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Crystal Nelson has over 10 years of experience in customer service, tutoring, and caregiving roles. She has worked in customer service for companies like Dialog Direct, Comcast, Arise Virtual Solutions, and Onstar, where she assisted customers with accounts, billing, and technical support. Nelson has also tutored and assisted students from preschool through high school. She is seeking new opportunities in customer service, education, or a related field.
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resumedetailsept15
Kerrie Endsley is seeking a responsible position utilizing her customer service and people skills. She has over 10 years of experience in roles involving sales, customer service, office administration, and facilities security. Her resume lists skills in sales, insurance verification, Microsoft Office, accounting, and various front desk and security software. She has a background in dental assisting and has a Associate's degree from Lone Star College with a GPA of 3.67.
Tonya C Buchanan Resume
Tonya Buchanan has over 15 years of experience in customer service and administrative roles. She has worked in financial aid coordination, business development, banking, printing, auto parts retail, pool and spa services, and as a cosmetologist. Her experience also includes managing cash receipts, ordering inventory, assisting customers, answering phones, and coordinating special events. Most recently, she has focused on caring for family members but is eager to return to full-time employment and be a contributing member of a team.
Bradley resume 16
Bradley K. Tunis has over 10 years of experience in client services and portfolio management. He currently works as a Patient Service Associate at Advance Medical in Westwood, MA, where he supports employees of major companies in obtaining medical opinions and manages 5 physicians. Previously, he was a Client Service Manager at Long Term Solutions, where he coordinated insurance assessments in 9 states. He also has a Bachelor of Science degree in Management from Bentley University and professional training in client support, business management, and Microsoft Office.
EDGAR RODRIGUEZ RESUME UPDATED
Edgar Rodriguez is seeking a position in security or customer service. He has several years of experience in customer service roles, including his current role providing support to clients and members at an insurance company. He is bilingual in English and Spanish, has excellent communication skills, and is pursuing a criminal justice degree.
Resume 5-15
Shelby is seeking a career that values teamwork and honesty. She has worked in healthcare administration, billing, and publishing. Shelby commits fully to projects until completion and works well independently or with others. She is adaptable to changing tasks and takes initiative. Her experience includes filing, data entry, customer service, and spreadsheet management. Shelby has strong interpersonal and organizational skills.
Natasha Collens-2
The document contains Natasha Collens' resume, including her contact information, work experience from 2014 to 2002 in roles such as customs release at Pacific Customs Brokers, answering phones and filing at Hays Recruitment, serving and front desk coverage at Renaissance Retirement Resort, and assisting roles in optometry and special education from 2011 to 2005. Her education includes a SETA program certificate from 2004 and high school graduation in 1998, and she has volunteer experience with Jobs Daughters International and Order of Amaranth fundraising. References are available upon request.
Donna resumeA (3)
Donna A Gagliardi has over 10 years of experience in healthcare administration, customer service, and accounting roles. She currently works as a Post Hospital Coordinator, executing daily outreach operations to recently hospitalized clients and maintaining records of customer interactions. Previously, she held roles in administrative support, budget preparation, customer service direction, and catering coordination. Gagliardi has a Computerized Accounting Certificate and is skilled in both standard and proprietary software systems, working well under pressure.
Misty Womack Nix Resume
The document is a resume for Misty Womack Nix seeking a position that utilizes her diverse work experience. She has experience as a receptionist/childcare attendant at a health and wellness center, as a production worker at a laboratory, and as a customer service representative. She is currently pursuing a degree in Medical Assisting and has various medical skills such as CPR certification, minor office surgery, injections, and vital signs.
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resumedetailsept15
Kerrie Endsley is seeking a responsible position utilizing her customer service and people skills. She has over 10 years of experience in roles involving sales, customer service, office administration, and facilities security. Her resume lists skills in sales, insurance verification, Microsoft Office, accounting, and various front desk and security software. She has a background in dental assisting and has a Associate's degree from Lone Star College with a GPA of 3.67.
Tonya C Buchanan Resume
Tonya Buchanan has over 15 years of experience in customer service and administrative roles. She has worked in financial aid coordination, business development, banking, printing, auto parts retail, pool and spa services, and as a cosmetologist. Her experience also includes managing cash receipts, ordering inventory, assisting customers, answering phones, and coordinating special events. Most recently, she has focused on caring for family members but is eager to return to full-time employment and be a contributing member of a team.
Bradley resume 16
Bradley K. Tunis has over 10 years of experience in client services and portfolio management. He currently works as a Patient Service Associate at Advance Medical in Westwood, MA, where he supports employees of major companies in obtaining medical opinions and manages 5 physicians. Previously, he was a Client Service Manager at Long Term Solutions, where he coordinated insurance assessments in 9 states. He also has a Bachelor of Science degree in Management from Bentley University and professional training in client support, business management, and Microsoft Office.
EDGAR RODRIGUEZ RESUME UPDATED
Edgar Rodriguez is seeking a position in security or customer service. He has several years of experience in customer service roles, including his current role providing support to clients and members at an insurance company. He is bilingual in English and Spanish, has excellent communication skills, and is pursuing a criminal justice degree.
Resume 5-15
Shelby is seeking a career that values teamwork and honesty. She has worked in healthcare administration, billing, and publishing. Shelby commits fully to projects until completion and works well independently or with others. She is adaptable to changing tasks and takes initiative. Her experience includes filing, data entry, customer service, and spreadsheet management. Shelby has strong interpersonal and organizational skills.
Natasha Collens-2
The document contains Natasha Collens' resume, including her contact information, work experience from 2014 to 2002 in roles such as customs release at Pacific Customs Brokers, answering phones and filing at Hays Recruitment, serving and front desk coverage at Renaissance Retirement Resort, and assisting roles in optometry and special education from 2011 to 2005. Her education includes a SETA program certificate from 2004 and high school graduation in 1998, and she has volunteer experience with Jobs Daughters International and Order of Amaranth fundraising. References are available upon request.
Donna resumeA (3)
Donna A Gagliardi has over 10 years of experience in healthcare administration, customer service, and accounting roles. She currently works as a Post Hospital Coordinator, executing daily outreach operations to recently hospitalized clients and maintaining records of customer interactions. Previously, she held roles in administrative support, budget preparation, customer service direction, and catering coordination. Gagliardi has a Computerized Accounting Certificate and is skilled in both standard and proprietary software systems, working well under pressure.
Misty Womack Nix Resume
The document is a resume for Misty Womack Nix seeking a position that utilizes her diverse work experience. She has experience as a receptionist/childcare attendant at a health and wellness center, as a production worker at a laboratory, and as a customer service representative. She is currently pursuing a degree in Medical Assisting and has various medical skills such as CPR certification, minor office surgery, injections, and vital signs.
Valarie M Jones_Resume.2016
Valarie M Jones is seeking a position that utilizes her skills in customer service, data entry, billing/collections, and attention to detail. She has over 10 years of experience in roles like shared service support representative, front end account manager, and collections agent. Currently, she is studying for her BSM online degree at the University of Phoenix while maintaining a flexible schedule.
swebbresume
Stephen Webb is seeking a customer service position and has over 14 years of experience in customer service roles. He has worked at UnitedHealth Care and American Express in customer service and training roles, assisting customers with claims, benefits, billing issues, and accounts. Webb has a background in medical billing and various computer skills. He is seeking a new opportunity that allows him to use his problem-solving, multi-tasking, and customer service strengths.
updated 2015
Monica Riley has over 10 years of experience in customer service roles within medical and call center environments. She currently resides in Philadelphia, PA and has a background in health care, including positions as a customer service representative, health care specialist, and receiving tech/laboratory assistant. Her skills include proficiency in Windows, client relations, medical terminology, and call center operations.
JOSETTE E LAWRENCE RESUME
Josette E Lawrence has over 10 years of experience in healthcare customer service and administration. She currently works as a Customer Service Health Care Specialist at Kaiser Permanente, where she assists members with claims, eligibility, and benefits coverage inquiries. Previously, she has held roles providing technical support, customer service, and account resolution at organizations such as Global Payments, Bank of America, and ChartOne. Lawrence is pursuing a Paralegal Studies degree and holds certificates in Project Management and Medical Terminology from Colorado Technical University.
Toni Gagnon resume 2016
A self motivated professional with strong leadership, organizational, problem solving, interpersonal and
communication skills. Dedicated and focused; able to prioritize and completed multiple tasks, and follow through to
achieve project goals. Recognized as detail oriented, creative and loyal with an exceptional ability to work well with
other teammates of all ages. Loves a challenge!
MorganIndy11.0 (1)
Morgan Stricklin has over 10 years of experience in logistics, pharmacy, and customer service. She holds a Bachelor's degree in Exercise Science from the University of Southern Indiana, with a minor in Nutrition. Her career has included roles as an Account Coordinator at C.H. Robinson Worldwide, a Pharmacy Technician at CVS Pharmacy, and a Leasing Consultant for Cross Lake Apartments. She is looking for a new position that utilizes her skills and education.
admin resume
This resume is for Kristine Pisarcik, who seeks a professional position. She has over 10 years of work experience including as an administrative assistant at a medical office, credit researcher, teacher, daycare director, and waitress. She has a Bachelor's degree in Elementary Education from Indiana University of PA, where she graduated with honors and was on the Dean's List. Her technical skills include Microsoft Office programs and credit research databases.
K Wilson resume
Kenya Wilson is seeking employment and has over 15 years of experience in customer service, retail sales, and medical records. She currently works as a Patient Access Representative at Shore Medical Center, where she registers patients, maintains medical records, obtains insurance information, and communicates with patients and staff. Previously, she held roles in food service, customer service, retail store management, and sales. She has a high school diploma from Thomas McKean High School.
Elizabeth Landry
Elizabeth Landry is seeking a position in medical billing and coding utilizing her skills in diagnosis and procedure coding. She has experience with ICD-9, ICD-10, and CPT-4 codes as well as electronic medical records. Landry has worked as a para educator and personal care attendant, mentoring students and mentally challenged individuals. She completed an externship in medical billing and coding and holds a diploma from Virginia College in this field.
Alexandria kelly resume
Alexandria Kelly is seeking a challenging position that allows growth. She has a continuing education certificate in medical billing from Prince George's Community College. Her experience includes over 4 years as a collections coordinator at Educational Systems Federal Credit Union, processing claims and assisting with loans. Previously she was a member service representative at the same credit union for over 3 years, advising members on products and services. She also has sales experience from positions at Protocall Communications, a medical office, and Marshalls department store.
Paul Cortazzo
Paul Cortazzo has over 5 years of experience as a middle market banker at Whitney Bank in New Orleans. He is responsible for maintaining an existing loan portfolio of mid 8-figure balances while generating new business. Cortazzo structures loans, communicates with customers and internal departments, and analyzes financial statements daily to assess creditworthiness. He graduated cum laude from Spring Hill College with a double major in Finance/Economics and Management/Marketing and is currently pursuing his MBA at the University of New Orleans with a 4.0 GPA.
JRR2015
Joseph Reed is seeking a registered nurse position and has a background in nursing education and clinical experience. He has an Associate's in Applied Science in Nursing from Northwestern College and an Associate's in Science from Moraine Valley Community College. His clinical education and experience includes caring for patients in medical-surgical, pediatric, maternal/newborn, mental health, and long-term care settings. He also has relevant work experience as a certified nursing assistant and in office management and customer service roles.
M. Goldstein Resume 06-24-16
Myron Goldstein has over 10 years of experience in customer service roles, including 8 years working in a hospital call center. He possesses an MBA and skills in areas such as customer service, data collection and management, supervision and training. Currently he works as a Patient Service Coordinator at Johns Hopkins Hospital, where he handles patient intake and ensures patient information is accurately collected and recorded.
Linda Flood revised resume 8-3-16
Linda P. Flood has over 30 years of experience in social work, case management, and counseling. She holds a Master's in Social Work from Fordham University and a Bachelor's in Criminal Justice from John Jay College. Her experience includes working as a social worker at SCO Family Services, a methadone maintenance counselor, internships at Fordham Law Clinic and Covenant House, and directing shareholder relations at a securities litigation firm. She has various certifications in nonprofit leadership, social work, child abuse and neglect, CPR, and knowledge of databases like CARES and Microsoft Office.
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This document contains a summary of Brittany Marlowe's skills, career history, and education. For her career history, it outlines her current role as a District Leader at Primerica since 2014 where she helps families with financial and insurance needs. It also details her previous roles as a Customer Service Representative at Capital One Bank from 2014 to August 2014 and as a Non-Performing Loan File Preparation Specialist/Loan Processor at Freddie Mac from 2010 to 2014 where she analyzed loan data and requests. Her education includes graduating from Year Up National Capital Region in 2011 and currently being enrolled in a Bachelor's program in Business Administration at DeVry University with a 3.75 GPA.
Dionne anitra donelson
Dionne Donelson seeks a customer service management position where she can utilize over 10 years of experience in hospitality, customer service, and fundraising. She has held positions as a front desk operator at a hotel, general cleaner, credit card verifier for non-profits, and trainer/recruiter at a fundraising call center. Donelson aims to improve customer satisfaction and drive company growth.
Resume
Compiled and recorded medical charts, reports, and correspondence, using typewriter and personal computer.
Transcribed recorded messages and practitioner's diagnosis and recommendations into patient's medical
record. Transmitted correspondence and medical records by mail, e-mail, and fax. Greeted visitors,
ascertained purpose of visits, and directed to appropriate staff. Routed messages and documents such as
laboratory results to appropriate staff. Answered telephone and directed call to appropriate staff. Maintained
medical records and correspondence files. Prepared and transmitted patients' bills. Scheduled patient
diagnostic appointments and medical consultations. Took dictation in shorthand.
Sharon Foster Resume updated
Sharon Foster is seeking employment and includes her contact information, work history in behavioral health and administrative roles, education including an AAS in Criminal Justice and certifications, involvement in criminal justice and anti-human trafficking organizations, and references. She has over 5 years of work experience in customer service, housekeeping, peer support, administrative assistance, and her current role as a Certified Peer Specialist at Pittsburgh Mercy. She also obtained her GED and has taken several training courses related to mental health and ethics.
Resume 2 - Copy (1)
Michelle L Donaldson is seeking a position that utilizes her customer service and data entry skills. She has over 10 years of experience in customer service roles, including her current position as a Customer Service Rep at AMR Access2Care where she assists customers with transportation requests and deals with provider issues. Previously she was a Subject Matter Expert-Supervisor at Real-time Results where she led a team, coached employees, and provided technical support. She also has experience as a Crew Leader at a BP gas station and as a Member Service Representative at a credit union.
Teresa Wright Resume
Teresa Wright has over 20 years of experience in banking and finance roles including as a loan officer, customer service representative, and teller. She has a background in commercial and consumer lending, account management, and operations. Wright is seeking new career opportunities to utilize her expertise and professionalism gained through banking courses and working at multiple financial institutions in Murfreesboro, Tennessee.
Michael M holcomb resume2014 pge
Michael M. Holcomb is seeking a position that utilizes his 10 years of experience in customer service and 6 years of experience in claims processing. He has experience in leadership development, customer service, mentoring, and relationship building. Holcomb has a California Department of Insurance license and culinary arts degree. His most recent roles include providing excellent customer service at Wells Fargo Student Insurance and Delta Dental. He aims to improve customer experience and service quality.
Cynthia Tabuteau
Cynthia Tabuteau is seeking a position that utilizes her skills and Spanish proficiency with opportunities for growth. She has over 8 years of experience in customer service roles, including currently as a Team Lead at a dental call center where she manages a team of 12 agents and facilitates communication between clinics. Her previous experience also includes roles in loan verification, collections, and customer service for auto financing companies where she processed documents, verified customer information, handled payments and disputes, and assisted with various tasks.
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Valarie M Jones is seeking a position that utilizes her skills in customer service, data entry, billing/collections, and attention to detail. She has over 10 years of experience in roles like shared service support representative, front end account manager, and collections agent. Currently, she is studying for her BSM online degree at the University of Phoenix while maintaining a flexible schedule.
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Stephen Webb is seeking a customer service position and has over 14 years of experience in customer service roles. He has worked at UnitedHealth Care and American Express in customer service and training roles, assisting customers with claims, benefits, billing issues, and accounts. Webb has a background in medical billing and various computer skills. He is seeking a new opportunity that allows him to use his problem-solving, multi-tasking, and customer service strengths.
updated 2015
Monica Riley has over 10 years of experience in customer service roles within medical and call center environments. She currently resides in Philadelphia, PA and has a background in health care, including positions as a customer service representative, health care specialist, and receiving tech/laboratory assistant. Her skills include proficiency in Windows, client relations, medical terminology, and call center operations.
JOSETTE E LAWRENCE RESUME
Josette E Lawrence has over 10 years of experience in healthcare customer service and administration. She currently works as a Customer Service Health Care Specialist at Kaiser Permanente, where she assists members with claims, eligibility, and benefits coverage inquiries. Previously, she has held roles providing technical support, customer service, and account resolution at organizations such as Global Payments, Bank of America, and ChartOne. Lawrence is pursuing a Paralegal Studies degree and holds certificates in Project Management and Medical Terminology from Colorado Technical University.
Toni Gagnon resume 2016
A self motivated professional with strong leadership, organizational, problem solving, interpersonal and
communication skills. Dedicated and focused; able to prioritize and completed multiple tasks, and follow through to
achieve project goals. Recognized as detail oriented, creative and loyal with an exceptional ability to work well with
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Morgan Stricklin has over 10 years of experience in logistics, pharmacy, and customer service. She holds a Bachelor's degree in Exercise Science from the University of Southern Indiana, with a minor in Nutrition. Her career has included roles as an Account Coordinator at C.H. Robinson Worldwide, a Pharmacy Technician at CVS Pharmacy, and a Leasing Consultant for Cross Lake Apartments. She is looking for a new position that utilizes her skills and education.
admin resume
This resume is for Kristine Pisarcik, who seeks a professional position. She has over 10 years of work experience including as an administrative assistant at a medical office, credit researcher, teacher, daycare director, and waitress. She has a Bachelor's degree in Elementary Education from Indiana University of PA, where she graduated with honors and was on the Dean's List. Her technical skills include Microsoft Office programs and credit research databases.
K Wilson resume
Kenya Wilson is seeking employment and has over 15 years of experience in customer service, retail sales, and medical records. She currently works as a Patient Access Representative at Shore Medical Center, where she registers patients, maintains medical records, obtains insurance information, and communicates with patients and staff. Previously, she held roles in food service, customer service, retail store management, and sales. She has a high school diploma from Thomas McKean High School.
Elizabeth Landry
Elizabeth Landry is seeking a position in medical billing and coding utilizing her skills in diagnosis and procedure coding. She has experience with ICD-9, ICD-10, and CPT-4 codes as well as electronic medical records. Landry has worked as a para educator and personal care attendant, mentoring students and mentally challenged individuals. She completed an externship in medical billing and coding and holds a diploma from Virginia College in this field.
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Alexandria Kelly is seeking a challenging position that allows growth. She has a continuing education certificate in medical billing from Prince George's Community College. Her experience includes over 4 years as a collections coordinator at Educational Systems Federal Credit Union, processing claims and assisting with loans. Previously she was a member service representative at the same credit union for over 3 years, advising members on products and services. She also has sales experience from positions at Protocall Communications, a medical office, and Marshalls department store.
Paul Cortazzo
Paul Cortazzo has over 5 years of experience as a middle market banker at Whitney Bank in New Orleans. He is responsible for maintaining an existing loan portfolio of mid 8-figure balances while generating new business. Cortazzo structures loans, communicates with customers and internal departments, and analyzes financial statements daily to assess creditworthiness. He graduated cum laude from Spring Hill College with a double major in Finance/Economics and Management/Marketing and is currently pursuing his MBA at the University of New Orleans with a 4.0 GPA.
JRR2015
Joseph Reed is seeking a registered nurse position and has a background in nursing education and clinical experience. He has an Associate's in Applied Science in Nursing from Northwestern College and an Associate's in Science from Moraine Valley Community College. His clinical education and experience includes caring for patients in medical-surgical, pediatric, maternal/newborn, mental health, and long-term care settings. He also has relevant work experience as a certified nursing assistant and in office management and customer service roles.
M. Goldstein Resume 06-24-16
Myron Goldstein has over 10 years of experience in customer service roles, including 8 years working in a hospital call center. He possesses an MBA and skills in areas such as customer service, data collection and management, supervision and training. Currently he works as a Patient Service Coordinator at Johns Hopkins Hospital, where he handles patient intake and ensures patient information is accurately collected and recorded.
Linda Flood revised resume 8-3-16
Linda P. Flood has over 30 years of experience in social work, case management, and counseling. She holds a Master's in Social Work from Fordham University and a Bachelor's in Criminal Justice from John Jay College. Her experience includes working as a social worker at SCO Family Services, a methadone maintenance counselor, internships at Fordham Law Clinic and Covenant House, and directing shareholder relations at a securities litigation firm. She has various certifications in nonprofit leadership, social work, child abuse and neglect, CPR, and knowledge of databases like CARES and Microsoft Office.
BrittanyMarlowe_Resume
This document contains a summary of Brittany Marlowe's skills, career history, and education. For her career history, it outlines her current role as a District Leader at Primerica since 2014 where she helps families with financial and insurance needs. It also details her previous roles as a Customer Service Representative at Capital One Bank from 2014 to August 2014 and as a Non-Performing Loan File Preparation Specialist/Loan Processor at Freddie Mac from 2010 to 2014 where she analyzed loan data and requests. Her education includes graduating from Year Up National Capital Region in 2011 and currently being enrolled in a Bachelor's program in Business Administration at DeVry University with a 3.75 GPA.
Dionne anitra donelson
Dionne Donelson seeks a customer service management position where she can utilize over 10 years of experience in hospitality, customer service, and fundraising. She has held positions as a front desk operator at a hotel, general cleaner, credit card verifier for non-profits, and trainer/recruiter at a fundraising call center. Donelson aims to improve customer satisfaction and drive company growth.
Resume
Compiled and recorded medical charts, reports, and correspondence, using typewriter and personal computer.
Transcribed recorded messages and practitioner's diagnosis and recommendations into patient's medical
record. Transmitted correspondence and medical records by mail, e-mail, and fax. Greeted visitors,
ascertained purpose of visits, and directed to appropriate staff. Routed messages and documents such as
laboratory results to appropriate staff. Answered telephone and directed call to appropriate staff. Maintained
medical records and correspondence files. Prepared and transmitted patients' bills. Scheduled patient
diagnostic appointments and medical consultations. Took dictation in shorthand.
Sharon Foster Resume updated
Sharon Foster is seeking employment and includes her contact information, work history in behavioral health and administrative roles, education including an AAS in Criminal Justice and certifications, involvement in criminal justice and anti-human trafficking organizations, and references. She has over 5 years of work experience in customer service, housekeeping, peer support, administrative assistance, and her current role as a Certified Peer Specialist at Pittsburgh Mercy. She also obtained her GED and has taken several training courses related to mental health and ethics.
Resume 2 - Copy (1)
Michelle L Donaldson is seeking a position that utilizes her customer service and data entry skills. She has over 10 years of experience in customer service roles, including her current position as a Customer Service Rep at AMR Access2Care where she assists customers with transportation requests and deals with provider issues. Previously she was a Subject Matter Expert-Supervisor at Real-time Results where she led a team, coached employees, and provided technical support. She also has experience as a Crew Leader at a BP gas station and as a Member Service Representative at a credit union.
Teresa Wright Resume
Teresa Wright has over 20 years of experience in banking and finance roles including as a loan officer, customer service representative, and teller. She has a background in commercial and consumer lending, account management, and operations. Wright is seeking new career opportunities to utilize her expertise and professionalism gained through banking courses and working at multiple financial institutions in Murfreesboro, Tennessee.
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Kayla Bergeron is seeking full-time employment as an Office Manager or Administrative Assistant. She has 5 years of experience in these roles. She is proficient in QuickBooks, Excel, and other common programs. She has strong computer, client relations, and organizational skills. Her previous roles include Office Manager at a medical practice, Administrative Assistant for a city court, and positions in banking and childcare. She is reliable, efficient, and excels at problem-solving.
dmbresume2016.11
Darion W. McKinney Brown is seeking a position that utilizes his over 10 years of experience in marketing, business development, quality/project management, training, and public speaking. He has a background in office management, business communications, strategic planning, and project management. Brown has a Bachelor of Arts in Educational Studies from Belmont Abbey College and is a candidate for a Master of Business Administration from Strayer University. His most recent professional experience includes positions as a Child Support Enforcement Agent and Income Maintenance Caseworker with Cleveland County Department of Social Services.
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- 1. Crystal Nelson 1040 East New York Ave Apt.4F Brooklyn, NY 11212 (248)275-6871| (313)405-9624 Angelnelson2011@gmail.com Work Experience Customer Service Representative Dialog Direct Troy, MI 4/15-10/15 Answered telephone calls pertaining to tuition balances and payment history. Providing parents with billing detail and due date information for tuition payments. Processed payments via tuition management systems for debit, credit cards and bank accounts. Customer Account Executive Comcast Sterling Heights, MI 9/14-4/15 Followed retention strategy to retain customer subscriptions. Transferred customers to the proper department using One Connect Transfer tool. Located customer’s account information by utilizing ACSR and VISION AMDOCS billing software. Informed customers about current pricing and promotion for Comcast service packages. Used Microsoft Excel software to view spreadsheet showing daily call center metric reports.. Hair Stylist/Braider Quality Natural Hair Care Salon Detroit, MI 1/13-1/14 Washed, braided and twisted customers’ hair and applied extensions. Customer Service Representative Arise Virtual Solutions Detroit, MI 10/12-10/13 Answered inbound calls pertaining to products and services. Searched customer database for customer’s order status and order history. Completed credit card transactions that were used as payment for goods and services. Tutor/Teacher’s Assistant 360 Strategic Solutions Oak Park,MI 1/12-4/12 Tutored students in grades 9-12 and assisted classroom teachers with lesson planning. Informed and critiqued students on how to properly take notes during computer based lessons. Customer Service Representative Convergys/GM Onstar Warren, MI 7/09-10/10 Performed remote diagnostic checks on vehicles. Sent Remote Alerts for locating Onstar subscriber’s vehicle. Tutor Kumon Dunwoody, GA 10/08-04/09 Conducted group tutorial sessions with students grades Pre-K thru 5th grade. Provided reading and math tutoring using Kumon Method. Direct Care Worker E&K Adult Foster Care Detroit, MI 10/07-10/08 Administered bedside or personal care, such as ambulation or personal hygiene assistance. Prepared and maintained records of client progress and services performed. Assisted the elderly, convalescents, and person with disabilities with daily activities. Additional Employment Experience Peer Mentor/Tutor Detroit Parent Network Detroit, MI 1/08-7/08 Sales Associate Macy’s Southfield, MI 10/07-1/08 Tutor Global Psychology Services Detroit, MI 9/07-1/08 Server T.G.I.Friday’s Southfield, MI 1/06-7/06 Sales Associate Macy’s Southfield, MI 10/05-1/06 Cashier Lowe’s Home Improvement Harper Woods, MI 4/04-8/05 Server Comerica Park Detroit, MI 4/04-10/04 Service Leader Hands On Atlanta/Americorps Atlanta, GA 7/02-5/03 Daycare Assistant Y.W.C.A. Atlanta, GA 08/01-08/02 Education Journalism Wayne State University Detroit, MI. 2004-2007