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Why Gamification? How Games Engage and Motivate
Pete Jenkins – November 2017
© GAMIFICATION+ LTD 2015 2
Founder – GAMIFICATION+ LTD
Entrepreneur in Residence at University of Brighton
Chair – International Gamification Confederation (GamFed)
Researcher in Gamification in HR at CROME (Centre for
Research on Management & Employment)
Ambassador - Brighton & Hove Chamber of Commerce
Chair - Gamification Europe Conference
What do
you play?
Gamification refers to the use of game
mechanics in non-gaming contexts
“Games give us unnecessary obstacles that we
volunteer to tackle” Bernard Suits
Activision spent 6 years and how much money developing
and launching the game Destiny?
A. £31,000,000
B. £105,000,000
C. £310,000,000
How much did Destiny make in sales on the first
day?
A. £50,000,000
B. £500,000,000
C. £900,000,000
Dopamine
Oxytocin
Serotonin
Endorphins
Maslow’s Hierarchy
of Needs
Three basic needs
Competence
Autonomy
Relatedness
Self-Determination Theory
Three key drivers
Mastery
Purpose
Autonomy
Daniel Pink - Drive
http://freerice.com
Marczewski’s Three Layers of
Motivation
Attract
• Employer
branding
• Recruitment
Induction
• Onboarding
• Culture
L&D
• Job Mastery
• Future
Leaders
Retaining
• Well being
• Engagement
Attract
• Employer branding
• Recruitment
Maersk
http://www.maersk.com/en/hardware/quest-for-oil
TopCoder
https://www.topcoder.com/
How are you attracting millennials
to your organisations?
Induction
• Onboarding
• Culture
http://www.focusgames.com/case_studies/McDonald's%20Case%20Study%2012.08.16.pdf
https://splash.crm.co/
https://panamapapers.icij.org/stairway_tax_heaven_game/
How engaging are your induction
and onboarding processes?
L&D
• Job Mastery
• Future Leaders
Compettia - Atrivity
Average knowledge increase in players over a 5 day
period is 30%
80% of players end up playing it outside of work
hours
Most questions answered by a player in 5 days is
10,521 questions
Average player will answer 800 questions during a 5
day period
Most commonly play between 11pm and 1am
Retaining
• Well being
• Engagement
http://keas.com/
© GAMIFICATION+ LTD 2016
32
http://i360institute.com/wp-content/uploads/2011/10/Gartner_DWP_Case_Study.pdf
Gamification+ Success Framework
https://gamificationplus.uk/game/
Gamification Tip
Game players are already found throughout our
businesses.
Notice, value and reward game thinking
Use their creative and strategic thinking and embed
games into your culture.
https://www.superbetter.com
Please attempt:
• Bad Guys –
• The Sticky Chair
• Power Ups -
• Hug Yourself
• Human Tag
Thank you for playing.
25% discount code BPA25:
https://gamification-europe.com
Today we’ve looked at:
• Gamification
• Neuroscience & psychology
• HR Examples
Any questions?
pete.jenkins@gamificationplus.uk
https://gamificationplus.uk
@gamifiplus @petejenkins

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