Top Digital Trends: 
A Crash Course 
for Local Media 
Brought 
to 
you 
by: 
Webinar 
December 2014
The 
Internet, 
and 
social 
media 
in 
par3cular, 
have 
RADICALLY 
CHANGED 
the 
way 
people 
consume 
informa3on 
and 
the 
way 
businesses 
PROMOTE 
THEMSELVES.
Consider: 
WHERE 
do 
your 
current 
and 
future 
customers 
FIND 
WHAT 
THEY 
NEED?
80% 
of 
internet 
users 
visit 
social 
media 
sites 
and 
blogs
Online 
MarkeDng 
Landscape 
• 
SMBs 
Digital 
Marke3ng 
spend 
to 
outpace 
Digital 
Adver3sing 
by 
2.5x 
this 
year 
* 
• 
$97billion 
projected 
in 
PR 
and 
Social 
Media 
Marke3ng 
consul3ng 
services 
(each 
more 
than 
radio 
and 
newspaper 
combined) * 
• 
SEO 
projected 
spending 
$40billion, 
Email 
management 
$43billion * 
• 
80% 
of 
companies 
will 
par3cipate 
in 
social 
media 
marke3ng 
this 
year, 
nearly 
double 
from 
last 
year 
** 
• 
Mobile 
and 
Video 
Marke3ng 
rapidly 
growing 
Sources: * Borrell Associates, **eMarketer
Where 
will 
growth 
come 
from?
Who 
is 
your 
REAL 
compeDDon?
Legacy 
Media’s 
‘Spindly’ 
Digital 
Legs 
Source: Borrell 
© 2014 Borrell 
Share of Local Digital Advertising
Legacy 
Media’s 
‘Spindly’ 
Digital 
Legs 
Source: Borrell 
© 2014 Borrell 
Share of Local Digital Advertising
Your 
Customer
The 
customer: 
Local 
businesses 
• 
Increasingly, 
cannot 
afford 
tradi3onal 
marke3ng, 
but 
don’t 
understand 
op3ons 
• 
View 
online 
marke3ng, 
and 
Facebook 
in 
par3cular, 
as 
an 
affordable 
and 
important 
op3on 
• 
Are 
too 
busy 
to 
keep 
up 
with 
managing 
their 
marke3ng 
and 
their 
businesses, 
seek 
assistance 
• 
Are 
hungry 
for 
solu3ons 
• 
Social 
media 
can 
bring 
significant 
results
Your 
Customers’ 
Needs 
Are 
Changing
Their 
customers….did 
you 
know?
SOCIAL: 
Building 
brand 
awareness 
and 
customer 
rela3onships
New 
markeDng 
tacDcs
What 
does 
it 
take? 
Liste 
ning
The 
Key 
is 
to 
build 
ENGAGEMENT 
#notaonewaystreet
What 
does 
it 
take? 
CONNECTING 
#hashtags, 
RT, 
Like, 
Favorite, 
Reply
70% 
of 
people 
trust 
online 
reviews 
by 
strangers
90% 
of 
people 
trust 
online 
reviews 
by 
people 
they 
know
The 
key 
is 
REPUTATION 
MANAGEMENT… 
And 
you 
need 
it 
now 
more 
than 
EVER!
SEARCH: 
Ge[ng 
Found
97% 
of 
consumers 
search 
for 
local 
businesses 
online
How 
you 
rank 
in 
SEARCH 
is 
criDcal 
• 90% 
of 
searchers 
stop 
on 
PAGE 
1 
• 75% 
stop 
a[er 
5 
lisDngs
Facebook 
now 
has 
over 
725 
million 
mobile 
users 
Do 
you 
have 
a 
usable 
mobile 
web 
site?
HOT 
Trend: 
NaDve 
AdverDsing: 
What’s 
the 
buzz 
about?
HOT 
Trend: 
ProgrammaDc 
AdverDsing 
What 
does 
this 
mean 
to 
our 
sales?
HOT 
Trend: 
Audience 
TargeDng 
– 
across 
all 
pla`orms 
What 
does 
this 
mean 
to 
our 
sales?
Consider: 
HOW 
can 
you 
leverage 
this 
power 
FOR 
YOUR 
ADVERTISERS?
Consider: 
HOW 
can 
you 
change 
your 
culture 
To 
sell 
SERVICES 
vs. 
SPACE?
What 
does 
this 
mean? 
• 
Local 
businesses 
are 
seeking 
online 
marke3ng 
solu3ons 
are 
overwhelmed 
with 
op3ons, 
and 
trust 
you 
• 
Your 
compe33on 
is 
NOT 
other 
media 
companies 
• 
As 
print 
slowly 
erodes, 
digital 
marke3ng 
services 
grow 
rapidly 
• 
Marke3ng 
services 
vs. 
adver3sing: 
where 
growth 
opportuni3es 
lie, 
requires 
different 
kind 
of 
sale 
• 
Need 
teams 
to 
be 
able 
to 
sell 
audience, 
understand 
the 
adver3ser 
problems 
to 
solve 
and 
iden3fy 
solu3ons
What 
does 
it 
mean 
to 
your 
sales 
effort? 
• 
Does 
NOT 
have 
to 
be 
a 
separate 
group 
or 
“agency”, 
BUT 
does 
need 
digital 
sales 
acumen 
and 
dedicated 
sales 
resources 
• 
An 
en3rely 
different 
level 
of 
service 
• 
Non-­‐product 
or 
plaform 
specific 
• 
Client-­‐focused 
vs. 
product-­‐focused 
• 
Non-­‐biased 
• 
Solu3on-­‐oriented
For 
LMA 
abendees: 
A 
free 
evaluaDon 
of 
your 
opDons 
http://Publishers.dreamlocal.com 
shannon@dreamlocal.com 
www.dreamlocal.com 
@shannonkin, @dreamlocal 
www.facebook.com/dreamlocal 
207-­‐593-­‐7665

Top Digital Trends: A Crash Course for Local Media

  • 1.
    Top Digital Trends: A Crash Course for Local Media Brought to you by: Webinar December 2014
  • 2.
    The Internet, and social media in par3cular, have RADICALLY CHANGED the way people consume informa3on and the way businesses PROMOTE THEMSELVES.
  • 3.
    Consider: WHERE do your current and future customers FIND WHAT THEY NEED?
  • 4.
    80% of internet users visit social media sites and blogs
  • 5.
    Online MarkeDng Landscape • SMBs Digital Marke3ng spend to outpace Digital Adver3sing by 2.5x this year * • $97billion projected in PR and Social Media Marke3ng consul3ng services (each more than radio and newspaper combined) * • SEO projected spending $40billion, Email management $43billion * • 80% of companies will par3cipate in social media marke3ng this year, nearly double from last year ** • Mobile and Video Marke3ng rapidly growing Sources: * Borrell Associates, **eMarketer
  • 7.
    Where will growth come from?
  • 8.
    Who is your REAL compeDDon?
  • 9.
    Legacy Media’s ‘Spindly’ Digital Legs Source: Borrell © 2014 Borrell Share of Local Digital Advertising
  • 10.
    Legacy Media’s ‘Spindly’ Digital Legs Source: Borrell © 2014 Borrell Share of Local Digital Advertising
  • 11.
  • 12.
    The customer: Local businesses • Increasingly, cannot afford tradi3onal marke3ng, but don’t understand op3ons • View online marke3ng, and Facebook in par3cular, as an affordable and important op3on • Are too busy to keep up with managing their marke3ng and their businesses, seek assistance • Are hungry for solu3ons • Social media can bring significant results
  • 13.
  • 14.
  • 15.
    SOCIAL: Building brand awareness and customer rela3onships
  • 16.
  • 19.
    What does it take? Liste ning
  • 20.
    The Key is to build ENGAGEMENT #notaonewaystreet
  • 21.
    What does it take? CONNECTING #hashtags, RT, Like, Favorite, Reply
  • 22.
    70% of people trust online reviews by strangers
  • 23.
    90% of people trust online reviews by people they know
  • 25.
    The key is REPUTATION MANAGEMENT… And you need it now more than EVER!
  • 26.
  • 27.
    97% of consumers search for local businesses online
  • 28.
    How you rank in SEARCH is criDcal • 90% of searchers stop on PAGE 1 • 75% stop a[er 5 lisDngs
  • 31.
    Facebook now has over 725 million mobile users Do you have a usable mobile web site?
  • 32.
    HOT Trend: NaDve AdverDsing: What’s the buzz about?
  • 33.
    HOT Trend: ProgrammaDc AdverDsing What does this mean to our sales?
  • 34.
    HOT Trend: Audience TargeDng – across all pla`orms What does this mean to our sales?
  • 35.
    Consider: HOW can you leverage this power FOR YOUR ADVERTISERS?
  • 36.
    Consider: HOW can you change your culture To sell SERVICES vs. SPACE?
  • 37.
    What does this mean? • Local businesses are seeking online marke3ng solu3ons are overwhelmed with op3ons, and trust you • Your compe33on is NOT other media companies • As print slowly erodes, digital marke3ng services grow rapidly • Marke3ng services vs. adver3sing: where growth opportuni3es lie, requires different kind of sale • Need teams to be able to sell audience, understand the adver3ser problems to solve and iden3fy solu3ons
  • 38.
    What does it mean to your sales effort? • Does NOT have to be a separate group or “agency”, BUT does need digital sales acumen and dedicated sales resources • An en3rely different level of service • Non-­‐product or plaform specific • Client-­‐focused vs. product-­‐focused • Non-­‐biased • Solu3on-­‐oriented
  • 39.
    For LMA abendees: A free evaluaDon of your opDons http://Publishers.dreamlocal.com shannon@dreamlocal.com www.dreamlocal.com @shannonkin, @dreamlocal www.facebook.com/dreamlocal 207-­‐593-­‐7665