SlideShare a Scribd company logo
ZARA
Digital Marketing Strategy
Introduction
■ The brand I analyze is Zara. It
is becoming one of the
largest fashion retailers in
the world.
■ Because its market-based
price and fashion designation,
a lot of people are interested
in this brand.
TargetAudience
■ Finding the target audience is a successful tip to
improve its sale
■ Target audience of ZARA is young people around
18-40 years old.
■ ZARA can focus on advertise on Facebook,
Instagram, andTwitter which most young people
cannot live without.
■ It can increase the brand awareness, and help
customers get more information.
Social Media
Advertising
■ Social media is a big part in
digital marketing
■ Since ZARA seldom using
social media to advertise.
■ Compare to other retailers,
ZARA only invested 0.3% in
social media advertising,
while competitors spend
about 3% or 4% in social
media advertising.
Website
■ ZARA has a clean and
understandable website
■ The main navigation is logical,
and places each collection
clearly on the side of its
website.
■ The links have hover,
whether a small icon or
underline when you put your
mouse above them.
Social Media Platform
■ ZARA has its account on Facebook,Twitter,
Instagram, and Pinterest.
■ But it has limitation for other customers in
other countries.
■ For example, China has over a hundred ZARA
retail stores. The buying ability is huge.
However, people in China can only gain
information on its website or go to the stores.
■ Therefore, ZARA should expand the social
media platform to many others, likeWeibo or
Wechat.
Budget
■ Budget setting is important for building a
brand
■ Budget setting would be $12,000
– $4,000 on management
– $1,000 for training employees
– $2,000 for building search engine
designation
– $5,000 for online advertising
Online
advertising
43%
employees
traning
8%
search engine
designation
16%
management
33%
BUDGET
Inbound Market
■ Inbound marketing is a form of marketing
approach that seeks to get more customers
be aware of the brand.
– Audience Persona
– Content Offers
– Blog Posts
– Email Marketing
– Metrics and Reporting
KPIs
■ The KPIs of ZARA can divide by two parts.
– Supplier interface
– Customer interface
 According to the research, there are many
complaints in the comments of their social media
platforms.
 Return and delivery issue
 ZARA can mainly focus on those customers service.
Summary ■ ZARA is a mature clothing industry in markets.
■ It should still focus on its social media advertising,
and have more social media platforms in other
countries.
■ Overall, ZARA is an almost complete cloth retails.

More Related Content

What's hot

Zara
ZaraZara
Zara - a marketing strategy redefining retailing
 Zara - a marketing strategy redefining retailing  Zara - a marketing strategy redefining retailing
Zara - a marketing strategy redefining retailing
Shivansh Surana
 
Zara ppt
Zara pptZara ppt
Zara ppt
manjodh91
 
STP Analysis of ZARa
STP Analysis of ZARaSTP Analysis of ZARa
STP Analysis of ZARa
J.H. Soɓʋj
 
Ppt on zara
Ppt on zaraPpt on zara
Ppt on zara
royji
 
Zara's Fast-Fashion Edge
Zara's Fast-Fashion EdgeZara's Fast-Fashion Edge
Zara's Fast-Fashion Edge
Phi Jack
 
Diesel Presentation
Diesel PresentationDiesel Presentation
Diesel Presentation
modernmichelle
 
ZARA
ZARAZARA
Case study - Zara International Retail Expansion
Case study - Zara International Retail ExpansionCase study - Zara International Retail Expansion
Case study - Zara International Retail Expansion
Neha Randhawa
 
Forever 21
Forever 21 Forever 21
Forever 21
Stuti Mittal
 
Zara - Study Case
Zara - Study CaseZara - Study Case
Zara - Study Case
Carrine Aulia
 
Zara - Brand Analysis
Zara - Brand AnalysisZara - Brand Analysis
Zara - Brand Analysis
Mehedi Jahan Pulok
 
Zara Marketing Development Report
Zara Marketing Development ReportZara Marketing Development Report
Zara Marketing Development Report
AnessaLeng
 
Zara segmentation by
Zara segmentation byZara segmentation by
Zara segmentation by
Frederico Costa
 
Mango Market Report PDF FINAL
Mango Market Report PDF FINALMango Market Report PDF FINAL
Mango Market Report PDF FINAL
Nnali Shigella
 
Forever 21
Forever 21Forever 21
Forever 21
Hanisha Motwani
 
Zara
ZaraZara
PPT on Zara
PPT on Zara PPT on Zara
PPT on Zara
PARTH TAK
 
Zara presentationppt
Zara presentationpptZara presentationppt
Zara presentationppt
Michele Harman
 
Zara marketing plan
Zara  marketing planZara  marketing plan
Zara marketing plan
shiva5717
 

What's hot (20)

Zara
ZaraZara
Zara
 
Zara - a marketing strategy redefining retailing
 Zara - a marketing strategy redefining retailing  Zara - a marketing strategy redefining retailing
Zara - a marketing strategy redefining retailing
 
Zara ppt
Zara pptZara ppt
Zara ppt
 
STP Analysis of ZARa
STP Analysis of ZARaSTP Analysis of ZARa
STP Analysis of ZARa
 
Ppt on zara
Ppt on zaraPpt on zara
Ppt on zara
 
Zara's Fast-Fashion Edge
Zara's Fast-Fashion EdgeZara's Fast-Fashion Edge
Zara's Fast-Fashion Edge
 
Diesel Presentation
Diesel PresentationDiesel Presentation
Diesel Presentation
 
ZARA
ZARAZARA
ZARA
 
Case study - Zara International Retail Expansion
Case study - Zara International Retail ExpansionCase study - Zara International Retail Expansion
Case study - Zara International Retail Expansion
 
Forever 21
Forever 21 Forever 21
Forever 21
 
Zara - Study Case
Zara - Study CaseZara - Study Case
Zara - Study Case
 
Zara - Brand Analysis
Zara - Brand AnalysisZara - Brand Analysis
Zara - Brand Analysis
 
Zara Marketing Development Report
Zara Marketing Development ReportZara Marketing Development Report
Zara Marketing Development Report
 
Zara segmentation by
Zara segmentation byZara segmentation by
Zara segmentation by
 
Mango Market Report PDF FINAL
Mango Market Report PDF FINALMango Market Report PDF FINAL
Mango Market Report PDF FINAL
 
Forever 21
Forever 21Forever 21
Forever 21
 
Zara
ZaraZara
Zara
 
PPT on Zara
PPT on Zara PPT on Zara
PPT on Zara
 
Zara presentationppt
Zara presentationpptZara presentationppt
Zara presentationppt
 
Zara marketing plan
Zara  marketing planZara  marketing plan
Zara marketing plan
 

Similar to Final presentation

420 final
420 final420 final
420 final
?? ?
 
eShopBuilders - Business Plan Sample
eShopBuilders - Business Plan SampleeShopBuilders - Business Plan Sample
eShopBuilders - Business Plan Sample
Manish K. Jha
 
Zara digital strategy
Zara digital strategyZara digital strategy
Zara digital strategy
Muyuan Li
 
Scope of Digital Marketing in 2019
Scope of Digital Marketing in 2019Scope of Digital Marketing in 2019
Scope of Digital Marketing in 2019
DMscope2019
 
Digital Marketing
Digital MarketingDigital Marketing
Digital Marketing
TrentBell4
 
Rmg 914 - final WEEK 6 PP
Rmg 914 - final WEEK 6 PPRmg 914 - final WEEK 6 PP
Rmg 914 - final WEEK 6 PP
Brian Winston
 
Zara digital strategy
Zara digital strategyZara digital strategy
Zara digital strategy
BingyueXu
 
Digital marketing
Digital marketingDigital marketing
Digital marketing
Suraj B
 
Top Digital Trends: A Crash Course for Local Media
Top Digital Trends: A Crash Course for Local MediaTop Digital Trends: A Crash Course for Local Media
Top Digital Trends: A Crash Course for Local Media
Shannon Kinney
 
Social Media Guide
Social Media GuideSocial Media Guide
Social Media Guide
Counselorauto
 
Digital marketing importance & wha are the modules of digital marketing
Digital marketing importance & wha are the modules of digital marketingDigital marketing importance & wha are the modules of digital marketing
Digital marketing importance & wha are the modules of digital marketing
bhoopal kiran
 
ZARA.pdf
ZARA.pdfZARA.pdf
ZARA.pdf
SadiahAhmad
 
Business Environment and Ethical practices PRESENTATION (2).pptx
Business Environment and Ethical practices PRESENTATION (2).pptxBusiness Environment and Ethical practices PRESENTATION (2).pptx
Business Environment and Ethical practices PRESENTATION (2).pptx
DanishChandra
 
New Media's Marketing Potential in the MENA Region
New Media's Marketing Potential in the MENA RegionNew Media's Marketing Potential in the MENA Region
New Media's Marketing Potential in the MENA Region
Tamara Deprez
 
Analysis of the Key Account of Not so Dumb Blonde Blog
Analysis of the Key Account of Not so Dumb Blonde BlogAnalysis of the Key Account of Not so Dumb Blonde Blog
Analysis of the Key Account of Not so Dumb Blonde Blog
Barbara O'Mahony BHonsEng MSc MIET
 
Start A Business For $500 or Less!
Start A Business For $500 or Less!Start A Business For $500 or Less!
Start A Business For $500 or Less!
Naisha Maldonado
 
digital marketing.pptx
digital marketing.pptxdigital marketing.pptx
digital marketing.pptx
Saif Uddin
 
Internet marketing
Internet marketingInternet marketing
Internet marketing
Prakash Gajera
 
The Fundamentals of Digital Marketing - PUP Taguig Presentation
The Fundamentals of Digital Marketing - PUP Taguig PresentationThe Fundamentals of Digital Marketing - PUP Taguig Presentation
The Fundamentals of Digital Marketing - PUP Taguig Presentation
Jomer Gregorio
 
Digital marketing
Digital marketingDigital marketing
Digital marketing
Urmi Hermoso Burbujeante
 

Similar to Final presentation (20)

420 final
420 final420 final
420 final
 
eShopBuilders - Business Plan Sample
eShopBuilders - Business Plan SampleeShopBuilders - Business Plan Sample
eShopBuilders - Business Plan Sample
 
Zara digital strategy
Zara digital strategyZara digital strategy
Zara digital strategy
 
Scope of Digital Marketing in 2019
Scope of Digital Marketing in 2019Scope of Digital Marketing in 2019
Scope of Digital Marketing in 2019
 
Digital Marketing
Digital MarketingDigital Marketing
Digital Marketing
 
Rmg 914 - final WEEK 6 PP
Rmg 914 - final WEEK 6 PPRmg 914 - final WEEK 6 PP
Rmg 914 - final WEEK 6 PP
 
Zara digital strategy
Zara digital strategyZara digital strategy
Zara digital strategy
 
Digital marketing
Digital marketingDigital marketing
Digital marketing
 
Top Digital Trends: A Crash Course for Local Media
Top Digital Trends: A Crash Course for Local MediaTop Digital Trends: A Crash Course for Local Media
Top Digital Trends: A Crash Course for Local Media
 
Social Media Guide
Social Media GuideSocial Media Guide
Social Media Guide
 
Digital marketing importance & wha are the modules of digital marketing
Digital marketing importance & wha are the modules of digital marketingDigital marketing importance & wha are the modules of digital marketing
Digital marketing importance & wha are the modules of digital marketing
 
ZARA.pdf
ZARA.pdfZARA.pdf
ZARA.pdf
 
Business Environment and Ethical practices PRESENTATION (2).pptx
Business Environment and Ethical practices PRESENTATION (2).pptxBusiness Environment and Ethical practices PRESENTATION (2).pptx
Business Environment and Ethical practices PRESENTATION (2).pptx
 
New Media's Marketing Potential in the MENA Region
New Media's Marketing Potential in the MENA RegionNew Media's Marketing Potential in the MENA Region
New Media's Marketing Potential in the MENA Region
 
Analysis of the Key Account of Not so Dumb Blonde Blog
Analysis of the Key Account of Not so Dumb Blonde BlogAnalysis of the Key Account of Not so Dumb Blonde Blog
Analysis of the Key Account of Not so Dumb Blonde Blog
 
Start A Business For $500 or Less!
Start A Business For $500 or Less!Start A Business For $500 or Less!
Start A Business For $500 or Less!
 
digital marketing.pptx
digital marketing.pptxdigital marketing.pptx
digital marketing.pptx
 
Internet marketing
Internet marketingInternet marketing
Internet marketing
 
The Fundamentals of Digital Marketing - PUP Taguig Presentation
The Fundamentals of Digital Marketing - PUP Taguig PresentationThe Fundamentals of Digital Marketing - PUP Taguig Presentation
The Fundamentals of Digital Marketing - PUP Taguig Presentation
 
Digital marketing
Digital marketingDigital marketing
Digital marketing
 

Recently uploaded

Mastering SEO for Google in the AI Era - Dennis Yu
Mastering SEO for Google in the AI Era - Dennis YuMastering SEO for Google in the AI Era - Dennis Yu
From Subreddits To Search: Maximizing Your Brand's Impact On Reddit
From Subreddits To Search: Maximizing Your Brand's Impact On RedditFrom Subreddits To Search: Maximizing Your Brand's Impact On Reddit
From Subreddits To Search: Maximizing Your Brand's Impact On Reddit
Search Engine Journal
 
Data-Driven Personalization - Build a Competitive Advantage by Knowing Your C...
Data-Driven Personalization - Build a Competitive Advantage by Knowing Your C...Data-Driven Personalization - Build a Competitive Advantage by Knowing Your C...
Data-Driven Personalization - Build a Competitive Advantage by Knowing Your C...
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Global Growth Starts With Translation - How To Unlock Global Markets - Tim Kirby
Global Growth Starts With Translation - How To Unlock Global Markets - Tim KirbyGlobal Growth Starts With Translation - How To Unlock Global Markets - Tim Kirby
Global Growth Starts With Translation - How To Unlock Global Markets - Tim Kirby
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Mastering The Best Restaurant Advertising Campaigns Detailed Guide
Mastering The Best Restaurant Advertising Campaigns Detailed GuideMastering The Best Restaurant Advertising Campaigns Detailed Guide
Mastering The Best Restaurant Advertising Campaigns Detailed Guide
Kopa Global Technologies
 
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Top Strategies for Building High-Quality Backlinks in 2024 PPT.pdf
Top Strategies for Building High-Quality Backlinks in 2024 PPT.pdfTop Strategies for Building High-Quality Backlinks in 2024 PPT.pdf
Top Strategies for Building High-Quality Backlinks in 2024 PPT.pdf
1Solutions Pvt. Ltd.
 
INTRODUCTION TO SEARCH ENGINE OPTIMIZATION (SEO).pptx
INTRODUCTION TO SEARCH ENGINE OPTIMIZATION (SEO).pptxINTRODUCTION TO SEARCH ENGINE OPTIMIZATION (SEO).pptx
INTRODUCTION TO SEARCH ENGINE OPTIMIZATION (SEO).pptx
Giorgio Chiesa
 
janani Digital Marketer|Digital Marketing consultant|Marketing Promotion|Coim...
janani Digital Marketer|Digital Marketing consultant|Marketing Promotion|Coim...janani Digital Marketer|Digital Marketing consultant|Marketing Promotion|Coim...
janani Digital Marketer|Digital Marketing consultant|Marketing Promotion|Coim...
janudm24
 
How to Maximize Sales Using Social Commerce
How to Maximize Sales Using Social CommerceHow to Maximize Sales Using Social Commerce
How to Maximize Sales Using Social Commerce
Vbout.com
 
Crafting Seamless B2B Customer Journeys - Strategies for Exceptional Experien...
Crafting Seamless B2B Customer Journeys - Strategies for Exceptional Experien...Crafting Seamless B2B Customer Journeys - Strategies for Exceptional Experien...
Crafting Seamless B2B Customer Journeys - Strategies for Exceptional Experien...
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Mastering SEO for Google in the AI Era - Dennis Yu
Mastering SEO for Google in the AI Era - Dennis YuMastering SEO for Google in the AI Era - Dennis Yu
Assignment 2 Task 1: Digital Marketing Course
Assignment 2 Task 1: Digital Marketing CourseAssignment 2 Task 1: Digital Marketing Course
Assignment 2 Task 1: Digital Marketing Course
klaudiadgmkt
 
SEO in the AI Era - Trust, Quality and Content Discovery - Andy Crestodina
SEO in the AI Era - Trust, Quality and Content Discovery - Andy CrestodinaSEO in the AI Era - Trust, Quality and Content Discovery - Andy Crestodina
SEO in the AI Era - Trust, Quality and Content Discovery - Andy Crestodina
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Practical Progress from a Theory by Steven Kingpdf
Practical Progress from a Theory by Steven KingpdfPractical Progress from a Theory by Steven Kingpdf
Practical Progress from a Theory by Steven Kingpdf
william charnock
 
Marketing in the Age of AI - Shifting CX from Monologue to Dialogue - Susan W...
Marketing in the Age of AI - Shifting CX from Monologue to Dialogue - Susan W...Marketing in the Age of AI - Shifting CX from Monologue to Dialogue - Susan W...
Marketing in the Age of AI - Shifting CX from Monologue to Dialogue - Susan W...
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Pillar-Based Marketing Master Class - Ryan Brock
Pillar-Based Marketing Master Class - Ryan BrockPillar-Based Marketing Master Class - Ryan Brock
Luxury Hanloom Saree Brand ,Capstone Project_Kiran Bansal.pdf
Luxury Hanloom Saree Brand ,Capstone Project_Kiran Bansal.pdfLuxury Hanloom Saree Brand ,Capstone Project_Kiran Bansal.pdf
Luxury Hanloom Saree Brand ,Capstone Project_Kiran Bansal.pdf
KiranRai75
 
PickUp_conversational AI_Capex, Inc._20240610
PickUp_conversational AI_Capex, Inc._20240610PickUp_conversational AI_Capex, Inc._20240610
PickUp_conversational AI_Capex, Inc._20240610
Shuntaro Kogame
 

Recently uploaded (20)

Mastering SEO for Google in the AI Era - Dennis Yu
Mastering SEO for Google in the AI Era - Dennis YuMastering SEO for Google in the AI Era - Dennis Yu
Mastering SEO for Google in the AI Era - Dennis Yu
 
From Subreddits To Search: Maximizing Your Brand's Impact On Reddit
From Subreddits To Search: Maximizing Your Brand's Impact On RedditFrom Subreddits To Search: Maximizing Your Brand's Impact On Reddit
From Subreddits To Search: Maximizing Your Brand's Impact On Reddit
 
Data-Driven Personalization - Build a Competitive Advantage by Knowing Your C...
Data-Driven Personalization - Build a Competitive Advantage by Knowing Your C...Data-Driven Personalization - Build a Competitive Advantage by Knowing Your C...
Data-Driven Personalization - Build a Competitive Advantage by Knowing Your C...
 
Global Growth Starts With Translation - How To Unlock Global Markets - Tim Kirby
Global Growth Starts With Translation - How To Unlock Global Markets - Tim KirbyGlobal Growth Starts With Translation - How To Unlock Global Markets - Tim Kirby
Global Growth Starts With Translation - How To Unlock Global Markets - Tim Kirby
 
Mastering The Best Restaurant Advertising Campaigns Detailed Guide
Mastering The Best Restaurant Advertising Campaigns Detailed GuideMastering The Best Restaurant Advertising Campaigns Detailed Guide
Mastering The Best Restaurant Advertising Campaigns Detailed Guide
 
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
 
Top Strategies for Building High-Quality Backlinks in 2024 PPT.pdf
Top Strategies for Building High-Quality Backlinks in 2024 PPT.pdfTop Strategies for Building High-Quality Backlinks in 2024 PPT.pdf
Top Strategies for Building High-Quality Backlinks in 2024 PPT.pdf
 
INTRODUCTION TO SEARCH ENGINE OPTIMIZATION (SEO).pptx
INTRODUCTION TO SEARCH ENGINE OPTIMIZATION (SEO).pptxINTRODUCTION TO SEARCH ENGINE OPTIMIZATION (SEO).pptx
INTRODUCTION TO SEARCH ENGINE OPTIMIZATION (SEO).pptx
 
janani Digital Marketer|Digital Marketing consultant|Marketing Promotion|Coim...
janani Digital Marketer|Digital Marketing consultant|Marketing Promotion|Coim...janani Digital Marketer|Digital Marketing consultant|Marketing Promotion|Coim...
janani Digital Marketer|Digital Marketing consultant|Marketing Promotion|Coim...
 
How to Maximize Sales Using Social Commerce
How to Maximize Sales Using Social CommerceHow to Maximize Sales Using Social Commerce
How to Maximize Sales Using Social Commerce
 
Crafting Seamless B2B Customer Journeys - Strategies for Exceptional Experien...
Crafting Seamless B2B Customer Journeys - Strategies for Exceptional Experien...Crafting Seamless B2B Customer Journeys - Strategies for Exceptional Experien...
Crafting Seamless B2B Customer Journeys - Strategies for Exceptional Experien...
 
Mastering SEO for Google in the AI Era - Dennis Yu
Mastering SEO for Google in the AI Era - Dennis YuMastering SEO for Google in the AI Era - Dennis Yu
Mastering SEO for Google in the AI Era - Dennis Yu
 
Assignment 2 Task 1: Digital Marketing Course
Assignment 2 Task 1: Digital Marketing CourseAssignment 2 Task 1: Digital Marketing Course
Assignment 2 Task 1: Digital Marketing Course
 
SEO in the AI Era - Trust, Quality and Content Discovery - Andy Crestodina
SEO in the AI Era - Trust, Quality and Content Discovery - Andy CrestodinaSEO in the AI Era - Trust, Quality and Content Discovery - Andy Crestodina
SEO in the AI Era - Trust, Quality and Content Discovery - Andy Crestodina
 
Practical Progress from a Theory by Steven Kingpdf
Practical Progress from a Theory by Steven KingpdfPractical Progress from a Theory by Steven Kingpdf
Practical Progress from a Theory by Steven Kingpdf
 
Marketing in the Age of AI - Shifting CX from Monologue to Dialogue - Susan W...
Marketing in the Age of AI - Shifting CX from Monologue to Dialogue - Susan W...Marketing in the Age of AI - Shifting CX from Monologue to Dialogue - Susan W...
Marketing in the Age of AI - Shifting CX from Monologue to Dialogue - Susan W...
 
Amazing and On Point - Ramon Ray, USA TODAY
Amazing and On Point - Ramon Ray, USA TODAYAmazing and On Point - Ramon Ray, USA TODAY
Amazing and On Point - Ramon Ray, USA TODAY
 
Pillar-Based Marketing Master Class - Ryan Brock
Pillar-Based Marketing Master Class - Ryan BrockPillar-Based Marketing Master Class - Ryan Brock
Pillar-Based Marketing Master Class - Ryan Brock
 
Luxury Hanloom Saree Brand ,Capstone Project_Kiran Bansal.pdf
Luxury Hanloom Saree Brand ,Capstone Project_Kiran Bansal.pdfLuxury Hanloom Saree Brand ,Capstone Project_Kiran Bansal.pdf
Luxury Hanloom Saree Brand ,Capstone Project_Kiran Bansal.pdf
 
PickUp_conversational AI_Capex, Inc._20240610
PickUp_conversational AI_Capex, Inc._20240610PickUp_conversational AI_Capex, Inc._20240610
PickUp_conversational AI_Capex, Inc._20240610
 

Final presentation

  • 2. Introduction ■ The brand I analyze is Zara. It is becoming one of the largest fashion retailers in the world. ■ Because its market-based price and fashion designation, a lot of people are interested in this brand.
  • 3. TargetAudience ■ Finding the target audience is a successful tip to improve its sale ■ Target audience of ZARA is young people around 18-40 years old. ■ ZARA can focus on advertise on Facebook, Instagram, andTwitter which most young people cannot live without. ■ It can increase the brand awareness, and help customers get more information.
  • 4. Social Media Advertising ■ Social media is a big part in digital marketing ■ Since ZARA seldom using social media to advertise. ■ Compare to other retailers, ZARA only invested 0.3% in social media advertising, while competitors spend about 3% or 4% in social media advertising.
  • 5. Website ■ ZARA has a clean and understandable website ■ The main navigation is logical, and places each collection clearly on the side of its website. ■ The links have hover, whether a small icon or underline when you put your mouse above them.
  • 6. Social Media Platform ■ ZARA has its account on Facebook,Twitter, Instagram, and Pinterest. ■ But it has limitation for other customers in other countries. ■ For example, China has over a hundred ZARA retail stores. The buying ability is huge. However, people in China can only gain information on its website or go to the stores. ■ Therefore, ZARA should expand the social media platform to many others, likeWeibo or Wechat.
  • 7. Budget ■ Budget setting is important for building a brand ■ Budget setting would be $12,000 – $4,000 on management – $1,000 for training employees – $2,000 for building search engine designation – $5,000 for online advertising Online advertising 43% employees traning 8% search engine designation 16% management 33% BUDGET
  • 8. Inbound Market ■ Inbound marketing is a form of marketing approach that seeks to get more customers be aware of the brand. – Audience Persona – Content Offers – Blog Posts – Email Marketing – Metrics and Reporting
  • 9. KPIs ■ The KPIs of ZARA can divide by two parts. – Supplier interface – Customer interface  According to the research, there are many complaints in the comments of their social media platforms.  Return and delivery issue  ZARA can mainly focus on those customers service.
  • 10. Summary ■ ZARA is a mature clothing industry in markets. ■ It should still focus on its social media advertising, and have more social media platforms in other countries. ■ Overall, ZARA is an almost complete cloth retails.