SlideShare a Scribd company logo
®
Sonru Video Interviewing – The Bacardi
Story
Ed Hendrick
Sonru
Katya Yuldasheva
Bacardi
®
Introduction to Sonru & Video Interviewing
New Video Interviewing Research
The Bacardi Story
Q&A
Agenda
®
What is Video Interviewing
Easily Sharable
Comprehensive View
of Candidates
Removes Geographical
Boundaries
Asynchronous or Live
®
Founded in 2007
500+ Enterprise Clients Worldwide
Available in 18 Languages
Multi-Platform, ATS Friendly
Full In-house Customer Support 24/7/365
About Sonru
®
Industry Leading
Research
Focus on Big Data
Impossible with Other
Screening Methods
Reinforcing Commitment
to Candidate Experience
500,000 Insights
®
Research Highlights – Changing Demographics
2011 2017
Under 35s – 73%
Over 35s – 27%
Male Candidates – 70%
Female Candidates – 30%
Under 35s – 65%
Over 35s – 35%
Male Candidates – 50%
Female Candidates – 50%
500,000 Insights Whitepaper
For more see:
www.sonru.com
®
®
Contents
• About Bacardi
• Bacardi Recruitment Context
• Our Challenge with Outsourced Recruitment
• Bringing Recruitment Home
• Revised Selection Process
• The Hiring Manager Experience
• Lessons Learned
• Candidate Experience
®
About Bacardi – Steeped in History
• Founded in Cuba in 1862.
• 7 generations of Bacardi family.
• Portfolio exceeding 200 brands.
• Present in more than 160 markets with 5500
employees worldwide.
• Our employees (Primos) are guardians of our
tradition.
®
Recruitment Context – High Volume & Diverse
• 800+ hires a year
• 43 markets
• 400+ Hiring Managers
• 20+ languages
• Largest Recruitment markets: US,
UK, France, Russia, India
®
Our Challenge With Outsourced Recruitment
Reactive Inefficient Costly
• Reliance on ad-hoc external agencies
• First candidate contact: face-to-face interviews with shortlist of 3-5
• No control over quality of interview and candidate experience
• No control how the 3 candidates were selected
• One size fits all psychometric testing
®
Bringing Recruitment Home
Industry wide shift in how to approach recruitment
• Tasked with looking for innovation in the recruitment process
• Efficiency and effectiveness
• Capturing intelligence
• Building candidate pipelines
• Stronger qualitative metrics and reporting
• Shift from reactive to proactive
®
Bringing Recruitment Home – Continued
Better
Infrastructure
Tool Kits Interview
App
Sonru
®
Show Product
in Action
Word Of
Mouth
HQ Tools &
Training
Building
Awareness
Building
Adoption
Change
Management
Bringing Recruitment Home – Rolling Sonru Out
®
Advertisement CV
Phone
Interview
Video
Interview
Face to Face Assessment
200-4000
respondents
per job
All reviewed
by
recruiters;
long-list CVs
reviewed by
HMs
10% 10-12 3-4 2
Revised Selection Process - Example
®
Faster Process &
Reduced Time to Hire
Better Quality of
Candidates
Improved Overall
Structure
Substantial Cost
Savings
Impartial & Unbiased
Interviewing
Regaining Control
Over the Process
Revised Selection Process - Big Wins
®
One Sonru Super User1
7 Months
Interview Projects
200,000 Pounds in Savings
27
200
010727200
Revised Selection Process -The Story of One Sonru Super User
®
 Hiring managers involved from start to finish, stronger collaboration with recruiter.
 No surprises or ‘hoping for the best’. Hiring managers review responses and assess fit.
Recruiter no longer the “gate-keeper”.
 Better calibre of short-list, no more “helping” candidates to get to short-list.
 Minimum of 3 staff viewing the videos - HM, Hiring Manager’s Manager and recruiter.
 Re-watching helps interviewers prepare prior to a face to face interview.
 Convenience of reviewing on their own schedule.
Hiring Manager Experience of Video Interviewing
“From Hiring Manager Experience – Video Interviewing has been a step forward for us.”
®
Candidate Experience of Video Interviewing
Overall Completion Rate 84%
Varied between
markets
84% candidate
satisfaction
95% would complete a
video interview again
“It was very quick and easy to do. I
appreciated that there were
practice questions beforehand so
that I could become familiar with
the interview.”
“I liked the idea that the hiring manager
had a say in the outcome and not just
the recruiter.”
®
Lessons Learned
 Trial and error in creating interviews.
 Used for entry-level to middle management but in some cases for director level.
 Building question banks (BLX, functional and behavioural/culture fit).
 Breaking interviews into manageable sections.
 Emphasis on helping the candidate.
 We tell the candidates the first two questions.
 Steering away from trick questions.
®
Latin America
Ambassadors
APAC
Adoption Stage
North America
Briefing Stage
Northern Europe
Biggest Usage
®
Sonru Video Interviewing – The Bacardi
Story
Q&A
Contact:
sales@sonru.com

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#FIRMday London 27th April 2017: Insight in to Video Interviewing, Sonru

  • 1. ® Sonru Video Interviewing – The Bacardi Story Ed Hendrick Sonru Katya Yuldasheva Bacardi
  • 2. ® Introduction to Sonru & Video Interviewing New Video Interviewing Research The Bacardi Story Q&A Agenda
  • 3. ® What is Video Interviewing Easily Sharable Comprehensive View of Candidates Removes Geographical Boundaries Asynchronous or Live
  • 4. ® Founded in 2007 500+ Enterprise Clients Worldwide Available in 18 Languages Multi-Platform, ATS Friendly Full In-house Customer Support 24/7/365 About Sonru
  • 5. ® Industry Leading Research Focus on Big Data Impossible with Other Screening Methods Reinforcing Commitment to Candidate Experience 500,000 Insights
  • 6. ® Research Highlights – Changing Demographics 2011 2017 Under 35s – 73% Over 35s – 27% Male Candidates – 70% Female Candidates – 30% Under 35s – 65% Over 35s – 35% Male Candidates – 50% Female Candidates – 50%
  • 7. 500,000 Insights Whitepaper For more see: www.sonru.com
  • 8. ®
  • 9. ® Contents • About Bacardi • Bacardi Recruitment Context • Our Challenge with Outsourced Recruitment • Bringing Recruitment Home • Revised Selection Process • The Hiring Manager Experience • Lessons Learned • Candidate Experience
  • 10. ® About Bacardi – Steeped in History • Founded in Cuba in 1862. • 7 generations of Bacardi family. • Portfolio exceeding 200 brands. • Present in more than 160 markets with 5500 employees worldwide. • Our employees (Primos) are guardians of our tradition.
  • 11. ® Recruitment Context – High Volume & Diverse • 800+ hires a year • 43 markets • 400+ Hiring Managers • 20+ languages • Largest Recruitment markets: US, UK, France, Russia, India
  • 12. ® Our Challenge With Outsourced Recruitment Reactive Inefficient Costly • Reliance on ad-hoc external agencies • First candidate contact: face-to-face interviews with shortlist of 3-5 • No control over quality of interview and candidate experience • No control how the 3 candidates were selected • One size fits all psychometric testing
  • 13. ® Bringing Recruitment Home Industry wide shift in how to approach recruitment • Tasked with looking for innovation in the recruitment process • Efficiency and effectiveness • Capturing intelligence • Building candidate pipelines • Stronger qualitative metrics and reporting • Shift from reactive to proactive
  • 14. ® Bringing Recruitment Home – Continued Better Infrastructure Tool Kits Interview App Sonru
  • 15. ® Show Product in Action Word Of Mouth HQ Tools & Training Building Awareness Building Adoption Change Management Bringing Recruitment Home – Rolling Sonru Out
  • 16. ® Advertisement CV Phone Interview Video Interview Face to Face Assessment 200-4000 respondents per job All reviewed by recruiters; long-list CVs reviewed by HMs 10% 10-12 3-4 2 Revised Selection Process - Example
  • 17. ® Faster Process & Reduced Time to Hire Better Quality of Candidates Improved Overall Structure Substantial Cost Savings Impartial & Unbiased Interviewing Regaining Control Over the Process Revised Selection Process - Big Wins
  • 18. ® One Sonru Super User1 7 Months Interview Projects 200,000 Pounds in Savings 27 200 010727200 Revised Selection Process -The Story of One Sonru Super User
  • 19. ®  Hiring managers involved from start to finish, stronger collaboration with recruiter.  No surprises or ‘hoping for the best’. Hiring managers review responses and assess fit. Recruiter no longer the “gate-keeper”.  Better calibre of short-list, no more “helping” candidates to get to short-list.  Minimum of 3 staff viewing the videos - HM, Hiring Manager’s Manager and recruiter.  Re-watching helps interviewers prepare prior to a face to face interview.  Convenience of reviewing on their own schedule. Hiring Manager Experience of Video Interviewing “From Hiring Manager Experience – Video Interviewing has been a step forward for us.”
  • 20. ® Candidate Experience of Video Interviewing Overall Completion Rate 84% Varied between markets 84% candidate satisfaction 95% would complete a video interview again “It was very quick and easy to do. I appreciated that there were practice questions beforehand so that I could become familiar with the interview.” “I liked the idea that the hiring manager had a say in the outcome and not just the recruiter.”
  • 21. ® Lessons Learned  Trial and error in creating interviews.  Used for entry-level to middle management but in some cases for director level.  Building question banks (BLX, functional and behavioural/culture fit).  Breaking interviews into manageable sections.  Emphasis on helping the candidate.  We tell the candidates the first two questions.  Steering away from trick questions.
  • 22. ® Latin America Ambassadors APAC Adoption Stage North America Briefing Stage Northern Europe Biggest Usage
  • 23. ® Sonru Video Interviewing – The Bacardi Story Q&A Contact: sales@sonru.com

Editor's Notes

  1. Like I said, there is a lot of research in this whitepaper but I know everyone is keen to hear from Katya about the Bacardi story but if you want to come chat to us after we have some information you can take with you or visit the Sonru website to view the full paper. Intro to Katya: