Frontier is a single stop destination for every IT infrastructure solution in the datacenter or the cloud. We architect, implement, secure, monitor and manage every technology domain, and our solutions are end to end.
We have expertise in : Data center design and implementation, Uninterrupted power solutions, smart building solutions, End user computing, Unified Computing, Unified communications, Hyper converged infrastructure, Public, Private and Hybrid cloud.
Difference between ITIL v3 and ITIL 4 | ITIL® Foundation Training | EdurekaEdureka!
YouTube Link: https://www.youtube.com/watch?v=OqTtb0r-4QY
** ITIL® Foundation Certification Training: https://www.edureka.co/itil-foundation-sp **
This Edureka video on 'ITIL® v3 vs ITIL 4' will demystify the differences between the two versions of ITIL which are ITIL v3 released in 2011 and ITIL 4 released in 2019. This video will give you a brief overview of how ITIL v3 differs from ITIL 4 and what all have been updated.
Below are the topics covered in this tutorial:
What is the ITIL® v3 Framework?
What is ITIL® 4 Framework?
ITIL v3 vs ITIL 4
Follow us to never miss an update in the future.
YouTube: https://www.youtube.com/user/edurekaIN
Instagram: https://www.instagram.com/edureka_learning/
Facebook: https://www.facebook.com/edurekaIN/
Twitter: https://twitter.com/edurekain
LinkedIn: https://www.linkedin.com/company/edureka
Castbox: https://castbox.fm/networks/505?country=in
[Webinar Presentation] Best Practices for IT/OT ConvergenceSchneider Electric
All over the world, utilities are facing up to the task of integrating information technology (IT) operations with those of operational technology (OT). What's driving it? How can utilities prepare? What should they expect?
The webinar recording is also available on-demand. To view it, please click here: http://goo.gl/b3kxm5
Defining Services for a Service CatalogAxios Systems
To view this complimentary webcast in full, visit: http://forms.axiossystems.com/LP=289
Faced with continued cost pressures, as well as growing business unit demand for new services and higher service levels, IT is about to make transformation. IT is having to align their services with the needs of the business, develop standardized process and improve overall internal customer satisfaction. Arguably the most important tool to deliver these demands is the Service Catalog.
Data-driven AI for Self-adaptive Information SystemsAndreas Metzger
Artificial Intelligence (AI) offers tremendous potential to benefit citizens, economy and society. From an industrial point of view, AI means algorithm-based and data-driven information systems that provide machines and people with digital capabilities such as perception, reasoning, learning and even autonomous decision making. AI thereby facilitates information systems to draw conclusions, learn, adapt and adjust parameters accordingly. With recent advances in special-purpose hardware and machine learning algorithms, AI is capable of capturing more and more complex problems. This keynote talk will explore the opportunities that AI offers in building self-adaptive information systems. On the one hand, it will present how ensembles of deep neural networks support proactive decision making for business process execution. On the other hand, it will present how reinforcement learning may be employed to build self-learning information systems. These systems learn from every interaction with their environment in order to dynamically improve themselves during operations. The talk closes with a critical look at the challenges entailed in delivering responsible AI-based information systems.
Difference between ITIL v3 and ITIL 4 | ITIL® Foundation Training | EdurekaEdureka!
YouTube Link: https://www.youtube.com/watch?v=OqTtb0r-4QY
** ITIL® Foundation Certification Training: https://www.edureka.co/itil-foundation-sp **
This Edureka video on 'ITIL® v3 vs ITIL 4' will demystify the differences between the two versions of ITIL which are ITIL v3 released in 2011 and ITIL 4 released in 2019. This video will give you a brief overview of how ITIL v3 differs from ITIL 4 and what all have been updated.
Below are the topics covered in this tutorial:
What is the ITIL® v3 Framework?
What is ITIL® 4 Framework?
ITIL v3 vs ITIL 4
Follow us to never miss an update in the future.
YouTube: https://www.youtube.com/user/edurekaIN
Instagram: https://www.instagram.com/edureka_learning/
Facebook: https://www.facebook.com/edurekaIN/
Twitter: https://twitter.com/edurekain
LinkedIn: https://www.linkedin.com/company/edureka
Castbox: https://castbox.fm/networks/505?country=in
[Webinar Presentation] Best Practices for IT/OT ConvergenceSchneider Electric
All over the world, utilities are facing up to the task of integrating information technology (IT) operations with those of operational technology (OT). What's driving it? How can utilities prepare? What should they expect?
The webinar recording is also available on-demand. To view it, please click here: http://goo.gl/b3kxm5
Defining Services for a Service CatalogAxios Systems
To view this complimentary webcast in full, visit: http://forms.axiossystems.com/LP=289
Faced with continued cost pressures, as well as growing business unit demand for new services and higher service levels, IT is about to make transformation. IT is having to align their services with the needs of the business, develop standardized process and improve overall internal customer satisfaction. Arguably the most important tool to deliver these demands is the Service Catalog.
Data-driven AI for Self-adaptive Information SystemsAndreas Metzger
Artificial Intelligence (AI) offers tremendous potential to benefit citizens, economy and society. From an industrial point of view, AI means algorithm-based and data-driven information systems that provide machines and people with digital capabilities such as perception, reasoning, learning and even autonomous decision making. AI thereby facilitates information systems to draw conclusions, learn, adapt and adjust parameters accordingly. With recent advances in special-purpose hardware and machine learning algorithms, AI is capable of capturing more and more complex problems. This keynote talk will explore the opportunities that AI offers in building self-adaptive information systems. On the one hand, it will present how ensembles of deep neural networks support proactive decision making for business process execution. On the other hand, it will present how reinforcement learning may be employed to build self-learning information systems. These systems learn from every interaction with their environment in order to dynamically improve themselves during operations. The talk closes with a critical look at the challenges entailed in delivering responsible AI-based information systems.
Design of Industrial Automation Functional Specifications for PLCs, DCs and S...Living Online
This manual will be useful to both specifiers and implementers providing a theoretical grounding for preparing a control system functional specification for implementation on Industrial control systems consisting of PLC (Programmable Logic Controllers), HMI (Human Machine Interfaces / SCADA devices) or DCS (Distributed Control Systems).
FOR MORE INFORMATION: http://www.idc-online.com/content/design-industrial-automation-functional-specifications-plcs-dcss-and-scada-systems-15
So much is being written (myself included!) about how ITSM helps an organization prepare and support digital transformation. But ITSM itself is going through digital transformation.
How will the way we approach and deliver ITSM change as a result?
ServiceNow Paris Release - Our favorite new featuresPlat4mation
Plat4mation experts reveal their favorite new features in the latest release from ServiceNow. We’re excited to share how Paris unlocks new platform potential in a variety of ServiceNow modules including CSM, ITSM, ITOM, ITBM, HRSD and more!
August 25, 2015
COL Thomas A. Pugh, USA
Signal Commandant
U.S. Army Cyber Center of Excellence and Fort Gordon
This will provide an update from last year’s session of the US Army Signal School. The Signal Commandant will present the updated Signal School Lines of Effort and the current priorities and projects of the Signal School.
Ce document tente brièvement de couvrir la technologie TV White Space, le scénario national pour l’utilisation de TVWS, les normes pertinentes pour le système TVWS et une etude de cas d'utilisation.
This training - Volume 1- explains fundamentals notions about data centre construction, key data centre issues, design guidelines, energy efficiency, data centre systems and facilities, data storage options and an overview of the market in the EU.
Technology Introduction Series brings to you tutorials from experts and organisations across the Telecom Industry.
In this video, Jim Morrish, Founding Partner of Transforma Insights provides a tutorial on Edge Computing. Transforma Insights is a leading research firm focused on the world of Digital Transformation (DX).
In this presentation, Jim covers the following topics:
Definitions of Edge Computing.
How and why Edge Computing is used.
Planning for deployment of Edge Computing.
Forecasts for Edge Computing.
All our #3G4G5G slides, videos, blogs and tutorials are available at:
Videos: https://www.youtube.com/3G4G5G
Slides: https://www.slideshare.net/3G4GLtd
6G and Beyond-5G Page: https://www.3g4g.co.uk/6G/
Free Training Videos: https://www.3g4g.co.uk/Training/
3G4G Website – https://www.3g4g.co.uk/
3G4G Blog – https://blog.3g4g.co.uk/
Telecoms Infrastructure Blog – https://www.telecomsinfrastructure.com/
Operator Watch Blog – https://www.operatorwatch.com/
Connectivity Technology Blog – https://www.connectivity.technology/
Free 5G Training – https://www.free5gtraining.com/
Free 6G Training – https://www.free6gtraining.com/
Introduction to SDN and Network Programmability - BRKRST-1014 | 2017/Las VegasBruno Teixeira
Jason Davis, Distinguished Services Engineer , Cisco Software-Defined Networking (SDN) is an exciting new approach to network IT Service Management. If you are trying to understand what SDN is and want to understand more about Controllers, APIs, Overlays, OpenFlow and ACI, then this introductory session is for you! We will cover the genesis of SDN, what it is, what it is not, and Cisco's involvement in this space. You may also be wondering what products and services are SDN-enabled and how you can solve your unique business challenges by enhancing and differentiating your services by leveraging network programmability. Cisco's SDN-enabled Products and Services will be explained enabling you to consider your own implementations. Since SDN extends network flexibility and functionality which impacts Network Engineering and Operations teams, we'll also cover the IT Service Management impact. Finally, we'll explore what skills and capabilities are needed to take advantage of SDN and Network Programmability. Network engineers, network operation staff, IT Service Managers, IT personnel managers, and application/compute SMEs will benefit from this session.
Mike McBride will provide a look at the Industrial IoT (IIoT) landscape and the OT/IT convergence. He will cover several use cases including healthcare, entertainment and smart buildings. He will cover the challenges IIoT networking faces with emerging technologies and how edge computing will provide increased performance, security and reliability. Mike will discuss the various Edge Computing standards & opensource forums along with proposed architectures. And Mike will present new solutions being proposed (ICN, slicing, Blockchain) to support the bandwidth, latency and security requirements within Industrial verticals.
About the speaker: As Sr. Director of Innovation & Strategy, within Huawei's IP Network BU, Mike leads Industrial IoT, Edge Computing and IP/SDN architecture, standardization, and strategy across product lines and industry forums. He leads architecture and standardization activities within the IIc and BBF and has served as an IETF Working Group chair for 15 years. Mike has led emerging technology projects within opensource communities and played a key role in the formation of OPEN-O (Now ONAP). He is an Ericsson alum where he developed and directed SDN/NFV network architectures. And for many years with Cisco, Mike supported customers, worked in development teams and managed mobility, wireless and video projects across BUs. Mike began his career supporting customers at Apple Computer. He resides in Orange County, CA
Design of Industrial Automation Functional Specifications for PLCs, DCs and S...Living Online
This manual will be useful to both specifiers and implementers providing a theoretical grounding for preparing a control system functional specification for implementation on Industrial control systems consisting of PLC (Programmable Logic Controllers), HMI (Human Machine Interfaces / SCADA devices) or DCS (Distributed Control Systems).
FOR MORE INFORMATION: http://www.idc-online.com/content/design-industrial-automation-functional-specifications-plcs-dcss-and-scada-systems-15
So much is being written (myself included!) about how ITSM helps an organization prepare and support digital transformation. But ITSM itself is going through digital transformation.
How will the way we approach and deliver ITSM change as a result?
ServiceNow Paris Release - Our favorite new featuresPlat4mation
Plat4mation experts reveal their favorite new features in the latest release from ServiceNow. We’re excited to share how Paris unlocks new platform potential in a variety of ServiceNow modules including CSM, ITSM, ITOM, ITBM, HRSD and more!
August 25, 2015
COL Thomas A. Pugh, USA
Signal Commandant
U.S. Army Cyber Center of Excellence and Fort Gordon
This will provide an update from last year’s session of the US Army Signal School. The Signal Commandant will present the updated Signal School Lines of Effort and the current priorities and projects of the Signal School.
Ce document tente brièvement de couvrir la technologie TV White Space, le scénario national pour l’utilisation de TVWS, les normes pertinentes pour le système TVWS et une etude de cas d'utilisation.
This training - Volume 1- explains fundamentals notions about data centre construction, key data centre issues, design guidelines, energy efficiency, data centre systems and facilities, data storage options and an overview of the market in the EU.
Technology Introduction Series brings to you tutorials from experts and organisations across the Telecom Industry.
In this video, Jim Morrish, Founding Partner of Transforma Insights provides a tutorial on Edge Computing. Transforma Insights is a leading research firm focused on the world of Digital Transformation (DX).
In this presentation, Jim covers the following topics:
Definitions of Edge Computing.
How and why Edge Computing is used.
Planning for deployment of Edge Computing.
Forecasts for Edge Computing.
All our #3G4G5G slides, videos, blogs and tutorials are available at:
Videos: https://www.youtube.com/3G4G5G
Slides: https://www.slideshare.net/3G4GLtd
6G and Beyond-5G Page: https://www.3g4g.co.uk/6G/
Free Training Videos: https://www.3g4g.co.uk/Training/
3G4G Website – https://www.3g4g.co.uk/
3G4G Blog – https://blog.3g4g.co.uk/
Telecoms Infrastructure Blog – https://www.telecomsinfrastructure.com/
Operator Watch Blog – https://www.operatorwatch.com/
Connectivity Technology Blog – https://www.connectivity.technology/
Free 5G Training – https://www.free5gtraining.com/
Free 6G Training – https://www.free6gtraining.com/
Introduction to SDN and Network Programmability - BRKRST-1014 | 2017/Las VegasBruno Teixeira
Jason Davis, Distinguished Services Engineer , Cisco Software-Defined Networking (SDN) is an exciting new approach to network IT Service Management. If you are trying to understand what SDN is and want to understand more about Controllers, APIs, Overlays, OpenFlow and ACI, then this introductory session is for you! We will cover the genesis of SDN, what it is, what it is not, and Cisco's involvement in this space. You may also be wondering what products and services are SDN-enabled and how you can solve your unique business challenges by enhancing and differentiating your services by leveraging network programmability. Cisco's SDN-enabled Products and Services will be explained enabling you to consider your own implementations. Since SDN extends network flexibility and functionality which impacts Network Engineering and Operations teams, we'll also cover the IT Service Management impact. Finally, we'll explore what skills and capabilities are needed to take advantage of SDN and Network Programmability. Network engineers, network operation staff, IT Service Managers, IT personnel managers, and application/compute SMEs will benefit from this session.
Mike McBride will provide a look at the Industrial IoT (IIoT) landscape and the OT/IT convergence. He will cover several use cases including healthcare, entertainment and smart buildings. He will cover the challenges IIoT networking faces with emerging technologies and how edge computing will provide increased performance, security and reliability. Mike will discuss the various Edge Computing standards & opensource forums along with proposed architectures. And Mike will present new solutions being proposed (ICN, slicing, Blockchain) to support the bandwidth, latency and security requirements within Industrial verticals.
About the speaker: As Sr. Director of Innovation & Strategy, within Huawei's IP Network BU, Mike leads Industrial IoT, Edge Computing and IP/SDN architecture, standardization, and strategy across product lines and industry forums. He leads architecture and standardization activities within the IIc and BBF and has served as an IETF Working Group chair for 15 years. Mike has led emerging technology projects within opensource communities and played a key role in the formation of OPEN-O (Now ONAP). He is an Ericsson alum where he developed and directed SDN/NFV network architectures. And for many years with Cisco, Mike supported customers, worked in development teams and managed mobility, wireless and video projects across BUs. Mike began his career supporting customers at Apple Computer. He resides in Orange County, CA
DELL Technologies - The Complete Portfolio in 25 MinutesSmarter.World
To get an idea of the size, strength, and scope of the Dell Technologies product and solution offering, we will be showcasing the entire Dell Technologies family and their corresponding solutions over the next 25 minutes.
This is an high level DELL Technologies portfolio overview in 25 minutes.
Version v3 March 2018
2011.11.22 - Cloud Infrastructure Provider - 8ème Forum du Club Cloud des Par...Club Cloud des Partenaires
p8ème Forum du Club Cloud des Partenaires [dans le cadre de Partner VIP - 22 novembre 2011]. Deck de slides qui accompagnent l'atelier "Hébergeurs, infogéreurs, comment différencier votre offre Cloud" [animé par Florence Marcel]
2011.04.04. Les partenaires IBM et le Cloud Business - Loic SimonClub Alliances
Deck sur les Partenaires IBM et le Cloud Business préparé par Loic Simon à l'occasion de sessions de Formation délivrées aux responsables de la relation partenaires chez IBM.
2011.11.22 - Comment développer un Business de Cloud Builder - 8ème Forum du ...Club Cloud des Partenaires
8ème Forum du Club Cloud des Partenaires - Dans le cadre de l'évènement Partner VIP du 22 novembre 2011 - Deck de slides exploités par Loic Simon pour l'atelier "Comment développer un Business de Cloud Builder"
İnşaat ve Enerji Sektöründe Bulut Bilişim Çözümleri
Frontier business systems corporate presentation
1.
2. About us
Over 1200+ Customers
A trusted partner to
Blue Chip companies
Solutions : Services
a ratio of 70:30
Consistent annual growth
Revenue of 202 Cr (08-09)
Projected: 404 Cr by 2011
Continuing & substantial
Investments on technical
training / POC & labs to
ensure high Engineer skills
Offering comprehensive
IT infrastructure
Solution & Services
15th year of operation
Amongst Top 5 SI’s
in the country
Large pool of experienced
& certified resources
PAN India presence
3. IT Challenges
How do I manage
Data & IT?
How do I reduce
costs, improve
Service levels and
manage risks?
Increasing Server
Farm, running out
of floor space
How do I get the
Best out of my
existing systems
and services?
Infrastructure
Hard to manage
Energy costs
are Too high
12. Citrix XenApp –
End-to-end Application Delivery System
AppsUsers
Security and
Compliance
•SmartAccess
•Single Sign-on
Smart Auditor
Application
Virtualization
•Hosted and Streamed
Management
Scalability
High Availability
Performance
• Branch Repeater
• WANScaler
Mobile Client
Application
Performance Monitoring
EasyCall
13. 13
Scalable & Upgradeable Storage Virtualization
Basic SAN High-Availability
High-Availability +
Disaster Recovery
Customers can deploy DataCore in phases. SANmelody can scale and upgrade to SANsymphony.
Phase 1: Deploy a single iSCSI and/or FC SANmelody Virtual SAN Server
Phase 2: Add HA or DR to your architecture by deploying a 2nd SANmelody Server.
Phase 3: Extend the benefits to cover DR by adding a third SANmelody Server.
Phase 4: SANsymphony centralized storage management & Open Heterogeneous Storage
Phase 1 Phase 2 Phase 3 Phase 4
Enterprise SAN
16. Unified Workload Lifecycle Management
The workload concept enables data centers to take a singular approach
to solving seemingly dissimilar challenges
20. System Integration – Personal Computing
Solutions
Tier I partners for IBM, Lenovo and Dell
(Desktops, Laptops, Workstations and servers)
Microsoft Gold partner for Licenses and OEM products
Premier partner for WYSE Thin client offerings
Partner for HP printing solutions
Xerox copier and print solutions
21. System Integration - Networking
Solutions
LAN Structured cabling solutions
Networking active solutions
Switching, Routing, Wireless, UC, Application Networking Services,
Network Management Services & Datacenter
Network Security Solutions
Firewall & VPN, Unified Threat Management, IPS, Content Filtering,
Identity Management, Encryption, NAC and AV
Implementation & Setup of LAN structured Cabling solutions
Installation, Configuration and Setup of Cisco components and
Network Security Components
22. System Integration ~ Enterprise Computing
Solutions
Enterprise Server solutions (Entry, Mid, High end)
Enterprise Storage solution (SAN, NAS, DAS, Hybrid)
Enterprise Software solutions for backup / recovery, Database,
Mailing,
Middleware, Testing tools
Solutions on SUN Thin client
Virtual desktop Integration on SUN technologies
High Availability Clustering solutions for SUN, IBM, Oracle
Enterprise Management Solutions
23. System Integration - Power
Solutions
Dealers Product Group (DPG) 1 – 20 KVA (Single Phase output)
Power (MHKva) from 20 KVA – 1000 KVA (Three Phase output)
Precision Air conditioning
Secondary Power solutions (Batteries)
Stabilizers and Isolation transformers
K-rated transformers
Lighting UPS (Inverters)
24. A Dynamic infrastructure is a journey…
…these interrelated initiatives
can provide the DNA needed
to thrive in a smarter planet.
27. Consulting Services – Dynamic Infrastructure
Consultancy & Services
Setting up Program Management of Datacenters
Physical structure Design & Build up Consultancy
Vendor equipment selection (Precision A/C, CCTV,
Access control etc)
Design & Supervision of LAN Data cabling
Network Access Design (Internet / WAN)
Datacenter Moves/Migration/Relocation/Upgrades
Project Plan
Vendor Co-ordination and Down time schedules
Actual move/upgrade/reinstallation/reconfiguration
of equipment Creation/Deletion/Management of
messaging solutions
30. Active Passive
System Administration
Network Administration
Storage Administration
IT Operations
Proactive Support
DR & BCP Implementation
Systems Migration
On Demand Support
Civil
Flooring & Ceiling
Air Conditioning
Power Distribution
Physical Security
Fire Detection / Suppression
Local Networking
Racks & Cages
Data Center & Infrastructure Consulting
39. Technology Services – Power
Services
Power Quality Audit
Thermography
Critical space management
Monitoring product for Air / Power / Dealers Product Group (DPG)
Annual Maintenance contracts for UPS / Precision Air conditioning
Supply of Transient Voltage Suppressor
Supply of Active filters to be installed at the input of UPS
Supply of Alber monitoring lit for online monitoring of batteries
Supply of leak detection in Data center
Monitoring of temperature and humidity of Data center
Supply of new / replacement batteries
40. Technology Services ~ Personal Computing
Microsoft Services
Exchange Implementation
Active Directory Services
Migration Services -Ex. - Exchange 2000/2003 to 2007, Lotus
Notes to Exchange migration etc.
Unified Communication implementation services.
Forefront security implementations.
Edge Server, MOM (Microsoft office messaging), SMS and OCS
(office communication server) implementation.
Services and support based on WYSE Thin client (warranty and
non warranty support and service)
41. Technology Services ~ Personal Computing
Linux Services
Assessment
Open Source software consulting
Solution Design & Implementation
Installation services
Business implementation services
Implementation services for server consolidation
Network Operation System migration
Plan, design and implementation services for high performance
computing - clustering
42. Technology Services ~ Personal Computing
Linux Services
Application Implementation & Customization
File & print solutions
Groupware & e-mail solutions
System Management
Implementation services for Directory Server software
Internet Sharing Services
Remote Upgrade Services
Backup & recovery solutions
43. Technology Services ~ Enterprise Computing
Services
Server:
Design, Installation, Configuration & Management of Sun and IBM
servers.
Sun Solaris, IBM AIX, Microsoft Windows and Red Hat Linux Operating
System installation and configuration.
Operating system administration; Patch management, Installation of
third party software
Enterprise thin client computing
High Availability & Clustering
44. Technology Services ~ Enterprise Computing
Services
Storage:
Design, Installation, Configuration and Maintenance of storage
infrastructure: Disk subsystems & tape libraries
IBM NetApp Sun
Architect, Design & Deploy Storage topologies:
DAS NAS SAN
Installation and Configuration of Brocade Fiber Channel switches.
Design, Architect & Deploy Storage Virtualisation
47. Why Frontier?
“Our greatest strength
is our ability to understand customer's
unique requirements & offer effective &
efficient solutions”
48. Why Frontier?
Strategic positioning with customers as a “ Single window provider “
for all IT infrastructure solutions and services
Long term perspective (15 yrs) on all business partnerships –
A Win-Win progressive relationship – as evidenced by multiple Principal
& Press awards over the years
Access to a strong customer base built over the last thirteen years –
Time tested strategies for extensive market Coverage
Prudent Financial Management- Excellent Credit Rating in the Industry
Willing to invest in “ Technology demo infrastructure” (Over 400,000 USD) to
date for POC’s and skill enhancement
Learning organization culture : In-house Lab for hands-on training
Ongoing investments in training - Large base of skilled and certified people
across Business units – Sales & Services
49. Sound Management Practices
For Scaleable Growth - A defined organization structure with a strong
backbone – Dedicated & Progressive teams in HR, Finance, Operations &
Corporate Communications (Mktg.) function.
Flat hierarchy and quick strategy changes implementations across the company
– Responsive & Alert to market realities. Plan – B in place
Strong performance linked Variable Remuneration Plan across board Hence a
performance driven culture
Training and Skill upgradation a part of the job profile of Every Engineer as
well as Sales Personnel - formal HR processes in place
Creation of “An Innovation Team” in Frontier to drive differentiation –
Empowering employees by encouraging Risk-Taking when making decisions to
foster an environment of transformation
Why Frontier?
50. Voice of Customer
• Frontier Business Systems has been a valuable service delivery partner for NetApp. Over the past two
years, Frontier has built good field expertise on both Professional Services as well Support services front.
They have been delivering these services as “ accredited services partner “ to our strategic customer
base and have been creating a positive impact in the market.
- Chiranjeev Singh, Country Head –
NGS, NetApp
• I wanted to congratulate your LAN structured cabling team for a fine performance for the RMZ Infiniti
project. Due to their exemplary efforts, we were able to complete the project in time with desired
quality.
- Melwyn Lobo, Program Manager – Thomson Reuters
• We are immensely happy about your teams performance at our Accenture Bang 6 site. I would thank
your team for their valuable contribution during the shifting of core equipment between the two
towers.
- Shashidhar. K, Project Management Team – Accenture
54. Projects executed - SI
ING Vysya Bank..., Bangalore and Hyderabad.
Frontier has implemented an All in one Data Storage Solution with Disk Storage IBM DS8000, Tape
storage IBM TS3200 and Backup services IBM Tivoli Storage Manager.
The solution: Allows Bank to store and backup their Banking transactions from
• 12 Critical Servers hosting various Operating System (IBM AIX, REDHAT Linux, SUN Solaris &
Microsoft Windows),
• Applications and Database (Oracle, DB2 and SQL) in there SAN environment.
The benefits: Increase productivity with centralized file storage and management by reducing
administrative workload and ensuring business continuity and also the installation and
configuration of Solaris 10 on two numbers of Sun Fire T 2000, Sun Fire T 1000 and Sun Fire V
215 servers.
Part of the customer deliverables included hardening the Solaris Operating System on all the
servers and providing a secure configuration of the systems.
In summary, the hardening process included applying latest patches, minimizing network and boot
services, performing Solaris Operating System kernel tuning, system logging and documenting
scripts needed to maintain the secure environment.
55. Projects executed - SI
IBS..., Tokyo, Japan.
This particular projects was an off shore project based out at IBS - Tokyo, Japan.
The whole project execution and the documentation was completed within 8 days
• Installation and configuration of Sun Fire X 4200 servers - six in number with Solaris 10,
Sun Storagetek 6140 an SL 24 tape library.
• Responsible for the installation and configuration of Veritas NetBackup on Solaris to
perform backup of clients running Solaris Operating System.
• The servers, storage and tape library were configured to run in production environment to
host Oracle RAC database.
56. Large Application design company
Overview
The customer, a world leader in business intelligence (BI) software solutions.
More than 35,000 customers worldwide
Customer’s solutions, offers the BI industry’s most advanced and complete platform for
performance management, planning, reporting, query and analysis, and Enterprise Information
Management (EIM).
Challenge
Being a solutions company with a rapidly growing business, the company had witnessed a
critical need to better manage its growing technology infrastructure.
To ensure that its systems faced no troubles, the firm required full time maintenance and
monitoring of its critical networking systems.
To better control its end-user services, the company wanted its helpdesk operations to be
centrally handled from its headquarters in Bangalore.
Another need for the organization was to seek improved IT Facilities Management for Database
Administration, Server Management, Mail Management, and Back up and Storage that would
help optimal performance and utilization of resources
Projects executed - IMS
57. Large Application design company
Solution
The organisation signed an agreement with Frontier to provide Facilities Management Services.
The scope of the services includes management of desktops, servers and network and security
devices besides, links (leased lines and ISDN lines) connecting their global offices
The Frontier team of professionals monitors and manages all systems, databases and assets of
the company on 12hour support window
Projects executed - IMS
Benefits
With the organisations challenging needs managed by Frontier, the customer has now
considerably reduced its time to launch new services. The customer is able to focus better on
its core business and gain a distinct competitive edge
The system is much more reliable, while the continuous monitoring and maintenance has
reduced the downtime to near zero percent. There has also been a reduction in cost of running
and maintaining IT infrastructure assets
The new environment has improved customer service with faster processing of customer
queries, thus resulting in fewer complaints
58. World leading Telecom Solutions provider
Overview
The customer provides research and development services and provisions
telecommunication network solutions and services worldwide.
Offers products and solutions in the areas of universal mobile telecommunications
system/high-speed packet access solutions, global system for mobile communications,
code division multiple access 2000, WiMAX, and OSS/BSS fixed network terminals.
Challenge
As business in the network and security domain is getting increasingly competitive,
R&D firms are faced with a number of significant challenges including launch of new
products and technologies, better visible networks, and secure computing. To face
these troubles, the firm has taken aggressive action in new technology invention,
while maintaining the level of service its customers can expect.
The IT organization had long been viewed as being highly capable, having successfully
supported the company's business objectives.
Projects executed - IMS
59. World leading Telecom Solutions provider
Solution
Frontier had to provide for Infrastructure management services – to ensure that all the
incidents arising out of (Windows and Solaris) platforms were attended to with in the
prescribed SLA’s
We had to ensure that new roll outs and installations were completed with in the
stipulated time frames.
Benefits
Lower cost of service delivery
Adherence to SLA’s and Process.
Reduction of issues related to manpower and attrition as we managed the same.
We were able to provide him with year on year efficiency in Service delivery
Projects executed - IMS
60. Large Application design company
Overview
The customer is one of the major development centers for software development and
hardware design.
Provides leading-edge and innovative technology development in wireless and wireline
communications, automotive and multi market segments.
Challenge
Customer had limited capability in managing his IT infrastructure, thus wanted a capable
organization that could address his needs. They were also faced with the challenge of
managing IT manpower.
We were able to impress upon the customer our capability to understand and manage his IT
infrastructure.
Projects executed - IMS
61. Large Application design company
Solution
We put in place a team of engineers that were able to handle and manage his IT
infrastructure.
The Scope consisted of Managing Windows Servers, Networking, Unix Servers, Helpdesk
and Desktops.
Benefits
Apart from relieving the customer of managing the day to day incidents, we were able
to improve his time to address issues. Each of our engineers was tracked using Remedy
for call handling and closure.
Projects executed - IMS
62. Awards
IBM PCD Best System Integrator, India ~ 13 years in a row
IBM ESG Best System Integrator, Region South
IBM xSeries excellence Award, Region South
Sun Outstanding Performance Award
Cisco Outstanding Sales Achievement
Emerson President’s Award for Performance Excellence
IBM Best Service Partner Award
Best Networking Integrator, South India
Cisco / Lucent awards for Highest Sales
Best System Integrator ~ Gold Award, Dataquest
Redhat ~ Premium Certified Partner
Microsoft ~ Gold Certified Partner
These areas – shown here- are ALL critically important as areas of focus. Each one incrementally can improve your overall operations. But improvements in one area could cause strain in another. For example:
Demands for a better enterprise wide information infrastructure- providing integrated information to end users for example, could stress the issues of security and business resiliency.
Creating highly virtualized resources demands a stronger, more integrated service management approach.
Consolidation to optimize systems could drive up the density of systems, thereby putting more strain on the environment issues.
Converging business and IT infrastructures can be a daunting task, if not handled in an integrated way.
So in today’s world- it is critical to look at all of it together. How do things interrelate so that improvements in one area are matched with tools and techniques to support them in another?
Taking a view of each of these areas is important but more importantly is a plan to integrate them together, creating the backbone or “dna” needed to thrive in a smarter planet.
Each of these characteristics is important and necessary to the ideals of a dynamic infrastructure than can improve service, reduce cost, and manage risk while helping to delivery service with greater agility and speed.
Now lets take a closer look at how you can begin to build a more dynamic infrastructure.
Note to speaker: Each initiative button is hot linked and can take you to the 5-packs in the back for more information.
Detailed information is provided on each of these initiatives. Based on your audience, you can select a key thought from each initiative below. The overall text is provided to give you enough background to customize your discussion on this chart.
Initiatives to consider when creating a dynamic infrastructure:
In IBM’s view, there are seven interrelated initiatives to evaluate and consider on the journey to a dynamic infrastructure:
• Service Management: Siloed management capabilities inhibit the flow of information required to manage a dynamic infrastructure. Service management provides the visibility, control and automation that helps organizations manage across all business and IT assets to deliver higher value services.
• Asset Management: Achieving the highest “return on assets” is a balancing act. Asset managers must optimize four major drivers: achieve highest reliability and lowest cost, within a compliance framework and with limited resource. For example, electric power utilities are moving to “smart meters” – devices that are part of an intelligent two-way communication network between customers on the grid and the central office. These new meters send readings every 15 minutes, allowing customers to control energy usage and enabling the power company to make smart business decisions with respect to newer power plant construction and the reduction of environmental impacts.
• Virtualization: Consolidating resources through virtualization can increase utilization far beyond the inefficient 10-15% utilization often seen in data centers today. Advances in the technology, along with higher degrees of automation, offer more opportunities for consolidation than ever before. Getting to a highly virtualized and shared infrastructure provides a foundation for automated and rapid service delivery with the benefits of economies of scale.
• Energy Efficiency: Optimizing the energy efficiency of the business and IT infrastructure can demonstrate the value in “green.” To meet the needs of the business, a holistic approach is required that encompasses energy management, virtualization, IT and data center facility services, and server and storage products that are designed to be green.
• Business Resiliency: Maintaining continuous business operations while rapidly adapting and responding to risks and opportunities has elevated to the C-level suite the need to ensure a resilient and recoverable business environment. An infrastructure that has agility, is resilient to risks, allows the business to respond quickly to demands and meets compliance requirements, ensures not only that the business can continue operations, but helps the Business and IT infrastructure become more integrated and responsive to business needs.
• Security: Globalization has required organizations to take an end-to-end, business-driven, approach to security, compliance and risk management in alignment with an IT governance framework. The vast interconnectivity of resources brings access and collaboration, but also opens additional risks and exposures to loss and theft. An integrated security strategy within a dynamic infrastructure can empower organizations to monitor and quantify security risks to better understand threats and vulnerabilities in terms of business impact, to better respond to security events with security controls that optimize business results, and to better quantify and prioritize their security investments.
• Information Infrastructure: Today, information has become the lifeline for business sustainability, and firms of all size are searching for practical ways to manage and utilize their information. Without a cohesive information management strategy, organizations will find themselves facing higher IT operational costs and greater exposure to business risk.
A dynamic infrastructure helps address the specific challenges of ensuring information availability, securing information, addressing compliance regulations, and efficiently retaining information throughout its lifecycle.