Fidelia S Campbell has extensive experience in project management, having managed multiple global projects simultaneously across different business lines. She is fluent in English, Portuguese, and Spanish and has strong soft skills including communication, leadership, and problem solving. Campbell has expertise in SDLC methodologies, PMBOK, and project management tools like MS Project. She has experience working with mainframe systems and different business functions such as operations, finance, technology, and risk management.

1. Fidelia S Campbell
Background Soft & Hard Skills
 Hands on experience with SDLC methodologies.
 Effective communicator fluent in Portuguese,English, and Spanish.
 Strong analytical, problem solving, leadership, organizational and communications skills.
 Proficient in both time management and client conflict resolution.
 Attention to detail.
 Experienced in both project/system Life Cycle and PMBOK.
 Managed multiple global projects simultaneously for different line of businesses.
 Capable and willing to learn both the business and new technology at a rapid pace.
 Assertive, persuasive, reliable, self-directed, flexible and high performance professional.
 Experienced in working with different cultures.
 Experienced with mainframe and on-line platforms.
 Experienced with Matrix Environment.
 Experienced working with Operations, Business, Finance (AR/AP), Technology (mainframe and on-line),
legal, tax-compliance, Risk groups.
 Ability to influence, lead and communicate at all levels.
 Experienced in working effectively in a dynamic environment.
 Ability to communicate effectively, verbally and in writing
 PMI (Project Management Institute) member since 2001.
Technical Skills
 Project Methodology: SDLC & PMBOK
 Project Management Institute: Central Illinois Chapter, Completed PMP Training Program.
 PMI Quality Management Symposium; High Performance Teams; Making Projects Work
 Small Business Management: Thomson Education Direct
 Green Belt Trained
 Testing tools: Quality Center Mercury tool, Lotus Notes application, Jobtrac execution,
 Programming Mainframe tools: COBOL/IMS,TSO, File Aid, XCOM, and others.
 Programming OO, Web/HTML, etc
 Project Management tools: MS Project, Visio Beginning & Advanced,Project Workbench, EPIC,
Clarity, MS Project, Lotus Notes, e-Meeting (WebEx), MS SharePoint, IM/Office Communicator,
Intranet, MS Office Suite, Live Meeting/Conference, Skype, Merchant Force.
Core Competencies
 Project/Program Management  Project Coordinator
 Global System Launches/Implementation  Compliance Standards
 Requirements/Development/Business
Process/Enterprise Architect Design
 Test and Documentation
 Metrics  Software Life Cycle
 Regulatory Requirements  Customer Management
 Fraud/Security/Risk  Root Cause Analysis
 Problem Resolution  Quality Assurance
 Consultant Services  Finance Reporting, Accounting Processes,
& Systems Controls
 Enterprise Security