THE GREAT DEBATE
Is reference checking dead?
Facilitator
Robin Clarke
General Manager - UK & Ireland,
Xref
Anti-referencing
Del Connolly
Senior Director
LHi Group
Pro-referencing
Alex Jordan
Operations & Resourcing Manager
Cielo Talent
Today’s panel
XREF.COM
Are you pro- or
anti-reference checking?
XREF.COM
Has reference checking died out
in the UK?
XREF.COM
What our social research
tells us
XREF.COM
Do you conduct pre-employment checks?
Yes
No
Sometimes
0% 20% 40% 60%
73%
16%
11%
80%
XREF.COM
Do you think traditional reference checking still
serves its purpose?
Yes
No
Don’t know (what is
the purpose?)
0% 20% 40% 60%
58%
31%
11%
XREF.COM
References can be useful for
making sure the right candidate is
hired, but sometimes agree that it
would be easier without and
companies are limited on what
information can be given so
sometimes can be seen as a non-
value adding task.
HR Admin Team Leader
Pro referencing however, this
should not be the sole reason a
candidate is rejected or accepted.
Their previous employer may not
want them to move on in the
sector they would like to advance
in or they may hold a grudge
against them for wanting to
progress elsewhere.
PhD Student (Psychology)
Why would anyone be anti-
reference checking?
We have saved many a train
wreck by taking references in
my 25 year recruitment career
in the UK, OZ and NZ.
Agency Director
XREF.COM
Are there any specific
roles/occasions that reference
checking is important for?
XREF.COM
What if you simply don’t do
reference checks? Are there
any consequences?
XREF.COM
What our social research
tells us
XREF.COM
What job roles do you think reference checks are
most relevant for?
All roles
0% 20% 40% 60%
58%
35%
9%
High-paid, executive-level roles
Low-paid, entry-level roles
Temporary and contract roles
They’re not relevant for any role
15%
5%
XREF.COM
0% 10% 20% 30%
40%
29%
11%
40%
Very concerned
Slightly concerned
Happy
Don’t Know
Consider this scenario:
How would you feel about staying in a hotel that had not
conducted reference checks on housekeeping staff?
20%
XREF.COM
And finally, how about this one:
How would you feel if you knew your GP hadn’t had their
references checked?
Very concerned
0% 25% 50% 75%
84%
3%
100%
Happy
Don’t Know
Slightly concerned
6%
7%
XREF.COM
Why do referees provide
‘neutral’ references?
A lack of time? Fear?
XREF.COM
Has the purpose of reference
checking changed due to new
regulations and governance (e.g.
GDPR)?
XREF.COM
Have there been any occasions
when wish you had referenced
someone…or you’re really glad
you did?
Questions?

#FIRMday Manchester 25th Sept 2019 - Xref: The great debate is reference checking dead

  • 1.
    THE GREAT DEBATE Isreference checking dead?
  • 2.
    Facilitator Robin Clarke General Manager- UK & Ireland, Xref Anti-referencing Del Connolly Senior Director LHi Group Pro-referencing Alex Jordan Operations & Resourcing Manager Cielo Talent Today’s panel
  • 3.
    XREF.COM Are you pro-or anti-reference checking?
  • 4.
  • 5.
    XREF.COM What our socialresearch tells us
  • 6.
    XREF.COM Do you conductpre-employment checks? Yes No Sometimes 0% 20% 40% 60% 73% 16% 11% 80%
  • 7.
    XREF.COM Do you thinktraditional reference checking still serves its purpose? Yes No Don’t know (what is the purpose?) 0% 20% 40% 60% 58% 31% 11%
  • 8.
    XREF.COM References can beuseful for making sure the right candidate is hired, but sometimes agree that it would be easier without and companies are limited on what information can be given so sometimes can be seen as a non- value adding task. HR Admin Team Leader Pro referencing however, this should not be the sole reason a candidate is rejected or accepted. Their previous employer may not want them to move on in the sector they would like to advance in or they may hold a grudge against them for wanting to progress elsewhere. PhD Student (Psychology) Why would anyone be anti- reference checking? We have saved many a train wreck by taking references in my 25 year recruitment career in the UK, OZ and NZ. Agency Director
  • 9.
    XREF.COM Are there anyspecific roles/occasions that reference checking is important for?
  • 10.
    XREF.COM What if yousimply don’t do reference checks? Are there any consequences?
  • 11.
    XREF.COM What our socialresearch tells us
  • 12.
    XREF.COM What job rolesdo you think reference checks are most relevant for? All roles 0% 20% 40% 60% 58% 35% 9% High-paid, executive-level roles Low-paid, entry-level roles Temporary and contract roles They’re not relevant for any role 15% 5%
  • 13.
    XREF.COM 0% 10% 20%30% 40% 29% 11% 40% Very concerned Slightly concerned Happy Don’t Know Consider this scenario: How would you feel about staying in a hotel that had not conducted reference checks on housekeeping staff? 20%
  • 14.
    XREF.COM And finally, howabout this one: How would you feel if you knew your GP hadn’t had their references checked? Very concerned 0% 25% 50% 75% 84% 3% 100% Happy Don’t Know Slightly concerned 6% 7%
  • 15.
    XREF.COM Why do refereesprovide ‘neutral’ references? A lack of time? Fear?
  • 16.
    XREF.COM Has the purposeof reference checking changed due to new regulations and governance (e.g. GDPR)?
  • 17.
    XREF.COM Have there beenany occasions when wish you had referenced someone…or you’re really glad you did?
  • 18.