This document provides information about a course on Introduction to ICT Specializations 2 at the Abra State Institute of Sciences and Technology. The course is aimed at second year college students and covers basic concepts and principles related to computer systems servicing, telecommunications installation, broadband installation, and contact center services. The course objectives are to understand basic computer terminology, identify computer parts, install and configure Windows server, and be familiar with telecommunications and broadband installation processes. The course will involve lectures, discussions, hands-on exercises and assessments including performance tasks, projects and tests. Attendance, homework and adherence to school policies are required.