1. FR AN CI S AR IA S
1542 Islay Court Phone: 407.797.3154
Apopka, FL 32712 Email: arias.francis.f@gmail.com
Intelligence Analyst
Strong expertise in analyzing, identifying and resolving issues; accomplished in training and instructing others and
ability to build and maintain relationships. Experience in North Africa, the Middle East, Central Asia and the Pacific
Rim.
Areas of Expertise
Leadership
Computer Security
Network Support
Public Speaking
Data Analysis
IT Maintenance
Customer Service
Reporting
Training
Computer Forensics
Troubleshooting
Communication
C
Professional Experience
ORLANDO VA MEDICAL CENTER, ORLANDO, FL
2015-PRESENT
Medical Service Associate Cardiology Department Lake Nona Veterans Hospital
Assisting over 150,000 veterans in the Orlando area with making their medical appointments
QC medical records for accuracy as well as making sure all doctor appointments are correct
Transitioning medical teams and specialty clinics to the new Lake Nona Medical Center
Process voucher forms for the travel office
Worked the front desk for Blue Team Specialty checking in/out patients, answered phones, making
And canceling appointments
SAULSBURY INDUSTRIES, ALEXANDER, ND 2014 – 2014
PROCUREMENT AGENT
Provided inventory control by ordering parts for a 45kw power station.
Managed supply and demand, schedules, supplier quality and delivery.
COBURN INC., ALEXANDER, ND 2013 – 2014
MEAT DEPARTMENT ASSOCIATE
Ensured customer satisfaction by providing excellent customer service
Provided inventory control by maintaining and stocking product understanding product dating.
Prepared meals and cuts of beef following all guidelines and procedures to maintain a safe and sanitary work
environment.
NORTH DAKOTA PROPERTIES, ALEXANDER, ND 2013 – 2014
FRONT DESK ASSOCIATE
Utilized lodging software to check in/out guests.
Performed night audit.
Provided administrative duties including building the hotel guest book, writing memos.
VETERANS ADMINISTRATION MEDICAL CENTER, ORLANDO, FL 2012
ADMINISTRATIVE ASSISTANT/ INSTRUCTOR AND SCENARIO DESIGNER
Supported system redesign project manager via administrative duties.
Created, developed and taught Team-Aim-Map-Measure-Change-Sustain (TAMMCS), LEAN 101 classes.
Assisted in solutions to expedite veteran medical care by conducting numerous time and space utilization studies.
2. Francis Arias
Resume, Page 2
Created and taught Emergency Medical Services (EMS), Functional Movement Systems (FMS), Document Object
Model (DOM) courses.
Combined Vision-Analysis-Team-Aim-Map-Measure-Change-Sustain (VA-TAMMCS)/VISIO/LEAN briefs.
Assisted in organizing a contract estimated at over $850K with the University of Central Florida (UCF).
Created statistical graphs for logistics for fiscal year 2011.
FUTURE TECHNOLOGIES INC., FAIRFAX, VA 2010
CRIMINAL & INTELLIGENCE ANALYST
Supported the prosecution of accused by collecting criminal intelligence on detainees and utilizing information
from both sensitive sight exploitation and tactical interrogation reports.
Discovered additional criminal activity or identify information gaps by performing all-source research and
analysis and creating intelligence fusion products.
SCIENCE APPLICATIONS INTERNATIONAL CORPORATION (SAIC), CHARLOTTESVILLE, VA 2010
COUNTER-IMPROVISED EXPLOSIVE DEVICE TARGETING PROGRAM (CITP) ANALYST
Member of a government contracting team supporting the CITP.
Provided customer service and inventory control for multimedia departments.
Produced CITP related assessments and targeting support packages in collaboration with other analyst across the
intelligence spectrum through predictive analysis of Improvised Explosive Device (IED) operations.
Targeted high value targets by assisting in the planning, preparation, coordination and dissemination phases of
scheduled targeting and intelligence survey packages.
Created counter-IED related assessments and assessment packages utilized by counterparts in the field.
Conducted and provided quality control for all-source research and analysis on intelligence fusion products as
well as maintained and updated databases and identify information gaps.
TRINITY TECHNOLOGY GROUP, FAIRFAX, VA 2008 – 2009
SENIOR INTELLIGENCE ANALYST
Was the lead analyst for the EPIC (economic, political and infrastructure cell) and conducted daily analysis of
trends and operations
Created format utilized in the development of High Value Target (HVT) packages
Improved fusions cells job ability by assisting in the “on-the-job” training of novice analysts on matters pertaining
to intelligence analysis, production of intelligence products, proper writing techniques and briefing skills.
Ensured safety of counterparts in the field by tracking, analyzing, and processing daily threat intelligence for
United States Marine Corps (USMC) operations.
JOINT INTELLIGENCE TRAINING ACADEMY PACIFIC, SAN DIEGO, CA 2005 – 2008
JOINT INTELLIGENCE INSTRUCTOR UNITED STATES ARMY
Essential representative tasked with providing customer service for the multimedia department in conjunction
with facilitating inventory control for multimedia departments.
Instructor for one of six military related courses, supporting U.S. government organizations in an operational area
that covers over 50% of the world’s surface.
Lead instructor for the Pacific Analysis course teaching the basic fundamentals of analysis to over 500 military
and civilian personnel.
PRIOR POSITIONS INCLUDE GAINING HANDS ON EXPERIENCE AS ALL-SOURCE INTELLIGENCE ANALYST AND
INTELLIGENCE ANALYST IN THE UNITED STATES ARMY
Education & Training
Working on Bachelor of Science, Criminal Justice-Computer Security & Forensics, Strayer University, Maitland, FL
(Projected graduation 2016)
Certificate, Military Intelligence School, Fort Huachuca, AZ
3. Francis Arias
Resume, Page 3
Distinctions
Lead Analyst for Economic, Political and Infrastructure Cell (EPIC) ▪ Six Time Lead Instructor on Analysis and Anti-
Terrorism Force Protection (AT/FP)
Technical Expertise
Software: Microsoft Suite, Analyst Notebook, Falcon View, M3
Systems: C2PC, Quarry Tree, ARCIS, ASAS-Light
Databases/OS: WIN