1. Joanna Bateman
• San Jose, CA • 408.687.3626
• eMail: Joanna@egbas.com • LinkedIn: www.LinkedIn.com/In/JoannaBateman
Business Development / Application Manager/ Project Manager/ Consultant
Designer/ Solutions Architect/ Sales & Marketing / Business Development/ Problem Solver
Entrepreneurial Experience : Collaborated with executives and businesses to develop brand awareness. Provided public
speaking services to educate groups concerning requirements and recommendations about small business ownership.
Designed, developed, and implemented successful marketing plans and lead generation techniques using various media
venues.
Proven Record Across all Major Corporate Functions : Managed Cross-Functional productive teams outside of
organization boundaries, including estimating resources and timelines, developing project plans, and exceeding stakeholder
expectations, plus explained any possible variances. Exceptional public written and verbal communications, including
presentations to executive committees.
Advanced Design Processes: Facilitated joint application design (JAD) sessions, documenting issues, and designing
resolutions. Instrumental in introducing management to Object Oriented technologies, Use Case requirement gathering
techniques and advanced development. Managed contracting staff. Coordinated with offshore development teams to
complete projects and time, within scope and under budget.
BSCS: Bachelor of Science—Computer Science—Cleveland State University—Quarterly Dean’s List Recognition
SELECTED ACHIEVEMENTS AND SKILLS
Methodology & Standards : Iterative/Incremental, Waterfall, SDLC, Business Information Security Office, Sarbanes-Oxley
IT Controls, Time Estimating & Reporting (NIKU) Implementation, Risk Based Project Management, Rapid Application
Development (RAD) Methodology
TECHNICAL SUMMARY :
SOFTWARE: NIKU Project Workbench, MS Project, Word, EXCEL, Power Point, ACCESS, VISIO, Rational Rose Suite ,
Lotus Notes, Mainframe Systems: DB2, SQL, COBOL, CICS, IDMS, ADS, VSAM, TSO, SAR, RMO, EZTRIEVE Plus,
Client/Server Systems: Lotus Notes/Domino, SmallTalk/VisualAge, Nexpert, C++
Applications: Credit Card processing, Insurance, Claims Processing, Order Entry, Cost, CA-CAS, variety of custom built
internal applications for Manufacturing, Bank Operations, Customer Relationship Management (CRM)
CAREER OVERIVEW—ENTREPRENURIAL AND CORPORATE EXPERIENCE
Evergreen Business Advisors—Business Broker/Franchise Consultant 2007– present
HSBC (Household International) - Manager—PMO, Application, Project 2003-2007
Tiburon Technologies—Senior Consultant / Systems Engineer (Delta Dental, Cleveland Clinic)- 1998-2003
American Greetings—Team Leader/Technical Designer/Sr. Programmer Analyst 1993-1998
Consultant (EDS, Key Bank, Progressive Insurance, Glidden Paints) - 1989-1993
AmeriTrust Bank—Programmer/Analyst 1986–1989