Making Agile Leadership Work: A Journey From Coach to Manager - Martin Cronj...AgileNZ Conference
The relationship between a coach and manager is crucial to building effective teams. Managers often don’t have the slack or flexibility to help their teams reach high performance while coaches often lack context of the challenges that teams and leaders face on a day-to-day basis.
About Martin Cronjé:
Martin is a Software Development Manager at MYOB, New Zealand with more than 17 years’ experience in the IT industry. He's passionate about working with teams to create beautiful, well-crafted software.
He previously worked in South Africa as the co-founder of nReality Systems, a software engineering consultancy firm where they coached teams ranging from hi-tech startups to large-scale enterprise IT.
He has a long career as developer and lead on projects ranging from mobile, data analytics to high-volume, mission-critical systems in government and financial sectors. The most notable projects directly affected the South African economy and democracy.
Virtual Idea Swap: Coaching Chapter Leaders for SuccessBillhighway
What would we do without chapter volunteers? They’re our everything! Year after year, volunteers step up, take on chapter leadership roles, then step aside for the next set of leaders. So how do we ensure our volunteers have what they need to contribute? How can we inspire them?
In this chapter virtual idea swap—Coaching Chapter Leaders for Success—you'll be able to collaborate with your CRP peers on essential coaching skills aimed at attracting and motivating volunteer leaders.
In this ICF Team and Work Group Coaching Community of Practice presentation, Philippe Bailleur, PCC explores how to transform companies in this VUCA-world through organizational design and team coaching. Furthermore, Bailleur discusses the key building blocks for team coaching and how to intervene in teams based on these building blocks. He also evaluates the changing dynamics and needs of teams in a VUCA-world. Lastly, he concludes by sharing a few examples of team interventions, provides a tool used by teams and/or team coaches to map team effectiveness, and sets up the next steps.
Participants of this presentation can expect to:
- Progress their effectiveness in the design of coaching interventions with teams
- Learn how to use teams as a lever for organizational coaching and transformation
- Develop an adapted lens to look at teams in a VUCA-world
- Become more aware of what makes teams effective in a VUCA-world
*This webinar took place on Tuesday, February 7th at 11:00am ET; to view the recording visit: https://youtu.be/Gn9zU1Zenoo. Additionally, to learn more about the ICF Team and Work Group Coaching Community of Practice, visit it's LinkedIn group at: https://www.linkedin.com/groups/5008300
Remote CX: 3 Tips to Maintain Service Quality with a Remote Workforce (Stella...LizAdams21
A transition to remote work, especially for CX teams, can be an intimidating one. We understand that more companies are turning to remote work as both a short- and long-term solution.
As companies plan their approach to managing individual wellbeing, we want to help alleviate any potential stress during the transition to a more remote workforce. Regardless of where they sit, CX teams should feel empowered to perform at their best and represent their brand well.
Making Agile Leadership Work: A Journey From Coach to Manager - Martin Cronj...AgileNZ Conference
The relationship between a coach and manager is crucial to building effective teams. Managers often don’t have the slack or flexibility to help their teams reach high performance while coaches often lack context of the challenges that teams and leaders face on a day-to-day basis.
About Martin Cronjé:
Martin is a Software Development Manager at MYOB, New Zealand with more than 17 years’ experience in the IT industry. He's passionate about working with teams to create beautiful, well-crafted software.
He previously worked in South Africa as the co-founder of nReality Systems, a software engineering consultancy firm where they coached teams ranging from hi-tech startups to large-scale enterprise IT.
He has a long career as developer and lead on projects ranging from mobile, data analytics to high-volume, mission-critical systems in government and financial sectors. The most notable projects directly affected the South African economy and democracy.
Virtual Idea Swap: Coaching Chapter Leaders for SuccessBillhighway
What would we do without chapter volunteers? They’re our everything! Year after year, volunteers step up, take on chapter leadership roles, then step aside for the next set of leaders. So how do we ensure our volunteers have what they need to contribute? How can we inspire them?
In this chapter virtual idea swap—Coaching Chapter Leaders for Success—you'll be able to collaborate with your CRP peers on essential coaching skills aimed at attracting and motivating volunteer leaders.
In this ICF Team and Work Group Coaching Community of Practice presentation, Philippe Bailleur, PCC explores how to transform companies in this VUCA-world through organizational design and team coaching. Furthermore, Bailleur discusses the key building blocks for team coaching and how to intervene in teams based on these building blocks. He also evaluates the changing dynamics and needs of teams in a VUCA-world. Lastly, he concludes by sharing a few examples of team interventions, provides a tool used by teams and/or team coaches to map team effectiveness, and sets up the next steps.
Participants of this presentation can expect to:
- Progress their effectiveness in the design of coaching interventions with teams
- Learn how to use teams as a lever for organizational coaching and transformation
- Develop an adapted lens to look at teams in a VUCA-world
- Become more aware of what makes teams effective in a VUCA-world
*This webinar took place on Tuesday, February 7th at 11:00am ET; to view the recording visit: https://youtu.be/Gn9zU1Zenoo. Additionally, to learn more about the ICF Team and Work Group Coaching Community of Practice, visit it's LinkedIn group at: https://www.linkedin.com/groups/5008300
Remote CX: 3 Tips to Maintain Service Quality with a Remote Workforce (Stella...LizAdams21
A transition to remote work, especially for CX teams, can be an intimidating one. We understand that more companies are turning to remote work as both a short- and long-term solution.
As companies plan their approach to managing individual wellbeing, we want to help alleviate any potential stress during the transition to a more remote workforce. Regardless of where they sit, CX teams should feel empowered to perform at their best and represent their brand well.
How Training Managers Can Use Self-Development to Improve Their ProgramsBizLibrary
As a training program manager, you spend so much time and energy developing others that focusing on your own self-development may feel less important, but it’s not! In fact, the more a program manager invests in their own skills, the more impact they can have on an organization. Join Director of Talent Development & Culture at BizLibrary, Libby Mullen, for an interactive discussion on self-development, and why it is imperative for a training program manager to find the balance between their own self-development and developing their workforce, to achieve a program with maximum engagement and higher ROI.
In this webcast, you’ll learn about:
Seven competencies of a program managers’ personal development
How to align your own goals and metrics to your company’s goals for improved results
A framework to gain respect and buy-in from leadership for your training program
Knowledge Management is first and foremost a willingness and desire of people within the organisation to help each other make things better. If this desire is not truly there, all that your process and technology-related investments will lead to, are expensive and embarrassing white elephants.
Through this presentation, we bring you insights into how high impact learning can:
» Increase efficiency, productivity and profit for an organization
» Increased employee satisfaction
» A developed sense of ownership and accountability
» An enhanced ability for workers to adapt to change
Learn more about:
» How people are leaning today
» What people are learning
» Transformative learning
» Evolving Role of L&D and Content
» Framework to create a High Impact Learning
Best Practices in CRM for Nonprofits - Webinar with StayClassy, roundCorner a...TheConnectedCause
The Best Practices in CRM for Nonprofits Webinar with StayClassy, roundCorner and Heller Consulting shows the benefits of a CRM for your nonprofits and also shows how having an integrated system is better for your nonprofits and even more so for your constituents. Heller shows how creating a CRM strategy is key for the success of your implementation.
Defining the content strategy is the easy part. But how do you actually make it work? Not just today, but tomorrow, and next year, and the year after that? How can you continually evolve and mature your content practices, create rock-star content teams, and produce better content faster? Sound magical? Nope, it’s just good content governance.
In this introductory workshop, we’ll use group discussions and debates, thought-provoking exercises, and real-world client stories to build your knowledge and awareness of content governance.
Here’s what you’ll learn:
How to identify where your organization fits in the content maturity model, and how to progress
Different options for content governance within an organization
The five pillars on which you need to build your content governance
How to advocate and influence for content governance changes
The steps to take to get you started towards better governance
What's Your LMSs Status? Online Learning Conference 2014Brandon Williams
Has your LMS become irrelevant in your greater learning strategy? Are you employees finding it difficult to use? Do administrators find it old and stodgy or want to get rid of it altogether? Take a look at this presentation (originally prepared for Training Magazine's Online Learning Conference in Chicago on September 23, 2014) for some insight into why you may want to keep your LMS around and how you might be able to transform it into a more useful and usable piece of technology in your portfolio.
Please contact me if you have any questions.
Talent Management Framework - A look at PCMMUtsav Agarwal
PCMM, acronym for People Capability Maturity Model, is a maturity framework that focuses on continuously improving the management and development of the human assets of an organization
As assigned, we are expected to be sharing our findings on what we understand, from the Knowledge Management (KM) in Organization.
This slide includes the definition of KM, the importance, and the challenges of KM, with specific example of organization: Walmart.
To view the full video; you may view it on Stream through the link below.
https://web.microsoftstream.com/video/c33ecd93-f5c3-4c9e-a561-508dd0ebb746
#kmssep2020assignment1
On June 8, 2016, Content Strategy Inc's Melissa Breker and Kathy Wagner presented their #CSITeamwork content strategy governance presentation at Collective Conference in Atlanta, Georgia.
Employee collaboration in a digital universe: The rise of the Enterprise Soci...Ralph J. Davila, APR
The rise of Enterprise Social Networks (ESNs), such as Yammer, Jive, Tibbr and others, have become the hot trend in mid- to large-size organizations seeking better ways to connect employees in real-time, particularly via mobile devices.
A major factor in the need and growth of ESNs at organizations spawns from vast shifts in the way employees now work. With increases in the remote workforce population, from flexible working environments to geographically disparate teams, ESNs help bridge those communications gaps.
This deck is a compilation of a five-part blog series on how to successfully deploy an ESN at your organization.
CRMready Webinar Series - Part 1 - CRM: What It Is, Why It’s Important and Ho...TheConnectedCause
In the CRMready Webinar Series, The Connected Cause takes a look at what CRM is, how it can help your nonprofit and details next steps for you to take in order to adopt a new CRM to further your mission. In Part 1 they are joined by Heller Consulting, Idealist Consulting and Idealware to discuss what is CRM, why is it important and how can you make the case for CRM at your nonprofit.
Make a Hard Core Impact with Soft Skills Training | Webinar 07.23.15BizLibrary
Soft skills are at the very heart of professional and organizational success. However, many organizations struggle to deliver impactful and effective soft skills training. The reasons vary from organization to organization. Many of the reasons are rooted in the complexities associated with the development of the skills themselves which, in turn, leads to complex challenges with measuring the business benefits to soft skills training.
www.bizlibrary.com
LinkedIn Talent Insights Launch Guide for Program ManagersPamela Foo
The way to a successful launch. This playbook will set your organization up for success as it rolls out Talent Insights.
1) Build awareness and support
2) Set your team up for success
3) Track and measure success
4) How we can work together
OGSA - Attract, Select, Train and Retain, A Great Team - McKinley SolutionsMcKinley Solutions
Building the right team can really make or break your year. With only a core few on the team year round, staffing up each season provides both an opportunity and a challenge. We will walk through in detail the steps needed to form a great team. Starting from before they become an employee until they move on to the next stage of their career, each step is critical.
Attracting and selecting team members is no small job as you know. We will walk through the practical steps to make this easier for you. We show you how to not only confirm skills, but assess for culture fit with your team. From tips and templates to maximize today’s technology to attract great people to establishing a consistent selection process we will help start off the season on a great foot.
Engaging and training team members is your biggest challenge as it requires great planning in the off season and even greater day to day energy to connect with the 4 generations in the work force. Legislated training is a must, it does not mean it needs to be a bore. Ongoing mentoring and leadership is the focus you should have on training, it is a culture not and event.
Empowering and retaining is a tricky one, with such a season impact on your business. Now that you have a great team, how do you keep them, how do empower them to the next level, how do you get them to come back next season? Learn some techniques from exit interviews to off season communication and seasonal leadership roles that will increase empowerment and retain the best of the best.
L&D leaders from Crowe LLP – a public accounting, consulting, and technology firm – will share best practices on how they’re moving away from smile sheets and completion metrics to tracking behavior change and performance on the job.
View the presentation to learn:
- Case example by Crowe LLP on how they’re piloting innovative ways to track employee behavior change and performance post-learning
- New Udemy for Business data insights on how learning impacts key business outcomes like employee engagement, productivity, growth, and retention
- How to win over key stakeholders when rolling out a new learning metrics approach
- Tips and advice on how to get started with measuring the ROI of learning
Enhancing Project Management Efficiency_ Leveraging AI Tools like ChatGPT.pdfJay Das
With the advent of artificial intelligence or AI tools, project management processes are undergoing a transformative shift. By using tools like ChatGPT, and Bard organizations can empower their leaders and managers to plan, execute, and monitor projects more effectively.
Experience our free, in-depth three-part Tendenci Platform Corporate Membership Management workshop series! In Session 1 on May 14th, 2024, we began with an Introduction and Setup, mastering the configuration of your Corporate Membership Module settings to establish membership types, applications, and more. Then, on May 16th, 2024, in Session 2, we focused on binding individual members to a Corporate Membership and Corporate Reps, teaching you how to add individual members and assign Corporate Representatives to manage dues, renewals, and associated members. Finally, on May 28th, 2024, in Session 3, we covered questions and concerns, addressing any queries or issues you may have.
For more Tendenci AMS events, check out www.tendenci.com/events
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As a training program manager, you spend so much time and energy developing others that focusing on your own self-development may feel less important, but it’s not! In fact, the more a program manager invests in their own skills, the more impact they can have on an organization. Join Director of Talent Development & Culture at BizLibrary, Libby Mullen, for an interactive discussion on self-development, and why it is imperative for a training program manager to find the balance between their own self-development and developing their workforce, to achieve a program with maximum engagement and higher ROI.
In this webcast, you’ll learn about:
Seven competencies of a program managers’ personal development
How to align your own goals and metrics to your company’s goals for improved results
A framework to gain respect and buy-in from leadership for your training program
Knowledge Management is first and foremost a willingness and desire of people within the organisation to help each other make things better. If this desire is not truly there, all that your process and technology-related investments will lead to, are expensive and embarrassing white elephants.
Through this presentation, we bring you insights into how high impact learning can:
» Increase efficiency, productivity and profit for an organization
» Increased employee satisfaction
» A developed sense of ownership and accountability
» An enhanced ability for workers to adapt to change
Learn more about:
» How people are leaning today
» What people are learning
» Transformative learning
» Evolving Role of L&D and Content
» Framework to create a High Impact Learning
Best Practices in CRM for Nonprofits - Webinar with StayClassy, roundCorner a...TheConnectedCause
The Best Practices in CRM for Nonprofits Webinar with StayClassy, roundCorner and Heller Consulting shows the benefits of a CRM for your nonprofits and also shows how having an integrated system is better for your nonprofits and even more so for your constituents. Heller shows how creating a CRM strategy is key for the success of your implementation.
Defining the content strategy is the easy part. But how do you actually make it work? Not just today, but tomorrow, and next year, and the year after that? How can you continually evolve and mature your content practices, create rock-star content teams, and produce better content faster? Sound magical? Nope, it’s just good content governance.
In this introductory workshop, we’ll use group discussions and debates, thought-provoking exercises, and real-world client stories to build your knowledge and awareness of content governance.
Here’s what you’ll learn:
How to identify where your organization fits in the content maturity model, and how to progress
Different options for content governance within an organization
The five pillars on which you need to build your content governance
How to advocate and influence for content governance changes
The steps to take to get you started towards better governance
What's Your LMSs Status? Online Learning Conference 2014Brandon Williams
Has your LMS become irrelevant in your greater learning strategy? Are you employees finding it difficult to use? Do administrators find it old and stodgy or want to get rid of it altogether? Take a look at this presentation (originally prepared for Training Magazine's Online Learning Conference in Chicago on September 23, 2014) for some insight into why you may want to keep your LMS around and how you might be able to transform it into a more useful and usable piece of technology in your portfolio.
Please contact me if you have any questions.
Talent Management Framework - A look at PCMMUtsav Agarwal
PCMM, acronym for People Capability Maturity Model, is a maturity framework that focuses on continuously improving the management and development of the human assets of an organization
As assigned, we are expected to be sharing our findings on what we understand, from the Knowledge Management (KM) in Organization.
This slide includes the definition of KM, the importance, and the challenges of KM, with specific example of organization: Walmart.
To view the full video; you may view it on Stream through the link below.
https://web.microsoftstream.com/video/c33ecd93-f5c3-4c9e-a561-508dd0ebb746
#kmssep2020assignment1
On June 8, 2016, Content Strategy Inc's Melissa Breker and Kathy Wagner presented their #CSITeamwork content strategy governance presentation at Collective Conference in Atlanta, Georgia.
Employee collaboration in a digital universe: The rise of the Enterprise Soci...Ralph J. Davila, APR
The rise of Enterprise Social Networks (ESNs), such as Yammer, Jive, Tibbr and others, have become the hot trend in mid- to large-size organizations seeking better ways to connect employees in real-time, particularly via mobile devices.
A major factor in the need and growth of ESNs at organizations spawns from vast shifts in the way employees now work. With increases in the remote workforce population, from flexible working environments to geographically disparate teams, ESNs help bridge those communications gaps.
This deck is a compilation of a five-part blog series on how to successfully deploy an ESN at your organization.
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Make a Hard Core Impact with Soft Skills Training | Webinar 07.23.15BizLibrary
Soft skills are at the very heart of professional and organizational success. However, many organizations struggle to deliver impactful and effective soft skills training. The reasons vary from organization to organization. Many of the reasons are rooted in the complexities associated with the development of the skills themselves which, in turn, leads to complex challenges with measuring the business benefits to soft skills training.
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2) Set your team up for success
3) Track and measure success
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Building the right team can really make or break your year. With only a core few on the team year round, staffing up each season provides both an opportunity and a challenge. We will walk through in detail the steps needed to form a great team. Starting from before they become an employee until they move on to the next stage of their career, each step is critical.
Attracting and selecting team members is no small job as you know. We will walk through the practical steps to make this easier for you. We show you how to not only confirm skills, but assess for culture fit with your team. From tips and templates to maximize today’s technology to attract great people to establishing a consistent selection process we will help start off the season on a great foot.
Engaging and training team members is your biggest challenge as it requires great planning in the off season and even greater day to day energy to connect with the 4 generations in the work force. Legislated training is a must, it does not mean it needs to be a bore. Ongoing mentoring and leadership is the focus you should have on training, it is a culture not and event.
Empowering and retaining is a tricky one, with such a season impact on your business. Now that you have a great team, how do you keep them, how do empower them to the next level, how do you get them to come back next season? Learn some techniques from exit interviews to off season communication and seasonal leadership roles that will increase empowerment and retain the best of the best.
L&D leaders from Crowe LLP – a public accounting, consulting, and technology firm – will share best practices on how they’re moving away from smile sheets and completion metrics to tracking behavior change and performance on the job.
View the presentation to learn:
- Case example by Crowe LLP on how they’re piloting innovative ways to track employee behavior change and performance post-learning
- New Udemy for Business data insights on how learning impacts key business outcomes like employee engagement, productivity, growth, and retention
- How to win over key stakeholders when rolling out a new learning metrics approach
- Tips and advice on how to get started with measuring the ROI of learning
Enhancing Project Management Efficiency_ Leveraging AI Tools like ChatGPT.pdfJay Das
With the advent of artificial intelligence or AI tools, project management processes are undergoing a transformative shift. By using tools like ChatGPT, and Bard organizations can empower their leaders and managers to plan, execute, and monitor projects more effectively.
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👉👉 Click Here To Get More Info 👇👇
https://sumonreview.com/ai-pilot-review/
AI Pilot Review: Key Features
✅Deploy AI expert bots in Any Niche With Just A Click
✅With one keyword, generate complete funnels, websites, landing pages, and more.
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✅No setup or configuration; use your voice (like Siri) to do whatever you want.
✅You Can Use AI Pilot To Create your version of AI Pilot And Charge People For It…
✅ZERO Manual Work With AI Pilot. Never write, Design, Or Code Again.
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✅Use Our AI-powered Traffic To Get Hundreds Of Customers
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2. The Era of Big Data
Everyday we create 2.5
Quintillion Bytes of data.
This would fill 10 million
blue-ray discs. The height
of which stacked, would
measure the height of 4
Eiffel Towers on top of one
another.
4. Lesson One Takeaways
Your team needs to think collectively
about your patrons.
• Patron interactions – What are they
telling you?
• How can you use those patron
interactions to maximize the patron
relationship?
• What role are these interactions
playing to achieve your goals?
5. Lesson Two
How are your people, processes and
technology driving your organization?
6. Lesson Two Takeaways
People
• Each team member needs to clearly
understand their role.
Process
• Write down processes that are goal
focused and replicable.
Technology
• Leverage your technology to
maximize efficiency and
accountability.
The Cubs Way: The Zen of
Building the Best Team in Baseball
By Tom Verducci
8. Lesson Three Takeaways
• How does your mission engage your
community?
• Who is your engaged customer?
• What value does the customer
derive from engaging with you?
• What are the processes used to
engage your customer?
• How do you measure successful
engagement?
9. Lesson Four
How has a CRM enabled your team, your
board of directors and yourself to be more
accountable and responsible?
11. Lesson Five
How has a CRM allowed you to think more
critically and strategically about your
organization?
12. Lesson Five Takeaways
• Team Enabler – Access to information enables leaders
to coach better
• Thought Processes – Strategies that move from
survival to growth
• Board Relationships – Reframed conversations
• New Atmosphere – Mutual responsibility and
accountability