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Four Ways Automation Has Helped
Us Cope with the Coronavirus
Pandemic
“Companies that invest more in digital transformation
actually outperform their peers over time. These
companies are more prepared for disruption, better
able to monetize new digital channels, and better able
to build a bigger user base. What’s more, this
phenomenon exists regardless of industry.”
- Geoff Cubitt, CEO,
Isobar US
As we’ve changed our daily habits to adjust to
the pandemic, automation has become a
larger part of our lives... and it's here to stay.
Here are the top four ways automation has
helped us cope with the pandemic – and how
it will likely continue to impact our lives.
#1 Self-service checkouts
• Self-service checkouts
• Eliminate the risk related to staff handling
every item purchased
• Can be easily disinfected between uses
• Are much less time-consuming than
having staff members wash their hands
after serving each customer
• Automated supermarkets
• Rely completely on sensors to track
what shoppers pick up
• End standing in line for the register
• Support social distancing
#2 Hospitality Kiosks
• Self-ordering kiosks in restaurants
and apps eliminate the need for
customers to speak to staff to order or
pay.
• Kiosks in hotels allow guests to check
in and out without having to connect
with a staff member.
#3 Future-ready warehouses
• To adjust to customer needs,
businesses have:
• Widened delivery windows
• Directed inventory to busy locations
• Bypassed distribution centers
• Lowered online order size
• Relaxed return windows
• Capped purchases of high demand
products
• Businesses have also turned to
automated warehouse solutions
which:
• Prevent overcrowding to ensure
businesses can practice social distancing
• Allow individuals to work in separate
workstations that can be easily
disinfected between shifts
#4 Robo-cleaners
• Robo-cleaners perform tasks that
workers are unable to carry out while
working from home.
• These solutions help to maintain
cleanliness while ensuring people
can stay socially distanced.
• Robots are also being used to:
• Deliver food, drinks, and medication
to patients in hospitals
• Measure temperature and distribute
hand sanitizer
Final Thoughts
The use of automation in place of humans
has always been controversial.
However, as we shift our focus to staying
healthy, it is only a matter of time before
automating tasks becomes more widely
accepted.
Whether in supermarkets, warehouses, or
hospitals—it is now apparent that our
society has a more critical use case for
automation than even its strongest
proponents could have imagined.
Want more?
Like, Share, and Follow:
https://www.sogosurvey.com/blog/four-ways-
automation-has-helped-us-cope-with-the-coronavirus-
pandemic/
Email:
Reach us
on: support1@sogosurvey.com
+1 (800) 646-0520
Thank You!
www.sogosurvey.com

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Four Ways Automation Has Helped Us Cope with the Coronavirus Pandemic | SoGoSurvey

  • 1. Four Ways Automation Has Helped Us Cope with the Coronavirus Pandemic “Companies that invest more in digital transformation actually outperform their peers over time. These companies are more prepared for disruption, better able to monetize new digital channels, and better able to build a bigger user base. What’s more, this phenomenon exists regardless of industry.” - Geoff Cubitt, CEO, Isobar US
  • 2. As we’ve changed our daily habits to adjust to the pandemic, automation has become a larger part of our lives... and it's here to stay.
  • 3. Here are the top four ways automation has helped us cope with the pandemic – and how it will likely continue to impact our lives.
  • 5. • Self-service checkouts • Eliminate the risk related to staff handling every item purchased • Can be easily disinfected between uses • Are much less time-consuming than having staff members wash their hands after serving each customer
  • 6. • Automated supermarkets • Rely completely on sensors to track what shoppers pick up • End standing in line for the register • Support social distancing
  • 8. • Self-ordering kiosks in restaurants and apps eliminate the need for customers to speak to staff to order or pay. • Kiosks in hotels allow guests to check in and out without having to connect with a staff member.
  • 10. • To adjust to customer needs, businesses have: • Widened delivery windows • Directed inventory to busy locations • Bypassed distribution centers • Lowered online order size • Relaxed return windows • Capped purchases of high demand products
  • 11. • Businesses have also turned to automated warehouse solutions which: • Prevent overcrowding to ensure businesses can practice social distancing • Allow individuals to work in separate workstations that can be easily disinfected between shifts
  • 13. • Robo-cleaners perform tasks that workers are unable to carry out while working from home. • These solutions help to maintain cleanliness while ensuring people can stay socially distanced.
  • 14. • Robots are also being used to: • Deliver food, drinks, and medication to patients in hospitals • Measure temperature and distribute hand sanitizer
  • 16. The use of automation in place of humans has always been controversial. However, as we shift our focus to staying healthy, it is only a matter of time before automating tasks becomes more widely accepted. Whether in supermarkets, warehouses, or hospitals—it is now apparent that our society has a more critical use case for automation than even its strongest proponents could have imagined.
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