What are the ingredients behind frog approach to product/service development? We spent a morning chatting with the start-ups at Talent Garden in Milan in a session on how these could be applied to the lean startup world.
The first prototype of our approaches to move beyond design thinking at DNA. Touching on a number of new tools and techniques as well as theoretical positions from a number of sources. Very much the bleeding edge of our current position.
Design Kit: Facilitator's guide to introducing Human-centered DesignGitte Zenna Hjort
Contact info:
Gitte Hjort: gittezenna[at]gmail.com
Matt Johnston: mattpauljohnston[at]gmail.com
Prepared and facilitated a one-day workshop to introduce new learners to Human-Centered Design. Using IDEO’s Design Kit, the workshop provided a hands-on opportunity for us to guide a group of multidisciplinary participants through a creative approach to problem-solving.
Having run numerous workshops using Human-Centered Design principles, we understand the value that it brings to companies seeking to develop innovative solutions. This facilitator’s workshop allowed us to sharpen our abilities and share the fundamentals of Human-Centered Design to a new audience.
A summary of the basic principles of design thinking, human centered innovation and its application to strategy. Created by Natalie Nixon of Figure 8 Thinking.
Design Thinking explained with project experiences.
- What is Design Thinking
- What are the steps
- What is SAP Apphaus
- The Next View Design Experience Center Amsterdam
The first prototype of our approaches to move beyond design thinking at DNA. Touching on a number of new tools and techniques as well as theoretical positions from a number of sources. Very much the bleeding edge of our current position.
Design Kit: Facilitator's guide to introducing Human-centered DesignGitte Zenna Hjort
Contact info:
Gitte Hjort: gittezenna[at]gmail.com
Matt Johnston: mattpauljohnston[at]gmail.com
Prepared and facilitated a one-day workshop to introduce new learners to Human-Centered Design. Using IDEO’s Design Kit, the workshop provided a hands-on opportunity for us to guide a group of multidisciplinary participants through a creative approach to problem-solving.
Having run numerous workshops using Human-Centered Design principles, we understand the value that it brings to companies seeking to develop innovative solutions. This facilitator’s workshop allowed us to sharpen our abilities and share the fundamentals of Human-Centered Design to a new audience.
A summary of the basic principles of design thinking, human centered innovation and its application to strategy. Created by Natalie Nixon of Figure 8 Thinking.
Design Thinking explained with project experiences.
- What is Design Thinking
- What are the steps
- What is SAP Apphaus
- The Next View Design Experience Center Amsterdam
Explore this presentation to comprehend the essential design theories, popular concepts, methodologies, and ideologies of UX Design. To explore more about UX, you can visit our UX/UI Design courses page - https://www.admecindia.co.in/ui-and-ux-courses
December 2017 presentation covering: What is design thinking? What does it look like in practice? What are some case stories of design thinking being used in the real world? How can we use design thinking in our organization? Where can I learn more?
An introduction to human-centered design including characteristics of HCD, industry terminology, and methodology. Includes case study, criticisms, and an evaluation of human-centered design. Created for non-UX professionals for an in-office workshop.
From insight to idea, to implementation.
Design Thinking helps us create value-driven innovation.
Lean UX secures success through testing and iterations.
These key ingredients make up a winning combination.
Lillian Ayla Ersoy, BEKK
Core Elements of Product Management
- Don’t compromise on outcomes
- The imperative to recognize uncertainty
- The value of Customer Fail-Gaps (CFG’s)
Find more at: https://www.blockchain-product-management.com/
Do you ever wish there was a formula you could use to improve your audiovisual design for the people who use it? Well, there is!
In this talk I’ll introduce you to Human-centered Design, a framework for identifying and designing solutions for the people who use your products. You’ll learn how this approach can be leveraged to create solutions that resonate with your users, drive engagement and adoption, and ultimately deliver more meaningful experiences.
Human-centered Design is a design process that puts the user experience at the center of your design decisions. This framework includes tools to help you understand your users’ needs, generate ideas on how to solve them, test out prototypes of your solution with the people you’re designing for, and eventually get your innovative product out into the world.
Laura Mocanu of Elite Vision Coaching has an impressive background as a Marketing Professional in her native Romania. This combined with her own career change and a passion for continuing education sets the tone for her work. A business mentor for the Prince’s Trust and Well Being Officer for NIAMH, her own trajectory is an excellent model for what it takes a client to maximize their potential and illustrative of the "Design Thinking" she teaches.
An audio of this presentation can be found at: https://www.dropbox.com/s/v6x32tx449nofqi/14%20Laura%20Mocanu.mp3?dl=0
www.evisioncoaching.co.uk
@EVisionCoaching
Explore this presentation to comprehend the essential design theories, popular concepts, methodologies, and ideologies of UX Design. To explore more about UX, you can visit our UX/UI Design courses page - https://www.admecindia.co.in/ui-and-ux-courses
December 2017 presentation covering: What is design thinking? What does it look like in practice? What are some case stories of design thinking being used in the real world? How can we use design thinking in our organization? Where can I learn more?
An introduction to human-centered design including characteristics of HCD, industry terminology, and methodology. Includes case study, criticisms, and an evaluation of human-centered design. Created for non-UX professionals for an in-office workshop.
From insight to idea, to implementation.
Design Thinking helps us create value-driven innovation.
Lean UX secures success through testing and iterations.
These key ingredients make up a winning combination.
Lillian Ayla Ersoy, BEKK
Core Elements of Product Management
- Don’t compromise on outcomes
- The imperative to recognize uncertainty
- The value of Customer Fail-Gaps (CFG’s)
Find more at: https://www.blockchain-product-management.com/
Do you ever wish there was a formula you could use to improve your audiovisual design for the people who use it? Well, there is!
In this talk I’ll introduce you to Human-centered Design, a framework for identifying and designing solutions for the people who use your products. You’ll learn how this approach can be leveraged to create solutions that resonate with your users, drive engagement and adoption, and ultimately deliver more meaningful experiences.
Human-centered Design is a design process that puts the user experience at the center of your design decisions. This framework includes tools to help you understand your users’ needs, generate ideas on how to solve them, test out prototypes of your solution with the people you’re designing for, and eventually get your innovative product out into the world.
Laura Mocanu of Elite Vision Coaching has an impressive background as a Marketing Professional in her native Romania. This combined with her own career change and a passion for continuing education sets the tone for her work. A business mentor for the Prince’s Trust and Well Being Officer for NIAMH, her own trajectory is an excellent model for what it takes a client to maximize their potential and illustrative of the "Design Thinking" she teaches.
An audio of this presentation can be found at: https://www.dropbox.com/s/v6x32tx449nofqi/14%20Laura%20Mocanu.mp3?dl=0
www.evisioncoaching.co.uk
@EVisionCoaching
Smartphone, e-readers and tablets have dramatically changed the way we access content and digital services today. Designing the user experience means re-thinking the traditional paradigms in use for the web and considering a broader picture where the experience is pervasive, multi-channel and cross-device.
What is fundamental, is optimizing the user experience by designing the interaction through different contexts, functionality and mobile platforms, simply translating the desktop interface is not enough.
Rethinking the business logic of a service centered around the user, is the first step to designing a complex multi-channel experience.
Combining design methodology with agile development is the next step in bringing a successful product or service to market.
Visual Frameworks to Drive Innovation ProcessesRoberta Tassi
Designing complex services involving a large number of actors and many different channels (like healthcare services) can benefit from the use of visual frameworks to help drive and accelerate design processes.
The Backpack Plus project (frog + UNICEF) is a tangible example of how a visual framework can help designing a comprehensive systemic solution, and evolve across the different stages of the design process.
Information Design Matters, London 2014
Healthcare Innovation Now: 3 themes and 10 insights.frog
frog’s Executive Creative Director Fabio Sergio builds a strong case at Mobile Health Industry Summit 2011 in Brussels about why healthcare solutions should be ecosystem-based and designed around people, not "just" patients.
Ten observations, provocations, and questions on design and innovation - a presentation by Tim Leberecht of frog design, from Re:Publica in Berlin from April 15, 2010.
Digital Transformation In The Hotel IndustryScopernia
Presentation for the GM's of Benelux Accor hotels in Amsterdam. How recognise the patterns of disruption and develop your own plan to understand and deal with transformation.
The 50-plus population in the United States consists of close to 100 million consumers. Between now and 2030, this demographic will expand by over 34%. Additionally, by 2030 roughly 1 in 5 Americans will be 65 years of age and older, for a total of 72 million seniors.
In general, we are living longer and with more health complications. Even so, most of us want nothing more than to remain in the company of our friends and loved ones, stay in places that are most familiar and comfortable to us, and maintain our mental and physical autonomy.
This presentation explores the transformative impact that great design and emerging technologies will have on creating sustainable, supportive, and connected communities for the aging population and those who care for them.
In this deck I explore how design can improve products and industrial processes showing how starting from a radical change in the approach to business, any company could improve not only their own products, but can literally create new needs in their customers and, at the end, new markets and new business potential.
SpigitEngage - The latest release of our Enterprise Innovation PlatformMilind Pansare
On October 23, 2013, Charles and I presented the newest release of SpigitEngage (Fall 2013) on a Spigit Cafe webinar. This webinar introduced Enterprise Innovation Management solutions, then did a deep dive into Spigit with a Demo ( the demo was a major portion of the webinar, no slides for that though). There are also a few slides here that talk about Mindjet and our product portfolio post-merger with Spigit.
Emerging Product Owner Patterns in Large OrganizationsTechWell
Many organizations are actively searching for the perfect product owner—a unicorn who knows all about the product, anticipates the market, innovates, and improves the product’s quality and architecture, all while making and meeting commitments to the organization. That's a difficult if not impossible role to fill. So, how can we achieve these goals? Various enterprise patterns of scaling the product owner are emerging including the technical product owner, the proxy, the product owner team, the program team, the market manager, and the innovator. Tim Wise describes where each is applicable in large enterprises. Learn how to apply these approaches to both a service organization and a product development organization. Get a glimpse into the evolution that will influence product owner roles in large organizations as companies scale agile in the enterprise. Leave with knowledge of patterns that are emerging in large enterprises around the product owner.
This presentation outlines our research and concept of introducing 'change management services' within a design consultancies service offerings.
We chose Hot Studio as the consultancy because of their unique position within the marketplace, a studio who offers strategy and digital design services as well as a small bridge into the physical design realm. This is a class project and is in no way professionally affiliated with Hot Studio.
In this document you will find details about the KTN Design Mentors programme. The objective of the KTN Design Mentors programme is to offer expert coaching and advice to those leading innovative R&D projects and ensure the projects are completed to a high-standard, within time and within budget. The mentors have been selected based on their in-depth knowledge of design methods and vast experience in bringing products and services to market.
Find out more: https://ktn-uk.co.uk/news/did-you-know-ktn-can-help-make-introductions-to-design-companies
Kick off your FXD experience by joining a diverse, brilliant group of thinkers and leaders from across the financial services ecosystem for an intimate and inspiring pre-conference leadership forum. Participants will share and discuss varying perspectives and opinions on current trends and issues designing for financial wellbeing and improving customer experience. By coming together in structured dialog, we can create opportunities to learn from each other and help us lead our organizations to deliver better experiences. The forum is included in your conference registration.
Product Desing and Development is a very dynamic field which merges all sciences into one. By review this presentation you will educate yourself not only on this amazing subject but also how a reliable product development team looks like.
Retail needs to be an authentic expression of the brand.
Retail Brand Management should include - Culture change program, Brand Positioning, Brand Idea, Brand Strategy, brand centred retail design, Brand Messaging, Sponsorship Strategy and Framework, Comprehensive Brand Standards, Customer journey analysis, and Social Media.
What is Persona development and how to create effective user persona?Advaiya Solutions, Inc.
Personas provide a noticeable advantage by creating a face to represent an entire group. Whether you need to better align your sales and marketing, build a new website, create a compelling content strategy, Advaiya persona development consultants can help you build effective personas to accelerate customer experience management.
Digital transformation masterclass june 2016Scopernia
How do you deal with digital transformation in your organization? These are the hand-outs of the masterclass that Jo Caudron is giving. Jo is co-author of the best-selling book on the topic http://www.digitaltransformationbook.com.
Overview of RXP Services. RXP has made it the company mission to attract a diverse staff with market leading capabilities to help you realise your company's potential. Our focus means we have a burning desire to understand our customers and knowing their thoughts on developing their new and digital business platforms.
Our growth and success is testament to our innovative thinking and proven methodologies, which draws clients and consultants to a brand they want to be associated with. Coupled with locations across Melbourne, Sydney, Canberra, Hobart and Hong Kong; we are placed apart from competitors with the reach and expertise to implement projects across the region.
Technology has become more and more inseparable from more and more daily activities. Successful organisations will evolve in how they communicate, learn and interact to build better customer intimacy. We consistently take steps forward to keep ahead, so others have to keep up.
We're living in a present where a large amount of physical products are being transformed into software-based services. It's not just miniaturization. It's a paradigm shift: from atoms to bits.
This trend is accelerating at a tremendous speed, and the dematerialization of physical technologies, ubiquitous connectivity and seamlessly distributed sensor networks are driving humanity into a future where we will be immersed into a sensing environment.
What are the opportunities? Which technologies are already available and which are on the edge of disruption?
The future of healthcare: when mobile disappearsMatteo Penzo
In today’s digital world, mobile devices are the powerful bridges between a connected ecosystem of healthcare professionals, caregivers and patients. New developments in big data, wearable sensors and the application of social layers are shifting an industry that used to focus on curing diseases to one that emphasizes health and wellness. But the mass adoption of connected healthcare will only happen when solutions are designed to be intuitive and technologies are forgotten. The future of healthcare will happen when mobile disappears into the background, placing the patient in the center and in control of their lives.
The future of healthcare: a seamless integration of technology into the patie...Matteo Penzo
The healthcare world is evolving: the traditional provider-patient relationship is shifting towards a more complex system in which caregivers and patients are active part of the health path.
The shifting of healthcare business models and ubiquitous connectivity are changing the way technology is perceived in most healthcare systems: we are moving from a world where technology is visible and perceived as a must have, to a world where technology will be ubiquitous and transparent to the patients.
CHALLENGES FOR DEVELOPERS IN A MULTI-DIMENSIONAL/MULTI-SENSUAL DEVICES SCENARIOMatteo Penzo
The rise of the smartphones completely changed the way we interact with technology and is shaping the very way we conduct our lives. But devices are still limited by the technologies available: what is going to be the market scenario wheninteraction surfaces will become_ubiquitous_multi-dimensional and multi-sensual? What are going to be the challenges for developers? What new possibilities created by human body control over the content are going to lead to?
How to run your business through Second LifeMatteo Penzo
A Slideshare adapted version of my speech at "achieving real business growth through Second Life" conference in London.
In these slides I depict how the Gabetti Group took its real world business (real estate) and moved it successfully to Second Life.
Gabetti on Second Life: strategy, results and backstageMatteo Penzo
A broad view of the presence of Gabetti Property Solutions, one of the biggest italian real estate companies, in Second Life. Slides by Rita Tornari and Matteo Penzo.
Mobup is a mobile uploader to Flickr cabale of automatic geotagging of the photos. This presentation has been given at the DUEpuntoZERO (2.0) conference in Turin in October 2006.
Book Formatting: Quality Control Checks for DesignersConfidence Ago
This presentation was made to help designers who work in publishing houses or format books for printing ensure quality.
Quality control is vital to every industry. This is why every department in a company need create a method they use in ensuring quality. This, perhaps, will not only improve the quality of products and bring errors to the barest minimum, but take it to a near perfect finish.
It is beyond a moot point that a good book will somewhat be judged by its cover, but the content of the book remains king. No matter how beautiful the cover, if the quality of writing or presentation is off, that will be a reason for readers not to come back to the book or recommend it.
So, this presentation points designers to some important things that may be missed by an editor that they could eventually discover and call the attention of the editor.
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
Hello everyone! I am thrilled to present my latest portfolio on LinkedIn, marking the culmination of my architectural journey thus far. Over the span of five years, I've been fortunate to acquire a wealth of knowledge under the guidance of esteemed professors and industry mentors. From rigorous academic pursuits to practical engagements, each experience has contributed to my growth and refinement as an architecture student. This portfolio not only showcases my projects but also underscores my attention to detail and to innovative architecture as a profession.
Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...Mansi Shah
This study examines cattle rearing in urban and rural settings, focusing on milk production and consumption. By exploring a case in Ahmedabad, it highlights the challenges and processes in dairy farming across different environments, emphasising the need for sustainable practices and the essential role of milk in daily consumption.
3. WE ARE
A GLOBAL PRODUCT
STRATEGY AND
DESIGN FIRM
We bring together a unique combination of
creativity, collaboration and business
planning to deliver breakthrough products and
services to the market.
We are more than 600 strategists, researchers,
designers, and technologists who consult and
partner with clients across industries and
geographies.
We help organizations increase their value
and expand their offerings through a humancentered design process.
3
5. OUR PROCESS
Discover
Analysis Becomes Insights
Design
Insights Become Ideas
Deliver
Ideas Become Products
Deploy
Products Go To Market
•Design
research
•Market
and
business
research
•Technology
assessment
•Opportunity
mapping
•User
Experience
architecture
•Sketching
and
modeling
•Ecosystem
integra=on
•Visual
design
•Prototyping
and
usability
•Detailed
design
&
documenta=on
•SoCware
architecture
&
engineering
•Tes=ng
&
Quality
Assurance
Cer=fica=on
•Systems
integra=on
•Packaging
and
marke=ng
support
•Post-‐launch
revisions
and
enhancements
•Out-‐of-‐the-‐box-‐experience
5
9. KNOW YOUR USER
Analytics will tell you what people
do with your product. But they will
never tell you why they do it.
Participatory Design
Contextual Enquiry
frogImmersive
User walkthroughs
9
11. THINK WITH PROTOTYPES
Rapidly
The value of a prototype lies in what
you learn from it.
Verify the design intentions
Test, measure, improve
Generate new ideas
See your users in action
The best communication tool
11
13. SEE THE BIG PICTURE
Just because you’re a lean start-up,
doesn’t mean you don’t need a
strategy.
Business Model Canvas
Technology Strategy
Software Architecture
Experience Strategy
Growth Strategy
13
16. BE INTERDISCIPLINARY
A team of open-minded
specialists sparks innovation and
achieves excellence.
Design + Tech + Business
Chicken & Egg vs. Chickens & Pigs
Agile/Lean UX
Cross-pollination
Always tailor to the team!
16