Franck Bachelin is a customer-centric IT services manager with over 20 years of experience in project management, business analysis, product management, and digital consulting. He has extensive expertise in developing digital products and solutions, managing teams and projects, and helping clients transform their businesses through technology. Bachelin has worked with many major companies across industries like Herbalife, Bobcat, Electrabel, Belgacom, and UCB on initiatives such as website redesigns, portal implementations, and product development.
Brian Kelsey, Founder of Civic Analytics, addressed ways that strategic plans can be aligned to maximize resources and to present a unified, cohesive, and inclusive plan (as well as develop and deliver an inclusive planning process). This presentation occurred at Create, Challenge, Change: Economic Development Conference for the Denver Region in August 2016.
Recruiters/Talent Management Relevant CV for Benjamin Joseph in Campaign Branding.
This document highlight all relevant career experience with links through to online achievements for all relevant roles. For more information visit www.hey.digital.
If you have any issues regarding this document please contact: ben@hey.digital
How to Build Products in B2B by Oracle Director of ProductProduct School
Main takeaways:
- What does it mean to be a Product Manager for products sold in enterprise B2B setting?
- How do you build roadmap prioritization models when data is limited or skewed with fewer customers or based on conversations? Highlight the critical balance needed between judgement and data driven aspects
- Why being a Product Manager in a non consumer facing product setting can be a blessing and curse at the same time?
- Why you should care about this, because chances of landing a Product Manager job in company doing B2B instead of B2C, is probably a lot higher, given their share of wallet and sheer number
- The key skills needed to succeed in enterprise setting
Agencies Relevant CV for Benjamin Joseph in Campaign Branding.
This document highlight all relevant Agency/Consultancy career experience with links through to online achievements for all relevant roles. For more information visit www.hey.digital.
If you have any issues regarding this document please contact: ben@hey.digital
Brian Kelsey, Founder of Civic Analytics, addressed ways that strategic plans can be aligned to maximize resources and to present a unified, cohesive, and inclusive plan (as well as develop and deliver an inclusive planning process). This presentation occurred at Create, Challenge, Change: Economic Development Conference for the Denver Region in August 2016.
Recruiters/Talent Management Relevant CV for Benjamin Joseph in Campaign Branding.
This document highlight all relevant career experience with links through to online achievements for all relevant roles. For more information visit www.hey.digital.
If you have any issues regarding this document please contact: ben@hey.digital
How to Build Products in B2B by Oracle Director of ProductProduct School
Main takeaways:
- What does it mean to be a Product Manager for products sold in enterprise B2B setting?
- How do you build roadmap prioritization models when data is limited or skewed with fewer customers or based on conversations? Highlight the critical balance needed between judgement and data driven aspects
- Why being a Product Manager in a non consumer facing product setting can be a blessing and curse at the same time?
- Why you should care about this, because chances of landing a Product Manager job in company doing B2B instead of B2C, is probably a lot higher, given their share of wallet and sheer number
- The key skills needed to succeed in enterprise setting
Agencies Relevant CV for Benjamin Joseph in Campaign Branding.
This document highlight all relevant Agency/Consultancy career experience with links through to online achievements for all relevant roles. For more information visit www.hey.digital.
If you have any issues regarding this document please contact: ben@hey.digital
Building a Data Driven Culture by Microsoft Sr ManagerProduct School
Product Management Event at #ProductCon Seattle on Building a Data Driven Culture by Ria Sankar, Senior Manager, Analytics for Ethics & Compliance at Microsoft.
A Day in the Life of a Product Manager by Oracle Director of PMProduct School
Main takeaways:
- Thinking of changing role to PM? Learn about the common guiding principles of the role.
- Joining soon as a PM, what to do in the first few months?
- Day in life of a Product Manager - typical activities and stakeholders.
Data Solutions for Products by Leadspace Director of AnalyticsProduct School
Do you work at a company that develops complex products? Ever had the need to simplify analytical product for mass consumption?
Noam Horenczyk leads the analytics and data science solutions at Leadspace, creating and communicating complex data oriented features to sales and marketing professionals. He talked about the best practices for designing complex products with simplicity in mind and how to understand what customers really want and need to know.
How to Deliver Successful Products by Intel Product ManagerProduct School
Product Managers are responsible for all aspects of product delivery from initiation to end-of-life. Although the exact role is different by industry, company, organizational structure, and seniority, the general expectation is that the Product Manager is the one accountable for all product related topics. This can include: strategy, roadmap, ideation, requirements, go-to-market plan, and P&L.
This presentation focused on how to maneuver the multi-functional teams and organizational challenges to deliver robust, successful products that delight the customers.
Benjamin Wardell | Brands Campaign CV | Contracting
Brands/Businesses/Companies/Corporations/Organisations Relevant CV for Benjamin Joseph in Campaign Branding.
This document highlight all relevant Brands/Businesses/Companies/Corporations/Organisations career experience with links through to online achievements for all relevant roles. For more information visit www.hey.digital.
If you have any issues regarding this document please contact: ben@hey.digital
Benjamin Wardell | Brands Campaign CV | Contracting
Brands/Businesses/Companies/Corporations/Organisations Relevant CV for Benjamin Joseph in Campaign Branding.
This document highlight all relevant Brands/Businesses/Companies/Corporations/Organisations career experience with links through to online achievements for all relevant roles. For more information visit www.hey.digital.
If you have any issues regarding this document please contact: ben@hey.digital
Marketing Project Manager of digital and traditional projects, business strategies, competitive analysis, budget development, and corporate graphic design. Coordinated with executive management and sales teams in strategic planning, KPI goals, budget management, and ROI tracking.
What is a Product Manager? by Datank.ai's Product ManagerProduct School
Main takeaways:
- What is a Product Manager?
- What are some Product Manager archetypes?
- What does a day in the life of a Product Manager look like?
- How do you become a Product Manager?
2017-04-13 Agile Product Management - BandungMichael Ong
Presented at Scrum User Group Bandung on 13th April 2017
https://www.meetup.com/Ekipa-Scrum-User-Group-Bandung/events/238693423/
http://agileindonesia.org/april-meetup-report-bandung-agile-product-management-open-space/
How to Set Product Priorities Presented by Michael Ong
Great products rarely happen by luck — they involve careful planning, consideration, and management. In this talk, you'll learn how to put together a product or project roadmap that inspires by studying and applying an objective and collaborative prioritization method that balances both value and effort, helping stakeholders focus on what's important and come to consensus.
Takeaways
Set product or project goals based on company strategic goals
Learn the art of shuttle diplomacy as a way to get buy-in on your priorities
Open Space Topics
- What is Agile ? (Isaac)
- How to do Agile Contracts Work? (for service delivery companies) (Aulia)
- Best practices to calculate business value of Products (Mulky)
- How to create a good roadmap
- Design sprints
- How to have a good retrospective (Thofhan)
How to Become a Successful Non-Tech PM by Spaceship PMProduct School
Main takeaways:
- The different types of Product Managers
- How to get into Product Management if you are not from a technical background
- How to be successful as a Product Manager if you are not from a technical background
The Product Management Journey by Adobe & PayPal PMsProduct School
Speakers from Adobe and PayPal, have spent a good number of years as Product Managers in their respective companies. Their stories give you an idea of how the role of a Product Manager evolves with time.
Building a Data Driven Culture by Microsoft Sr ManagerProduct School
Product Management Event at #ProductCon Seattle on Building a Data Driven Culture by Ria Sankar, Senior Manager, Analytics for Ethics & Compliance at Microsoft.
A Day in the Life of a Product Manager by Oracle Director of PMProduct School
Main takeaways:
- Thinking of changing role to PM? Learn about the common guiding principles of the role.
- Joining soon as a PM, what to do in the first few months?
- Day in life of a Product Manager - typical activities and stakeholders.
Data Solutions for Products by Leadspace Director of AnalyticsProduct School
Do you work at a company that develops complex products? Ever had the need to simplify analytical product for mass consumption?
Noam Horenczyk leads the analytics and data science solutions at Leadspace, creating and communicating complex data oriented features to sales and marketing professionals. He talked about the best practices for designing complex products with simplicity in mind and how to understand what customers really want and need to know.
How to Deliver Successful Products by Intel Product ManagerProduct School
Product Managers are responsible for all aspects of product delivery from initiation to end-of-life. Although the exact role is different by industry, company, organizational structure, and seniority, the general expectation is that the Product Manager is the one accountable for all product related topics. This can include: strategy, roadmap, ideation, requirements, go-to-market plan, and P&L.
This presentation focused on how to maneuver the multi-functional teams and organizational challenges to deliver robust, successful products that delight the customers.
Benjamin Wardell | Brands Campaign CV | Contracting
Brands/Businesses/Companies/Corporations/Organisations Relevant CV for Benjamin Joseph in Campaign Branding.
This document highlight all relevant Brands/Businesses/Companies/Corporations/Organisations career experience with links through to online achievements for all relevant roles. For more information visit www.hey.digital.
If you have any issues regarding this document please contact: ben@hey.digital
Benjamin Wardell | Brands Campaign CV | Contracting
Brands/Businesses/Companies/Corporations/Organisations Relevant CV for Benjamin Joseph in Campaign Branding.
This document highlight all relevant Brands/Businesses/Companies/Corporations/Organisations career experience with links through to online achievements for all relevant roles. For more information visit www.hey.digital.
If you have any issues regarding this document please contact: ben@hey.digital
Marketing Project Manager of digital and traditional projects, business strategies, competitive analysis, budget development, and corporate graphic design. Coordinated with executive management and sales teams in strategic planning, KPI goals, budget management, and ROI tracking.
What is a Product Manager? by Datank.ai's Product ManagerProduct School
Main takeaways:
- What is a Product Manager?
- What are some Product Manager archetypes?
- What does a day in the life of a Product Manager look like?
- How do you become a Product Manager?
2017-04-13 Agile Product Management - BandungMichael Ong
Presented at Scrum User Group Bandung on 13th April 2017
https://www.meetup.com/Ekipa-Scrum-User-Group-Bandung/events/238693423/
http://agileindonesia.org/april-meetup-report-bandung-agile-product-management-open-space/
How to Set Product Priorities Presented by Michael Ong
Great products rarely happen by luck — they involve careful planning, consideration, and management. In this talk, you'll learn how to put together a product or project roadmap that inspires by studying and applying an objective and collaborative prioritization method that balances both value and effort, helping stakeholders focus on what's important and come to consensus.
Takeaways
Set product or project goals based on company strategic goals
Learn the art of shuttle diplomacy as a way to get buy-in on your priorities
Open Space Topics
- What is Agile ? (Isaac)
- How to do Agile Contracts Work? (for service delivery companies) (Aulia)
- Best practices to calculate business value of Products (Mulky)
- How to create a good roadmap
- Design sprints
- How to have a good retrospective (Thofhan)
How to Become a Successful Non-Tech PM by Spaceship PMProduct School
Main takeaways:
- The different types of Product Managers
- How to get into Product Management if you are not from a technical background
- How to be successful as a Product Manager if you are not from a technical background
The Product Management Journey by Adobe & PayPal PMsProduct School
Speakers from Adobe and PayPal, have spent a good number of years as Product Managers in their respective companies. Their stories give you an idea of how the role of a Product Manager evolves with time.
Main takeaways:
- Learn what it takes to take an AI/ML product to market, and how to successfully land the value proposition of an emerging technology
- Learn how to build the right use-case scenarios for your product through customer empathy
- Learn what it's like in a "day in the life of" a Product Marketing Manager at Microsoft
Intro to Product Management by HubSpot Product ManagerProduct School
Takeaways:
- Meet the Product School Team and potential classmates
- Get an overview of the curriculum and course objectives
- Meet the Lead Instructor and hear about their background
- Have the chance to ask Product School Alumni questions about their experience
How to Manage a Mixed Portfolio of Products by Salesforce PMProduct School
Major Takeaways:
- Conduct meaningful buy vs. build assessments: total cost of ownership, using 3rd parties to prove an internal build investment, influence their road maps
- Think big and take on risk: bring internal engineers the challenge of building better than what's out there
- Look w/in the business: Salesforce on Salesforce and other internal partnerships
A marketing professional with 3+ years of combined experience in marketing automation and project management. Well-versed in digital integration across a variety of products and marketing communications platforms. Experienced in marketing automation and CRM platform administration, social media marketing, demand generation, and complex data integrations. Currently seeking a Marketing Automation role which will effectively utilize all acquired skills, abilities, and areas of expertise as follows:
- Project Management
- Lead Routing
- Drip Nurturing
- Closed-Loop Reporting
- Email Marketing
- Demand Generation
- B2B & B2C Marketing
- SMS Marketing
- SEO, SEM & Analytics
Hey :)
I'm, Ben this is the latest version of my curriculum vitae. Im a passionate forward thinking integrated marketer who is available for hire. Immediate and flexible work opportunities.
If you want to get in touch just Say Hey :)
www.hey.digital/say-hey
How to explain WHAT is product management, and what it is not...
Ruti Melamed-Shneorson, VP product at PMsphere
Product Manager, Product Owner roles
Voice of the customer
Prioritization
Roadmap
Product teams, VP product
Maryann is a Senior Portfolio Marketing Manager overseeing product marketing, content development, and brand strategy.
The purpose of this deck is to show her creative process, approach to marketing initiatives, and examples of work. This should be used as an extension of her resume. Enjoy!
Quick survey of sales performance discovers drivers of revenue capture and benchmarks against best practices. Enables the creation of a roadmap to world class sales excellence.
What is Product vs. Platform Product Management by Oracle PMProduct School
With real life examples and plenty of battle scars, Joy Dorairaj, Principal Product Manager, explains the different approaches to managing platforms vs. products.
Main takeaways:
-What is the difference in being a product vs. a platform Product Manager
-How to distinguish what each one needs as opposed to the other
-How to manage the two different types and be successful
Workflow technology: Managing roles and staff resources better to meet your s...Associations Network
Kim Ansell, Consultant Professional Associations of K2 Consulting 7 Roger Greenhalgh, Strategic ICT and Organisational Leadership Advocate of Jisc present on: Understanding what you want technology to do now and in the future for your association; Ensuring that your project is business driven; How to structure your team from board level to operations; Does size matter or influence what you need to do?
1. FRANCK BACHELIN
C u s t o m e r - C e n t r i c
I T S e r v i c e s M a n a g e r
w i t h a p a s s i o n f o r
U s e r - C e n t r i c
d i g i t a l p r o d u c t s
+1 323 348 8685
franck@bachelin.com
Los Angeles,CA, USA
franckbachelin
4. Expertise Years of
experience
Project Management (Agile, Waterfall) 10+
Business analysis 10+
Product Management 5+
Content management (WCM, ECM) 15+
Web development Mgt (from HTML+ASP 1996 to
JAVA+REST+SPRING+ANGULAR 2015)
20
Enterprise search 3
Knowledge management 5
Digital marketing support 9+
Intranet 8+
Mobile/responsive applications 6
Team leading 8
Web analytics & Lead generation 3+
Digital Asset Management 5
Digital functions (SSO, Personalization, Targeting, A/B
testing, Customer Self Service…)
9+
IT Background & Education
Technical/Engineering practical knowledge
Business/Marketing acumen
Design & UX sensitivity
CONSULTINGONSITE 13+YEARS
EXPERIENCEWITH AGENCY/CREATIVE 15+YEARS
CUSTOMER EXPERIENCE 18+YEARS
WHAT PEOPLE SAYABOUT ME:
Sharp business sense, diligence and analytic mind, great sense of
humor, adaptable, organized, reliable, problem solver, very strong
positive mindset, easily found his place in the team, fully dedicated,
able to present and convince people in the whole hierarchy, always
with a smile, structured approach, 'can do' mentality, a
mentor for many junior profiles…
See recommendations on my linkedin profile
8. TBSCG
(USA)
Professional
Services
Manager
2013-2015
TBSCG
(Belgium)
Consulting
Manager
2011-2013
ATRAN
(Belgium)
Principal
Consultant
From 15 to 800
employees
1998-2010
ORANGE
(France)
Project
Manager
intranet
1997
CANAL+
(France)
Business
analyst
intranet
Award of best
intranet in
France
1996
90% of my time on billed consulting (see portfolio)
+
Developed the onboarding and coaching
program, managed the shared services projects
(knowledge base, internet site, CRM), defined
the internal communication tools (magazine,
newsletter, intranet)
+
Created the Knowledge Management practice,
with a team of 5 consultants and 8 clients in 1
year and a 30% rate increase in 6 months
10. TBSCG
(USA)
Professional
Services
Manager
From 2 to
15 employees
2013-2015
TBSCG
(Belgium)
Consulting
Manager
2011-2013
ATRAN
(Belgium)
Principal
Consultant
1998-2010
ORANGE
(France)
Project
Manager
intranet
The project
inspired the
group intranet
strategy
1997
CANAL+
(France)
Business
analyst
intranet
Award of best
intranet in
France
1996
82% of my time on billed consulting (see portfolio)
+
Delivered 16 projects with high profitability, and ensured 70% of the revenues for the
first year of the new subsidiary by customer centricity and business capillarity.
+
Oversaw many diverse responsibilities in the startup entity such as program
management, resources optimization, methodology, CRM, account management,
business development (RFP, vendor management, marketing – print, conference –)
13. Herbalife - my success stories
C2C web & mobile application where
users can create, publish and share
narrative content
• Product design
• Project Management
2015
14. Bobcat.com
Full revamp of the corporate and e-
commerce website
• Test management
• Quality process
2015
15. Herbalife – Product labels unification
Or how to connect Product Lifecycle
Management with Product Media Assets
publishing processes?
980 product labels in 28 countries made
compliant with EU regulation on web & print
• Business analysis
• Process modelling
• Project Management
2014
16. MyHerbalife.com
Full revamp of the 1st website of the
company in terms of revenue
> 80% satisfaction increase with innovative solutions
(media gallery, success stories, corporate taxonomy)
• Business analysis
• Product owner
2013
17. Electrabel.be
Full transformation of the Customer Self
Services, revamp of corporate, b2c and b2b
websites, Single-sign-on implementation,
hosting and managed services
• Program/project manager
• Customer management transformation
• Business analysis
• Vendor Management
2012
18. Skynet.beVideo portal
Created the video portal of the largest
media website in Belgium (6 million
visitors per day)
• Product Management
• Vendor management
• Project management
2009
19. Belgacom/Proximus
Transformed a 2000 micro-sites
situation into one Enterprise Portal for
communication, HR, Knowledge
Management and shared services
• Program manager
• Product Owner
• Solution owner
2004-2007
20. UCBWorldwide
Created the first world-wide intranet
ecosystem (corporate-countries-
specialties)
• Program manager
• Product manager
• Subject Matter Expert
1998-2001