This document outlines a flexible instructional delivery plan for a first semester, grade 11 computer system servicing course. The 180-hour course covers 7 common competencies and 4 core competencies related to installing, configuring, and maintaining computer systems and networks. Key topics include testing electronic components and maintaining/repairing computer systems and networks. Learners will be assessed on their ability to perform tasks like testing components, diagnosing faults, and following maintenance procedures. A culminating performance task requires learners to select suitable computer configurations for call center agents based on specified criteria.