1) The online Excel training course was relevant to employees' learning needs and the quality of video and audio instructions was satisfactory. 2) While the instructions were long, the Bangla dubbing helped trainees understand and learn the material. 3) Trainees were enthusiastic about the new online learning approach but needed more time to adapt to it since it was their first online course. 4) Overall the course design was good but could be improved by adding an introductory adaptation week and including examples for practice.