                             6
Wine Promotional Effectiveness

               Promotions




 Shopper                        Print
                             Promotional
 Marketing                    Tracking




Shelf Health                Media Tracking




                In store
Wine Promotions


                 Promotion choices available to the Wine Industry
 Broadsheet
 Media - TV, Radio and Print
 In store – POS
 On consumption – POC
 Wine tasting
 Direct marketing
 Online
 Sponsorship
Retail Liquor Development
             Rate of store expansion in the liquor market by majors

Outlets                              June 2005           June 2012

TOPS
                                         156                 600

Pick n Pay
                                         16                  140

                                                                        93
Shoprite Checkers
                                          7                  90        new
                                                                      stores
Game                                                                   p.a.
                                          -                   4


Total                                    179                 834
                                                                               9
Promotional Effectiveness


                Wine Point of Sale, Print Collateral & Graphic Design
 “Winery print collateral and point of sales material is meant to be noticed, handled, read and re-
  read. More importantly, it's meant to cause the consumer to go out and buy a few bottles of
  wine. Sometimes a good accolade isn't enough. Effective wine point-of-sales and print collateral
  takes a brand message and incorporates a strong take-away that the consumer can relate to and
  use in the future.”


 Source: www.intwinemarketing.com
In Store Promotion


In store promotion
Instore Performance


In store performance factors
Major Liquor Sponsorship
Sponsor               Sport          Property                                            Term
Carling Black Label   Soccer         Carling Black Label Cup                             2011 - 2013

Carling Black Label   Rugby          Varsity Cup Supplier                                2009 - 2012

Castle                Cricket        Test events : Test Team : ODI Team                  2012 - 2015

Castle                Rugby          Springbok Supplier ; SuperRugby Supplier : Castle   2011 - 2016
                                     Championship

Castle                Soccer         Bafana Bafana : PSL Supplier                        2012 - 2017

Smirnoff              Lifestyle      Smirnoff CT Comedy Festival

Smirnoff              Music          The Smirnoff Experience

Amstel                Music          Amstel Golden Hour - Music                          2010 -

Amstel                Programme      ClassAct – SABC1 AFP                                2011 -

Bells                 Golf           Bells Experience Golf Day

Bells                 Fly Fishing    Bells Experience Fly Fishing

Captain Morgan        Adventure      Kingsley Holgate Malaria Expedition                 On going

Captain Morgan        Angling        Billfish Classic - Angling                          2010 -

Heineken              Lifestyle      Taste of Johannesburg and Cape Town                 2010 -

Heineken              Music          SAMA Awards Partner                                 2011 - 2013

J&B                   Horse Racing   J & B Met                                           2010 - 2015

Johnnie Walker        Motor Sport    Contribution to McLaren F1                          On going

Windhoek              Arts           KKNK

Windhoek              Canoeing       Berg river Canoe Marathon                           2010 - 2012

Windhoek              Rugby          Sharks Supplier                                     2011 - 2013
                                                                                                       13
Print Promotional Tracking


                  Wine print promotional tracking and analysis
 Who are the top retailers promoting wines?
 Which brands are being promoted ?
 Which geographic regions are promotion dominant?
Total Print Advertising
                                         Jan to June 2011 - 2012


                          Total broadsheet tracking and analysis
           R 200
                     Total Market
Millions




                                                         R 180   Top 10
                        Spend




                                              Millions
           R 180
                                                         R 160
           R 160
                   2011 – R993m                          R 140    2011    2012
                                                         R 120
           R 140
                   2012 – R1 109m                        R 100
           R 120                                          R 80
                       +11.7%                             R 60
           R 100
                                                          R 40
            R 80                                          R 20
                                       2011                R0
            R 60

            R 40
                                       2012

            R 20

             R0
Print Advertising
                                              Expenditure

                          58% increase in spend for period

     70
                                                                  Liquor
     60                                                           Market
     50
Rm                                                                Volume
     40                                                            Value
                                                                  Growth
     30

     20                                                         Value ± 25%
                                                                Volume ± 3%
     10

      0
          Jan - Jun 09 Jan - Jun 10 Jan - Jun 11 Jan - Jun 12
Print Advertising Spend
                                         Selected Categories
                  Jan - June 2011                                    Jan – June 2012
Product Category                Print Spend        Product Category               Print Spend      %
Beer - Malt                          R 7 764 263   Beer - Malt                       R 9 304 179   20%

Brandy                               R 4 540 535   Brandy                            R 5 799 927   28%

Cane                                   R 378 094   Cane                               R 345 627    -9%


Flavoured Alcohol Beverages          R 4 583 531   Flavoured Alcohol Beverages       R 6 701 592   46%


Liqueur                              R 1 690 031   Liqueur                           R 1 572 406   -7%

Rum                                  R 1 224 597   Rum                               R 2 232 177   82%

Sambuca                                 R 58 764   Sambuca                            R 109 250    86%

Shooters - Sour                         R 98 939   Shooters - Sour                    R 120 349    22%

Vodka                                R 1 625 249   Vodka                             R 2 241 762   38%

Whisky                              R 12 798 776   Whisky                           R 15 484 766   21%


Wine                                R 16 034 083   Wine                             R 16 624 221   4%


                        Total                                             Total                    19%
                                    R 50 796 867                                    R 60 536 260
Category Print
                                     Advertising Expenditure
                                              Share
          Wine accounts for 27% of total spend for period (Jan to Jun 2012)

     18
     16
     14
     12
     10
Rm
      8
      6
      4
      2
      0
Top 10 Company Brands
                                  (% number of Ads)



Top 10 Company Brands % no of ads MAT June 2011 vs MAT June 2012
6.00%



5.00%



4.00%



3.00%

                                                         MAT LY
2.00%                                                    MAT TY



1.00%



0.00%
Top 10 Brands
                                         (% number of Ads)



        Top 10 Brands % number of ads MAT June 2011 vs MAT June 2012
1.40%

1.20%

1.00%

0.80%

0.60%

0.40%
                                                                 MAT LY
0.20%                                                            MAT TY

0.00%
Top 10 Retailers
                                          (number of Ads)



 Top 10 retailers promoting wine in print MAT June 2011 vs MAT June 2012

40.00%

35.00%

30.00%

25.00%

20.00%

15.00%
                                                                    MAT LY

10.00%                                                              MAT TY


 5.00%

 0.00%
Wine Promotions
                              Regional Share
                             (Number of ads Jan – June 2011 vs 2012)


        Wine Print Ads Regional share by number of ads
40000


35000


30000


25000


20000

                                                                       2011
15000
                                                                       2012
10000


 5000


    0
Wine Media Tracking


           So how has wine been promoted through media this year?
 Which of the print, TV and radio mediums is being target ?
 What brands are being promoted ?
 What are the strategies being employed in media spend?
Wine Media Tracking


         Wine Adspend TV, Radio and Print Jan to June 2011 vs 2012
R 16 000 000


R 14 000 000


R 12 000 000


R 10 000 000


 R 8 000 000                                                         2011
                                                                     2012

 R 6 000 000


 R 4 000 000


 R 2 000 000


        R0
                   Print              TV                Radio
Top 20 Brands All Media
                          (Print, TV and Radio)


Top 20 Brands Adspend for Wine all media January to June 2011 vs 2012
R 10 000 000

 R 9 000 000

 R 8 000 000

 R 7 000 000

 R 6 000 000

 R 5 000 000

 R 4 000 000

 R 3 000 000                                                     2011

 R 2 000 000                                                     2012

 R 1 000 000

        R0
Wine Media Tracking
                                      Print

              Print Adspend for Wine January to June 2011 vs 2012
R 1 200 000


R 1 000 000


 R 800 000


 R 600 000


 R 400 000
                                                                    2011
                                                                    2012
 R 200 000


       R0
Wine Media Tracking - TV


                   TV Adspend for Wine January to June 2011 vs 2012
R 7 000 000



R 6 000 000



R 5 000 000



R 4 000 000

                                                                                                                   2011
R 3 000 000                                                                                                        2012



R 2 000 000



R 1 000 000



       R0
              Nederburg Drostdy Hof   Namaqua   Douglas   Graca   Two Oceans   Obikwa   Casillero Del Swartlands
                                                 Green                                    Diablo
Wine Media Tracking
                                      Radio


              Radio Adspend for Wine January to June 2011 vs 2012
R 2 500 000



R 2 000 000



R 1 500 000



R 1 000 000
                                                                    2011
                                                                    2012

 R 500 000



       R0
Wine Media Tracking


                                Wine media trends YTD
 TV remains the dominant media channel for wine by spend for this period
 Spend in TV and Radio have grown marginally while Print has declined for this period
 Nederburg’s TV spend dominant as a result of Master Chef SA
 Nederberg combine TV and Print in this campaign
 Douglas Green made significant increase from 2011 to 2012 with strong TV spend and
  increased spend in radio
   Drostdy Hof and Namaqua also dominant in TV and radio spend for the period reviewed
In Store


                 Shoppers making purchase decisions at shelf

 “Shopper marketers got it wrong when they claimed 70% of
  purchase decisions were made in store. It’s actually 76%,
  says new US research by Point of Purchase Advertising
  International (POPAI).”
 Jason Frichol MD Integer June 2012
Cutting through the clutter


                                       Purchase appeal
 Visual appeal - Labels, bottles, images
 Brand experience – tried it before
 What makes a new brand irresistible to shoppers?
 What type of wine drinking experience does a bottle on shelf promise?
 Does it evoke a sense of excitement, connoisseurship, celebration, dining ?
Would you buy?


   BLACK BOX MERLOT
   CAFE CULTURE COFFEE PINOTAGE
   CLOOF - DAISY DARLING SAUVIGNON BLANC
   CLOOF - HAPPY DRAGON PINOTAGE
   CLOOF - POSH PINOTAGE
   CLOOF - THE VERY SEXY SHIRAZ                     ODD BINS BIN



    NAUGHTY GIRL
    FAT BASTARD SHIRAZ
    HAPPY DRAGON PINOTAGE SHIRAZ
                                            Or    
                                                  
                                                  
                                                      NO NAME DRY WHITE
                                                      UNNAMED SAUVIGNON BLANC
                                                      WINE LOVERS COLLECTION

   INKSPOT PINOTAGE
   LEOPARDS LEAP MAGNUM
   MAD HATTERS WINE
   MAIDENS PRAYER RED WINE
   MEERKAT SUN ANGEL
   PORCUPINE RIDGE SYRAH
   THE CHOCOLATE BLOCK 2009
   WOLFTRAP WHITE
   THE CRICKET PITCH
   TOFFEE CHUNK
   LADY IN RED
Attracting Sales
Catchy Themes
Shelf Health


                     Shelf Health performance factors By Store
 OSA vs OOS – the prize is won or lost in the final 50 meters to shelf
 On shelf forward share
 Retail Selling Price vs Promotion Price
 On Promotion vs competitors
 Planogram compliance
 Merchandising – KPIs and measureable metrics
 Ranging – more critical, more scientific, more geocentric
 Effective communication from marketing boardroom to shelf (E2E)
Shelf Forward Share


             What is the your brand’s shelf share by store?

35.00%


30.00%


25.00%


20.00%

                                                               2011Q1
15.00%
                                                               2011Q2
10.00%                                                         2011Q3


 5.00%


 0.00%
          Brand A    Brand B   Brand C    Brand D    Brand E
 2011Q1   20.65%      6.35%    26.22%     14.95%     31.83%
 2011Q2   18.22%     6.28%     27.55%     15.20%     32.75%
 2011Q3   21.14%     6.58%     26.61%     13.77%     31.90%
What is my share of type of
                       display in the store?
     Promotional activity competitor check – by store

           50.00%

           45.00%

           40.00%

           35.00%

           30.00%

           25.00%

           20.00%

           15.00%

           10.00%

            5.00%

            0.00%
                     Brand 1   Brand 2   Brand 3   Brand 4   Brand 5
Dump Bin             6.38%     44.68%    4.26%     12.77%    31.91%
Free Standing unit   28.70%    18.52%    14.81%    16.67%    21.30%
Full Gondola End     26.47%    25.74%    11.03%    23.53%    13.24%
Shared Gondola End   38.75%    8.75%     1.25%     5.00%     46.25%
On-shelf availability
    Capturing the lost
     sales
    Driving short, medium
     and long term
     solutions
Retail Execution
                                    – On Shelf Availability


   Ensuring the products a customer wants to buy
    are actually available when they want to buy
    them
      European Out Of Stock rates are typically
        8.3%
      OOS costs the industry €4bn in Lost Sales
        EVERY YEAR
      20% of all OOS remain for more than 3
        days
      Inventory counts are typically 65%
        inaccurate
      Chance of finding all 40 items on your
        shopping list? 4%
The size of the prize

              When faced with an OOS shoppers will:
                 31% will switch stores
                 26% will buy another brand
                 19% of the time buy brand variant
                 15% will buy at a later time
                 9% will buy nothing




               If a manufacturer can improve OSA by 3%,
                     it’s worth 1% increase in sales

                     If a retailer can improve OSA by 2%,
                         it’s worth 1% increase in sales


Source: ECR Europe
Shopper Marketing


                     Understanding Trip Missions for effective sales
   Trip targeting
   Adding incremental items
   Requires a much more scientific approach
       Uncapping own internal data
       Skilling up internally
Shopper Marketing


                         Shopper Marketing Shifts


          BEFORE                                         NOW
CPG marketers operated under                     CPG organizations are
    two separate silos:                     integrating these two disciplines
1) Shopper Insights                           to form Shopper Marketing
   Focused on the consumer‘s
   needs, attitudes, usage, etc.
2) Category Management
   Focused on product
   definition and role,
   performance mgmt, go-to-
   market/sales strategies, etc.
Shopper Marketing


 Derived Value of Market Leader Characteristics

      Market Leader                   Value to Retailer and
      Characteristics                    Manufacturer
  Understanding the Shopper         Develop Shopper Occasion Centric
 Occasion as the Foundation for       Merchandising and Marketing
            Insights                           Strategies

Joint Planning Assures Alignment
  with Retailer & Manufacturer       Elevate Relationships for Better
            Objectives                  Collaboration and Success


 Execution Informed by the Trip
     Mission and the Store          Improve Store Level Effectiveness


   Fostering an Environment
    of Continuous Learning          Ongoing Cycle of Improvement and
        and Innovation               Increased Relevance to Shopper
Trip Mission


                                   Profiling the Trip mission
   Profiling the trips reveals:
       Which trips are most important?
       Which do we want to grow?
       Where do we want to win?

   Metrics include:
       Share: % of trips, units, sales
       Trip Details: units and Rands
       Discount/deal characteristics
       Basket contents (e.g. top categories)
       Time of Day/ Day of week
       Geographic distribution
International Trends


                              What is happening globally?
   SA is a net follower of international trends
   What are beverage trends doing globally?
Beverage Consumption –
    Emerging Markets

Developed vs Emerging




                        Source : Canadean
Drivers of Change


But a number of themes have been key in shaping the beverage industry
                         over recent years




                                                       Source : Canadean
Retailer Expansion –
                     Private Label

B Brand currently under pressure globally from PL




                                             Source : Canadean
Global Growth Forecast


95% of the forecast contribution to growth comes from emerging markets




                                                    Source : Canadean
Global Growth Forecast


What the beverage future could look like




                                           Source : Canadean
Growth Forecast


African dream or future?




                           Source : Canadean
Thank
 You

www.bmi.co.za




                52

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Gareth Pearson - BMI

  • 1. The Promotional Effectiveness of Wine in SA 30 August 2012 Presented by Gareth Pearson BMi Research
  • 2. Setting the Ambiance We are all mortal until the first kiss and the second glass of wine : Eduardo Galeano, Uruguayan author (1940-) Wine is bottled poetry : Robert Louis Stevenson, Scottish author and poet (1850-1894) Where there is no wine there is no love : Euripides, Greek playwright (480-406 BC) Wine improves with age - the older I get, the better I like it : Anonymous If a life of wine, women and song becomes too much, give up the singing : Anonymous 2
  • 3. More Ambiance If a life of wine, women and song becomes too much, give up the singing : Anonymous Wine is wont to show the mind of man : Theogenis, Greek poet (6th century) Drink wine, and you will sleep well. Sleep, and you will not sin. Avoid sin, and you will be saved. Ergo, drink wine and be saved : Medieval German saying Whether wine is a nourishment, medicine or poison is a matter of dosage : Paracelsus (Phillip von Hohenheim), Swiss alchemist, physician and astrologer (1493-1541) Life is too short to drink bad wine : Anonymous 3
  • 4. The Size of the Glass 4
  • 5. The Size of the Pint Total SA Beverage Market 2012 (E) 31 689 Million Litres Alcohol 26.7% Rest of Market 73.3% Note: Reconstituted volumes Includes powdered beverages Includes tap water estimate – 1.4 litres p.p.p.d 5
  • 6. Total Beverage Trends Total Beverage Trends for SA market  Still feeling effects of slowdown in economy  Consumers are spending but more aware of options and alternatives  Promotional activities still continuing  Continued influence of health and wellness  Consumers seeking value/promotions  Increased launches of functional beverages – prominent internationally 6
  • 7. Wine Promotional Effectiveness Promotions Shopper Print Promotional Marketing Tracking Shelf Health Media Tracking In store
  • 8. Wine Promotions Promotion choices available to the Wine Industry  Broadsheet  Media - TV, Radio and Print  In store – POS  On consumption – POC  Wine tasting  Direct marketing  Online  Sponsorship
  • 9. Retail Liquor Development Rate of store expansion in the liquor market by majors Outlets June 2005 June 2012 TOPS 156 600 Pick n Pay 16 140 93 Shoprite Checkers 7 90 new stores Game p.a. - 4 Total 179 834 9
  • 10. Promotional Effectiveness Wine Point of Sale, Print Collateral & Graphic Design  “Winery print collateral and point of sales material is meant to be noticed, handled, read and re- read. More importantly, it's meant to cause the consumer to go out and buy a few bottles of wine. Sometimes a good accolade isn't enough. Effective wine point-of-sales and print collateral takes a brand message and incorporates a strong take-away that the consumer can relate to and use in the future.”  Source: www.intwinemarketing.com
  • 11. In Store Promotion In store promotion
  • 12. Instore Performance In store performance factors
  • 13. Major Liquor Sponsorship Sponsor Sport Property Term Carling Black Label Soccer Carling Black Label Cup 2011 - 2013 Carling Black Label Rugby Varsity Cup Supplier 2009 - 2012 Castle Cricket Test events : Test Team : ODI Team 2012 - 2015 Castle Rugby Springbok Supplier ; SuperRugby Supplier : Castle 2011 - 2016 Championship Castle Soccer Bafana Bafana : PSL Supplier 2012 - 2017 Smirnoff Lifestyle Smirnoff CT Comedy Festival Smirnoff Music The Smirnoff Experience Amstel Music Amstel Golden Hour - Music 2010 - Amstel Programme ClassAct – SABC1 AFP 2011 - Bells Golf Bells Experience Golf Day Bells Fly Fishing Bells Experience Fly Fishing Captain Morgan Adventure Kingsley Holgate Malaria Expedition On going Captain Morgan Angling Billfish Classic - Angling 2010 - Heineken Lifestyle Taste of Johannesburg and Cape Town 2010 - Heineken Music SAMA Awards Partner 2011 - 2013 J&B Horse Racing J & B Met 2010 - 2015 Johnnie Walker Motor Sport Contribution to McLaren F1 On going Windhoek Arts KKNK Windhoek Canoeing Berg river Canoe Marathon 2010 - 2012 Windhoek Rugby Sharks Supplier 2011 - 2013 13
  • 14. Print Promotional Tracking Wine print promotional tracking and analysis  Who are the top retailers promoting wines?  Which brands are being promoted ?  Which geographic regions are promotion dominant?
  • 15. Total Print Advertising Jan to June 2011 - 2012 Total broadsheet tracking and analysis R 200 Total Market Millions R 180 Top 10 Spend Millions R 180 R 160 R 160 2011 – R993m R 140 2011 2012 R 120 R 140 2012 – R1 109m R 100 R 120 R 80 +11.7% R 60 R 100 R 40 R 80 R 20 2011 R0 R 60 R 40 2012 R 20 R0
  • 16. Print Advertising Expenditure 58% increase in spend for period 70 Liquor 60 Market 50 Rm Volume 40 Value Growth 30 20 Value ± 25% Volume ± 3% 10 0 Jan - Jun 09 Jan - Jun 10 Jan - Jun 11 Jan - Jun 12
  • 17. Print Advertising Spend Selected Categories Jan - June 2011 Jan – June 2012 Product Category Print Spend Product Category Print Spend % Beer - Malt R 7 764 263 Beer - Malt R 9 304 179 20% Brandy R 4 540 535 Brandy R 5 799 927 28% Cane R 378 094 Cane R 345 627 -9% Flavoured Alcohol Beverages R 4 583 531 Flavoured Alcohol Beverages R 6 701 592 46% Liqueur R 1 690 031 Liqueur R 1 572 406 -7% Rum R 1 224 597 Rum R 2 232 177 82% Sambuca R 58 764 Sambuca R 109 250 86% Shooters - Sour R 98 939 Shooters - Sour R 120 349 22% Vodka R 1 625 249 Vodka R 2 241 762 38% Whisky R 12 798 776 Whisky R 15 484 766 21% Wine R 16 034 083 Wine R 16 624 221 4% Total Total 19% R 50 796 867 R 60 536 260
  • 18. Category Print Advertising Expenditure Share Wine accounts for 27% of total spend for period (Jan to Jun 2012) 18 16 14 12 10 Rm 8 6 4 2 0
  • 19. Top 10 Company Brands (% number of Ads) Top 10 Company Brands % no of ads MAT June 2011 vs MAT June 2012 6.00% 5.00% 4.00% 3.00% MAT LY 2.00% MAT TY 1.00% 0.00%
  • 20. Top 10 Brands (% number of Ads) Top 10 Brands % number of ads MAT June 2011 vs MAT June 2012 1.40% 1.20% 1.00% 0.80% 0.60% 0.40% MAT LY 0.20% MAT TY 0.00%
  • 21. Top 10 Retailers (number of Ads) Top 10 retailers promoting wine in print MAT June 2011 vs MAT June 2012 40.00% 35.00% 30.00% 25.00% 20.00% 15.00% MAT LY 10.00% MAT TY 5.00% 0.00%
  • 22. Wine Promotions Regional Share (Number of ads Jan – June 2011 vs 2012) Wine Print Ads Regional share by number of ads 40000 35000 30000 25000 20000 2011 15000 2012 10000 5000 0
  • 23. Wine Media Tracking So how has wine been promoted through media this year?  Which of the print, TV and radio mediums is being target ?  What brands are being promoted ?  What are the strategies being employed in media spend?
  • 24. Wine Media Tracking Wine Adspend TV, Radio and Print Jan to June 2011 vs 2012 R 16 000 000 R 14 000 000 R 12 000 000 R 10 000 000 R 8 000 000 2011 2012 R 6 000 000 R 4 000 000 R 2 000 000 R0 Print TV Radio
  • 25. Top 20 Brands All Media (Print, TV and Radio) Top 20 Brands Adspend for Wine all media January to June 2011 vs 2012 R 10 000 000 R 9 000 000 R 8 000 000 R 7 000 000 R 6 000 000 R 5 000 000 R 4 000 000 R 3 000 000 2011 R 2 000 000 2012 R 1 000 000 R0
  • 26. Wine Media Tracking Print Print Adspend for Wine January to June 2011 vs 2012 R 1 200 000 R 1 000 000 R 800 000 R 600 000 R 400 000 2011 2012 R 200 000 R0
  • 27. Wine Media Tracking - TV TV Adspend for Wine January to June 2011 vs 2012 R 7 000 000 R 6 000 000 R 5 000 000 R 4 000 000 2011 R 3 000 000 2012 R 2 000 000 R 1 000 000 R0 Nederburg Drostdy Hof Namaqua Douglas Graca Two Oceans Obikwa Casillero Del Swartlands Green Diablo
  • 28. Wine Media Tracking Radio Radio Adspend for Wine January to June 2011 vs 2012 R 2 500 000 R 2 000 000 R 1 500 000 R 1 000 000 2011 2012 R 500 000 R0
  • 29. Wine Media Tracking Wine media trends YTD  TV remains the dominant media channel for wine by spend for this period  Spend in TV and Radio have grown marginally while Print has declined for this period  Nederburg’s TV spend dominant as a result of Master Chef SA  Nederberg combine TV and Print in this campaign  Douglas Green made significant increase from 2011 to 2012 with strong TV spend and increased spend in radio  Drostdy Hof and Namaqua also dominant in TV and radio spend for the period reviewed
  • 30. In Store Shoppers making purchase decisions at shelf  “Shopper marketers got it wrong when they claimed 70% of purchase decisions were made in store. It’s actually 76%, says new US research by Point of Purchase Advertising International (POPAI).”  Jason Frichol MD Integer June 2012
  • 31. Cutting through the clutter Purchase appeal  Visual appeal - Labels, bottles, images  Brand experience – tried it before  What makes a new brand irresistible to shoppers?  What type of wine drinking experience does a bottle on shelf promise?  Does it evoke a sense of excitement, connoisseurship, celebration, dining ?
  • 32. Would you buy?  BLACK BOX MERLOT  CAFE CULTURE COFFEE PINOTAGE  CLOOF - DAISY DARLING SAUVIGNON BLANC  CLOOF - HAPPY DRAGON PINOTAGE  CLOOF - POSH PINOTAGE  CLOOF - THE VERY SEXY SHIRAZ  ODD BINS BIN    NAUGHTY GIRL FAT BASTARD SHIRAZ HAPPY DRAGON PINOTAGE SHIRAZ Or    NO NAME DRY WHITE UNNAMED SAUVIGNON BLANC WINE LOVERS COLLECTION  INKSPOT PINOTAGE  LEOPARDS LEAP MAGNUM  MAD HATTERS WINE  MAIDENS PRAYER RED WINE  MEERKAT SUN ANGEL  PORCUPINE RIDGE SYRAH  THE CHOCOLATE BLOCK 2009  WOLFTRAP WHITE  THE CRICKET PITCH  TOFFEE CHUNK  LADY IN RED
  • 35. Shelf Health Shelf Health performance factors By Store  OSA vs OOS – the prize is won or lost in the final 50 meters to shelf  On shelf forward share  Retail Selling Price vs Promotion Price  On Promotion vs competitors  Planogram compliance  Merchandising – KPIs and measureable metrics  Ranging – more critical, more scientific, more geocentric  Effective communication from marketing boardroom to shelf (E2E)
  • 36. Shelf Forward Share What is the your brand’s shelf share by store? 35.00% 30.00% 25.00% 20.00% 2011Q1 15.00% 2011Q2 10.00% 2011Q3 5.00% 0.00% Brand A Brand B Brand C Brand D Brand E 2011Q1 20.65% 6.35% 26.22% 14.95% 31.83% 2011Q2 18.22% 6.28% 27.55% 15.20% 32.75% 2011Q3 21.14% 6.58% 26.61% 13.77% 31.90%
  • 37. What is my share of type of display in the store? Promotional activity competitor check – by store 50.00% 45.00% 40.00% 35.00% 30.00% 25.00% 20.00% 15.00% 10.00% 5.00% 0.00% Brand 1 Brand 2 Brand 3 Brand 4 Brand 5 Dump Bin 6.38% 44.68% 4.26% 12.77% 31.91% Free Standing unit 28.70% 18.52% 14.81% 16.67% 21.30% Full Gondola End 26.47% 25.74% 11.03% 23.53% 13.24% Shared Gondola End 38.75% 8.75% 1.25% 5.00% 46.25%
  • 38. On-shelf availability  Capturing the lost sales  Driving short, medium and long term solutions
  • 39. Retail Execution – On Shelf Availability  Ensuring the products a customer wants to buy are actually available when they want to buy them  European Out Of Stock rates are typically 8.3%  OOS costs the industry €4bn in Lost Sales EVERY YEAR  20% of all OOS remain for more than 3 days  Inventory counts are typically 65% inaccurate  Chance of finding all 40 items on your shopping list? 4%
  • 40. The size of the prize When faced with an OOS shoppers will:  31% will switch stores  26% will buy another brand  19% of the time buy brand variant  15% will buy at a later time  9% will buy nothing If a manufacturer can improve OSA by 3%, it’s worth 1% increase in sales If a retailer can improve OSA by 2%, it’s worth 1% increase in sales Source: ECR Europe
  • 41. Shopper Marketing Understanding Trip Missions for effective sales  Trip targeting  Adding incremental items  Requires a much more scientific approach  Uncapping own internal data  Skilling up internally
  • 42. Shopper Marketing Shopper Marketing Shifts BEFORE NOW CPG marketers operated under CPG organizations are two separate silos: integrating these two disciplines 1) Shopper Insights to form Shopper Marketing Focused on the consumer‘s needs, attitudes, usage, etc. 2) Category Management Focused on product definition and role, performance mgmt, go-to- market/sales strategies, etc.
  • 43. Shopper Marketing Derived Value of Market Leader Characteristics Market Leader Value to Retailer and Characteristics Manufacturer Understanding the Shopper Develop Shopper Occasion Centric Occasion as the Foundation for Merchandising and Marketing Insights Strategies Joint Planning Assures Alignment with Retailer & Manufacturer Elevate Relationships for Better Objectives Collaboration and Success Execution Informed by the Trip Mission and the Store Improve Store Level Effectiveness Fostering an Environment of Continuous Learning Ongoing Cycle of Improvement and and Innovation Increased Relevance to Shopper
  • 44. Trip Mission Profiling the Trip mission  Profiling the trips reveals:  Which trips are most important?  Which do we want to grow?  Where do we want to win?  Metrics include:  Share: % of trips, units, sales  Trip Details: units and Rands  Discount/deal characteristics  Basket contents (e.g. top categories)  Time of Day/ Day of week  Geographic distribution
  • 45. International Trends What is happening globally?  SA is a net follower of international trends  What are beverage trends doing globally?
  • 46. Beverage Consumption – Emerging Markets Developed vs Emerging Source : Canadean
  • 47. Drivers of Change But a number of themes have been key in shaping the beverage industry over recent years Source : Canadean
  • 48. Retailer Expansion – Private Label B Brand currently under pressure globally from PL Source : Canadean
  • 49. Global Growth Forecast 95% of the forecast contribution to growth comes from emerging markets Source : Canadean
  • 50. Global Growth Forecast What the beverage future could look like Source : Canadean
  • 51. Growth Forecast African dream or future? Source : Canadean