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Opening up policy making & research
connecting lives and systems with Feed Forward Stories
Marlieke Kieboom - KENNISLAND
Kennisland: a think- and do tank for social change
16 years old / independent / not for profit / 20 people / 140 projects to make societies smarter
www.kl.nl
from a world about content to a world
about context
from inequalities to larger inequalities
from academic & policy experts to laymen
in wise crowds
Alex (27) - “when you
are fucked up, you
meet fucked up
people”
Danny (30) - “I got my
life in order now, i only
still need to go to
prison for 10 months
for ‘some things’.”
Nino (22): “I worry so
much about my debts,
it clouds my brain”
Linh (18) - “I found
support at the youth
centre but the age limit
went down, now i’m too
old, but i still need
someone”
Linda, youth policy maker:
“I don’t really meet youth
myself, but the best
workdays are when i do”
Harry, politician: “I want
to help. But I can’t favour
some groups over others.
There are many
problems. How to work
this out?”
Mustafa, youth
worker: “Really want
to help Alex but I’m
stuck in bureaucratic
rules that say I can’t”
Oliver, academic: “I
finished my research but
for some reason no one
engaged with the results
in the municipality.”
From disconnected stories and networks ..
Young lives The support system
?
Alex (27) - “when you
are fucked up, you
meet fucked up
people”
Danny (30) - “I got my
life in order now, i only
still need to go to
prison for 10 months
for ‘some things’.”
Nino (22): “I worry so
much about my debts,
it clouds my brain”
Linh (18) - “I found
support at the youth
centre but the age limit
went down, now i’m too
old, but i still need
someone”
Linda, youth policy maker:
“I don’t really meet youth
myself, but the best
workdays are when i do”
Harry, politician: “I want
to help. But I can’t favour
some groups over others.
There are many
problems. How to work
this out?”
Mustafa, youth
worker: “Really want
to help Alex but I’m
stuck in bureaucratic
rules that say I can’t”
Oliver, academic: “I
finished my research but
for some reason no one
engaged with the results
in the municipality.”
… to connected stories and networks
young lives support systems
collaborate!
try something out!
Try out…
what if there was a Ministry of Open Networks?
what if there was a Ministry for Demolition?
what if there was a police force for in- and exclusion?
what if there were ‘cooperative citizen universities’?
Feed Forward Stories
dordrecht
amsterdam
nijmegen
hong kong
schiedam
Feed Forward in Social LAB
research &
connect
try out action
sustain
every lab-team member: learning about innovation, tools & new networks
What does working with FFS deliver?
1. Connecting lives and
systems over conflicts and
collaborations
do we see each other, do we
understand each other, do
we know each other, do we
‘want’ something together?
2. Research and action for
(local) government and
organisations
new processes, new
interactions in / between
organisations,
municipalities and people
3. New action perspectives
for people
new or improved public
services, initiatives,
networks
other ways of
making policy
other ways of
gathering
knowledge
other role for the
(local)
government
other ways of
communicating
findings
other ways of
learning together
5 chances voor system round youth in Nijmegen
Open: of multidisciplinary team
citizens
civil servants
social work, professionals
policy maker, politician
artists, entrepreneur
teacher, student
Outside: an open office (Hong Kong Labschool)
‘How is it to be young in Nijmegen,
what can I learn from you to improve
young lives?
… asking ‘open questions’
Power of learning
on ‘the street …
“what makes you get out of bed
in the morning?”
“You have something to nag about?”
Collaborative: of knowledge co-production
Action oriented: stories for action
License of the image
Power dynamics: a reflection network
scouting citizens
… publish story
… collecting story……
checking story …
1. Title of this chapter
Optional subtitle of this chapter
collective analysis & networking
Power of public prototyping
Process to action: prototyping
practice:
prototypes
problems,
evaluate
outcomes
sustainable
collaboration
political
agenda
society
GEMEENTEBELEID, HOE KAN HET BETER?
NAAM:
FUNCTIE:
Waarom?
Wie?
Waarom wordt beleid volgens jou gemaakt? Schrijf op waarom en
voor wie of wat volgens jou beleid gemaakt zou moeten worden.
Wie zouden beleid kunnen maken in de toekomst? Denk na over
wie beleid zou kunnen maken en beschrijf ieders rol.
Actie!
Hoe wil jij zelf invloed uitoefenen in het beleidsproces? Beschrijf
jouw eigen rol en bespreek met elkaar wat er moet veranderen om
deze nieuwe rol goed te kunnen uitoefenen. Waar zou je vandaag
nog mee beginnen?
Hoe? Teken!
Hoe ziet een nieuw of beter beleidsproces eruit? Wat moet er jou volgens jou veranderen? Teken het nieuwe beleidsproces.
Denk aan: wie hebben invloed? Wanneer hebben zij invloed?
Iconenvanwww.thenounproject.com,CCBY3.0US:
“People”doorBenjaminHarlow,“Businessman”doorCarlosDias,
“Team”doorStephenBorengasser,"Question"doorJessicaLock,
"Tool"doorMaciejŚwierczek,"Rocket"doorSimonMettler.
DezeposterisgelicenseerdondereenCreativeCommons
Naamsvermelding-licentie(CCBY4.0)
Ontworpen door Kennisland - www.kl.nl
in het kader van het project JongLAB -
www.medium.com/jonglab-nijmegen
Gebaseerd op de infographic over beleid
maken, gemaakt door Lisa Hu.
inwoners organisatiesambtenarencollege b&w wijkraadgem. raad
1. Who are your ‘co-s’?
Where and with whom to
start? Your outcomes depend
on where you start your co-
knowledge productionLicense of the image
License of the image
2. Do your ‘co’s actually want to work together?
how to survive the social
sector conference? …
License of the image License of the image
3. What do your co’s normally do?
Do they make / use this…
License of the image
…. or this?
License of the image
License of the image
Do they work here….
License of the image
…. or here?
4. How to support co-knowledge production practices?
License of the image
connect!
“Where to start a collaboration? Well… not with mental
parasites in the system, where people keep playing their roles.”
Birger Lindberg Moller - Head of centre for synthetic biology,
University of Copenhagen. In: “Collaboration – On the Edge
of a New Paradigm?” www.collaborativesociety.org
Contact! Kennisland - Marlieke Kieboom mk@kl.nl
Deze presentatie is gelicenseerd onder een Creative Commons Naamsvermelding-licentie.

This presentation is licensed under a Creative Commons Attribution license.
• Make groups of two, assign roles: one note taker, one interviewer + take a photo
• Go out of the room, and generate a story from someone who in this neighbourhood. Try to be
creative: someone from the street, someone in a shop
• The main focus: what is this person experiencing: what does it mean for him/her to live well in
this neighbourhood and how could it be better?
• Come back in 30 minutes, Write a very short story that goes. This is Maria, she is 37. She works
in …
• 15 minutes exchange with another group, tell the story and exhange experiences
• Discuss plenary: experiences in working with stories, how does this methodology for social
experimentation differ from your own methodologies? what works well, what do you find
more complicated?
Surprise surprise, today you are the lab-team

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Feed Forward Stories: towards open research and policy making for better public services

  • 1. Opening up policy making & research connecting lives and systems with Feed Forward Stories Marlieke Kieboom - KENNISLAND
  • 2. Kennisland: a think- and do tank for social change 16 years old / independent / not for profit / 20 people / 140 projects to make societies smarter www.kl.nl
  • 3. from a world about content to a world about context from inequalities to larger inequalities from academic & policy experts to laymen in wise crowds
  • 4. Alex (27) - “when you are fucked up, you meet fucked up people” Danny (30) - “I got my life in order now, i only still need to go to prison for 10 months for ‘some things’.” Nino (22): “I worry so much about my debts, it clouds my brain” Linh (18) - “I found support at the youth centre but the age limit went down, now i’m too old, but i still need someone” Linda, youth policy maker: “I don’t really meet youth myself, but the best workdays are when i do” Harry, politician: “I want to help. But I can’t favour some groups over others. There are many problems. How to work this out?” Mustafa, youth worker: “Really want to help Alex but I’m stuck in bureaucratic rules that say I can’t” Oliver, academic: “I finished my research but for some reason no one engaged with the results in the municipality.” From disconnected stories and networks ..
  • 5. Young lives The support system ?
  • 6. Alex (27) - “when you are fucked up, you meet fucked up people” Danny (30) - “I got my life in order now, i only still need to go to prison for 10 months for ‘some things’.” Nino (22): “I worry so much about my debts, it clouds my brain” Linh (18) - “I found support at the youth centre but the age limit went down, now i’m too old, but i still need someone” Linda, youth policy maker: “I don’t really meet youth myself, but the best workdays are when i do” Harry, politician: “I want to help. But I can’t favour some groups over others. There are many problems. How to work this out?” Mustafa, youth worker: “Really want to help Alex but I’m stuck in bureaucratic rules that say I can’t” Oliver, academic: “I finished my research but for some reason no one engaged with the results in the municipality.” … to connected stories and networks
  • 7. young lives support systems collaborate! try something out!
  • 8. Try out… what if there was a Ministry of Open Networks? what if there was a Ministry for Demolition? what if there was a police force for in- and exclusion? what if there were ‘cooperative citizen universities’?
  • 10. Feed Forward in Social LAB research & connect try out action sustain
  • 11. every lab-team member: learning about innovation, tools & new networks What does working with FFS deliver? 1. Connecting lives and systems over conflicts and collaborations do we see each other, do we understand each other, do we know each other, do we ‘want’ something together? 2. Research and action for (local) government and organisations new processes, new interactions in / between organisations, municipalities and people 3. New action perspectives for people new or improved public services, initiatives, networks
  • 12. other ways of making policy other ways of gathering knowledge other role for the (local) government other ways of communicating findings other ways of learning together 5 chances voor system round youth in Nijmegen
  • 13.
  • 14. Open: of multidisciplinary team citizens civil servants social work, professionals policy maker, politician artists, entrepreneur teacher, student
  • 15. Outside: an open office (Hong Kong Labschool)
  • 16. ‘How is it to be young in Nijmegen, what can I learn from you to improve young lives? … asking ‘open questions’ Power of learning on ‘the street … “what makes you get out of bed in the morning?” “You have something to nag about?”
  • 19. License of the image Power dynamics: a reflection network
  • 21. … publish story … collecting story…… checking story …
  • 22. 1. Title of this chapter Optional subtitle of this chapter collective analysis & networking
  • 23. Power of public prototyping
  • 24. Process to action: prototyping practice: prototypes problems, evaluate outcomes sustainable collaboration political agenda society GEMEENTEBELEID, HOE KAN HET BETER? NAAM: FUNCTIE: Waarom? Wie? Waarom wordt beleid volgens jou gemaakt? Schrijf op waarom en voor wie of wat volgens jou beleid gemaakt zou moeten worden. Wie zouden beleid kunnen maken in de toekomst? Denk na over wie beleid zou kunnen maken en beschrijf ieders rol. Actie! Hoe wil jij zelf invloed uitoefenen in het beleidsproces? Beschrijf jouw eigen rol en bespreek met elkaar wat er moet veranderen om deze nieuwe rol goed te kunnen uitoefenen. Waar zou je vandaag nog mee beginnen? Hoe? Teken! Hoe ziet een nieuw of beter beleidsproces eruit? Wat moet er jou volgens jou veranderen? Teken het nieuwe beleidsproces. Denk aan: wie hebben invloed? Wanneer hebben zij invloed? Iconenvanwww.thenounproject.com,CCBY3.0US: “People”doorBenjaminHarlow,“Businessman”doorCarlosDias, “Team”doorStephenBorengasser,"Question"doorJessicaLock, "Tool"doorMaciejŚwierczek,"Rocket"doorSimonMettler. DezeposterisgelicenseerdondereenCreativeCommons Naamsvermelding-licentie(CCBY4.0) Ontworpen door Kennisland - www.kl.nl in het kader van het project JongLAB - www.medium.com/jonglab-nijmegen Gebaseerd op de infographic over beleid maken, gemaakt door Lisa Hu. inwoners organisatiesambtenarencollege b&w wijkraadgem. raad
  • 25. 1. Who are your ‘co-s’? Where and with whom to start? Your outcomes depend on where you start your co- knowledge productionLicense of the image
  • 26. License of the image 2. Do your ‘co’s actually want to work together?
  • 27. how to survive the social sector conference? … License of the image License of the image 3. What do your co’s normally do?
  • 28. Do they make / use this… License of the image
  • 29. …. or this? License of the image
  • 30. License of the image Do they work here….
  • 31. License of the image …. or here?
  • 32. 4. How to support co-knowledge production practices? License of the image
  • 33. connect! “Where to start a collaboration? Well… not with mental parasites in the system, where people keep playing their roles.” Birger Lindberg Moller - Head of centre for synthetic biology, University of Copenhagen. In: “Collaboration – On the Edge of a New Paradigm?” www.collaborativesociety.org Contact! Kennisland - Marlieke Kieboom mk@kl.nl Deze presentatie is gelicenseerd onder een Creative Commons Naamsvermelding-licentie.
 This presentation is licensed under a Creative Commons Attribution license.
  • 34. • Make groups of two, assign roles: one note taker, one interviewer + take a photo • Go out of the room, and generate a story from someone who in this neighbourhood. Try to be creative: someone from the street, someone in a shop • The main focus: what is this person experiencing: what does it mean for him/her to live well in this neighbourhood and how could it be better? • Come back in 30 minutes, Write a very short story that goes. This is Maria, she is 37. She works in … • 15 minutes exchange with another group, tell the story and exhange experiences • Discuss plenary: experiences in working with stories, how does this methodology for social experimentation differ from your own methodologies? what works well, what do you find more complicated? Surprise surprise, today you are the lab-team