Fish2
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The document summarizes the key principles from the book "Fish!" by Stephen C. Lundin. It discusses creating a fun, playful workplace culture where employees make each other's days better by having fun, being present with each other, and choosing a positive attitude. Many successful companies have implemented these FISH principles to improve employee morale, customer satisfaction, and business outcomes.
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Fish2
The document summarizes the key principles from the book "Fish!" by Stephen C. Lundin. It discusses creating a fun, playful workplace culture where employees make each other's days better by having fun, being present with each other, and choosing a positive attitude. Many successful companies have implemented these FISH principles to improve employee morale, customer satisfaction, and business outcomes.
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Colin Stokes gave a TED Talk on how movies can teach new definitions of manhood. He engaged the audience with humor and personal stories. While not as funny as Ken Robinson, Colin had a slower delivery that kept the audience's attention. The presentation demonstrated how humor, engagement, and simplicity can make for a great TED Talk.
Fish2
The document summarizes the key principles from the book "Fish!" by Stephen C. Lundin. It discusses creating a fun, playful workplace culture where employees make each other's days better by having fun, being present with each other, and choosing a positive attitude. Many successful companies have implemented these FISH principles to improve employee morale, customer satisfaction, and business outcomes.
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PART 15READING 1 A REUNIONSeveral former classmates met .docx
PART 15
READING 1
A REUNION
Several former classmates met in Chicago one Sunday, the day after their class reunion. After discussing the difficulties they had been having with the many changes in their lives since high school, one of the classmates, Michael, volunteered a story that had helped him deal with the changes in his life. The name of the story was “Who Moved My Cheese?”
THE STORY
The story revolved around four characters who spent their lives in a maze.
Indeed, one day sniff and Scurry arrived at Cheese Station C and found that the cheese was gone.
The little people, Hem and Haw, were different.
When they arrived on the fateful day and discovered the cheese had run out in Cheese Station C, Hem and Haw reacted differently than Sniff and Scurry.
Hem and Haw returned the next day still hoping to find the cheese.
A similar scenario played out day after day in Cheese Station C.
In the meantime, Sniff and Scurry had found new cheese.
Still, day after day, Hem and Haw returned to Cheese Station C in hopes of finding their cheese.
Unfortunately, a long interlude without food from Cheese Station C had left Haw somewhat weak.
Haw wandered for days and found very little new cheese.
Haw was often scared in the maze for he did not know if he would survive.
Soon Haw began painting a picture in his mind of himself enjoying all his favorite cheeses.
As Haw left this station, he made another important self-discovery.
Finally, it happened. What Haw had started his journey looking for was now in front of his eyes.
Haw was a bit envious of his mouse friends. They had kept their lives simple.
Haw realized three important things:
(1) The biggest thing blocking change is yourself;
(2) Things don’t improve until you change yourself;
(3) There is always new cheese out there, whether you believe it or not.
Although Haw knew that he had learned a great deal, he also realized that it would be easy to fall into a comfort zone with the new store of cheese.
Hem had finally learned to “Move with the Cheese and Enjoy It!”
BACK AT THE REUNION
After the story, the former classmates recounted situations in which they had to face changes in their work and their personal lives and they discussed which maze character they had acted most like. Most resolved to act more like Haw when dealing with changes they would face in the future. All agreed the story was very useful and that they would use the wisdom contained within to guide them.
READING 2
Using the fish market as a metaphor for other organizations, several key premises about
employees are identified, and these lead logically to a short series of recommendations for
personal effectiveness. The premises (underlying assumptions) include the following:
1. Life is short, and our moments of life are precious. Therefore, it would be tragic for employees to just “pass through” on their way to retirement. Managers and employees both need to make each moment count.
2. Most people prefer to work in a job e.
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2. Key pieces of advice include gaining experience in varied roles across organizations to truly understand different jobs, only taking on total control of projects after having thoroughly deserved it through knowledge and experience, and competing to win while maintaining sportsmanship and not compromising one's values.
3. Maintaining health, relationships, passion for one's work, humor, and focusing on moving in the right direction overall in life and career are also emphasized as important factors for success and
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"That won't work here" is one of the biggest roadblocks Regional and Global initiatives face. But what if there was an equation and a leadership mindset that could help you remove some of those roadblocks by building affiliative programs that are improve effectiveness of the central creative brand idea with enhanced local relevancy
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Heather Cho, an executive at Korean Airlines, became enraged when macadamia nuts were served to her in a plastic bag instead of on a plate. She yelled at flight attendants and smacked one with a binder. The media heavily criticized Cho for her entitled and unacceptable behavior. Korean Air initially lied about the incident, saying Cho did not insult the flight attendants, but later admitted guilt. The incident exposed privilege among conglomerate families in South Korea and led to stricter aviation laws against unruly passengers.
Decision making
This document outlines the steps in the decision-making process and provides an example exercise for participants to practice decision-making. It begins by defining decision-making as selecting the best alternative among different options. It then lists the 7 steps in the decision-making process as: 1) identify the decision, 2) gather information, 3) identify alternatives, 4) weigh the evidence, 5) choose among alternatives, 6) take action, and 7) review your decision. The document provides details about each step. It also includes a self-check questions and homework assignment to further develop decision-making skills.
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Jerry Hempstead provides a presentation on career development and job searching. Some of his key points include: networking is important for career success and should be planned regularly; joining organizations allows you to contribute and be recognized by others; introductions should clearly state your name, title, expertise and background; when networking, ask for advice rather than directly asking for a job; and develop a list of target companies and ask contacts for referrals to expand the list. The overall message is that active networking, clear self-presentation, and helping others can help one advance their career.
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This is the presentation I gave at the recent Conferência de Planejamento do GP 2008 in Sao Paulo. It\'s about the two experiences that convinced me and my partners that we needed to do something different.
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The document summarizes two failures in the speaker's career at Fallon advertising agency and what he learned from them. For United Airlines, good advertising was less effective than improving their airplane seats. For Sony, they were unable to agree on advertising for Sony's digital music players despite strategic insights, and Sony ultimately conceded the market to Apple. These experiences led the speaker to realize that building marketing directly into products through things like digital services is more powerful than advertising alone. He now runs the marketing agency Zeus Jones, which focuses on this approach.
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Boost Juice Bars is cited as the author's favorite Australian brand. The brand provides a vibrant experience through its colorful stores, loud music, and friendly staff making smoothies. Boost Juice has been successful in expanding to over 220 global stores, including entering the Chinese market. According to the marketing manager, what makes for a great Boost Juice franchise partner is someone passionate about the brand's "Love Life" culture who will work in the business, not just on it.
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The document provides career advice for developing an entrepreneurial mindset. It discusses developing a competitive advantage by differentiating yourself, planning for adaptation by making assumptions explicit and prioritizing learning over salary. It also emphasizes the importance of networks for finding opportunities and taking intelligent risks to seize breakout opportunities. The overall message is that an entrepreneurial approach involving constant learning, differentiation, networking and risk-taking is needed to succeed in today's changing job market.
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The book provides career advice for adapting to changing work environments. It argues that individuals should view themselves as entrepreneurs managing their own career startups. The key is developing a competitive advantage through skills, maintaining a growth mindset, and having an experimental Plan A, alternative Plan B, and certain Plan Z. Additionally, the book emphasizes that a strong professional network of allies is crucial for opportunities and advice throughout one's career.
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The book provides career advice for adapting to changing work environments. It argues that individuals should view themselves as entrepreneurs managing their own career startups. The key is developing a competitive advantage through skills, maintaining a growth mindset, and using an entrepreneurial approach to career planning. This includes experimenting to learn (Plan A), being flexible to changing plans (Plan B), and having a backup plan (Plan Z) for unexpected situations. The book stresses that a strong professional network of allies and acquaintances is crucial for learning, opportunities, and support throughout one's career.
What is culture?
This document outlines the culture of an organization called LSC. It emphasizes that culture is essential and should be planned rather than left to develop unplanned. The key aspects of LSC's culture are that they strive to constantly question the status quo, give employees freedom and responsibility, and put customers first in every decision. Their goal is to make golf fun and transform people's views of the sport.
Arco ecuador jenn lim_delivering happiness_60
The document summarizes a presentation by Jenn Lim on building a culture of happiness in businesses. Some key points include: defining core values and making customer service and culture the top priority; lessons from Zappos' success in prioritizing culture through hiring, training, and transparency; frameworks for sustainable happiness including vision, meaning, and relationships; and how the happiness movement has spread through Jenn's book and global bus tour to inspire happier companies, communities, and cities.
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This document introduces the concept of competency-based interviews, which are now used by many major organizations to select employees. It explains that competencies are the key characteristics that differentiate top performers, such as underlying skills, behaviors, and knowledge. Competency-based interviews involve behavioral questions targeting these competencies to assess a candidate's fit. The document advises learning how to identify the relevant competencies, prepare compelling examples to demonstrate strengths in these areas, and adjust one's interviewing approach to focus on competencies, in order to improve one's chances of career success in today's job market.
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PART 15READING 1 A REUNIONSeveral former classmates met .docx
PART 15
READING 1
A REUNION
Several former classmates met in Chicago one Sunday, the day after their class reunion. After discussing the difficulties they had been having with the many changes in their lives since high school, one of the classmates, Michael, volunteered a story that had helped him deal with the changes in his life. The name of the story was “Who Moved My Cheese?”
THE STORY
The story revolved around four characters who spent their lives in a maze.
Indeed, one day sniff and Scurry arrived at Cheese Station C and found that the cheese was gone.
The little people, Hem and Haw, were different.
When they arrived on the fateful day and discovered the cheese had run out in Cheese Station C, Hem and Haw reacted differently than Sniff and Scurry.
Hem and Haw returned the next day still hoping to find the cheese.
A similar scenario played out day after day in Cheese Station C.
In the meantime, Sniff and Scurry had found new cheese.
Still, day after day, Hem and Haw returned to Cheese Station C in hopes of finding their cheese.
Unfortunately, a long interlude without food from Cheese Station C had left Haw somewhat weak.
Haw wandered for days and found very little new cheese.
Haw was often scared in the maze for he did not know if he would survive.
Soon Haw began painting a picture in his mind of himself enjoying all his favorite cheeses.
As Haw left this station, he made another important self-discovery.
Finally, it happened. What Haw had started his journey looking for was now in front of his eyes.
Haw was a bit envious of his mouse friends. They had kept their lives simple.
Haw realized three important things:
(1) The biggest thing blocking change is yourself;
(2) Things don’t improve until you change yourself;
(3) There is always new cheese out there, whether you believe it or not.
Although Haw knew that he had learned a great deal, he also realized that it would be easy to fall into a comfort zone with the new store of cheese.
Hem had finally learned to “Move with the Cheese and Enjoy It!”
BACK AT THE REUNION
After the story, the former classmates recounted situations in which they had to face changes in their work and their personal lives and they discussed which maze character they had acted most like. Most resolved to act more like Haw when dealing with changes they would face in the future. All agreed the story was very useful and that they would use the wisdom contained within to guide them.
READING 2
Using the fish market as a metaphor for other organizations, several key premises about
employees are identified, and these lead logically to a short series of recommendations for
personal effectiveness. The premises (underlying assumptions) include the following:
1. Life is short, and our moments of life are precious. Therefore, it would be tragic for employees to just “pass through” on their way to retirement. Managers and employees both need to make each moment count.
2. Most people prefer to work in a job e.
Gopalkrishnan_IIM_Talk[2]
1. The document provides career advice from an executive director at Tata Sons, emphasizing the importance of seeking grassroots experience early in one's career, deserving responsibilities before desiring them, and playing competitively with fairness and values.
2. Key pieces of advice include gaining experience in varied roles across organizations to truly understand different jobs, only taking on total control of projects after having thoroughly deserved it through knowledge and experience, and competing to win while maintaining sportsmanship and not compromising one's values.
3. Maintaining health, relationships, passion for one's work, humor, and focusing on moving in the right direction overall in life and career are also emphasized as important factors for success and
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PART 15READING 1 A REUNIONSeveral former classmates met .docx
PART 15READING 1 A REUNIONSeveral former classmates met .docx
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The document provides a training program matrix for Hawthorne Machinery that incorporates dimensions of leadership. The matrix lists various employee development modules and business management modules along with the competencies and dimensions of leadership they address. Some of the modules include communication skills, conflict resolution, customer first, and managing operations. The matrix also includes some recommended business books and tools to support the training program.
Operational Excellence[1]
The document discusses how companies can achieve operational excellence by choosing to focus on and dominate a specific dimension of customer value. It recommends that companies narrow their focus to excel in either best total cost, best product, or best total solution and standardize processes across departments to optimize efficiency and minimize costs and hassle for customers. Operational excellence requires measuring and rewarding quality objectives, tying compensation to goals, and forging the company into a single focused instrument dedicated to unmatched value in the chosen dimension.
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The document discusses how companies can achieve operational excellence by choosing to focus on and dominate a specific dimension of customer value. It recommends that companies narrow their focus to excel in delivering superior value in one area, such as best total cost or best total solution, rather than trying to be the best in all areas. This allows companies to build an optimized operating model dedicated to delivering unmatched value in their chosen area.
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The document discusses the findings of extensive interviews conducted by Gallup with managers and employees at hundreds of companies. It identifies 12 key factors that are strongly linked to employee retention, engagement, and performance. Only 5 of the 12 factors directly influence retention. The document also provides guidance for managers on developing employees, focusing on strengths rather than weaknesses, setting clear expectations, and treating each employee differently based on their unique talents and needs.
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This presentation provides a thorough examination of Over-the-Top (OTT) platforms, focusing on their development and substantial influence on the entertainment industry, with a particular emphasis on the Indian market.We begin with an introduction to OTT platforms, defining them as streaming services that deliver content directly over the internet, bypassing traditional broadcast channels. These platforms offer a variety of content, including movies, TV shows, and original productions, allowing users to access content on-demand across multiple devices.The historical context covers the early days of streaming, starting with Netflix's inception in 1997 as a DVD rental service and its transition to streaming in 2007. The presentation also highlights India's television journey, from the launch of Doordarshan in 1959 to the introduction of Direct-to-Home (DTH) satellite television in 2000, which expanded viewing choices and set the stage for the rise of OTT platforms like Big Flix, Ditto TV, Sony LIV, Hotstar, and Netflix. The business models of OTT platforms are explored in detail. Subscription Video on Demand (SVOD) models, exemplified by Netflix and Amazon Prime Video, offer unlimited content access for a monthly fee. Transactional Video on Demand (TVOD) models, like iTunes and Sky Box Office, allow users to pay for individual pieces of content. Advertising-Based Video on Demand (AVOD) models, such as YouTube and Facebook Watch, provide free content supported by advertisements. Hybrid models combine elements of SVOD and AVOD, offering flexibility to cater to diverse audience preferences.
Content acquisition strategies are also discussed, highlighting the dual approach of purchasing broadcasting rights for existing films and TV shows and investing in original content production. This section underscores the importance of a robust content library in attracting and retaining subscribers.The presentation addresses the challenges faced by OTT platforms, including the unpredictability of content acquisition and audience preferences. It emphasizes the difficulty of balancing content investment with returns in a competitive market, the high costs associated with marketing, and the need for continuous innovation and adaptation to stay relevant.
The impact of OTT platforms on the Bollywood film industry is significant. The competition for viewers has led to a decrease in cinema ticket sales, affecting the revenue of Bollywood films that traditionally rely on theatrical releases. Additionally, OTT platforms now pay less for film rights due to the uncertain success of films in cinemas.
Looking ahead, the future of OTT in India appears promising. The market is expected to grow by 20% annually, reaching a value of ₹1200 billion by the end of the decade. The increasing availability of affordable smartphones and internet access will drive this growth, making OTT platforms a primary source of entertainment for many viewers.
buy old yahoo accounts buy yahoo accounts
As a business owner, I understand the importance of having a strong online presence and leveraging various digital platforms to reach and engage with your target audience. One often overlooked yet highly valuable asset in this regard is the humble Yahoo account. While many may perceive Yahoo as a relic of the past, the truth is that these accounts still hold immense potential for businesses of all sizes.
-- June 2024 is National Volunteer Month --
Check out our June display of books on voluntary organisations
Top mailing list providers in the USA.pptx
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...
Explore the fascinating world of the Gemini Zodiac Sign. Discover the unique personality traits, key dates, and horoscope insights of Gemini individuals. Learn how their sociable, communicative nature and boundless curiosity make them the dynamic explorers of the zodiac. Dive into the duality of the Gemini sign and understand their intellectual and adventurous spirit.
Best Forex Brokers Comparison in INDIA 2024
Navigating the world of forex trading can be challenging, especially for beginners. To help you make an informed decision, we have comprehensively compared the best forex brokers in India for 2024. This article, reviewed by Top Forex Brokers Review, will cover featured award winners, the best forex brokers, featured offers, the best copy trading platforms, the best forex brokers for beginners, the best MetaTrader brokers, and recently updated reviews. We will focus on FP Markets, Black Bull, EightCap, IC Markets, and Octa.
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
Know what your zodiac sign says about your taste in food! Explore how the 12 zodiac signs influence your culinary preferences with insights from MyPandit. Dive into astrology and flavors!
LA HUG - Video Testimonials with Chynna Morgan - June 2024
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
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3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
2024-6-01-IMPACTSilver-Corp-Presentation.pdf
IMPACT Silver is a pure silver zinc producer with over $260 million in revenue since 2008 and a large 100% owned 210km Mexico land package - 2024 catalysts includes new 14% grade zinc Plomosas mine and 20,000m of fully funded exploration drilling.
Company Valuation webinar series - Tuesday, 4 June 2024
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...
Dive into the steadfast world of the Taurus Zodiac Sign. Discover the grounded, stable, and logical nature of Taurus individuals, and explore their key personality traits, important dates, and horoscope insights. Learn how the determination and patience of the Taurus sign make them the rock-steady achievers and anchors of the zodiac.
Authentically Social by Corey Perlman - EO Puerto Rico
Authentically Social by Corey Perlman - EO Puerto RicoCorey Perlman, Social Media Speaker and Consultant
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3 Simple Steps To Buy Verified Payoneer Account In 2024
3 Simple Steps To Buy Verified Payoneer Account In 2024
The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...
The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...
Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...
Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...
The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
LA HUG - Video Testimonials with Chynna Morgan - June 2024
LA HUG - Video Testimonials with Chynna Morgan - June 2024
The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Company Valuation webinar series - Tuesday, 4 June 2024
Company Valuation webinar series - Tuesday, 4 June 2024
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...
Authentically Social by Corey Perlman - EO Puerto Rico
Authentically Social by Corey Perlman - EO Puerto Rico
Fish2
- 1. Based on the book by Stephen C. Lundin, Ph.D., Harry Paul and John Christensen
- 2. Today’s Agenda Introductions Purpose of the seminar Film - FISH! Discussion Observation Analysis Consideration Strategy and Implementation Commitment Follow-up
- 10. You may not be working on your dream job at the moment, it doesn’t matter; you still have a choice. You can pass through work on your way to somewhere else or you can choose to make a difference by the way you spend the life energy you give to work. BE THERE
- 13. 1. The Customer Experience 2. Retention Issues 3. Low Morale 4. Staffing Shortages 5. Stress 6. Accountability Why FISH!
- 14. Think FISH Play ~ Make Their Day ~ Be There ~ Choose Your Attitude ~ It’s about having fun, enjoying yourself, being spontaneous and creative. It’s about doing something special for your customers and co-workers. It’s about being totally focused on the moment and on the person or task at hand. It’s about accepting full responsibility for all of our choices, even our attitude at work.
- 16. Discussion Observation & Analysis ~ This is a highly successful market. To what do you attribute their success? Consideration ~ What do you see in the Fish Market that you wish you had at your place of work? Can you craft an application for your business unit using the four basic principles? Strategy & Implementation ~ What message can you take back as a FISH! Ambassador? Commitment & Follow Up ~
- 17. Southwest Airlines * Saturn Corp * McDonald’s Corp * Amazon.com * Boeing * US Army * Nordstrom * Hewlett Packard Company * Anheuser-Busch * Arthur Anderson * 3M * Mayo Clinic * State Farm Insurance * California Dept of Education * Fidelity Investments * Motel 6 * Bristol-Myers Squibb * Universal Studios * Ford Motor Company * GoodYear Tire & Rubber * Harley Davidson * Peterbilt * Federal Reserve Bank of Kansas City * Crystal Cruises * Dun & Bradstreet * Chevron Corp * Dow Chemical * Dupont * Colorado Dept of Education * Milwaukee Public Schools * University of Florida * St. Jude Children’s Hospital * Nabisco * California Dept of Motor Vehicles * National Weather Service * US Postal Service * Parke-Davis * Chi Chi’s Inc. * Sugarloaf Mountain Corp * Blue Cross Blue Shield * BMW Of North America * Fuji Photo Film * Northwest Airlines * Whirlpool Corp * US West DEX * Dayton’s * Galyan’s Trading Company * Great Clips Inc * Target Stores Inc * AT&T * GTE * Lucent Technologies * Nokia Inc * Sprint PCS * Continental Airlines * And many more
- 19. Rules Rule #1: Have Fun! Rule #2: See Rule # 1
- 20. It is often hard to just stay afloat in the turbulent water that covers the modern organization.
- 21. THOUGHT: We spend so much time at work preparing for work, traveling to and from work, and decompressing from work. Why not live in a way that makes work a better place and honors this precious thing we call LIFE.