SlideShare a Scribd company logo
Foundation of a
successful campaign
        Social Media Marketing
What is Success ?


  $                                                                $$
financial    action   reaction         non-financial         financial impact
investment                               impact




                                 •   Website visitors
                                 •   Click Through
                                 •   Retweets
                                 •   Followers or Fans
                                 •   Visitors to store
                                 •   Complaints or reviews
Typical social media language

Direct Mail    Person/List   ReTweet/Forward
“Private”

DM @stew_b, RT if you’re looking for great organic chinese food
#sanramon, try http://tiny.treasure . The flaming swordfish can
also be found at #walmart. #in #fb


hashtag       Crosspost to Linkedin and Facebook           Search


 #idol
 #thevoice
 #sanramon
 #measure123
The playing field
                    March 5, San Ramon Patch
• National organization
The challenge   • Full complement of Social Media Tools
                • Website has appropriate SEO/Metadata
                • is not 14 pages, but >500 pages
Example 2 of 3

We need to stand out
from the clutter, and
not add to the
already busy barrage
of emails sent to our
clients




                        March 9, WSJ Business
Example 3 of 3
Social Media Marketing
                                         does it help?

Visibility                         Be a mentor
Brand yourself as a resource       Improve sales
Easily get speaking gigs           Develop better ideas
Build a community                  Network faster
Decrease time to conversion        Find partners
Highlight your products/services   Get answers
Find new clients                   Create a resource depository
Hang out with influencers          Research
Tell your company’s story          Better hires
Top reasons to Social Media




better measurements
Which App?
$                                                           $$
financial    action   reaction   non-financial       financial impact
investment                         impact




 Links                                            Weekly
                                                   Craft Tip of the
                                                 Highlight week ProBono
                                                                    Work in
                                                                  community




                Social media
Example of an innovative
Facebook Campaign
                     Results
                      • Brand awareness
                        targeting women
                        between 20 and 50
                      • 620% increase in
                        referring page views
                      • 52% increase in
                        branded search

                     Tactics
                      • Facebook Ads
                      • Google Ads
                      • TV Ads
                      • Deployed Point of Sale
                        terminals for consumer
                        engagement
                      • Prize was a trek trip to
                        Indonesia’s volcano with
                        a full production crew
                      • Blog entries by winner
                        every day she was
                        there
Where do we start?

Sites           Links             Tools           Team
Website         Chamber listing   dlvr.it         IT Pro
Facebook Bus.   Google Places     Google Alerts   Writer
Linkedin        Bing Business     Google Adwords SMM
                                  G. Analytics


Sites           Links             Tools           Team
Blog            Yahoo Business    Crowdbooster    Graphics
Twitter         Yelp              ZooShia         Photographer
                Specialty List    Facebook Ads
Sites           Links             Tools            Team




Website
                                                    Website         Chamber listing   dlvr.it          IT Pro


                                                    Facebook Bus.   Google Places     Google Alerts    Writer


                                                    Linkedin        Bing Business     Google Adwords   SMM


                                                                                      G. Analytics




• Meta Data
                                            Title
• Adequate Content

                                         Page Link                             Description
• Appropriate Images
   IMG_2107.JPG vs Daycare-safety-procedure.jpg


• Submit sitemaps to Google and Bing

• Inbound Links & Social Media mentions
March 30 - Facebook Timeline
for Business
Work with
your
graphics
person,
rethink your
landing
page, work
on your
apps.
Why use Facebook Business?

• Main difference – Business pages are indexed,
  unlike personal profiles
• High user traffic
• Great interaction – like, share, comment
• Great integration with your website

• A word of caution - you don’t own your facebook
  page. A facebook page should always work in
  conjunction with your website, not a replacement
Facebook Website Integration




   500
 friends
Linkedin

• Get a nice URL - linkedin.com/in/yourname
            http://www.linkedin.com/pub/name/b/376/a7b
• Your profile should be 100% *
• Use niche words (keywords) in profile
• Update your status/profile regularly
• Answer questions, ask questions
• Join in group discussions
• Grow contacts
• Use Linkedin widgets
• *Give and get recommendations
Profile with keywords
Search for yourself!
How to rank higher?

•   Headline
•   Current Work Experience
•   Past Work Experience
•   Summary
•   Specialties
Your online presence

Sites           Links             Tools           Team
Website         Chamber listing   dlvr.it         IT Pro
Facebook Bus.   Google Places     Google Alerts   Writer
Linkedin        Bing Business     Google Adwords SMM
                                  G. Analytics


Sites           Links             Tools           Team
Blog            Yahoo Business    Crowdbooster    Graphics
Twitter         Yelp              ZooShia         Photographer
                Specialty List    Facebook Ads
Sites           Links             Tools            Team




Links & Mentions
                           Website         Chamber listing   dlvr.it          IT Pro


                           Facebook Bus.   Google Places     Google Alerts    Writer


                           Linkedin        Bing Business     Google Adwords   SMM


                                                             G. Analytics




Domain Authority Factors




Domain:
http://www.sanramon.org
Recommended Links

•   San Ramon Chamber
•   Shop San Ramon First
•   Google Places
•   Bing Business
•   Merchant Circle
•   RelyLocal (disclaimer -
    we operate this)
Sites           Links             Tools            Team




Domain Authority
                   Website         Chamber listing   dlvr.it          IT Pro


                   Facebook Bus.   Google Places     Google Alerts    Writer


                   Linkedin        Bing Business     Google Adwords   SMM


                                                     G. Analytics
Inbound
Links

Chamber
website
offers
GREAT links
back to your
website
Every page can
be Indexed!
Sites           Links             Tools            Team

Website         Chamber listing   dlvr.it          IT Pro


Facebook Bus.   Google Places     Google Alerts    Writer


Linkedin        Bing Business     Google Adwords   SMM


                                  G. Analytics
Sites           Links             Tools            Team




Bing Business
                Website         Chamber listing   dlvr.it          IT Pro


                Facebook Bus.   Google Places     Google Alerts    Writer




Portal BETA
                Linkedin        Bing Business     Google Adwords   SMM


                                                  G. Analytics
Your online presence

Sites           Links             Tools           Team
Website         Chamber listing   dlvr.it         IT Pro
Facebook Bus.   Google Places     Google Alerts   Writer
Linkedin        Bing Business     Google Adwords SMM
                                  G. Analytics


Sites           Links             Tools           Team
Blog            Yahoo Business    Crowdbooster    Graphics
Twitter         Yelp              ZooShia         Photographer
                Specialty List    Facebook Ads
Sites           Links             Tools            Team




dlvr.it
             Website         Chamber listing   dlvr.it          IT Pro


             Facebook Bus.   Google Places     Google Alerts    Writer




automation
             Linkedin        Bing Business     Google Adwords   SMM


                                               G. Analytics
Google Analytics
Facebook Ads
Crowdbooster




               Learning and
               understanding
               which post has the
               most impact
Zooshia

Embedding iframe feeds
in a widget from
YouTube, Facebook and
Twitter
Notable:

• Pinterest
• Twitter
• Google+
Pintrest

     Food
   Apparel
   Fashion
  Childcare
     Real
    Estate
     Cars



  68% Females
  89 mins/mth
   12M users
Twitter

          • City officials can benefit from Twitter without
            ever sending a tweet. Twitter can be used
            to:
             • Find out what people are saying about your
               city;
             • Discover breaking news as it’s happening;
             • Locate useful articles; and
             • Research topics and issues.
          • Popular search operators
             • #hashtag #sanramon #thevoice #linsanity
             • traffic :( contains “traffic” with negative
               attitude
             • near:”san ramon”
Google+
Closing

• Develop and execute
  appropriate old school
  marketing plan
• Use Social Media
  (tools) to
   •   promote
   •   multiply the exposure
   •   measure
   •   suggest tweaks
• Integrate progress on
  own site, like a blog or
  website
Questions ?

Contact Us

Simon@webivia.com
Lorra@webivia.com

Webivia.com/blog

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Foundations of a successful campaign

  • 1. Foundation of a successful campaign Social Media Marketing
  • 2. What is Success ? $ $$ financial action reaction non-financial financial impact investment impact • Website visitors • Click Through • Retweets • Followers or Fans • Visitors to store • Complaints or reviews
  • 3. Typical social media language Direct Mail Person/List ReTweet/Forward “Private” DM @stew_b, RT if you’re looking for great organic chinese food #sanramon, try http://tiny.treasure . The flaming swordfish can also be found at #walmart. #in #fb hashtag Crosspost to Linkedin and Facebook Search #idol #thevoice #sanramon #measure123
  • 4. The playing field March 5, San Ramon Patch
  • 5. • National organization The challenge • Full complement of Social Media Tools • Website has appropriate SEO/Metadata • is not 14 pages, but >500 pages
  • 6. Example 2 of 3 We need to stand out from the clutter, and not add to the already busy barrage of emails sent to our clients March 9, WSJ Business
  • 8. Social Media Marketing does it help? Visibility Be a mentor Brand yourself as a resource Improve sales Easily get speaking gigs Develop better ideas Build a community Network faster Decrease time to conversion Find partners Highlight your products/services Get answers Find new clients Create a resource depository Hang out with influencers Research Tell your company’s story Better hires
  • 9. Top reasons to Social Media better measurements
  • 11. $ $$ financial action reaction non-financial financial impact investment impact Links Weekly Craft Tip of the Highlight week ProBono Work in community Social media
  • 12. Example of an innovative Facebook Campaign Results • Brand awareness targeting women between 20 and 50 • 620% increase in referring page views • 52% increase in branded search Tactics • Facebook Ads • Google Ads • TV Ads • Deployed Point of Sale terminals for consumer engagement • Prize was a trek trip to Indonesia’s volcano with a full production crew • Blog entries by winner every day she was there
  • 13. Where do we start? Sites Links Tools Team Website Chamber listing dlvr.it IT Pro Facebook Bus. Google Places Google Alerts Writer Linkedin Bing Business Google Adwords SMM G. Analytics Sites Links Tools Team Blog Yahoo Business Crowdbooster Graphics Twitter Yelp ZooShia Photographer Specialty List Facebook Ads
  • 14. Sites Links Tools Team Website Website Chamber listing dlvr.it IT Pro Facebook Bus. Google Places Google Alerts Writer Linkedin Bing Business Google Adwords SMM G. Analytics • Meta Data Title • Adequate Content Page Link Description • Appropriate Images IMG_2107.JPG vs Daycare-safety-procedure.jpg • Submit sitemaps to Google and Bing • Inbound Links & Social Media mentions
  • 15. March 30 - Facebook Timeline for Business Work with your graphics person, rethink your landing page, work on your apps.
  • 16. Why use Facebook Business? • Main difference – Business pages are indexed, unlike personal profiles • High user traffic • Great interaction – like, share, comment • Great integration with your website • A word of caution - you don’t own your facebook page. A facebook page should always work in conjunction with your website, not a replacement
  • 18. Linkedin • Get a nice URL - linkedin.com/in/yourname http://www.linkedin.com/pub/name/b/376/a7b • Your profile should be 100% * • Use niche words (keywords) in profile • Update your status/profile regularly • Answer questions, ask questions • Join in group discussions • Grow contacts • Use Linkedin widgets • *Give and get recommendations
  • 21. How to rank higher? • Headline • Current Work Experience • Past Work Experience • Summary • Specialties
  • 22. Your online presence Sites Links Tools Team Website Chamber listing dlvr.it IT Pro Facebook Bus. Google Places Google Alerts Writer Linkedin Bing Business Google Adwords SMM G. Analytics Sites Links Tools Team Blog Yahoo Business Crowdbooster Graphics Twitter Yelp ZooShia Photographer Specialty List Facebook Ads
  • 23. Sites Links Tools Team Links & Mentions Website Chamber listing dlvr.it IT Pro Facebook Bus. Google Places Google Alerts Writer Linkedin Bing Business Google Adwords SMM G. Analytics Domain Authority Factors Domain: http://www.sanramon.org
  • 24. Recommended Links • San Ramon Chamber • Shop San Ramon First • Google Places • Bing Business • Merchant Circle • RelyLocal (disclaimer - we operate this)
  • 25. Sites Links Tools Team Domain Authority Website Chamber listing dlvr.it IT Pro Facebook Bus. Google Places Google Alerts Writer Linkedin Bing Business Google Adwords SMM G. Analytics
  • 26. Inbound Links Chamber website offers GREAT links back to your website Every page can be Indexed!
  • 27. Sites Links Tools Team Website Chamber listing dlvr.it IT Pro Facebook Bus. Google Places Google Alerts Writer Linkedin Bing Business Google Adwords SMM G. Analytics
  • 28. Sites Links Tools Team Bing Business Website Chamber listing dlvr.it IT Pro Facebook Bus. Google Places Google Alerts Writer Portal BETA Linkedin Bing Business Google Adwords SMM G. Analytics
  • 29. Your online presence Sites Links Tools Team Website Chamber listing dlvr.it IT Pro Facebook Bus. Google Places Google Alerts Writer Linkedin Bing Business Google Adwords SMM G. Analytics Sites Links Tools Team Blog Yahoo Business Crowdbooster Graphics Twitter Yelp ZooShia Photographer Specialty List Facebook Ads
  • 30. Sites Links Tools Team dlvr.it Website Chamber listing dlvr.it IT Pro Facebook Bus. Google Places Google Alerts Writer automation Linkedin Bing Business Google Adwords SMM G. Analytics
  • 33. Crowdbooster Learning and understanding which post has the most impact
  • 34. Zooshia Embedding iframe feeds in a widget from YouTube, Facebook and Twitter
  • 36. Pintrest Food Apparel Fashion Childcare Real Estate Cars 68% Females 89 mins/mth 12M users
  • 37. Twitter • City officials can benefit from Twitter without ever sending a tweet. Twitter can be used to: • Find out what people are saying about your city; • Discover breaking news as it’s happening; • Locate useful articles; and • Research topics and issues. • Popular search operators • #hashtag #sanramon #thevoice #linsanity • traffic :( contains “traffic” with negative attitude • near:”san ramon”
  • 39. Closing • Develop and execute appropriate old school marketing plan • Use Social Media (tools) to • promote • multiply the exposure • measure • suggest tweaks • Integrate progress on own site, like a blog or website