This document provides an investor presentation by Finning International Inc., which is the world's largest Caterpillar dealer. The summary includes:
1) Finning operates in Canada, South America, and the UK/Ireland, employs 15,000 people, and services key industries like mining and construction.
2) Finning's value proposition is providing Caterpillar equipment combined with their unmatched service capabilities to create value for customers.
3) Finning has a strong core business in product support and aims to drive operational excellence, complete acquisitions, and achieve earnings growth targets.
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Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
2. Forward Looking Information
This report contains statements about the Company‟s business outlook, objectives, plans, strategic priorities and other statements that are not historical facts. A statement Finning makes is
forward-looking when it uses what the Company knows and expects today to make a statement about the future. Forward-looking statements may include words such as aim, anticipate,
assumption, believe, could, expect, goal, guidance, intend, may, objective, outlook, plan, project, seek, should, strategy, strive, target, and will. Forward-looking statements in this report
include, but are not limited to, statements with respect to: expectations with respect to the economy and associated impact on the Company‟s financial results; expected revenue and SG&A
levels and EBIT growth; anticipated generation of free cash flow (including projected net capital and rental expenditures), and its expected use; anticipated defined benefit plan contributions;
the expected target range of Debt Ratio; the impact of new and revised IFRS that have been issued but are not yet effective; the expected timetable for completion of the proposed
transaction between the Company and Caterpillar to acquire the distribution and support business formerly operated by Bucyrus in Finning‟s Canadian dealership territory; growth prospects
for the former Bucyrus business acquired or being acquired by the Company in Finning‟s dealership territories (Bucyrus) and the competitive advantages of the business being acquired;
expected future financial and operating results generated from Bucyrus; anticipated benefits and synergies of Bucyrus; and the expected impact of Bucyrus on Finning‟s earnings. All such
forward-looking statements are made pursuant to the „safe harbour‟ provisions of applicable Canadian securities laws.
Unless otherwise indicated by us, forward-looking statements in this report describe Finning‟s expectations at September 12, 2012. Except as may be required by Canadian securities laws,
Finning does not undertake any obligation to update or revise any forward-looking statement, whether as a result of new information, future events, or otherwise.
Forward-looking statements, by their very nature, are subject to numerous risks and uncertainties and are based on several assumptions which give rise to the possibility that actual results
could differ materially from the expectations expressed in or implied by such forward-looking statements and that Finning‟s business outlook, objectives, plans, strategic priorities and other
statements that are not historical facts may not be achieved. As a result, Finning cannot guarantee that any forward-looking statement will materialize. Factors that could cause actual results
or events to differ materially from those expressed in or implied by these forward-looking statements include: general economic and market conditions; foreign exchange rates; commodity
prices; the level of customer confidence and spending, and the demand for, and prices of, Finning‟s products and services; Finning‟s dependence on the continued market acceptance of
Caterpillar‟s products and Caterpillar‟s timely supply of parts and equipment; Finning‟s ability to continue to improve productivity and operational efficiencies while continuing to maintain
customer service; Finning‟s ability to manage cost pressures as growth in revenues occur; Finning‟s ability to attract sufficient skilled labour resources to meet growing product support
demand; Finning‟s ability to negotiate and renew collective bargaining agreements with satisfactory terms for Finning‟s employees and the Company; the intensity of competitive activity;
Finning‟s ability to successfully integrate the distribution and support business formerly operated by Bucyrus after that transaction closes; Finning‟s ability to raise the capital needed to
implement its business plan; regulatory initiatives or proceedings, litigation and changes in laws or regulations; stock market volatility; changes in political and economic environments for
operations; the integrity, reliability, and availability of information technology and the data processed by that technology; operational benefits from the new ERP system. Forward-looking
statements are provided in this report for the purpose of giving information about management‟s current expectations and plans and allowing investors and others to get a better
understanding of Finning‟s operating environment. However, readers are cautioned that it may not be appropriate to use such forward-looking statements for any other purpose.
Forward-looking statements made in this report are based on a number of assumptions that Finning believed were reasonable on the day the Company made the forward-looking statements.
Refer in particular to the Outlook section of the MD&A. Some of the assumptions, risks, and other factors which could cause results to differ materially from those expressed in the forward-
looking statements contained in this report are discussed in the Company‟s current Annual Information Form (AIF) in Section 4.
Finning cautions readers that the risks described in the AIF are not the only ones that could impact the Company. Additional risks and uncertainties not currently known to the Company or
that are currently deemed to be immaterial may also have a material adverse effect on Finning‟s business, financial condition, or results of operations.
Except as otherwise indicated, forward-looking statements do not reflect the potential impact of any non-recurring or other unusual items or of any dispositions, mergers, acquisitions, other
business combinations or other transactions that may be announced or that may occur after the date hereof. The financial impact of these transactions and non-recurring and other unusual
items can be complex and depends on the facts particular to each of them. Finning therefore cannot describe the expected impact in a meaningful way or in the same way Finning presents
known risks affecting its business.
All amounts in this presentation are in Canadian dollars unless otherwise noted
2
3. Finning International Inc. (TSX:FTT)
World‟s largest Caterpillar dealer Canada
53%
3 regions, 7 countries
Yukon The Northwest
15,000 employees Territories
Key industries
South America Fort McMurray
British
Mining (oil sands, copper, coal) 33% Columbia Alberta
Edmonton
Construction Bolivia
Power systems Antofagasta Vancouver
(head office)
Chile
Market cap ~ $4.0 billion Argentina
Uruguay
Santiago
Revenue
UK & Ireland
FY2011 = $5.9 billion 14%
United
YTD ended Jun 30, 2012 = 3.2 billion Ireland
Kingdom
Cannock
Quarterly dividend = $0.14 per share
3
4. Value Proposition
Caterpillar Equipment + Finning Service = Customer Value
Proven Reliability Unmatched Capabilities First with Customers
Operating in some of most resource-rich territories
Unmatched product support capability and customer relationships
Well-positioned to capture growth opportunities
Strong cash generating business model
Focused on disciplined and rigorous execution of our strategy
4
5. Creating Our Future
Mining Solutions Power Systems
Ultimate Vision
(2015) Providing unrivalled services that earn
customer loyalty, we will be CAT’s best
Global global business partner.
Solutions
Provider
S
T
R Core/BCP
Acquisition(s)
A Leadership
T
E Safety
G
Sales & Solutions
Intermediate I
Operational
(2013-2014) C
Excellence 5 x S Service & Parts
Operating
Operational
Excellence G Supply Chain
Leverage
9-10% EBIT
R
Systems
O
W
T
Priorities H
(2012)
Execution
Canada Business Recovery/ Free Cash Flow/ High Performance/
Bucyrus Integration
EBIT Improvement Balance Sheet Deleverage Engagement
5
6. Cash Engine for Growth
Strong cash flow from operations
EBITDA ~ $500 - 800M per year*
Cash for Growth
Disciplined
capital spending
Dividends Enhanced
focus on
~ $100M per year*
Reduce debt working capital
management
Acquisitions
Net rental additions
~ $100-$150M per year*
* Averages over economic cycle 6
7. Solid Foundation – The New Finning
Strategically re-positioned to drive operating performance regardless of market
conditions
Reduced rental exposure
Revenue and asset shift to core business and mining
Limited fixed capital commitments
Targeted investments to strengthen competitive advantage
Unparalleled product support infrastructure and capabilities
People development (technical and leadership) and high-performance culture
New ERP system
Increased focus on cost discipline and margin expansion
Driving operational excellence through productivity & efficiency improvements
Tremendous discipline on working capital
Reducing uncommitted inventory given current economic uncertainty
7
8. Strong Core Business
Product support growth
Significant installed base of large mining and heavy construction equipment
with high parts and service consumption
Unmatched product support infrastructure (e.g. component remanufacturing
and machine rebuild facilities in all regions)
Broad product support capabilities and differentiated technologies (e.g.
productivity optimization, remote condition monitoring & diagnostics)
Expanded product offering
Bucyrus (shovels, drills, underground)
795F electric drive truck
Truck bodies
Strong relationship and alignment
with Caterpillar
8
9. 2012 Outlook
Market activity remains positive across our operations
Healthy order intake and strong backlog provide good visibility into the
balance of 2012
Robust demand for product support
Expect 2012 revenues to grow by 12-15% over 2011
Operating with caution
Monitoring business conditions closely
Taking prudent steps to reduce working capital
Optimistic about Q3 and Q4
Strong revenue levels
Continued improvement in EBIT margin performance
Improving working capital and debt ratios
9
10. 2013 Tailwinds
Revenue
Bucyrus FY revenue ~$700 million
Sustainable growth in product support
Large equipment population and aging
fleets
Fort McKay oil sands facility operational
SG&A
ERP - no „support‟ costs; operational benefits
in Canada
Supply chain improvements = reduced
working capital
Improved service productivity and efficiency
EBIT margin expansion New Fort McKay oil sands service
facility: 16 bays, 160,000 sq. ft.
On track to reach 9-10% EBIT margin target
10
11. Summary
Robust long-term fundamentals
Solid foundation
Strong core business
Significant tailwind into 2013
Focus on disciplined execution
Driving operational excellence
Committed to reach EBIT margin targets
in all operations
2012 priorities
Improve operating profitability in Canada
Successfully integrate Bucyrus into
each region
Drive strong free cash flow and
strengthen balance sheet
11
13. Q2 2012 Highlights
Strong top line growth; record product support revenue for the third
consecutive quarter
Record EBIT and EBITDA driven by solid results from South America and
UK & Ireland
Robust market activity in all territories
Good quoting activity and solid order intake
Large equipment population drives growing demand for product support
ERP costs in Canada continued to decline
Sequential improvement in Canada‟s operating profitability
Stepping up efforts to reduce incremental costs through second half
of 2012
Negative free cash flow driven by higher working capital requirements
Expect positive free cash flow in Q3 and Q4; essentially break-even
in FY2012
13
14. Oil Sands Mining Fleet Growth
Additional CAT
Caterpillar Units Total Units Finning’s
Equipment Type at Jun 30, 2012 at Jun 30, 2012 Market Share
Units Projected
2012 to 2016*
400 Ton Trucks (797) 250 278 88% 147
320 – 340 Ton Trucks (future 795F/MT5500) 131
240 Ton Trucks (793) 158 182 87% 67
100 – 200 Ton Trucks (777-789) 408 416 98% 158
Ultra Large Tractors (D11 & D10) 293 322 91% 165
Large Tractors (D8 & D9) 255 287 89% 80
Ultra Large Graders (24) 90 90 100% 69
Large Graders (16) 85 86 99% 40
Total 1,539 1,792 726
Projections include the existing projects and their expansions, as well as
contractor equipment for: Syncrude (Base & Aurora), Suncor (Steepbank &
Millennium), Shell/Albian (Muskeg River & Jackpine), CNRL (Horizon),
Exxon/Imperial (Kearl), Suncor (Fort Hills)
* Includes units projected from June 30, 2012 to the end of 2016 14
15. FINSA Mining Fleet Growth
Additional CAT
Caterpillar Units Total Units Finning’s
Equipment Type at Dec 31, 2011 at Dec 31, 2011 Market Share
Units Projected
2012 to 2016*
Ultraclass Trucks Size (797-795) 212 508 55% 260
Large Mining Trucks (793 – 777) 749 1,208 69% 328
Large Wheel Loaders (994 – 992) 151 236 71% 37
Large Wheel Dozers (854 – 824) 137 253 84% 64
Track-Type Tractors (D11 – D9) 301 535 60% 138
Motor Graders (24 - 16) 152 253 71% 62
Underground 120 400 37% 90
Total 1,822 3,393 59% 979
* Market share, PINS rolling 12 months as of June 2011.
** Caterpillar projected includes units forecast for FINSA from 2012 till 2016 which are incremental to units at December 31, 2011. These projections
constitute “forward-looking information” which reflect the current view of Finning of future events and are subject to risk and uncertainties. Actual
results could differ materially from current expectations.
15
16. Well Diversified Across End Markets
Product Support Revenue New Equipment Sales
by Industry by Industry
Other* Forestry Other
Power Systems 1% Petroleum 2% 3%
10% Mining 6% Mining
62% 32%
Construction Power
27% Systems
17%
Construction
* Includes petroleum, forestry and other sectors 40%
YTD ending June 30, 2012
16
17. Well Diversified Across Regions
Product Support Revenue New Equipment Sales
by Operation by Operation
UK and Ireland
UK and Ireland 18%
10% Canada
Canada
51%
52%
South America
38% South America
31%
YTD ending June 30, 2012
17