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Karen
“I don’t want to stand still. I want to work on
projects where I can really make my mark. But
I want to work for a business that contributes
to society as well as making profits. ”
CAREER GOALS
• Progressive career opportunities
• Working on major change projects
• Lead a team of Project Managers
• Good compensation
• Do some good!
CAREER FRUSTRATIONS
• Poor technology holding me back
• Feels overlooked in such a big
structure
• Business keeps changing direction
and ownership
• Lack of personal development
Age 35
Job Project Manager
Education Bachelors Degree.
Prince 2 qualified
Experience 7 years Project
Management
Location Bristol
Family Married, two children
aged 5 and 7
Personality
traits
Confident, Self-
assured, collaborative,
sociable, analytical
Current role IT Project Manager at
AXA Insurance
COMMUNICATING
• LinkedIn
• TEDtalks
• Influencer content/thought leadership
• Direct recruiter approaches
VALUES
• Stability and reliability
• People, then profit
• Change is to be embraced
Collaborator
Change agent
Looking for both structure and freedom
Strong views on CSR
Passionate about Tech
HOBBIES & PREFERENCES
• Keeping fit and training
• Kids schools and sports clubs
• Netflix binging
Practical and Pragmatic
Social News
We do our best for our people
Contact Centre
Retail
Distribution
Head Office
Our future is full of opportunity
Contact Centre
Retail
Distribution
Head Office
Our success brings security
Contact Centre
Retail
Distribution
Head Office
Our teams are close-knit and positive
Contact Centre
Retail
Distribution
Head Office
Karen
“I don’t want to stand still. I want to work on
projects where I can really make my mark. But
I want to work for a business that contributes
to society as well as making profits. ”
CAREER GOALS
• Progressive career opportunities
• Working on major change projects
• Lead a team of Project Managers
• Good compensation
• Do some good!
CAREER FRUSTRATIONS
• Poor technology holding me back
• Feels overlooked in such a big
structure
• Business keeps changing direction
and ownership
• Lack of personal development
Age 35
Job Project Manager
Education Bachelors Degree.
Prince 2 qualified
Experience 7 years Project
Management
Location Bristol
Family Married, two children
aged 5 and 7
Personality
traits
Confident, Self-
assured, collaborative,
sociable, analytical
Current role IT Project Manager at
AXA Insurance
COMMUNICATING
• LinkedIn
• TEDtalks
• Influencer content/thought leadership
• Direct recruiter approaches
VALUES
• Stability and reliability
• People, then profit
• Change is to be embraced
Collaborator
Change agent
Looking for both structure and freedom
Strong views on CSR
Passionate about Tech
HOBBIES & PREFERENCES
• Keeping fit and training
• Kids schools and sports clubs
• Netflix binging
Practical and Pragmatic
Social News
• ATS job description
• ATS application
• Regret/progress comms
• Interview
• Role play
• Literacy/Numeracy test
• Abstract
reasoning/Psychometric
test
Application & Assessment
• Offer & Contract
• Welcome email
• Pre-join onboarding comms
• Induction presentations
• Core training
• Functional training
• HRA 30 day catch up
• 3 month probation review
• Quarterly networking event
Onboarding
• Staff handbook
• Intranet
• HR system
• Benefits comms
• L&D portal
• Careers portal
• Values comms
• Performance evaluation
• Leadership workshops
• Engagement survey
Employment
• Pension
communications
• Alumni Facebook
group
Alumni network
• Job listings
• Glassdoor reviews
• LinkedIn Recruiter
social posts
• Direct approaches
• Career site pages
• Career presentations
• ATS job alerts
• Social posts
Attraction
0
100
200
300
400
500
Jan Feb Mar Apr
Followers
0
10
20
30
40
50
60
Jan Feb Mar Apr
%
0
10
20
30
40
50
Jan Feb Mar Apr
%
48
50
52
54
56
58
60
62
Jan Feb Mar Apr
Days
#FIRMday Bristol 6th February 2019 - PeopleBrand: Employer brand success – ten steps you need to consider
#FIRMday Bristol 6th February 2019 - PeopleBrand: Employer brand success – ten steps you need to consider

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#FIRMday Bristol 6th February 2019 - PeopleBrand: Employer brand success – ten steps you need to consider

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  • 18. Karen “I don’t want to stand still. I want to work on projects where I can really make my mark. But I want to work for a business that contributes to society as well as making profits. ” CAREER GOALS • Progressive career opportunities • Working on major change projects • Lead a team of Project Managers • Good compensation • Do some good! CAREER FRUSTRATIONS • Poor technology holding me back • Feels overlooked in such a big structure • Business keeps changing direction and ownership • Lack of personal development Age 35 Job Project Manager Education Bachelors Degree. Prince 2 qualified Experience 7 years Project Management Location Bristol Family Married, two children aged 5 and 7 Personality traits Confident, Self- assured, collaborative, sociable, analytical Current role IT Project Manager at AXA Insurance COMMUNICATING • LinkedIn • TEDtalks • Influencer content/thought leadership • Direct recruiter approaches VALUES • Stability and reliability • People, then profit • Change is to be embraced Collaborator Change agent Looking for both structure and freedom Strong views on CSR Passionate about Tech HOBBIES & PREFERENCES • Keeping fit and training • Kids schools and sports clubs • Netflix binging Practical and Pragmatic Social News
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  • 26. We do our best for our people Contact Centre Retail Distribution Head Office Our future is full of opportunity Contact Centre Retail Distribution Head Office Our success brings security Contact Centre Retail Distribution Head Office Our teams are close-knit and positive Contact Centre Retail Distribution Head Office
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  • 28. Karen “I don’t want to stand still. I want to work on projects where I can really make my mark. But I want to work for a business that contributes to society as well as making profits. ” CAREER GOALS • Progressive career opportunities • Working on major change projects • Lead a team of Project Managers • Good compensation • Do some good! CAREER FRUSTRATIONS • Poor technology holding me back • Feels overlooked in such a big structure • Business keeps changing direction and ownership • Lack of personal development Age 35 Job Project Manager Education Bachelors Degree. Prince 2 qualified Experience 7 years Project Management Location Bristol Family Married, two children aged 5 and 7 Personality traits Confident, Self- assured, collaborative, sociable, analytical Current role IT Project Manager at AXA Insurance COMMUNICATING • LinkedIn • TEDtalks • Influencer content/thought leadership • Direct recruiter approaches VALUES • Stability and reliability • People, then profit • Change is to be embraced Collaborator Change agent Looking for both structure and freedom Strong views on CSR Passionate about Tech HOBBIES & PREFERENCES • Keeping fit and training • Kids schools and sports clubs • Netflix binging Practical and Pragmatic Social News
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  • 30. • ATS job description • ATS application • Regret/progress comms • Interview • Role play • Literacy/Numeracy test • Abstract reasoning/Psychometric test Application & Assessment • Offer & Contract • Welcome email • Pre-join onboarding comms • Induction presentations • Core training • Functional training • HRA 30 day catch up • 3 month probation review • Quarterly networking event Onboarding • Staff handbook • Intranet • HR system • Benefits comms • L&D portal • Careers portal • Values comms • Performance evaluation • Leadership workshops • Engagement survey Employment • Pension communications • Alumni Facebook group Alumni network • Job listings • Glassdoor reviews • LinkedIn Recruiter social posts • Direct approaches • Career site pages • Career presentations • ATS job alerts • Social posts Attraction
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  • 35. 0 100 200 300 400 500 Jan Feb Mar Apr Followers 0 10 20 30 40 50 60 Jan Feb Mar Apr % 0 10 20 30 40 50 Jan Feb Mar Apr % 48 50 52 54 56 58 60 62 Jan Feb Mar Apr Days