The document discusses forms and functions in communication. Forms refer to groups of words or phrases used to convey a particular purpose, while functions refer to the intent or purpose of the forms. Some examples of forms that express gratitude or compliment are provided. The document also provides examples of common functions and asks the reader to identify appropriate forms to express those functions. Finally, some example forms are given and the reader is asked to identify the implied functions.

1. Forms and Functions
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2. Forms in Communication
Forms:
Group of words or phrases used to convey a particular
purpose or intent
e.g. - You are so kind
- Could the report be sent by 10?
- Not to worry, the patient is fine
(the purpose may be determined by
the intonation and context in which it is
used)

3. Functions in Communication
Function:
Is the purpose or intent for which the group of words or
phrases are used.
e.g. - to express delight
- to express gratitude
- to compliment
(it is often the function that decides
the forms to be used)

4. Forms & FunctionsIdentify the forms for the following
functions
Functions
- to express uncertainty
- to confirm
- to enquire
- to persuade / to coax
- to pacify / to calm

5. Forms & Functions
Identify the forms for the following
functions
Functions
- to sympathise
- to encourage
- to reassure
- to express disbelief
- to express joy

6. Forms & Functions
Listen to the following forms and identify
the functions
Forms
- He’s the best surgeon in town.
- How long have you been in pain?
- I have had similar problems too.
- You have been discharged?
- A hole in the heart?!

7. Forms & Functions
Listen to the following forms and identify
the functions
Forms
- Refer him to Dr. Manuel.
- And what’s it this time Suhaimi?
- I have had similar problems too.
- It’s just a minor operation.
- I want it right now.