The document discusses gamification as a marketing technique. It defines gamification as using gaming mechanics like points, leaderboards, and badges to encourage brand participation and engagement. Gamification works to make technology more engaging and drive desired behaviors. It allows brands to form new relationships with audiences through virtual interactions. Examples discussed include badges awarded for checking in at locations and a running game that tracked users' progress between phone booths. When done well, gamification can build loyalty and engagement; when done poorly it risks being boring or damaging a brand.