Presentation from Retail’s BIG Show, January 15-17, 2017.
ROD SIDES, Retail, Wholesale and Distribution Leader, Deloitte LLP, Moderator
MIKE MAULER, EVP and President, GameStop International, GameStop Corporation
COLIN WATTS, Chief Executive Officer and Chief Health Enthusiast, The Vitamin Shoppe
NRF 2019: Retail's Big Show
Gwen Morrison, CEO, The Americas and Australasia, The Store - WPP
Kambiz Hemati, VP, Global Store Design, Foot Locker, Inc.
Matt Jones, Senior Director, Online and Mobile, The Home Depot
Alia Kemet, Director, Creative and Digital Strategy, McCormick and Company
Eduardo Yamashita, Managing Partner and COO, Group GS&MD - Gouvêa de Souza
Learn how busy nonprofit social media managers can utilize high performing content to boost Facebook page engagement. Free content finder --> http://engagement.actionsprout.com/inspire
WEBINAR: How to Increase Conversion and Boost Sales on Your Shopify Store thi...Nosto
Dust off those jingle bells! The holiday season is just around the corner and it is time to set your store up for Q4!
Nosto, ROBIN and WeMakeWebsites hosted a holiday webinar for Shopify retailers exclusively October 9th, 2014. Through the webinar slides, our ecommerce experts share proven tips on how to boost the sales of your Shopify powered online store this holiday season with quick wins that you will have the time and marketing budget for to make this the best holiday season of your online store so far.
Presentation from Retail’s BIG Show, January 15-17, 2017.
ROD SIDES, Retail, Wholesale and Distribution Leader, Deloitte LLP, Moderator
MIKE MAULER, EVP and President, GameStop International, GameStop Corporation
COLIN WATTS, Chief Executive Officer and Chief Health Enthusiast, The Vitamin Shoppe
NRF 2019: Retail's Big Show
Gwen Morrison, CEO, The Americas and Australasia, The Store - WPP
Kambiz Hemati, VP, Global Store Design, Foot Locker, Inc.
Matt Jones, Senior Director, Online and Mobile, The Home Depot
Alia Kemet, Director, Creative and Digital Strategy, McCormick and Company
Eduardo Yamashita, Managing Partner and COO, Group GS&MD - Gouvêa de Souza
Learn how busy nonprofit social media managers can utilize high performing content to boost Facebook page engagement. Free content finder --> http://engagement.actionsprout.com/inspire
WEBINAR: How to Increase Conversion and Boost Sales on Your Shopify Store thi...Nosto
Dust off those jingle bells! The holiday season is just around the corner and it is time to set your store up for Q4!
Nosto, ROBIN and WeMakeWebsites hosted a holiday webinar for Shopify retailers exclusively October 9th, 2014. Through the webinar slides, our ecommerce experts share proven tips on how to boost the sales of your Shopify powered online store this holiday season with quick wins that you will have the time and marketing budget for to make this the best holiday season of your online store so far.
2018 E-commerce Planning: Trends and Predictions for PeakDavid Bussell
Learn what’s in store for retailers and e-commerce in 2018
During the 2017 peak season Purolator delivered over 30 million packages across Canada, into the United States, and around the world. Volumes are projected to continue to increase in 2018.
Join us for this free webinar to be the first to discover the major trends and predictions for 2018.
Register now and get insights that can help you optimize your retail or e-commerce business, while enhancing the customer service experience.
Including:
Shifts in peak holiday seasonal sales - timing of peaks and valleys of consumer demand
Digital disruption of retail - better understand the consumer’s increasing need for speed, including sameday delivery
The rise of omni-channel shopping - how current trends will impact your business
and more...
If you’re a retail or e-commerce retailer looking to stay more competitive, you don’t want to miss this free webinar. Register today!
PowerPoint slides from Social Media Track 101 portion of the Grow Revenue: Get Online and Boost Sales Restaurant Education Series event hosted by the Ohio Restaurant Association for their members.
Increase Conversion and Boost Revenues with Personalised RecommendationsNosto
Online retailers are spending increasing amounts of their marketing budget driving traffic to their stores but when customers get there, only a small percentage actually go on to buy anything. This is a huge opportunity lost and increasing numbers of retailers are turning to personalisation to help solve it.
In 30 minutes you will learn how to increase conversion rate, average order value and customer retention on your store by delivering your customers a personalised shopping experience.
Ashley Krauss, CEO of A Little Something White Bridal Couture
Presentation from The Luxury Marketing Council of Connecticut-Hudson Valley's event at Tiffany & Co. at The Westchester from June 9, 2015.
How To Resolve Complaints and Keep Customers Happy?ludzka
With eBay alone resolving over 60 million disputes per year, and with 68% of all complaints within the European Union being related to e--‐commerce, the topic of customer care becomes more important than ever.Learn why it is worth taking one extra step in improving your customer service, see what available market solutions maybe fit for your business and get to know some tips and tricks on how to deal with different types of disputes to achieve the ultimate goal of keeping a loyal, happy customer base.
Encore Webinar: Steal from the Best: Subject Line Secrets from the Top 3,000 ...Return Path
According to stats compiled by Impact Branding & Design, 33% of email recipients open their email based on the subject line alone. View the presentation to learn how to unlock the secrets from the Top 3,000 retailers.
Snap Skout's presentation at AAN's 2014 Digital Conference in San Franciso "Monetize My Digital." This presentation discusses the advertising landscape after banner ads and introduces a new content recommendation engine that serves relevant offers (ads) to increase reader engagement and generate new revenue for publishers.
For more information on Snap Skout, visit www.snapskout.com.
LSA Bootcamp Denver: Making the Most of a Limited Marketing Budget (RevLocal)Localogy
This presentation was given to an audience of small businesses at the LSA Bootcamp in Denver 5/18/16 which was an event to help small businesses learn the fundamentals of digital marketing. For more on the event, visit: http://www.marketingbitz.com/marketing/boot-camp.aspx
Learn a basic framework for measuring returns from loyalty marketing, see real data from small businesses that are using rewards programs, and understand how to optimize returns from loyalty.
Working with big volumes of data is a complicated task, but it's even harder if you have to do everything in real time and try to figure it all out yourself. Over the past decades many open-source projects helped solve problems within the data analytics lifecycle around ingestion, storage, processing and visualisation of data. This session will use practical examples to discuss architectural best practices and lessons learned when solving real-time analytics and data visualisation decision-making problems with open-source at scale with the power of Amazon Web Services. It furthermore dives into a demo, using source code from the AWS Labs to visualise live data streams at scale.
Olivier Klein, Solutions Architect, Amazon Web Services, Greater China
2018 E-commerce Planning: Trends and Predictions for PeakDavid Bussell
Learn what’s in store for retailers and e-commerce in 2018
During the 2017 peak season Purolator delivered over 30 million packages across Canada, into the United States, and around the world. Volumes are projected to continue to increase in 2018.
Join us for this free webinar to be the first to discover the major trends and predictions for 2018.
Register now and get insights that can help you optimize your retail or e-commerce business, while enhancing the customer service experience.
Including:
Shifts in peak holiday seasonal sales - timing of peaks and valleys of consumer demand
Digital disruption of retail - better understand the consumer’s increasing need for speed, including sameday delivery
The rise of omni-channel shopping - how current trends will impact your business
and more...
If you’re a retail or e-commerce retailer looking to stay more competitive, you don’t want to miss this free webinar. Register today!
PowerPoint slides from Social Media Track 101 portion of the Grow Revenue: Get Online and Boost Sales Restaurant Education Series event hosted by the Ohio Restaurant Association for their members.
Increase Conversion and Boost Revenues with Personalised RecommendationsNosto
Online retailers are spending increasing amounts of their marketing budget driving traffic to their stores but when customers get there, only a small percentage actually go on to buy anything. This is a huge opportunity lost and increasing numbers of retailers are turning to personalisation to help solve it.
In 30 minutes you will learn how to increase conversion rate, average order value and customer retention on your store by delivering your customers a personalised shopping experience.
Ashley Krauss, CEO of A Little Something White Bridal Couture
Presentation from The Luxury Marketing Council of Connecticut-Hudson Valley's event at Tiffany & Co. at The Westchester from June 9, 2015.
How To Resolve Complaints and Keep Customers Happy?ludzka
With eBay alone resolving over 60 million disputes per year, and with 68% of all complaints within the European Union being related to e--‐commerce, the topic of customer care becomes more important than ever.Learn why it is worth taking one extra step in improving your customer service, see what available market solutions maybe fit for your business and get to know some tips and tricks on how to deal with different types of disputes to achieve the ultimate goal of keeping a loyal, happy customer base.
Encore Webinar: Steal from the Best: Subject Line Secrets from the Top 3,000 ...Return Path
According to stats compiled by Impact Branding & Design, 33% of email recipients open their email based on the subject line alone. View the presentation to learn how to unlock the secrets from the Top 3,000 retailers.
Snap Skout's presentation at AAN's 2014 Digital Conference in San Franciso "Monetize My Digital." This presentation discusses the advertising landscape after banner ads and introduces a new content recommendation engine that serves relevant offers (ads) to increase reader engagement and generate new revenue for publishers.
For more information on Snap Skout, visit www.snapskout.com.
LSA Bootcamp Denver: Making the Most of a Limited Marketing Budget (RevLocal)Localogy
This presentation was given to an audience of small businesses at the LSA Bootcamp in Denver 5/18/16 which was an event to help small businesses learn the fundamentals of digital marketing. For more on the event, visit: http://www.marketingbitz.com/marketing/boot-camp.aspx
Learn a basic framework for measuring returns from loyalty marketing, see real data from small businesses that are using rewards programs, and understand how to optimize returns from loyalty.
Working with big volumes of data is a complicated task, but it's even harder if you have to do everything in real time and try to figure it all out yourself. Over the past decades many open-source projects helped solve problems within the data analytics lifecycle around ingestion, storage, processing and visualisation of data. This session will use practical examples to discuss architectural best practices and lessons learned when solving real-time analytics and data visualisation decision-making problems with open-source at scale with the power of Amazon Web Services. It furthermore dives into a demo, using source code from the AWS Labs to visualise live data streams at scale.
Olivier Klein, Solutions Architect, Amazon Web Services, Greater China
The Q2-2015 Expert Guide analyses the developments between March and June 2015 that have helped shape the current global economic outlook and altered the landscape for business activity moving into the second half of the year. Highlighted topics includes: the fight against corruption and its impact on the environment, the impact of the drop in Brent crude oil prices in the UK, and the current legal situation in Chile with specific reference to arbitration law.
Desarrollo de Productos con Archetypes y ArchGenXMLRoberto Allende
Curso introductorio de desarrollo de productos archetypes para plone. Herramientas UML, introducción a diagramas uml para desarrollo archetypes, ArgoUml, archgenxml, vocabularios, workflow.
Mucoclasia y esclerosis de la vesícula biliar. Estudio experimental de factib...Rafael José Jover Clos
Tesis de Doctorado en Medicina y Cirugía - Rafael José Jover Clos
Introduction: Cholecystectomy is the current treatment for the biliary lithiasis. Nevertheless, attempts have been made to eliminate the gallbladder’s epithelium and to generate sclerosis of the organ using chemical substances, heat and laser. The purpose of this investigation is to determine if the application of sodium hypochlorite, GRF (gelatin-resorcinol-formaline) or diode laser can produce mucoclasis and fibrosis of the gallbladder, leading to the functional exclusion of the organ.
Material and methods: Fifty rabbits were divided into 5 groups of 10 animals. The gallbladder was accessed surgically. In group A, sodium hypochlorite was injected into the gallbladder cavity as a sclerosing agent, after which fibrin glue was applied to occlude the cystic duct and collapse the residual organ lumen, thus avoiding bile reflux. In group B: 5% formaldehyde was used, and the adhesive was a mix of gelatin and phenol (GRF, a product used principally in vascular surgery). In group C, a 980 nm In Ga As P diode laser (currently used in phlebology), was applied intraluminally through an 600 micrometres optic fiber in order to shrink the gallbladder. In group D, the sclerosing agent was ethanol and fibrin glue was used to seal the lumen. In group E, the control group, only saline solution was injected into the gallbladder cavity. After 65 days the animals were sacrificed and the result of the procedure was observed macroscopically and histologically. The presence of remnant gallbladder lumen, fibrosis and areas of viable mucosa were assessed. Fisher’s test was used for statistical analysis.
Results: The procedure was successful (complete elimination of the epithelium and gallbladder lumen, leaving a small subhepatic scar) in 8 of the 10 rabbits in each of groups A, B and C. In group D only one complete scarring was achieved, and there was no scarring in group E. No intra nor postoperative complications occurred. There was a statistically significant difference between the groups treated with sodium hypochlorite plus fibrin glue (A), GRF (B) and laser (C) compared to the ethanol plus fibrin glue group (D) (p <0><0,0007).
Conclusion: In this experimental rabbit model the use of sodium hypochlorite plus fibrin glue, GRF or diode laser can produce mucoclasis and scarring of the gallbladder, resulting in the functional exclusion of the organ.
Craig Rosenblum Provides a Glimpse of the Next Generation of Food Retailingjeffbrice
Willard Bishop partner, Craig Rosenblum, provides insights into the next generation of retailing at the Food and Drug Conference, held Dec 16-17, in Las Vegas.
Craig details the massive changes that are reshaping the world of food and drug retailing. Topics include: Growth Strategies, Omni Channel, Shopper Driven Merchandising, eCommerce, Emerging Formats, Disruptive Products, M&A, and more.
Cashrewards delivers 1% of all Australian retailCashrewardsAU
This is what we do. Cashrewards.com.au is the fastest growing shopping community in Australia. We are now delivering $20M a month in sales for the largest brands including eBay, David Jones, Expedia, Coles, Woolworth's. Our aim is to disrupt shopping in Australia and give over 2M Australians more cash rewards than any other loyalty site in the country per capita, providing our customers wildly superior community support that delivers happiness in every interaction.
Best Retails Brands 2014 by Interbrand
http://interbrand.com/assets/uploads/Interbrand-Best-Retail-Brands-2014-3.pdf?_ga=1.101985793.1041352849.1412858098
Creating Omnichannel Experiences with Loblaw Digital - eCommerce Toronto MeetupDemac Media
For May's eCommerce Toronto Meetup we were joined by the team at Loblaw Digital to explore how they create omnichannel experiences through their eCommerce properties.
Shoppers will be reluctant to go into stores for Xmas grocery shopping and gifts. We can tell you how they are shopping, what they are buying and why. Real-time shopper insight at point of purchase.
At Cashrewards.com.au everyone gets paid to shop at over 1,000 stores. Registration is a one-click, 15 second step process that can earn members $1000s of dollars per year. We tackle the issue of increasing living costs by providing our members the cheapest way to shop in Australia giving cashback at stores such as Woolworths, eBay, Telstra, Amazon, Apple and more. The following is a one minute explainer https://www.youtube.com/watch?v=TLyO_AG7z4Q.
Retailers also benefit by being able to reduce their digital advertising spend with Google and Facebook who take 80% Globally http://www.cnbc.com/2016/07/28/google-and-facebook-are-getting-almost-all-digital-ad-money.html. Cashrewards gets paid a commission on each customer purchase and shares this with the customer in the form of cashback. This is a win-win as the retailers only pay on the confirmation of a sale as opposed to per view or per click and the customer receives cashback. This provides at least 400% more value to the retailer than spending with Google or Facebook https://mumbrella.com.au/iab-launches-affiliate-marketing-handbook-plans-measure-australian-market-403721.
Our exceptional growth substantiates the model and our hard work has been recognised by being named the winner in the Deloitte Tech Fast 50. To continue to benefit the Australian community our vision is simple: reach over 2 million members by the end of 2018.
https://www.slideshare.net/cgarner/cashrewards-investment-deck-online-shopping-community-australia
10 prédictions d'expérience client à ne pas rater en 2016 !Qubit
Si l'optimisation de l'expérience client est un des vos objectifs stratégiques en 2016, alors vous serez intéressé par notre top 10 des prédictions en la matière.
Peu d'entreprises ont réussi à construire ou même à identifier la parfaite feuille de route pour une expérience client optimale.
Nos clients finiront par perdre patience si nous ne les aidons pas rapidement à trouver la formule magique.
Customer Experience is every marketer’s key focus but few have yet found anything like a winning formula. Qubit CMO, Ian McCaig, outlines 10 customer experience predictions for 2016.
Learn how to use predictive analytics to increase customer retention and decrease churn. In the age of the customer, consumers have more power than every before. With increasing costs of acquisition, focussing on retention is critical to any successful strategy. Predictive analytics enables you to assign a risk factor to users that signals their likeliness to churn, and attribute a risk factor to marketing channels relating to the riskiness of visitors that they attract. From here, you can optimise the customer journey and personalise the experience for at risk consumers, and increase marketing spend efficiency towards channels that attract more profitable visitors.
Who, how much, and how often? The difficult questions answered around your A/...Qubit
Qubit's webinar with Econsultancy and Brooks Bell gave an honest insight into A/B testing challenges faced by Topshop, Shop Direct , Gatwick Airport and more!
Qubit CMO Ian McCaig discussed with industry experts strategies for tackling stiff competition from commerce giants on the road to delivering contextual web personalisation. Speakers included Naoshi Yamauchi of Brooks Bell, Ramy Badie of TeeTurtle, Geoffrey Forman of Edmund Optics, and Tanuj Parikh of Estimote.
Qubit CMO Ian McCaig discussed with industry experts strategies for tackling stiff competition from commerce giants on the road to delivering contextual web personalisation. Speakers included Naoshi Yamauchi of Brooks Bell, Ramy Badie of TeeTurtle, Geoffrey Forman of Edmund Optics, and Tanuj Parikh of Estimote.
Qubit CMO Ian McCaig discussed with industry experts strategies for tackling stiff competition from commerce giants on the road to delivering contextual web personalisation. Speakers included Naoshi Yamauchi of Brooks Bell, Ramy Badie of TeeTurtle, Geoffrey Forman of Edmund Optics, and Tanuj Parikh of Estimote.
Qubit CMO Ian McCaig discussed with industry experts strategies for tackling stiff competition from commerce giants on the road to delivering contextual web personalisation. Speakers included Naoshi Yamauchi of Brooks Bell, Ramy Badie of TeeTurtle, Geoffrey Forman of Edmund Optics, and Tanuj Parikh of Estimote.
How to use web personalization to boost your bottom line - with Belstaff and ...Qubit
Web behavior will influence nearly $12 trillion of commerce by the end of 2014, according to a report by Deloitte, whether it's online, or digitally-influenced offline shopping. Web personalization, starting with site-wide optimizations and changes, leading to targeted and segmented changes to your site.
What is the true ROI on your technology investments?Qubit
We are joined by Mark Dugdale from Monsoon Accessorize to talk about how you can get the most out of your third party technologies, and maximize the ROI on what you are already paying for! Whether it's recommendations, live chat, retargeting, or anything else on or off site, you need to know how much value it is driving for your business.
Qubit Bright Sparks #2: Fast consumer, faster companyQubit
How can you stay ahead in a world where consumers have access to more information than ever before? Qubit invited some of the leading thinkers in the retail and ecommerce space to discuss the different approaches you can take to make sure that you stay faster than your consumers. Check out these presentations from Qubit, Burton, Trendwatching.com, Olapic, Amplience and MetaPack.
Slides 1-31, Innovating in the era of the real-time retailer - Graham Cooke, CEO, Qubit.
32-54, Fresh Engaging Customer Experiences - Richard Wilson, Head of Digital, Burton
55-122, The Expectation Economy: Consumers are already there, are you? - Henry Mason, MD, Trendwatching.com
123-153, Leveraging Visual Content Where it Matters Most - Jose de Cabo, Co-founder, Olapic
154- 202, 7 Customer Experience Tips to drive your Channel Performance - Ben Seymour, Director of Professional Services, Amplience
203-213, If data is the new coal, then people are the new diamonds - David Staunton, Senior Product Marketing Manager, MetaPack
Would you bet your job on your A/B test results?Qubit
It is possible that 72% of your successful A/B tests may not be driving any business benefit, or may actually be harming your bottom line. This is because bad methodology is preventing you from detecting the truly successful ideas.
In this webinar, Qubit explains how you can avoid this problem. With special guests from Forrester who explain how A/B testing fits into the digital landscape, and Staples, who give practical advice for how to set up an A/B testing campaign, this webinar will change the way you think about A/B testing forever
Digital Technology: The Organizational Quandary, Qubit and Forrester researchQubit
Qubit recently commissioned Forrester Consulting to carry out a research project on the difficulties marketers are facing in getting the most out of their digital marketing technology. Read on for the key findings from the whitepaper, 'Digital Technology: The Organizational Quandary', September 2013.
Qubit's Nick Smyth and Will Browne explain how you can become a real-time retailer, what the best in the business are doing, and how you can use the powers of persuasion to help boost your bottom line.
12 website personalization tips for christmasQubit
Want some inspiration this Christmas? Why not check out Qubit's top 12 tips for website personalization to help improve customer experience and conversions!
Introduction to Universal Variable — 25th July 2013Qubit
Join us on our free educational webinar as we explain what you can do with Universal Variable, and how it can help you structure your data to categorize your website and get real customer insights.
Our free educational webinar to find out how to get the most out of the Opentag platform.
During this session we covered:
Introduction to tag management
-Tag container basics
-How to set up and deploy a tag container
-How to manage user permissions and multiple accounts
-How to migrate your 3rd party tags from your website into a tag container
-How to use pre-defined tags from our tag library and make requests
-How to use Opentag’s reporting interface
Key Opentag features
-How to set up intelligent tags containing custom rules for firing scripts
-How to set up CPA de-duplication
-How to set up universal variable tagging using our open data model
-New tag library additions and CMS plugins
Client case studies
-Hear our latest Opentag case studies.
Q&A Session
Website personalization: The best way to boost your conversion rates
Ann Summers - In Pursuit of Perfect Personalisation - Festival of Marketing 2014
1. In pursuit of perfect personalisation
Stephen Eggleston
Qubit, Director of Client Service and strategy
Matthew Gratze
Ann Summers, Head of eCommerce
2. “We see our customers as
invited guests to a party, and
we are the hosts. It’s our job
every day to make every
important aspect of the
customer experience a little
bit better.”
Jeff Bezos, CEO, Amazon
4. CR
Site wide tests
Progression of optimisation strategy
Optimised web and
marketing apps
Segmented
personalisation
360
personalisation
Introducing the maturity curve
7. False positives will always be a problem
We’ve found that tests based on data are
7.7x more
effective
than tests based on intuition alone
(Qubit, 2013)
21. THE POWER OF OUR BRAND
We command 98% brand recognition
That’s comparable to global market leaders such
as Apple and Nike.
We are the market leader
In the UK erotic market 76p of every £1 is spent
with us.
We are the only erotic retailer to have a major
retail network - 140 prime locations across UK
high streets and shopping locations.
Over half (52%) of our consumers would
recommend Ann Summers to other consumers, as
the best place for lingerie
Acclaimed fashion designer Giles Deacon chose
AnnSummers for his first ever lingerie
collaboration
We’ve gone International. We are now stocked on
Ebay across 6 countries including Australia and the
US.
22. OUR BUSINESS.
RETAIL
Weekly footfall traffic of +375,000, 140 stores in primary malls
and high street locations nationwide
ONLINE
• 1.5 million unique visitors and 30m page
impressions per month
• + 1 million newsletter database
• + 400,000 Facebook fans
• + 60K Twitter followers
• + 12K Instagram fans
PARTIES
• One of the UK’s biggest home direct selling businesses
• A sales catalogue with 2.9 million circulation per year
• There are over 5,000 Ann Summers Party Ambassadors who
host over 2,500 parties every week
WHOLESALE
A successful partnership with the UK’s leading home shopping
business, Shop Direct (Very, Littlewoods & ISME)
CLICK N COLLECT
• Newly launched service
• Shop online and collect in store
• 1,754 orders in the first day
EBAY INTERNATIONAL
Broadening the multichannel retailer message with eBay shop
23. OUR INSPIRATION?
OUR CUSTOMERS.
Our customers are savvy, sassy saucepots from every walk
of life.
These temples of temptation all share a desire for sexual
satisfaction.
Whether she is teetering on the edge of the store
nervously wondering what is beyond the threshold or
confidently recommending her latest favourite toy to her
friends, we exist to meet and exceed the desires of all
these wonderful customers so that they can experience
better and better sex.
VITAL STATISTICS
•Demographic profile BC1,2
•70% female, 30% male (varies by channel)
•She is 27 years old and a dress size 12
•Her bra cup size is D/DD
•She sees herself as playful, passionate, flirty and
feminine
•She is a true multichannel shopper