The document provides an overview of Support Services Group (SSG), a security company that offers guarding and facilities management solutions. SSG's guarding division operates three portfolios and provides emergency response services. SSG has developed a web-based system for incident reporting and activity management that provides live communication and support to security officers. The system also allows automated reporting and monitoring of key performance indicators. SSG aims to deliver flexible security solutions tailored to its clients' needs through different deployment types and a focus on quality management and customer satisfaction.
Support Services Group provides security services including manned guarding, emergency response, and remote monitoring. Their retail security solution offers flexible staffing and predefined event response packages. Guards use devices for two-way communication, activity logging via RFID tags, and alerting management. This automated reporting system ensures contract obligations are met and issues are addressed quickly, allowing clients to assess ROI and budget for security.
Fujitsu helps organizations manage information security and business continuity risks. The security landscape is constantly changing with new compliance requirements, threats, and technologies. Fujitsu provides a range of managed security services and professional services to protect against threats including firewalls, intrusion detection, encryption, and identity access management. Their flexible and blended approach delivers better protection at lower cost while meeting compliance demands.
The document describes information security and compliance services offered by Si including managed security services like monitoring firewalls and security information and event management, professional security services such as vulnerability assessments and penetration testing, and compliance consulting services. Si aims to enhance their clients' information security posture and demonstrate compliance through these managed and professional services delivered from their security operations centers globally.
IT Governance provides technical security services including penetration testing, security audits, vulnerability assessments, and IT health checks. They identify vulnerabilities in systems, networks, and applications before attackers can exploit them. Services are tailored based on a detailed assessment of client needs and can include remediation support and follow up testing. As a CREST-verified company, clients are assured services will follow rigorous standards and be delivered by qualified professionals.
CDW helps protect businesses from security threats both from outside and within the organization. They work to ensure systems are secure through specialized account managers and security experts. Their security specialists safeguard technology assets and provide peace of mind for businesses. CDW also helps keep businesses current on security through software license tracking and education on renewals to prevent systems from being exposed. Their security experts are trained on various solutions and work in a vendor-neutral manner to assess needs and recommend the best hardware, software, and services to fill security gaps.
Cryptika cybersecurity - company profileSafwan Talab
Why Choose Cryptika
Weaknesses in information security can jeopardize your mission, threaten your profitability, and invite fines and penalties from regulatory bodies.
If you aren’t completely confident in your information security posture or your ability to manage IT risk, talk to Cryptika.
Our cyber security consultants provide services and solutions that deliver continuous security assurance for business, government, and critical infrastructure.
By having around the clock monitoring and analysis, security is now a business enabler to help enterprises embark on their transformation journey confidently...
لماذا عليك اختيار كريبتيكا
نقاط الضعف في أمن المعلومات يمكن أن تعرض مهمتك للخطر، وقد تهدد الربحية الخاصة بك، او تجلب لمؤسستك الغرامات والعقوبات من الهيئات التنظيمية.
إذا لم تكن واثقًا تمامًا من وضع أمان معلوماتك أو قدرتك على إدارة مخاطر تكنولوجيا المعلومات، فتحدث إلى كريبتيكا.
يقدم مستشارو الأمن الرقمي لدينا الخدمات والحلول التي توفر ضمانًا أمنيًا مستمرًا للأعمال والحوكمة والبنية التحتية الحيوية.
من خلال المراقبة والتحليل على مدار الساعة، أصبح الأمن الآن أداة تمكين الأعمال لمساعدة الشركات على الشروع في رحلة تحولها الرقمي بثقة ...
Netmagic helps you decide whether building a security operation center (SOC) or outsourcing it to an expert, is a better option to meet your organization's requirements.
Support Services Group provides security services including manned guarding, emergency response, and remote monitoring. Their retail security solution offers flexible staffing and predefined event response packages. Guards use devices for two-way communication, activity logging via RFID tags, and alerting management. This automated reporting system ensures contract obligations are met and issues are addressed quickly, allowing clients to assess ROI and budget for security.
Fujitsu helps organizations manage information security and business continuity risks. The security landscape is constantly changing with new compliance requirements, threats, and technologies. Fujitsu provides a range of managed security services and professional services to protect against threats including firewalls, intrusion detection, encryption, and identity access management. Their flexible and blended approach delivers better protection at lower cost while meeting compliance demands.
The document describes information security and compliance services offered by Si including managed security services like monitoring firewalls and security information and event management, professional security services such as vulnerability assessments and penetration testing, and compliance consulting services. Si aims to enhance their clients' information security posture and demonstrate compliance through these managed and professional services delivered from their security operations centers globally.
IT Governance provides technical security services including penetration testing, security audits, vulnerability assessments, and IT health checks. They identify vulnerabilities in systems, networks, and applications before attackers can exploit them. Services are tailored based on a detailed assessment of client needs and can include remediation support and follow up testing. As a CREST-verified company, clients are assured services will follow rigorous standards and be delivered by qualified professionals.
CDW helps protect businesses from security threats both from outside and within the organization. They work to ensure systems are secure through specialized account managers and security experts. Their security specialists safeguard technology assets and provide peace of mind for businesses. CDW also helps keep businesses current on security through software license tracking and education on renewals to prevent systems from being exposed. Their security experts are trained on various solutions and work in a vendor-neutral manner to assess needs and recommend the best hardware, software, and services to fill security gaps.
Cryptika cybersecurity - company profileSafwan Talab
Why Choose Cryptika
Weaknesses in information security can jeopardize your mission, threaten your profitability, and invite fines and penalties from regulatory bodies.
If you aren’t completely confident in your information security posture or your ability to manage IT risk, talk to Cryptika.
Our cyber security consultants provide services and solutions that deliver continuous security assurance for business, government, and critical infrastructure.
By having around the clock monitoring and analysis, security is now a business enabler to help enterprises embark on their transformation journey confidently...
لماذا عليك اختيار كريبتيكا
نقاط الضعف في أمن المعلومات يمكن أن تعرض مهمتك للخطر، وقد تهدد الربحية الخاصة بك، او تجلب لمؤسستك الغرامات والعقوبات من الهيئات التنظيمية.
إذا لم تكن واثقًا تمامًا من وضع أمان معلوماتك أو قدرتك على إدارة مخاطر تكنولوجيا المعلومات، فتحدث إلى كريبتيكا.
يقدم مستشارو الأمن الرقمي لدينا الخدمات والحلول التي توفر ضمانًا أمنيًا مستمرًا للأعمال والحوكمة والبنية التحتية الحيوية.
من خلال المراقبة والتحليل على مدار الساعة، أصبح الأمن الآن أداة تمكين الأعمال لمساعدة الشركات على الشروع في رحلة تحولها الرقمي بثقة ...
Netmagic helps you decide whether building a security operation center (SOC) or outsourcing it to an expert, is a better option to meet your organization's requirements.
Graycon is a network infrastructure solutions firm with over 150 employees and offices across Western Canada. It has over 30 years of experience designing, implementing, and supporting network infrastructure for over 400 companies across various industries. Graycon offers solutions through five practice areas: Infrastructure, Managed Services, Network, Security, and Strategy. It provides a full suite of consulting, implementation, and managed services to design, deploy, and support entire network infrastructures for its clients.
This presentation discusses how the cloud can be made compliant and secure. It begins with an overview of Layered Technologies and the speaker. It then defines key cloud concepts like deployment models and service models. The presentation emphasizes that while compliance is important, security requires additional risk-based practices. It outlines components needed for cloud security, including policies, validation, transparency and compliance support from providers. Managing costs through risk assessment and focusing on important assets is presented as important for security.
Nexusguard Selected Entrepreneurial Company 2016Hope Frank
Nexusguard was awarded the 2016 Global DDoS Mitigation Entrepreneurial Company of the Year Award by Frost & Sullivan for its innovative DDoS mitigation solutions. Nexusguard introduced a service provider enablement program that allows ISPs and hosting providers to offer affordable DDoS protection as a service. This helps businesses that cannot justify the high costs of on-premise appliances. Nexusguard also provides competitive pricing through a subscription model and ensures protection against even the largest attacks of 1.44 terabits per second through its highly scalable architecture. It has experienced rapid growth since its founding in 2008 by addressing market needs through new offices and solutions.
The document summarizes a training session on auditing cloud transactions led by attorney David Snead. The session covered identifying your cloud provider and the legal issues involved in negotiating contracts, including data governance, security, and access. It emphasized understanding where data will be located, how it will be processed and transferred, and what will happen upon contract termination. The goal is to create an auditable partnership and enforceable contract terms around critical issues like security, reliability, and access.
[Case Study ~ 2011] Baptist Hospitals of Southest TexasTrend Micro
Trend Micro Deep Security provides agentless security for Baptist Hospitals' virtualized servers and VDI endpoints. This simplified their security management while improving performance over their previous solution. Deep Security experiences no performance impact during scans and automatically secures all new virtual machines. Baptist Hospitals can now focus on further virtualizing their environment while maintaining compliance.
Auriseg is a leading information security company
based out of Chennai, India With a spread over footprint
and rich experience, Auriseg provides complete
information security solutions specializing in
implementing holistic, integrated, and sustainable
information protection programs. We are a full service
information security provider committed to delivering
technology solutions to ensure impenetrable security
to more than 100 customers across India and
USA.
A breakdown of the top misconceptions enterprises are facing when assessing the security levels of cloud computing environments, and the realities behind them
Transitioning to Next-Generation Firewall Management - 3 Ways to Accelerate t...Skybox Security
Speaker: Gidi Cohen, CEO and Founder – Skybox Security, Inc.
Whether you are planning a transition to next-gen firewalls or have already done so, maximizing your next-gen firewall investment is imperative. Yet, most enterprises experience common management challenges that can slow down deployments, complicate existing firewall operations processes, and delay use of the most advanced next-gen firewall features.
In this session, Gidi Cohen, CEO and founder of Skybox Security, shares customer case studies and research to illustrate these transition challenges and outline a phased approach to evaluate, adjust, and implement updated processes and tools so you can effectively manage your next-gen firewall deployment.
Brandon Consulting provides IT compliance and governance services for credit unions. They assess clients' IT infrastructure risks and help mitigate risks through independent audits and recommendations. Their services include penetration testing, cybersecurity training, infrastructure audits, and disaster recovery planning. They aim to help clients meet regulatory and data protection standards through a structured approach involving assessing needs, creating a technology roadmap, and providing ongoing support and reviews. Past clients praise Brandon Consulting for their professional, impartial services.
Achieving Enterprise Resiliency and Corporate CertificationThomas Bronack
Enterprise Resiliency is the process of combining all recovery disciplines into a single department using the same tools and speaking the same language, while Corporate Certification shows how to achieve compliance in countries where you do business.
Sunera Business & Technology Risk ConsultingSunera
Sunera is a professional consultancy that provides regulatory compliance, information security, internal audit, and IT advisory services. It has over 100 professionals across 12 offices in the US and Canada. Services include internal audit, SOX compliance, IT audits, PCI assessments, information security consulting, data privacy, and business continuity planning. The goal is to help clients enhance controls, reduce risks and costs, and achieve compliance with regulations.
This document provides a company profile for DFLabs, an ISO-certified cybersecurity firm. DFLabs specializes in information security governance, risk, and compliance. The company provides IT risk management frameworks, incident response services, digital forensics, and security consulting. DFLabs operates globally from headquarters in Northern Italy and has Fortune 100 customers. The company focuses on closing the gap between growing security risks and organizations' capacity to respond through an integrated IT governance framework.
Cyber Crime Conference 2017 - DFLabs Supervised Active Intelligence - Andrea ...DFLABS SRL
Supervised Active Intelligence: an innovative approach to Automated Incident Response based on Machine Learning, leveraging orchestration, automated playbooks and integration with existing Security Ecosystem
The presentations should help security professionals create security architecture that supports business objectives, covers all areas of security technology, and allows for effective measurement of security value.
The presentation was given at BrighTalk
Securex Selects Nimsoft to Streamline IT MonitoringCA Nimsoft
With the introduction of their new self-service HR application, Securex needed to improve monitoring across a range of managed HR services, provide secure application delivery and 24/7 availability and reduce overall monitoring complexity to save time and money.
After the evaluation, the team selected Nimsoft Monitor recognizing that this single, integrated end-to-end solution would significantly simplify their monitoring efforts.
For more case studies from Nimsoft, visit: http://www.nimsoft.com/customers/case-studies.html.
Centuric is an IT outsourcing company that has been in business since 2001. They offer a range of managed services and products focused on network security, compliance, and infrastructure buildouts. Their goal is to help clients focus on their core business by taking ownership of their IT needs. Centuric works with leaders in technology and has experience delivering solutions to both regulated and commercial industries. They aim to provide around-the-clock support and innovative solutions to reduce costs and risks for their clients.
St. Vincents Private Hospital Physical Securitynmullen
St. Vincent's Private Hospital wanted to improve security across its campus by integrating its existing Cisco network infrastructure with a physical security system. It needed a solution that could be easily designed, integrated and deployed, and allow centralized monitoring and control of cameras, access controls, and other systems. Cisco and ViS Security Solutions collaborated on a solution using Cisco's physical security products that met the hospital's goals of improved safety, security and efficiencies through a single, integrated system.
Sodexo's World Facilities Management Day Tribute 2014:
We dedicate this tribute to facilities professionals worldwide. You truly make every day a better day!
12 Shocking Statistics Every Facilities Manager Should KnowiOFFICE Inc.
The document provides 12 shocking statistics that highlight how the modern workforce is changing and forcing facility managers to reinvent the workspace environment. Key points include: 1) One workspace can cost up to $14,000 per year; 2) More than 60% of employees feel unsupported or disengaged at work; 3) By 2025, millennials will make up 75% of the workforce and expect technology in the workplace. The statistics aim to convince facility managers that they must adapt to changing workforce needs by embracing technology and tools.
Graycon is a network infrastructure solutions firm with over 150 employees and offices across Western Canada. It has over 30 years of experience designing, implementing, and supporting network infrastructure for over 400 companies across various industries. Graycon offers solutions through five practice areas: Infrastructure, Managed Services, Network, Security, and Strategy. It provides a full suite of consulting, implementation, and managed services to design, deploy, and support entire network infrastructures for its clients.
This presentation discusses how the cloud can be made compliant and secure. It begins with an overview of Layered Technologies and the speaker. It then defines key cloud concepts like deployment models and service models. The presentation emphasizes that while compliance is important, security requires additional risk-based practices. It outlines components needed for cloud security, including policies, validation, transparency and compliance support from providers. Managing costs through risk assessment and focusing on important assets is presented as important for security.
Nexusguard Selected Entrepreneurial Company 2016Hope Frank
Nexusguard was awarded the 2016 Global DDoS Mitigation Entrepreneurial Company of the Year Award by Frost & Sullivan for its innovative DDoS mitigation solutions. Nexusguard introduced a service provider enablement program that allows ISPs and hosting providers to offer affordable DDoS protection as a service. This helps businesses that cannot justify the high costs of on-premise appliances. Nexusguard also provides competitive pricing through a subscription model and ensures protection against even the largest attacks of 1.44 terabits per second through its highly scalable architecture. It has experienced rapid growth since its founding in 2008 by addressing market needs through new offices and solutions.
The document summarizes a training session on auditing cloud transactions led by attorney David Snead. The session covered identifying your cloud provider and the legal issues involved in negotiating contracts, including data governance, security, and access. It emphasized understanding where data will be located, how it will be processed and transferred, and what will happen upon contract termination. The goal is to create an auditable partnership and enforceable contract terms around critical issues like security, reliability, and access.
[Case Study ~ 2011] Baptist Hospitals of Southest TexasTrend Micro
Trend Micro Deep Security provides agentless security for Baptist Hospitals' virtualized servers and VDI endpoints. This simplified their security management while improving performance over their previous solution. Deep Security experiences no performance impact during scans and automatically secures all new virtual machines. Baptist Hospitals can now focus on further virtualizing their environment while maintaining compliance.
Auriseg is a leading information security company
based out of Chennai, India With a spread over footprint
and rich experience, Auriseg provides complete
information security solutions specializing in
implementing holistic, integrated, and sustainable
information protection programs. We are a full service
information security provider committed to delivering
technology solutions to ensure impenetrable security
to more than 100 customers across India and
USA.
A breakdown of the top misconceptions enterprises are facing when assessing the security levels of cloud computing environments, and the realities behind them
Transitioning to Next-Generation Firewall Management - 3 Ways to Accelerate t...Skybox Security
Speaker: Gidi Cohen, CEO and Founder – Skybox Security, Inc.
Whether you are planning a transition to next-gen firewalls or have already done so, maximizing your next-gen firewall investment is imperative. Yet, most enterprises experience common management challenges that can slow down deployments, complicate existing firewall operations processes, and delay use of the most advanced next-gen firewall features.
In this session, Gidi Cohen, CEO and founder of Skybox Security, shares customer case studies and research to illustrate these transition challenges and outline a phased approach to evaluate, adjust, and implement updated processes and tools so you can effectively manage your next-gen firewall deployment.
Brandon Consulting provides IT compliance and governance services for credit unions. They assess clients' IT infrastructure risks and help mitigate risks through independent audits and recommendations. Their services include penetration testing, cybersecurity training, infrastructure audits, and disaster recovery planning. They aim to help clients meet regulatory and data protection standards through a structured approach involving assessing needs, creating a technology roadmap, and providing ongoing support and reviews. Past clients praise Brandon Consulting for their professional, impartial services.
Achieving Enterprise Resiliency and Corporate CertificationThomas Bronack
Enterprise Resiliency is the process of combining all recovery disciplines into a single department using the same tools and speaking the same language, while Corporate Certification shows how to achieve compliance in countries where you do business.
Sunera Business & Technology Risk ConsultingSunera
Sunera is a professional consultancy that provides regulatory compliance, information security, internal audit, and IT advisory services. It has over 100 professionals across 12 offices in the US and Canada. Services include internal audit, SOX compliance, IT audits, PCI assessments, information security consulting, data privacy, and business continuity planning. The goal is to help clients enhance controls, reduce risks and costs, and achieve compliance with regulations.
This document provides a company profile for DFLabs, an ISO-certified cybersecurity firm. DFLabs specializes in information security governance, risk, and compliance. The company provides IT risk management frameworks, incident response services, digital forensics, and security consulting. DFLabs operates globally from headquarters in Northern Italy and has Fortune 100 customers. The company focuses on closing the gap between growing security risks and organizations' capacity to respond through an integrated IT governance framework.
Cyber Crime Conference 2017 - DFLabs Supervised Active Intelligence - Andrea ...DFLABS SRL
Supervised Active Intelligence: an innovative approach to Automated Incident Response based on Machine Learning, leveraging orchestration, automated playbooks and integration with existing Security Ecosystem
The presentations should help security professionals create security architecture that supports business objectives, covers all areas of security technology, and allows for effective measurement of security value.
The presentation was given at BrighTalk
Securex Selects Nimsoft to Streamline IT MonitoringCA Nimsoft
With the introduction of their new self-service HR application, Securex needed to improve monitoring across a range of managed HR services, provide secure application delivery and 24/7 availability and reduce overall monitoring complexity to save time and money.
After the evaluation, the team selected Nimsoft Monitor recognizing that this single, integrated end-to-end solution would significantly simplify their monitoring efforts.
For more case studies from Nimsoft, visit: http://www.nimsoft.com/customers/case-studies.html.
Centuric is an IT outsourcing company that has been in business since 2001. They offer a range of managed services and products focused on network security, compliance, and infrastructure buildouts. Their goal is to help clients focus on their core business by taking ownership of their IT needs. Centuric works with leaders in technology and has experience delivering solutions to both regulated and commercial industries. They aim to provide around-the-clock support and innovative solutions to reduce costs and risks for their clients.
St. Vincents Private Hospital Physical Securitynmullen
St. Vincent's Private Hospital wanted to improve security across its campus by integrating its existing Cisco network infrastructure with a physical security system. It needed a solution that could be easily designed, integrated and deployed, and allow centralized monitoring and control of cameras, access controls, and other systems. Cisco and ViS Security Solutions collaborated on a solution using Cisco's physical security products that met the hospital's goals of improved safety, security and efficiencies through a single, integrated system.
Sodexo's World Facilities Management Day Tribute 2014:
We dedicate this tribute to facilities professionals worldwide. You truly make every day a better day!
12 Shocking Statistics Every Facilities Manager Should KnowiOFFICE Inc.
The document provides 12 shocking statistics that highlight how the modern workforce is changing and forcing facility managers to reinvent the workspace environment. Key points include: 1) One workspace can cost up to $14,000 per year; 2) More than 60% of employees feel unsupported or disengaged at work; 3) By 2025, millennials will make up 75% of the workforce and expect technology in the workplace. The statistics aim to convince facility managers that they must adapt to changing workforce needs by embracing technology and tools.
Proper facility management training is important for keeping businesses running smoothly and reducing costs. Managers should look for ways to cut energy and risk management costs, know when outsourcing certain jobs is better than hiring employees, and be familiar with relevant legal codes and regulations. They also need a comprehensive maintenance plan that determines whether repairs are done proactively or reactively. Additionally, managers must take charge of their relationship with customers to understand needs and meet standards. Overall, ongoing training is key to effectively managing a facility.
The document discusses the planning, design, and maintenance of hospital facilities. It outlines the needs assessment and design process, including forming teams to evaluate needs and design the facility. It also covers factors to consider for site selection and describes the standard zones of a hospital plan, including outer, second, inner, deep, and service zones. Specific hospital departments like nursing, surgery, dietary, and housekeeping are examined in terms of space, functions, and relationships to other parts of the facility.
Guest lecture strategy for 4th year FM students at Breda University of Applied Sciences, Academy for Hotel and Facility Management.
Students are introduced to FM and hospitality issues during military out-of-area operations in Afghanistan, Kandahar Airfield
This document discusses modern facility management in the 21st century. It outlines the five cardinal rules of facility management as well as essential management sections like operational excellence, compliance, human resources, business processes, and technical services. Lean production management focuses on minimizing waste and maximizing value-added activities compared to traditional batch production systems. Successful implementation of lean requires organization-wide changes, tools like value stream mapping and standard work, and a culture of continuous improvement. Compliance with regulations and quality standards is also important for operational excellence and opening doors to international business opportunities.
Facility management is a multidisciplinary profession that encompasses 11 core competencies, including communication, emergency preparedness, environmental stewardship, finance, human factors, leadership, operations and maintenance, project management, quality, real estate, and technology. The key responsibilities of facility managers involve ensuring the strategic and operational functionality of the built environment through coordination of space, infrastructure, people and processes. This includes oversight of activities such as health and safety, security, maintenance, cleaning, and business continuity planning.
The document discusses facility management in educational settings. It defines educational facilities as the grounds, buildings, and facilities within schools. Educational facilities include school sites, buildings, furniture, and equipment. The availability of safe, adequate educational facilities is important for opening and operating schools. Facility management involves coordinating maintenance and non-core business support services over a facility's lifespan. It discusses the importance of comprehensive maintenance programs and dividing responsibilities between school and district levels.
Kaizen refers to continuous incremental improvement. It is a Japanese philosophy that focuses on continuous improvement involving everyone in the organization on an ongoing basis. The goal of Kaizen is to eliminate waste through small, incremental changes to processes. It aims to improve all aspects of an organization over time. Kaizen emphasizes identifying and eliminating non-value added activities and focusing on activities that customers are willing to pay for. The 5S methodology is a tool used in Kaizen to organize and standardize the workplace. Toyota popularized Kaizen as part of their lean manufacturing system to drive cost reductions and quality improvements.
The document discusses the basics of facility management. Facility management involves coordinating people, workplaces, processes, and technologies to support an organization's core business operations and delivery of products and services. It is a key business function. Effective facility management requires understanding work and relationships, managing costs and spending, meeting customer demands, making strategic decisions, and acting as a team player and mentor. Quality facility management contributes to organizational goals, facilitates decision-making, provides stability during difficult times, and earns respect as a leader. Automating processes through business process reengineering can reduce repetitive tasks and improve documentation, data retrieval, and customer satisfaction.
Kaizen is a Japanese philosophy that focuses on continuous improvement of processes through small, incremental changes. It has three main principles: consider the process and results, evaluate the entire process to find the best way to do a job, and make changes without blaming individuals. Kaizen aims to generate quick, measurable results and involve cross-functional teams and top management participation. It can reduce waste and improve quality, productivity, employee morale and retention. Common methods include individual vs team approaches and day-to-day vs special event formats. The 5S methodology organizes the workplace through sorting, simplifying, sweeping, standardizing and sustaining clean and efficient processes. Potential pitfalls include resistance to change, lack of implementation procedures, and
Kaizen is a Japanese philosophy that focuses on continuous incremental improvements involving all employees. It has 3 main principles: consider the process and results, evaluate the entire job process to find the best way, and approach it without blame to establish the best process. Kaizen events follow phases of selecting an event, planning, implementing, and follow up. It aims to reduce waste and improve productivity, quality, and employee satisfaction through small, ongoing changes.
The document summarizes a presentation given by Group 5 on the topic of Kaizen. It defines Kaizen as the Japanese philosophy of continuous improvement and outlines its key elements and methodology. It provides examples of how Toyota implemented Kaizen techniques to improve processes, reduce waste, and increase productivity, quality, and customer satisfaction. The main benefits realized from Kaizen include reduced waste, improved space utilization, quality, capital usage, and production capacity.
Kaizen is a system of continuous improvement in various aspects of a company. It was developed in 1950s Japan based on the Deming Cycle/PDSA cycle. The document discusses the introduction of Kaizen, 7 types of wastes, benefits of Kaizen culture, Toyota Production System, and how to implement a process of continuous improvement through small, incremental changes. The goal of Kaizen is to eliminate waste and improve productivity, quality and customer satisfaction through engaged employees continuously proposing improvements.
The document discusses several auxiliary facility programs that are important components of a GMP quality system, including pest control, cleaning programs, drawing control, engineering change control, spare parts management, lubricant control, and qualification of maintenance technicians and outside contractors. It emphasizes that written procedures and documentation are required for these programs to ensure facilities and equipment are properly maintained and calibrated.
Whether you’re faced with constraints on your IT budget, fighting the ever changing threat landscapes, or are looking to improve efficiency of compliance and security initiatives, we understand that business requirements can vary, hence, CYBER-i's Managed Security Services are designed to be flexible and adaptable.
Threats are getting increasingly complicated while skills remain at a premium. Business imperatives like BYOD, social media, web applications and big data can pose risks as well as create inefficiencies if not properly managed. CYBER-i can help solve these challenges and close the gap – through OUTCOME BASED SERVICE OFFERING integrated technologies, unparalleled threat intelligence and highly flexible managed services designed to meet the unique demands of your business.
Know more about AGC Networks here: http://www.agcnetworks.com/in/en/cyber-i
Our mission is to be a trusted provider of information technology services and solutions with core competencies in cybersecurity, information assurance, security engineering, risk management and security program and project management. Our proven methodologies and scalable solutions help our clients achieve maximum return on their investment.
SecureWorks' vision is to be the global leader in information security services. Their mission is to protect clients by providing exceptional security services. Their values include integrity, service excellence, reliability, open communication, and innovation. SecureWorks has 2,700 clients including 4 of the Fortune 10, $100M+ in expected 2019 revenues, 4 security operations centers, and a global presence through partners and managed security providers.
Ooredoo provides managed security services to enhance clients' IT systems by optimizing asset utilization, risk management, and compliance. As a managed security service provider, Ooredoo has over 200 security professionals and a global security operations center to provide an end-to-end security solution. Ooredoo's services include managed firewall and security information and event management, advanced threat protection, managed security operation center services, and professional security services such as vulnerability assessment, penetration testing, and compliance consulting.
Partnership to Capture Indonesia ERP Cloud Trend OpportunitiesSutedjo Tjahjadi
Datacomm, Acumatica & Partners Community gathered to discuss how to foster the adoption of Acumatica ERP Cloud applications in Indonesia Market. The market primary concern is security & datacenter location. Datacomm Cloud Business - (cloud.datacomm.co.id) Enterprise - Secure - Local philosophy was shared to address the issue.
MCGlobalTech is an information security and IT consulting firm that provides a full range of cybersecurity services including assessments, authorization, risk management, engineering, and network security. They have experience serving both government agencies and commercial clients. The document provides an overview of MCGlobalTech's capabilities and experience in order to establish them as a qualified cybersecurity partner.
Quadrant provides an all-inclusive Sagan security solution offering real-time identification and notification of malicious activity at the log and network levels. Their solution includes deployment of Sagan SIEM and IDS technologies along with 24/7 monitoring, alerting, reporting, and management for a monthly fee with no upfront costs. Quadrant also offers professional services including vulnerability assessments, penetration testing, application security testing, policy reviews, and regulatory compliance consulting.
This document discusses cyber security and cloud security. It outlines several international standards for cyber security best practices, including ISO27001, ISO27032, and the Cyber Essentials Scheme. The document notes that 51% of organizations are reluctant to migrate to the cloud due to concerns about data security flaws. It then describes IT Governance's products and services that can help cloud providers implement necessary security controls and achieve compliance with standards to address customer security demands. These include security frameworks, books, toolkits, software, training courses, consultancy services, and technical security assessments.
This document provides an overview of cybersecurity offerings from KMicro Tech, including cybersecurity consultancy and advisory services, compliance and governance services, cybersecurity assurance and secure infrastructure services, and managed security services. Key services outlined include risk assessments, security policy development, penetration testing, firewall management, identity and access management, security information and event management, and incident response. The document provides high-level descriptions of each service offering.
Mission Critical Global Technology Group (MCGlobalTech) provides information security and IT infrastructure management consulting services. They help organizations comply with industry standards and federal regulations to strengthen their security posture. MCGlobalTech assesses clients' security gaps and develops customized solutions involving governance, processes, and technology controls. Their full lifecycle of services includes assessment, planning, implementation, and continuous monitoring.
The Harnser Group is an independent security risk advisory firm that provides services to energy and transport companies globally. It uses a proprietary security risk management methodology called PRISM to assess risks, identify protection objectives, and design mitigation measures. PRISM has been recognized by NATO and the European Commission. The document provides an overview of Harnser's operations, services, and regional offices worldwide.
The document provides an overview of the Harnser Group, a security risk management company. It details their operations across 10 global offices, and their proven PRISM methodology for security risk management. PRISM is a performance and risk-based integrated security methodology designed for infrastructure operators and governments. It involves 4 phases - assessing the risk environment, conducting risk assessments, identifying risk mitigation measures, and ongoing monitoring and reporting. The document promotes Harnser Group's full suite of security services covering developments, engineering, construction, operations and training.
MitKat Advisory is a premium management consulting firm with pan-India presence. It comprises senior professionals with diverse backgrounds from consulting, armed forces, etc. They work collaboratively with clients to understand business issues, design solutions, implement them, and refine them over time. Their project delivery focuses on inquiry, insight, and impact to provide assurance, advice, and opportunities. They offer various services including information security, loss prevention, business resilience, physical security, fraud prevention, and change management. They helped one client comply with SAS 70 for information security through assessing risks, classifying information, identifying controls, and assisting with an ISO 27001 certification.
G4S Security Services - Company Profile G4SIrfan Yunizar
Group 4 Securicor merged in 2004 to become G4S, one of the world's largest security companies operating in over 110 countries. G4S Indonesia employs over 10,000 staff across 15 branches and regional offices to provide security guarding, electronic security systems, cash services, consultancy, and other services. The document outlines G4S's vision, values, services, and use of service level agreements and key performance indicators to ensure quality service delivery.
This document summarizes a managed firewall service offering from Mindtree. The service involves Mindtree monitoring and managing customers' firewalls through their ISO 27001 certified Global Security Operations Center (GSOC) staffed with certified security professionals. Key benefits of the service include minimizing security risks, reducing administration overheads, and meeting compliance requirements through 24/7 monitoring, event correlation, and reporting capabilities. Mindtree delivers the service through flexible delivery models and tailored service level agreements.
This document provides information on various cyber security certifications, including ISO 27001 Lead Auditor, EC Council CEH v8, CCSK, CHFI, RHCSS, CCIE Security, CRISC, ISMS LA, COBIT, BS25999, ISO 27001, BS 7799, ISO 20000, CeISB, JNCP, CS-MARS, Check Point Certified Security Administrator, CSSLP, ITIL, CASP, QSA, PA-QSA, ASV, Trend Micro Certified Professional, IT Management, GIAC Penetration Tester (GPEN), and Offensive Security Certified Professional. Each certification is briefly described in one or two
What problems are we exist between IT Security and Cyber Insurance?
Correlation between Cyber Maturity and Cyber Insurance
Why is this Urgent?
What You can Do Today to Reduce Risk?
Headquartered in Asia with coverage across the region and beyond, 1cloudstar is a pure-play Cloud Services Provider offering cloud-related consulting and professional services. 1cloudstar brings a deep understanding of what is possible when legacy systems and cloud solutions coexist and we have a clear vision of the digital future toward which this hybrid world is leading us. We combine those insights with our traditional Enterprise IT knowledge to drive innovation and transform complex environments into high-performance engines.
Whether you’re in the early stages of evaluating how the cloud can benefit your business, need guidance on developing a cloud strategy or how to integrate new cloud technology with their existing technology investments, 1cloudstar can leverage the skills and experience gained from many other enterprise cloud projects to ensure you achieve your business objectives.
1cloudstar’s unique strategic approach and engagement model ‘1cloudstar Engage’ combined with it’s cloud infrastructure and application integration skills sets the company apart from traditional technology system integrators. 1cloudstar’s team of consultants can leverage years of technology infrastructure and applications experience along with first hand experience of public, private and hybrid cloud projects to ensure your enterprise journey to cloud is a success.
1cloudstar accelerates the cloud-powered business, helping enterprises achieve real results from cloud applications and platforms.
Sectralog is a South African security and facility management company that provides integrated security solutions tailored to clients' needs across various markets. They focus on developing their staff through training and aim to form partnerships with clients to design customized security solutions. Sectralog offers a range of security services including guarding, access control, CCTV, and risk consulting. Their goal is to contribute to clients' long-term profitability through high-quality service and people.
Similar to Facilities Management Security solution (20)
1. Support Services Group
Facilities Management
Guarding Solution
1
By David Stubbs
Support Services Group SSG & RDS Introduction
2. Support Services Group
Index
EXECUTIVE SUMMARY ........................................................................................................................................ 3
SUPPORT SERVICES GROUP ...................................................................................................................... 5
MISSION .............................................................................................................................................................. 5
HISTORY ............................................................................................................................................................. 5
ORGANISATIONAL STRUCTURE ......................................................................................................................... 5
GUARDING DIVISION .......................................................................................................................................... 6
FACILITIES MANAGEMENT SOLUTION OVERVIEW ......................................................................................... 6
SERVICE DEPLOYMENT TYPES ............................................................................................................................. 7
EMERGENCY SERVICE ......................................................................................................................................... 7
SPECIAL PROJECT ................................................................................................................................................ 8
MANAGED SERVICE ............................................................................................................................................. 8
CONTRACTED SERVICE ........................................................................................................................................ 8
INCIDENT AND ACTIVITY MANAGEMENT .......................................................................................................... 9
LIVE COMMUNICATIONS .................................................................................................................................... 10
INCIDENT & ACTIVITY LOG ................................................................................................................................ 10
REPORTING ........................................................................................................................................................ 11
SERVICE & CUSTOMER MANAGEMENT.......................................................................................................... 11
QUALITY MANAGEMENT ................................................................................................................................... 11
COMPLAINT MANAGEMENT .............................................................................................................................. 12
ACCREDITATIONS............................................................................................................................................. 12
2
Support Services Group SSG & RDS Introduction
3. Support Services Group
Executive Summary
Support Services Group was established in April 2000 as a supplier of risk and security management services
to the private and public sector, employing approximately 600 staff nationally and operating through its
divisional structure, the Group maintains a national office network based in Swindon, Derby and Glasgow
with the Group 24 hour control room located in Bristol.
The Groups Guarding Division operates three distinct portfolios: Retail, Commercial & the Rapid Deployment
Service, with an Account Manager at the helm of each. Each portfolio operates autonomously with individual
management models, service features and innovations. Additionally the company’s Rapid Deployment
Service provides internal support to the stable portfolios ensuring industry leading attendance rates.
Security professionals employed within the Facilities Management industry face a unique challenge. They
operate in numerous industry sectors,
asses risk and appropriate response
across multiple client types and
recognise the complex legislative
requirements of each.
Recognising that one size does not fit
all SSG have built a solution for
Facilities Management companies that
offers flexible manpower deployment
tailored to the delivery strategy of the
FM company from ‘in house’ support
to full first tier supply agreements.
SSG are able to manage the
complexity of the various industry
specific vetting and training requirements and already deliver solutions requiring: CTC (Counter Terrorism
Checks), Enhanced Vetting (Education), BSVR (Office for Civil Nuclear Security).
3
It’s great getting security officers to turn up and we pride ourselves on maintaining industry leading
attendance rates but this is really where the work starts. It’s imperative that any investment in security
Support Services Group SSG & RDS Introduction
4. Support Services Group
shows a clear return so SSG have devised a web based, automated incident reporting and guard activity
management system.
By combining well tested technology, RFID, SIM, guard tour/communication system and our extensive
knowledge of the FM industry we have developed a system that provides immediate support to a security
officer that has an active incident and live data regarding their activity whilst on site.
Undoubtedly this will allow budget holders to assess their ROI whilst providing hard data to support their
budgeting and targeting for the following years.
4
Support Services Group SSG & RDS Introduction
5. Support Services Group
Support Services Group
Mission
To deliver an end to end risk and security management solution capable of protecting our Clients from a
dynamic risk environment through the expert delivery of:
Risk and Threat Analysis
Security Strategy Development and Management
On Site Security Management and Supervision
Leading edge deployment and service management of an extensive Product and Service Portfolio:
o Risk Analysis and Modelling
o Security Systems, Design Modelling and Implementation
o Security Management design and implementation
o Manned Guarding
o Emergency Response & Rapid Deployment
o Remote Monitoring
o Mobile Services and Keyholding
History
Support Services Group was established in April 2000 as a supplier of risk and security management services
to the private and public sector, employing approximately 600 staff nationally and operating through its
divisional structure, the Group maintains a national office network based in Swindon, Derby and Glasgow
with the Group 24 hour control room located in Bristol.
Support Services Group employs a divisional and business unit structure designed to ensure that each part of
the Company develops excellence in their core product or service area and focuses on the specific needs of
their target Customer, while allowing the Group as a whole to deliver a total an end to end risk and security
management solution through its Preventative Technology Management System.
Organisational Structure
The Group operates the following divisional
• Risk analysis • Corporate
structure: • Risk reduction • Retail
• Cost reduction • Rapid Response
• System design • Mobile Services
Solutions
Guarding
Systems Solutions Guarding
Partners
The solutions division is the spearhead of the
Group’s approach to service, design, delivery Technical Partner
and management. Service and product delivery
• CCTV • Biometrics
5 is affected through the Groups Guarding and • Intruder alarms • Forensic accounting
• Fire systems • Data mining
Systems Divisions with specialist products and • Remote monitoring • Specialised software
services being deployed through the Groups key
strategic partner network.
Support Services Group SSG & RDS Introduction
6. Support Services Group
Guarding Division
The Groups Guarding Division operates three distinct portfolios with an Account Manager at the helm. Each
portfolio operates autonomously with individual management models, service features and innovations.
Additionally the company’s Rapid Deployment Service provides internal support to the two stable portfolios
ensuring industry leading attendance rates of over 99.5%.
.
Facilities Management Solution Overview
Security professionals employed within the Facilities Management industry face a unique challenge. They
operate in numerous industry sectors, asses risk and appropriate response across multiple client types and
recognise the complex legislative requirements of each.
Recognising that one size does not fit all SSG have built a solution for Facilities Management companies that
offers flexible manpower deployment tailored to the delivery strategy of the FM company from ‘in house’
support to full first tier supply
agreements.
Our solution allows promotes choice.
From the Rapid Deployment of
security staff to managing complex
industry specific accounts we are able
to deliver the right expertise is to suit
the customer requirements.
Our FM solution is delivered through
two portfolios, the first our
commercial portfolio where the key
competence is delivering pre-set
manpower and equipment levels
according to the industry sector of the
end user and the second our Rapid Deployment Service where the key competence is the rapid deployment
of manpower.
6
SSG are able to manage the complexity of the various industry specific vetting and training requirements and
already deliver solutions requiring: CTC (Counter Terrorism Checks), Enhanced Vetting (Education), BSVR
(Office for Civil Nuclear Security).
Support Services Group SSG & RDS Introduction
7. Support Services Group
In addition SSG have technology support bundles that include web based incident reporting with automated
escalation, 24hr monitored panic alarm system with two way guard communications, electronic (end user)
customer satisfaction surveys all reported through a web based key performance indicator dashboard, asset
tagging and rapid deployment CCTV systems.
Service deployment types
Services are deployed in four flavours:
1. Emegency service
a. Short notice, short run delivery of manpower
b. Examples: Alarm failures, incident response, sickness cover
2. Special project
a. Short notice, medium run delivery of manpower often multi-man
b. Examples: High level crime or threat response, seasonal uplift, events, mobilisations
3. Managed service
a. Medium notice, long run delivery of manpower in a complex service environment
b. Examples: Holiday and relief cover, short hour locations
4. Contracted Service
a. Annually contracted service with Full time deployed staff
Emergency Service
When you need a guard straight away nothing else matters so we strip out all service complexity and
concentrate on deployment. Dealing with such a dynamic service deployment requires fastidious capacity
management. We split the country into 124 two digit postcodes and each is monitored weekly for:
1. Rapid same day service requests
a. 4hr deployment window
2. Rapid next day service requests
a. Up to 48hrs notice to deployment
We recruit six weeks in advance using actual orders for long term
planned work and predicted trends to forecast the volume. Each
postcode is assigned a category and capability calculations are applied.
These are:
High volume postcodes 25% uplift capability
Medium volume postcodes 20% uplift capability
Low volume postcodes 10% uplift capability
Frequent use postcodes = the highest point (last 12 weeks)
Infrequent use = the highest point (last 6 weeks)
The results speak for themselves. We cover 95% of all customer
requests nationally with a four hour deployment window. At the onset
of any new contract every location for the customer, even if it’s not
7 currently guarded, is entered onto our system enabling web based
ordering and rapid processing.
Support Services Group SSG & RDS Introduction
8. Support Services Group
Special Project
If you have a short to medium term ad hoc
requirement, for a pre-planned event we offer a
fully supervised special project team to ensure your
service requirements are met, our staff are
managed autonomously and therefore the event
should not affect ‘business as usual’ operations.
Multiple or single man teams with an ability to
manage some service complexity (the amount
depends on the deployment window) come fully
equipped with the required PPE or other equipment
levels.
These teams can be deployed to site for short or medium run requirements, be it a seasonal uplift such as
Christmas trading or a planned project such as a new account mobilisation support.
Managed Service
If you self-deliver security services and need a support solution (holiday, sickness, uplift) that can operate in
a complex service environment or you have site that require regular temporary cover or short hours cover
(weekend etc.) where the staff to ensure service parity, be trained and vetted to an enhanced level then it’s
clear that a more structure approach needs to be
taken so our Managed Service option is deployed.
The Team pre plan capacity for known weekly
deployment and ensure that the correct training
levels are met across our workforce. These are
considered priority hours and are scheduled first.
The remainder of their weekly hours are then added
to by supporting either the emergency or special
project requirements.
The security officers deployed for managed service
requirements are the most senior staff working for
the Rapid Deployment Service; they have already
been tried and tested.
Contracted Service
Our contracted service is tailored to the operating environment with separate assignment instructions,
vetting and equipment levels.
We use a pre agreed rate card offering customers a ‘pick list’ of options priced separately which allows for
8 investment to be made in the right area whilst reducing costs in areas that are not required. This is not a one
size fits all solution that often fails to identify key feature required by the end user and over invests in
needless facilities.
Support Services Group SSG & RDS Introduction
9. Support Services Group
SSG are currently operating in the following industry sectors
What is common across all contracts is the way we manage our staff ensuring that the right person is
recruited, trained and then retained.
The management activity cycle involves the following:
Recruitment
Ensure the security officer meets the basic industry standard (SIA, Vetting, English language skills)
Ensure the officer suits the industry sector (customer service skills, conflict management, physical
presence)
Ensure the officer suits the site (local issues, relationship management)
Training Management Visits
SIA – Industry standard Inspection visit
Induction – introduction to SSG and to Customer satisfaction
the site location Appraisals
Appraisals Know my Job – Industry
specific training
Refresher training
Incident and activity management
It’s great getting security officers to turn up and we pride ourselves on maintaining industry leading
attendance rates but this is really where the work starts. It’s imperative that any investment in security
shows a clear return so SSG have devised a web based, automated incident reporting and guard activity
management system.
By combining well tested technology, RFID, SIM, guard tour/communication system and our extensive
knowledge of the FM industry we have developed a system that provides immediate support to a security
officer that has an active incident and live data regarding their activity whilst on site.
9
Support Services Group SSG & RDS Introduction
10. Support Services Group
Live communications
SSG’s device of choice is part of the personal equipment
issued to the officer and is worn as part of their
uniform.
The device has two way talk capability, so no need for
guards to have mobile phones, and an immediate help
button that gives priority contact to our 24/7 control
room. When dealing with an incident the guard is able
to press the help button and the control room can listen
into the event and decide if further police support is
required. Additionally the officers line manager, control room or client can call the device and be
automatically connected – calls are auto answered so there is no way an officer can ‘screen’ their calls.
Incident & activity log
To monitor activity at site RFID tags are used to label routine activity and incidents. No more lengthy report
writing for routine issues, the officer simply scans the RFID and the activity is logged. Similarly for serious
incident an initial scan of an RFID tag automatically alerts line management and pre-determined client
representatives through an automated e-mail escalation system. This ensures that the officer is fully
supported and that any subsequent reports are fully completed.
10
Support Services Group SSG & RDS Introduction
11. Support Services Group
Reporting
The system automatically generates activity reports in line with the Service Level Agreement so that contract
KPI’s are proven as being maintained, that the activity is validated; normally by the a member of the site
management team and that peaks in incident activity are flagged early allowing the management team to
react accordingly.
Undoubtedly this will allow budget holders to assess their ROI whilst providing hard data to support their
budgeting and targeting for the following years.
Service & Customer Management
Maintaining high levels of customer and staff satisfaction is essential to the continued success of the RDS
product and SSG. SSG utilise a number of systems to monitor the effectiveness of its systems. These include:
Service monitoring dashboard
Customer satisfaction surveys
Staff concierge service
Customer satisfaction and service quality information is recorded in the field by using ipad & iphone form
technology. This data is recorded in location in front of the security staff and end user and converted into a
central performance monitoring dashboard allowing management teams to view transparent meaningful
performance information.
Quality Management
SSG operate a quality management system accredited to ISO 9001 and are ACS approved. Each year SSG
ensure that it maintains a top 5% audit score using the ACS benchmarking system.
Each account is allocated:
11 Pre agreed performance measures
Transparent reporting system
Team based operations management
Account manager system (ensures customer satisfaction)
Support Services Group SSG & RDS Introduction
12. Support Services Group
Top to bottom review schedule
The standard review schedule is as follows:
Operations Management
o Weekly between Team Leader
Customer satisfaction
o Account manager monthly client reviews
Ongoing service development
o Quarterly with Divisional Director
Complaint Management
SSG have a 24hr helpdesk facility, an out of hour’s duty manager system and formal disaster management
plans for emergency response.
General Service complaints are managed/escalated as follows
Operations Manager Divisional Director
Service Manager Account Manager
Serious service issue Account failure
Minor service issues Re occuring service issues
Same day response Same day response
Response within 20mins Response within 20 mins
Corrective activity agreed Correwctive activity agreed
Corrected same day Corrected same day
within 48hrs within 48hrs
Accreditations
Support Services Group holds the following accreditations:
Approved contractor status from the SIA
"… is a very well run company with excellent procedures in place and a
forward thinking management team. The introduction of modern technology
will assist the company in reaching its ambitious business plan. "
Approved Contractor Scheme Auditor
UKAS ISO9001 with the recognised industry British standards of BS 7499 and BS 7858.
"The company has an excellent quality management system with good
commitment at all levels. Internal Audits and Management Reviews
demonstrate the effectiveness of the system."
Certificate Number: 5423/06
12
ISOQAR Quality Assurance Auditor
Support Services Group SSG & RDS Introduction
13. Support Services Group
NACOSS - The Company holds the National Approved Council for Security Systems Certification
13
Support Services Group SSG & RDS Introduction