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not strategic been exploited waste of Time work informally free work negative feedback yes man Common Customer Problems and How to Resolve Them Common Customer Problems and How to Resolve Them Common Customer Problems and How to Resolve Them
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Freelancing
- 1. 1 Common Customer Problems and How to Resolve Them OUARED Abdelkader a_ouared@esi.dz
- 2. 2 not strategic being exploited waste of Time work informally free work negative feedback yes man
- 3. 3 We need .. ● Time saving ● Safety● Profile visibility ● Client satisfaction
- 4. 4 HAILto build loyalty or create a good relationship with a client
- 5. 5 Honesty & Authenticity be yourself Integrity good behavior Legal be formal Highlight need to highlight the product
- 6. 6 Honesty & Authenticity be yourself ○ Freelancer profile - Show your Qualification Add examples, link showing the videos etc. - Adjustment regularly - Explain the advantages of your product frankly - Avoid Bad Product - Product Price + Ranking: more reviews and positive ratings + Welcome Feedbacks From Clients :)
- 7. 7 Integrity good behavior ● Responsability - Respect the deadline ● Smile in his face ● Language - Professional language - Take care of your text (e.g. Cover Letter) - English ● Unique - I can do it -> No one master this technology The customer respects you
- 8. 8 Legal be formal It is not necessary to register with the Trade and Registre !! Do not operate without an agreement You are a customer, not a friend :)
- 9. 9 Highlight you need to highlight the product ● value the creative work ● You take your right, it's not a request ● You can use negotiation: ½ price with review or feedback ● Valuing the costs of mental effort ● Working by the hour or fixed price system
- 10. 10 HAILto build loyalty or create a good relationship with a client