Morgan Stricklin has over 10 years of experience in logistics, pharmacy, and customer service. She holds a Bachelor's degree in Exercise Science from the University of Southern Indiana, with a minor in Nutrition. Her career has included roles as an Account Coordinator at C.H. Robinson Worldwide, a Pharmacy Technician at CVS Pharmacy, and a Leasing Consultant for Cross Lake Apartments. She is looking for a new position that utilizes her skills and education.

1. MORGAN B. STRICKLIN
15454 Ten Point Driver Home Phone: (317) 775-0097
Noblesville, IN 46060 morgan.stricklin@gmail.com
Objective
To obtain a position in an environment that will utilize my skills & education while consistently
challenging me and providing value to my employer.
Education
University of Southern Indiana
Bachelors of Science: Degree in Exercise Science
o Minor: Nutrition
o Medical Terminology
o First Aid Training
Extra Curricular
o Exercise Science Physical Education Club
o Food and Nutrition Club
o Miler’s Club
Pharmacy Technician in Training License
o License Number: 67020275A
Experience
February 2013-Present C.H. Robinson Worldwide
Account Coordinator
 Shipment activation, load building
 Appointment scheduling, tracking, and tracing
 See over Overages, shortages, & damages
 Execute day-to-day transportation needs in cooperation with customer and carriers
 Responds to customer inquiries and provides updates related to exception and event
management in a timely manner
 Partners with Account Manager to ensure account processes and SOPs are complete
 Learns and applies knowledge of customer workflows, preferences, SOPs, etc. to meet
the customer expectations.
 Provides day-to-day issue resolution: identifies issues, refers to SOPs to determine the
best course of action and implements solutions.
 Ensures accurate load data to meet customer reporting expectations.
 Mentors new operations employees
October 2010-July 2012 CVS Pharmacy
Pharmacy Technician
 Preparing prescriptions
 Ordering supplies
 Maintaining patient records and billing

2.  Maintaining inventory
 Mix pharmaceutical preparations
 Receive and screen prescription drug orders
 Customer Service
August 2009-September 2010 Cross Lake Apartments
Leasing Consultant
 Lease apartment homes to new residents
 Create new contracts and update current contracts for residents
 Review apartment contracts with new and current residents
 Complete move-in and move out inspections
 Customer Service
 Oversee all office mail
 Internet banking for submitting rent payments
January 2008-March 2009 C.H. Robinson Worldwide
Transportation Sales
 Basic Operations
 Dispatching
 Customer account management
 Customer sales
 Carrier Sales
 Customer Service
Sales training on multiple modes of transportation
August 2006-December 2007 Residence Life: University of Southern Indiana
Student Worker
 Assist with reviewing housing contracts with students
 Support the functions of move-in and move-out
 Assist with the spring and fall student check-in process
 Serve as a courteous and informed contact for residence hall visitors who include
students, family, faculty, staff and guests
 Provide administrative support to the office of Housing and Residence Life staff
 Oversee all office mail
 Work in compliance with the Family Education Rights and Privacy Act to maintain
private student information
 Operate a variety of computer programs such as Microsoft Office, internet based
applications and other applications as required. Operate office equipment including fax
machine, copiers, phone, voicemail, and other workplace equipment used to conduct
work
May 2007-August 2007 Marathon Petroleum Oil Company
Safety/Firehouse
 Answer phones
 Update handheld fire equipment
 Office assistant

3. References available upon request