Fareham College developed an in-house business intelligence dashboard called "Dash" to integrate data from various systems. Dash allows staff to access targeted information quickly. Analysis of usage from October to January found 278 staff members had 17,971 sessions with 164,490 page views. Curriculum staff had the most page views while managers had the highest average. The most viewed sections were student search, student records, and user profiles. However, the course search feature was not widely used. Areas for further exploration include improving the course search and determining factors for differences in usage between departments and roles.

1. Use of Business Intelligence
Systems at Fareham College
How Fareham College staff are using
Data Dashboards.

2. About ‘Dash’
• Dashboard desired for a number of years by
VP
• In-house developed system
– SQL Server, C#, ASP MVC
• Originally written early 2010, launched at
Easter.
• Integrates information from various systems

3. Integration of Systems
ProAchieve
Unit-e
ProResource
Registers
ProObserve
Dashboard
HR Finance

4. About ‘Dash’
• Allows for information to be targeted at
different types of staff.
• Offers drill-down/roll-up data exploration, but
main idea is to get users to the information as
quickly as possible.

5. Screenshots(1)

6. Screenshots(2)

7. Analysis of Usage
• Analysis of server logs between 20 October
and 18 Jan
• After filtering for useful records related to
Dash activity
– 278 Staff Members
– 17971Unique Sessions
– 164490 Page Views

8. Daily usage
Day of Average Average 4000 400
Week Page Views Users 3500 350
Sun 45 1 3000 300
Avg Page Views
Avg Users
2500 250
Mon 3378 118 2000 200
Tue 3654 134 1500 150
1000 100
Wed 3371 124 500 50
Thu 3669 122 0 0
Sun Mon Tue Wed Thu Fri Sat
Fri 2275 100
Avg Page Views Avg Users
Sat 38 2

9. Departmental Profile
Department Page Per
Views Student
Student Support 52489 n/a Views by Department Size SMH
DIT
Science, Maths & 18445 41 VPA
Humanities BSU
EYE
Exec + Faculty 17892 n/a
BHT
Office
HAI
Hairdressing 9970 28 HTT
CON
Business, Sport and 8930 13 ENG
Uniformed Services MVS
Visual and 7633 28
Performing Arts

10. Type of staff
Category Total Page Views Mean Median
Curriculum 58638 407 334
Manager 28298 1572 1309
Senior Manager 7164 895 867
Support 69373 745 85
80000 1800
70000 1600
60000 1400
Average Page Views
Total Page Views
1200
50000
1000
40000
800
30000
600
20000 400
10000 200 Total Page Views
0 0 Mean
Curriculum Manager Senior Manager Support Median

11. Patterns of Usage (Sessions)
Length (Mins) No of Sessions 10000
<1 9564
1000
No. of Sessions
1 1763
2 1240 100
3 1011 10
4 838
1
5 768 <1 5 10 15 20 25 30 35 40 45 50 55
6-10 1723 Length of Session (minutes)
Page Views No of Sessions
1000
No of Sessions
1-5 10742
100
6-10 3631
10
11-20 2203
1
21-50 1248
158
191
22
36
57
71
1
78
29
64
85
94
101
109
8
15
119
43
50
166
207
137
129
51+ 422
Page Views

12. Type of Information Viewed
Tier 1 Section Page Views Student
Search
Student 68221
SAR
Search 19011 User Info (inc Home Page)
Course/Class
SAR 11616
Staff
User Info Department
(inc Home Page) 11001 Room
College
Course/Class 9886
Tier 2 Section Page Views Details
Notes
Details 54856 Attendance
Enrolments
Notes 12911
Timetable
Attendance 10580 Files
MTG / Chances
Enrolments 8882 TutorGroup
Quals on Entry
Timetable 7207

13. Use of Search
Only includes links seen in >1000 sessions.
The number of people using the search successfully for Course Details is so small it
didn’t make the cut.

14. Why search not used for courses
Typing ‘Uniformed Services’ into search box results in this...
...and the page goes on quite a way

15. Finding Course Information

16. Routes From Homepage
(Curriculum and Support Staff)

17. Routes From Homepage
(Management Staff)

18. Areas For Exploration
• Improving course search
• Most use is currently finding student info, not statistical
information. As such should future development favour:
– Better tools for managing learners
– Enhanced range of statistical information to raise awareness
amongst staff
– Integration of additional systems as per original plan
(Finance, HR etc)
• What factors might exist to account for large differences
between departments and staff within departments?
– User-confidence / compliance
– Something else?
• Support Managers: What are their requirements?