The document discusses the evolution from traditional travel management to global mobility management. It highlights key factors driving changes in the travel industry over the past few decades, from multi-channel distribution to the challenges of managing travel in today's digital world. The document envisions an approach centered around simplifying access to services for users, standardizing processes, and maximizing opportunities through a centralized mobility management platform.

1. From Travel Management to
Global Mobility Management
The evolution of a management culture to adapt itself
to today’s globalization constraints
and opportunities
An aggregation of thoughts from very clever and
visionary People…
It’s only the beginning…
J-M Kadaner
©Key Corporate Solutions 2011

2. A special Thank You to
The following companies :
Amadeus, Advito, Airplus ,American Express, BCD Travel, Carlson Wagonlit,
Deloitte, and others for the brilliant Studies and White papers they publish
The following people :
Ron Dileo, Scott Gillespie,Torsten Kried, Susan Steinbrink
Albert Einstein and many others for
the visions and the idea’s they steer and initiate
Who said that the Travel Industry does not innovate…
We are there to connect people….

3. Evolution or Revolution 1
Combining technologies
In
A Cloud Computing World
Category Cloud
Airlines Consultants Cool Tools
Data Distribution Education Ground
Transport Hotels Innovation Meetings
and Groups Metrics and KPIs Most
Popular Posts Sustainable Travel
TIILTS Travel Industry Travel
Management Travel Policy Travel
Procurement Travel Suppliers
Travel Technology

4. Evolution or Revolution 2
Some key factors of changes
Affecting the Travel Industry
in the Nineties, starting to “Spin”
the models…to today’s
Multi channel distribution….
And consequences…

5. Evolution or Revolution 3
Challenges and wishes
Change drivers
B to C leading
Apps World

6. Modern Enterprise
Communications
Network
?
?
?
Permanent employee “real time access” to all company resources @ all time trough all means !
Implies permanent “real time access” of the Enterprise to its prime resource, the employee !

7. Change…in
Enterprise Demography and
rising energy costs
+ =>
Together with Key words such as:
Mobile office
Time to market
Efficiency
Value Assessment
Resource Management

8. Changing Habits
Business unusual…
Beam me up Scotty, or How
To Stay in touch with the
home base…only 20 years
ago it was science fiction
Now you know why
they have laid-out
8.5 B $ to buy Skype..

9. Some Comments
“We are excited to be rewarding the efforts of
Individuals who are leading the way for innovation
in this arena,” “We know we cannot continue buying
and managing travel as we have for the past
20 years, and these fresh approaches are helping
change the face of business travel.”
--ACTE Executive Director Ron DiLeo
Yes but, what about
Metrics and Management expectations ??

10. A vision from the top…
Expectations : Business as usual..
How do we mitigate desires between innovation and benefits ?

11. What are we talking about…
To …
Segments we should look @ :
Travel families (and related tools), Mice & SMM components, Mobile telephony,
internet on the go, Portable Audio & Visio, Apps World, Security & Safety,
Payment systems, Portable tools (PC,Tablets,Smartphones, Apps..),
Fleet management, Temporary offices & facilities…nomads & home based offices
And, and, and….

12. Commonalities ?
►Affects entire company resources top down and bottom up.
►Strong impact on “Cost of sales”.
►Growing spend as part of communications needs to do business fast and global.
►Requires empowered company policies and good citizenship behaviors.
►Complex commodities with huge amount of invoices and strong differences
in sourcing methods.
►Difficult Value added measurement and data sourcing and analysis (metrics).
►Strong services & demand management arbitration required.
►Rapid changes due to markets economics and tech impacts short and mid terms.
►Enterprise management organization “Supplier/segment” centric and
vertically organized (Travel Management, Purchasing, IT,IS, HR, Etc..) with
insufficient bridges across responsibilities.
►Experts and team work required. in a project modus..
►Very poor GL real cost allocation and measurement trough the multiplicity of
the acquisition methods and payment mechanism

13. Actual Concept
Complex and inefficient…..Commodity centric

14. An Approach..Could be
Building a services platform
concept
►Simplifying life of the services user
►Grouping commodity, markets and suppliers expertise's
►Managing and mitigation expectations both from Management and employees
►Services and value management centric
►Standardizing, selecting and implementing best of breed
“connect and communication” components as the needs arises
►Providing Front and back-office management solutions
►Working as a permanent internal consultant monitoring and matching company
needs and improving multi lateral processes
►Measuring added value and monitoring and reporting costs
►Defining “make or buy” rules in a sinful global vision
►Monitoring and supporting change as an asset to Company Business development
►Implement interoperability of the services
Migrating Travel Management & Procurement to
Mobility Management and Procurement

15. Becoming User centric
•Simplifying access to
the services and products
Ma
•Improving Controls and
e na
on
kb ce on s
ac gen sati res
St
g em
C ent
Sa anda SR Visi
Cost allocation & follow-up
t B li i g fe t on
or tel ard ro y & rdisa
pp r In and ds P
Su se st ar
U lity ow
Se tion
cu
rity
•Standardizing processes
i t
ob ity
M ibil
Fl
ex Tools & Governance
•Maximizing opportunities
Technologies
Management
&
Policies •Streamlining Resources
Product
& Services
•Improving Credibility and
Admin
&
is
S
ndUser
V
Sta C ion Registration Services
ard R & Support
Contract
Management
Back-Office
isa
tio
n
User Profiling
& Demand
•Optimizing added Value
Finance & Sourcing
Accounting
&
Contracting
Management
•Limiting Fraud
End to end
Procurement
Supplier Relationship
Management
ment
Manage
Project
Due d iligence s
tie
ponsibili
P&l Res ment
ous improve
Continu

16. Skills required a barrier ?
What could be some valid questions
We need highly skilled people
You do anyway if you want to out beat your competition
Multi-talented individuals are expensive….
Yes but they deliver more value, It’s a question of measurement
It’s a change in the way we look at running business !
A few companies are already paving the way, Apple, Google, Microsoft…and more in
the Emerging and Brick countries…
We need time to think this trough…
Do not think too much, other are acting
Where are the experts ?
Most likely already working for you, are you managing your talents portfolio well ?
Are good schools out there or education programs to help us ?
Plenty
How do we measure the return ?
With pragmatism, openness, learning by doing. rules change too
This is revolutionary…
No, evolutionary at a rapid pace….Darwin was right…
Is the Market Ready ?
Maybe not, one of your task is to educate..communicate and manage expectations

17. All in one vision

18. Some positive aspects behind
Mobility Management..
“Large companies or administrations cause a lot of traffic worldwide as their employees need to commute to and from work and travel
for business
What trips and Commuter trips have in common, that they take place in certain time intervals in the morning and evening, and travel
time limits productivity.
The main target group of MM in companies, travelers and commuters, are relatively easy to approach: they have the same
behaviors, destination (their employer) or Business partners, they have similar schedules to start and finish working and they can be
informed and motivated by using communication channels in their workplace.
These are characteristics, that increase the chance of success of Mobility Management in companies.
For the companies, there are several positive consequences of a change in the mobility behavior of their employees:
Cost reduction: MM can save money for businesses, e.g. by reducing costs for construction and maintenance of parking premises
or by reducing the budget for travel and travel indemnities
Better accessibility: MM can achieve better accessibility to the company for employees, freight and visitors
Health and safety: MM can improve the health and the fitness of the employees
Image: MM can help companies to communicate their commitments to society and to show their ethical business practices.
In a larger perspective, the effect of a change in business and commuter trips towards a more sustainable mobility is considerably
large, because both contribute significantly to congestion, CO2 and waste of productive time.
This is the reason, why companies and administrations as employers should be among the most important clients of MM concepts..”
So ? What are you waiting for ?

19. Its only a vision ?
But you can make it happen !
You don’t know how ?
Give us a call, we will certainly help…
www.keycorporatesolutions.com