Rèsumè

1. FRANZ LORENZ, MHSA
786.282.9852
franz.lorenz@gmail.com
http://www.linkedin.com/in/franzlorenzmhsa
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SUMMARY OF QUALIFICATIONS
High performing bicultural, Market (MCO, Health System) Leader with
15+ years of proven ability
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SKILLS & EXPERTISE
Operations (cross-functional) Sales & Marketing Solutions Talent Acquisition (diversity)
Consumer Engagement Quality Management Thought Leadership
Revenue & Profit Growth Financial Management (P&L) Change Management (matrix)
Healthcare Administration Channel Management Regulatory Affairs (CMS, FDR)
Retention Lead Generation (SEP) Provider Relations
Medicare (MA, DSNP, CSNP) Marketplace (ACA) Medicaid (MMC)
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PROFESSIONAL EXPERIENCE
CareSource, Dayton, OH, Health Benefits Company 2015 - present
NATIONAL DIRECTOR
 Increased KY Marketplace and Medicaid sales from Q1 FY15 to Q1 FY16 by 407% and 22%, respectively, a
YTD operating margin of > 9%.
 Create and oversee the enterprise strategic growth initiatives and operations solutions of the Government
[Medicare (MA, DSNP), Marketplace (ACA), Medicaid] LOB for expansion markets, states (cross-functional,
matrix, virtual).
Health First, Rockledge, FL, Integrated Health System 2013 - 2015
DIRECTOR, Central Florida
 Exceeded FY14, FY15 sales goal by 108% and 113%, respectively, an increased Market profit margin of
$25MM+ to $35MM+.
 Charged with identifying and prioritizing growth, retention and operations IDN (Integrated Delivery Network)
solutions for the Government [Medicare (MA, DSNP)] LOB.
Independent Living Systems, Miami, FL, Healthcare Management Services Company 2012
DIRECTOR, Southeast US
 Responsible for national Government [Medicare (MA, CSNP, DSNP), Medicaid] payer contract renewal – the
organization’s largest (80% of FY12 operational margin).
 Direct oversight of national Hospital and MCO (cross-functional, matrix), multi-site program ($17MM+).
Cigna-HealthSpring Inc. (DBA Leon Medical Centers), Nashville, TN, Integrated Health System 2011 - 2012
DIRECTOR
 Increased Market profit margin from $564MM to $576MM within 2 quarters of operations (FY11).
 Planned, developed and implemented sales & marketing and operations IDN solutions (high subsidy, SEP) to
achieve Government [Medicare (MA, DSNP), Medicaid] market goals.
Humana Inc., Louisville, KY, Health Benefits Company 2005 - 2011
REGIONAL MANAGER
 Increased Market profit margin to > 15% from FY08 ($155MM+) to FY11 ($180MM+).
 Responsible for program management, sales & marketing (B2C, B2B), retention (CRM) and operations
solutions of the Government [Medicare (MA, CSNP, DSNP), Marketplace (ACA), Medicaid] and Commercial
(Life, LTC, Annuity, Dental, Vision) LOB for South Florida.
BCBS of FL (DBA Florida Insurance, Inc.), Dunedin, FL, General Service Agency (GSA) 2002 - 2005
REGIONAL MANAGER, South Florida
 Increased Market revenue sales from $1.2MM FY03 to $2.02MM FY04, an average of almost 60%, with profit
margin growth at > 25% for FY05.

2.  Charged with driving Government [Medicare, Marketplace (ACA)] and Commercial (Life, LTC, HHC, Dental,
Vision) LOB revenue growth, market and operations solutions for the South Florida Market.
AmeriPlan, Inc., Plano, TX, Supplemental Health Benefit Company 2001 - 2007
SENIOR REGIONAL DIRECTOR
 Increased Market profit margin to > 350% within the 1st month of operations.
 Responsible for Commercial (Dental, Vision) and Government [Marketplace (ACA)] LOB business development
solutions (B2C, B2B) and sales & marketing operations (CBO, FBO) for the South Florida Market.
Medical Health Services, Inc., Orlando, FL, Consulting Services 2002 - present
PRINCIPAL
University of Miami School of Medicine, Miami, FL, Integrated Health System 2001
HEALTHCARE ADMINISTRATOR
Jessie Trice Community Health Center, Inc., Miami, FL, Federally Qualified Health Center 1998 - 1999
HEALTHCARE ADMINISTRATOR
Baptist Hospital of Miami, Miami, FL, Tertiary-Care Facility 1991 - 1995
IMAGING SUPERVISOR
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EDUCATION
MHSA, Health Services Administration, Florida International University (FIU)
BA, International Relations, cum laude, FIU
Certification, Latin American & Caribbean Studies, FIU, University of West Indies (UWI)
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LICENSES & CERTIFICATIONS
0218 Health & Life, 0240 Health (LIC # A158634, AZ, FL, GA, IN, KY, LA, OH, TX, WV), DFS, 2017
Anti-Money Laundering (AML), LIMRA, 2016
Medicare, AHIP, 2016
Fraud, Waste & Abuse (FWA), AHIP, 2016
Federally Facilitated Marketplace (FFM), CMS, 2016
Certified Interpreter (Spanish), CMS
American College of Healthcare Executives (ACHE)
Airborne Paratrooper, Fort Benning, GA, US Army Infantry School