The document outlines the establishment of an Analytics Center of Excellence (ACE) to enhance organizational capabilities in data optimization and predictive analytics. It discusses the importance of institutionalizing analytics within organizations to achieve business transformation, competitive advantage, and operationalize insights through a dedicated team and structured methodologies. Key components include project management, team composition, investment structure, and the need for executive sponsorship to drive large-scale change.

1. Analytics Center of ExcellenceJune 2011

2. AgendaKey notes from the last meetingACE Solution ApproachProposed Team CompositionTime LinesInvestment StructureAppendix

3. Institutions need to move towards intelligent approaches to make sense of dataOptimizationWhat’s the best that can happen?HighPredictive ModelingWhat will happen next?Business Impact and Competitive AdvantageForecastingWhat if these trends continue?Statistical AnalysisWhat is this happening?AlertsWhat needs attention?Query Drill DownWhere exactly is the problem?Ad hoc ReportsHow many, how often, where?Standard ReportsWhat happened?InformationIntelligenceDataLowAnalytics has been instrumental to Capital One, which has exceeded 20% growth in earnings per share every year since it became public. – HBR Jan 2006

4. To compete on analytics, organizations need to make it part of their DNAHow do I transform my business through Analytics?How do I set up a business intelligence or centralized analytics unit?How do I operationalize analytics in every instance? How can I use our analytics for day to day operations?How do I achieve greater innovation through use of analytics?How do I make information “come alive” in my business?Questions you may haveThe Institutionalizing Analytics (IA) JourneyInstitutionalizing AnalyticsOperationalizing AnalyticsSolving Problems,OptimizationPredictive Analytics & ModelsActionable Insights

5. Proposed Solution ApproachInception of a dedicated analytics center called the Analytics Center of Excellence (ACE) for Client Built on the foundations of:Dedicated Experienced Analytics TeamCore Analytics ProcessSupported by the pillars of:Proprietary Tools and TechniquesQuality Management ProcessesProject/People Management ExpertiseProject Review MechanismsValue Based Compensation StructureACE Value based fee structure Strong Cost Benefits Pay for PerformanceQuality Management ProcessesProductivity Management ProcessesDelivery Management ProcessesPeople Management ProcessesCore Analytics Processes CRISP DM Methodology, Project Management MethodologiesDedicated and Experienced Analytics TeamWell trained, talented and responsible people

6. Establishing ACEBusiness DiagnosticProject IdentificationForm TeamsImplementationMandate for ACEACE mandate

7. Executive sponsor

8. Guidance (steering) team

9. Business case

10. Agree on management strategy

11. Understanding organization needs

12. Conducting Business Intelligence assessments

13. Organizational readiness assessment

14. Identify projects based on Business diagnostic from IT, People and change management perspectives

15. BA standard practices, tools, and metrics

16. BA education and training

17. BA consulting services

18. ACE planning workshop

19. Execute projects

20. Review project and ACE function

21. Realign ACE scopeFractal’s Role ~Implementer Fractal’s Role ~Consultant Fractal’s Role ~Consultant Fractal’s Role ~Implementer Fractal’s Role ~Facilitator

22. Setting the mandate for ACEConduct a ACE Kick-off Workshop where Fractal facilitates the process of defining the vision of ACE for the ClientAgree upon the broad scope of activities for ACEForm the Steering Committee Present the business case for ACELarge-scale organizational change of this nature typically involves: RestructuringsCultural transformationNew technologiesNew partnershipsExecutive SponsorshipPolitical Management StrategyShort Term WinsVisioningSense of UrgencyCommunication for Buy-InGuiding Team

23. Starting off with Business DiagnosticsWhat is Business Diagnostics?Business diagnostics is an assessment suite to study, analyze and improve the various practices/ initiatives of the Client It aims to study the Client requirement in terms of: Business ObjectivesIT and InfrastructureData Availability and QualityManpower Management SupportHow can it help you?The Business Diagnostics provides the Client :An insight into its various functional areas, its strengths and key areas of improvementA benchmarking against the best in classA gap analysis to aid the Client in designing the roadmap to set up ACE

24. The Methodology comprises of 3 key modulesFractal OnsiteAssessment Fractal HealthCheck Engine Fractal Business Diagnostics ReportAnalysis ModuleAnalysis of the Client’s practices

25. Bench marking against the best in breed & identifying areas of improvement Consulting moduleFinal recommendations report presentation

26. Suggested approach and best practices to the ClientStudy ModuleOn-site study and assessment of current practices of the Client

27. Study of systems, resources, strategies and analysis done by the ClientSolution Construct: Critical Assessment AreasReadiness to accept changeSenior Management buy-inManagement Support Data Capture techniques Data Storage facilities Data Consolidation techniques Data feed to reporting cubesData WarehouseCurrent Structure and its alignment to support analyticsRoles and KPI’s, related to analyticsOrganization StructureMini-Projects required to bridge the gap for establishing ACEProject IdentificationExisting Segmentation frameworksApplicability of existing segmentationKey Business ObjectivesExisting tools for data managementExtent of usage of data in strategy and operationsAnalytics Usage and Capability

28. Project identification and prioritization as per Client requirement Conduct a ACE Kick-off Workshop session to finalize the charter and plans, and gain consensus on an implementation approachCrate an Analytics calendar based on the priorities within the organizationStart reviewing projects and function and realign scope if requiredSelf-service model appropriate user Create and promote standard processesAdoption of standard performance metricsImplementation ChallengesPool of trained specialists Offer flexible staff resourcesGuiding Team

29. Forming TeamsForm action teams to: Develop business analysis practice standardsProvide for education and trainingMentoring and consulting supportSecure the needed facilities, tools, and suppliesDevelop the ACE Business Plan/Operations Guide describing: Implementation strategyPhasesDeliverablesTrainingTechnologyConsulting services Infrastructure requirements

30. Proposed Team CompositionA team of Engagement Manager, Project Manager, Statistical Analysts, Data Analysts offshore.Proposed ModelFractal TeamClient TeamEscalationProject SponsorEngagement Manager (Onsite)Daily working relationshipClient SPOCProject ManagerStatistical AnalystsData Analysts

31. Roles and Responsibilities

32. Resource ManagementFractal ResourcesClient ResourcesAnalytical CompanyLocalized AnalyticsEstablishment of ACETimeInitiation of ACE ImplementationDay 0Day 1000

33. Possible Business ModelsHighHow it works?Fractal will build, operate and manage the CoE and provide Client with option to assume ownership after a pre-defined periodHow it works?Fractal provides a fixed capacity team in Fractal office for Client to execute analytics projects How it works?Fractal will build and handover the captive centre to Client or we will provide resources for the centre on time and material basisCost of DeliveryBOT (Build, Operate & Transfer)Complete OutsourcingCaptive CenterLowControl & Risk / Investment for ClientLowHigh

34. Advantages / Disadvantages