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Susan Daly A/Clinical Development Co-ordinator, Cork/Kerry Community Healthcare Organisation
 The World Health Organisation Report: Prevention of Falls in
Older Age (April 2007) described falls injuries as an epidemic.
 Falls account for approximately 75% of all accidental injuries
in older people.
 20% of people aged > 65 years sustain injury from a fall.
 Approximately 250 people > 65 years die due to a falls
related incident in Ireland annually
 <50% of all hip fracture patients aged >65 years regain their
pre-fracture health status
 Falls precipitate 40% of admissions to continuing care
WHY FOCUS ON FALLS
People over 65 years represent
11.7% of the national population
figures, corresponding figure for
Cork & Kerry is 12.6%.
Background to the
Quality Improvement
Initiative
In August 2016, Ina
McGrath Risk Manager
HSE Kerry Area, suggested
the introduction of a post
fall review checklist similar
to the one used in St Marys
Hospital falls prevention
management programme.
“I was looking for a one page
tool that team members
could use post fall, that
would help identify causes of
a fall, and help the nursing
team in identifying
contributory factors for a
fall” Ina McGrath
(Ina.McGrath@hse.ie)
From A Risk Management Perspective:
 It is attached to an incident report to provide a holistic
comprehensive timely overview of what occurred at the time of a
fall
It helps the nursing team to identify the contributory or key casual
factor(s) for a fall
It includes the person in the risk assessment process
In the event of a serious incident, it can be used to show what was
done in the past to prevent reoccurrence (e.g.The person who
refuses to wear slippers and repeatedly falls when wearing socks)
It provides recommendations to staff on how to prevent
reoccurrence of a fall and increases staff awareness of risk factors
for each person
It can be used to support an investigation to show a holistic
approach to risk management and quality improvement in each
persons care
Adaptation of
St. Marys in the Park
Post Fall Review
Following on from the Risk
Managers recommendation,
the Clinical Development Co-
ordinator sought permission
from Daragh RodgersANP St.
Marys Hospital to adapt the
post fall review and implement
throughout the 6 Kerry
Community Hospitals.
Once permission was kindly
granted, Clinical Development
engaged with local
stakeholders (General
Manager, Risk Manager,
Directors of Nursing,Clinical
Nurse Managers, Nurses,
ConsultantGeriatrician and
Physiotherapy Department)
From A Clinical Development Perspective:
 It provided an opportunity to prompt the nursing team to ensure
the person was assessed for any apparent injuries using
AVPU Rapid Assessment
Checking and recording vital signs
Conducting a Secondary Survey
Neurological observations (if fall is unwitnessed by a licensed
practitioner and/ or suspicion of head injury
PINCH ME Assessment
Blood glucose check (if deemed clinically necessary)
Urinalysis (if deemed clinically necessary)
ISBAR the doctor if deemed clinically necessary
In addition it provided an opportunity to prompt the nursing team
to ensure
The FRASE Falls Risk Assessment to repeated
The persons care plan was reviewed and updated (if
necessary)
FRONT PAGE BACK PAGE
...continued
The introduction of theA6
ISBAR adhesive label promoted
good communication and the
gathering of information prior
to contacting the Medical
Officer, the completed label
can be attached to the persons
narrative notes once the
Medical Officer has been
contacted.
The ISBAR communication tool
has promoted accurate
assessment, ensured
recommendations are sought
and received and reduced
duplication in nursing
documentation.
0%
20%
40%
60%
80%
100%
120%
Do you think the post
fall review promotes
rge inclusion of the
person in the risk
assessment process
Do you think the post
fall review pcan be
used to show a
pattern of behaviour
Do you think the post
fall review can be
used to show what
was done in the past
to prevent
reoccurance
Do you think the post
fall review provides
recommendations to
staff on how to
prevent reoccurance
of a fall
Kenmare Community
Nursing Unit
Caherciveen Community
Hospital
Killarney Community
Hospital
Tralee Community Hospital
West Kerry Community
Hospital
Listowel Community
Hospital
YES
0%
20%
40%
60%
80%
100%
120%
Do you think the post fall
review has increased staff
awareness of the risk
factors for each person in
their care
Do you think the new
documents are user
friendly
Do you think the new
documents intehgrated
easily into your hospital./
nursing unit
Has the post fall review,
ISBAR and observation
booklet improved the
management and
reduction of falls with you
hospital/ nursing unit
Kenmare Community Nursing Unit Caherciveen Community Hospital
Killarney Community Hospital Tralee Community Nursing Unit
West Kerry Community Hospital Listowel Community Hospital
YES
Kenmare
Community
Nursing
Unit
Cahercivee
n
Community
Hospital
Killarney
Community
Hospital
Tralee
Community
Nursing
Unit
West Kerry
Community
Hospital
Listowel
Community
Hospital
2016 27 26 145 27 42 20
2017 11 12 50 12 26 9
0
20
40
60
80
100
120
140
160
Numberoffallsincidents
Ongoing questioning
The success of the quality
improvement initiative has led to
increased awareness and enthusiasm
among team members regarding all
aspects of falls reduction and
management.Through reviewing the
FRASE risk assessment tool we
identified discrepancies in relation to
correct completion of same. Policy
and practice stipulated that an
assessment must be completed on all
persons irrespective of mobility
status.This resulted in significant
variations in FRASE scores
(depending on the assessor) and
confusion regarding “bedbound” in
the mobility section of the FRASE
assessment tool. Clarification was
sought on the issue and practice and
policy will change to only completing
a FRASE assessment on persons who
are mobile – avoiding the completion
of unnecessary risk assessments.
References
Thank you for listening
Any questions: susand.daly@hse.ie
Wang. S. (2007) Reducing the risk of falls in care
homes. Nursing and Residential Care 9(11), 524 –
526.
Wang .S. (2007) Protecting hips and preventing
trips in care homes. Nursing and Residential Care
8(5), 208-211.
Journal of the American Geriatric society (2011)
American Geriatrics Society/British Geriatrics
Society (AGS/BGS) clinical practice guidelines on
prevention of falls in older persons. Jan: 59(1):148
Clinical Development would like to acknowledge and thank
Daragh Rodgers,Advanced Nurse Practitioner,Care of the OlderAdultCommunity, St. Marys Hospital, Phoenix Park.
daragh.rodger@hse.ie
Ina McGrath, Senior Community OccupationalTherapist Ina.McGrath@hse.ie
MaryT. Ring, NurseTutor/Specialist Co-ordinator,Centre of Nursing and Midwifery Education University Hospital Kerry
MaryT.Ring@hse.ie
Breda Delves, Projects FacilitatorOffice of Ber Power,General Manager Residential Services OP Cork/ Kerry Breda.Delves@hse.ie
Tracy Fitzgerald Project ManagerViClarity tracy.fitzgerald@viclarity.com
Catherine Lyne, Senior Community Physiotherapist Catherine.lyne@hse.ie
Sincere thanks to the management and staff in the 6 Kerry Community Hospitals/ NursingUnits for engaging in
the quality improvement initiative
Kenmare Community Nursing Unit,Caherciveen Community Hospital, Killarney Community Hospital,
Tralee Community Nursing Unit,West Kerry Community Hospital and Listowel Community Hospital

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Falls Reduction & Falls Management Quality Improvement Initiative in the Kerry Community Hospitals/Nursing Units 2016/17

  • 1. Susan Daly A/Clinical Development Co-ordinator, Cork/Kerry Community Healthcare Organisation
  • 2.  The World Health Organisation Report: Prevention of Falls in Older Age (April 2007) described falls injuries as an epidemic.  Falls account for approximately 75% of all accidental injuries in older people.  20% of people aged > 65 years sustain injury from a fall.  Approximately 250 people > 65 years die due to a falls related incident in Ireland annually  <50% of all hip fracture patients aged >65 years regain their pre-fracture health status  Falls precipitate 40% of admissions to continuing care WHY FOCUS ON FALLS
  • 3. People over 65 years represent 11.7% of the national population figures, corresponding figure for Cork & Kerry is 12.6%.
  • 4. Background to the Quality Improvement Initiative In August 2016, Ina McGrath Risk Manager HSE Kerry Area, suggested the introduction of a post fall review checklist similar to the one used in St Marys Hospital falls prevention management programme. “I was looking for a one page tool that team members could use post fall, that would help identify causes of a fall, and help the nursing team in identifying contributory factors for a fall” Ina McGrath (Ina.McGrath@hse.ie) From A Risk Management Perspective:  It is attached to an incident report to provide a holistic comprehensive timely overview of what occurred at the time of a fall It helps the nursing team to identify the contributory or key casual factor(s) for a fall It includes the person in the risk assessment process In the event of a serious incident, it can be used to show what was done in the past to prevent reoccurrence (e.g.The person who refuses to wear slippers and repeatedly falls when wearing socks) It provides recommendations to staff on how to prevent reoccurrence of a fall and increases staff awareness of risk factors for each person It can be used to support an investigation to show a holistic approach to risk management and quality improvement in each persons care
  • 5. Adaptation of St. Marys in the Park Post Fall Review Following on from the Risk Managers recommendation, the Clinical Development Co- ordinator sought permission from Daragh RodgersANP St. Marys Hospital to adapt the post fall review and implement throughout the 6 Kerry Community Hospitals. Once permission was kindly granted, Clinical Development engaged with local stakeholders (General Manager, Risk Manager, Directors of Nursing,Clinical Nurse Managers, Nurses, ConsultantGeriatrician and Physiotherapy Department) From A Clinical Development Perspective:  It provided an opportunity to prompt the nursing team to ensure the person was assessed for any apparent injuries using AVPU Rapid Assessment Checking and recording vital signs Conducting a Secondary Survey Neurological observations (if fall is unwitnessed by a licensed practitioner and/ or suspicion of head injury PINCH ME Assessment Blood glucose check (if deemed clinically necessary) Urinalysis (if deemed clinically necessary) ISBAR the doctor if deemed clinically necessary In addition it provided an opportunity to prompt the nursing team to ensure The FRASE Falls Risk Assessment to repeated The persons care plan was reviewed and updated (if necessary)
  • 6.
  • 8. ...continued The introduction of theA6 ISBAR adhesive label promoted good communication and the gathering of information prior to contacting the Medical Officer, the completed label can be attached to the persons narrative notes once the Medical Officer has been contacted. The ISBAR communication tool has promoted accurate assessment, ensured recommendations are sought and received and reduced duplication in nursing documentation.
  • 9. 0% 20% 40% 60% 80% 100% 120% Do you think the post fall review promotes rge inclusion of the person in the risk assessment process Do you think the post fall review pcan be used to show a pattern of behaviour Do you think the post fall review can be used to show what was done in the past to prevent reoccurance Do you think the post fall review provides recommendations to staff on how to prevent reoccurance of a fall Kenmare Community Nursing Unit Caherciveen Community Hospital Killarney Community Hospital Tralee Community Hospital West Kerry Community Hospital Listowel Community Hospital YES
  • 10. 0% 20% 40% 60% 80% 100% 120% Do you think the post fall review has increased staff awareness of the risk factors for each person in their care Do you think the new documents are user friendly Do you think the new documents intehgrated easily into your hospital./ nursing unit Has the post fall review, ISBAR and observation booklet improved the management and reduction of falls with you hospital/ nursing unit Kenmare Community Nursing Unit Caherciveen Community Hospital Killarney Community Hospital Tralee Community Nursing Unit West Kerry Community Hospital Listowel Community Hospital YES
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19. Ongoing questioning The success of the quality improvement initiative has led to increased awareness and enthusiasm among team members regarding all aspects of falls reduction and management.Through reviewing the FRASE risk assessment tool we identified discrepancies in relation to correct completion of same. Policy and practice stipulated that an assessment must be completed on all persons irrespective of mobility status.This resulted in significant variations in FRASE scores (depending on the assessor) and confusion regarding “bedbound” in the mobility section of the FRASE assessment tool. Clarification was sought on the issue and practice and policy will change to only completing a FRASE assessment on persons who are mobile – avoiding the completion of unnecessary risk assessments.
  • 20. References Thank you for listening Any questions: susand.daly@hse.ie Wang. S. (2007) Reducing the risk of falls in care homes. Nursing and Residential Care 9(11), 524 – 526. Wang .S. (2007) Protecting hips and preventing trips in care homes. Nursing and Residential Care 8(5), 208-211. Journal of the American Geriatric society (2011) American Geriatrics Society/British Geriatrics Society (AGS/BGS) clinical practice guidelines on prevention of falls in older persons. Jan: 59(1):148 Clinical Development would like to acknowledge and thank Daragh Rodgers,Advanced Nurse Practitioner,Care of the OlderAdultCommunity, St. Marys Hospital, Phoenix Park. daragh.rodger@hse.ie Ina McGrath, Senior Community OccupationalTherapist Ina.McGrath@hse.ie MaryT. Ring, NurseTutor/Specialist Co-ordinator,Centre of Nursing and Midwifery Education University Hospital Kerry MaryT.Ring@hse.ie Breda Delves, Projects FacilitatorOffice of Ber Power,General Manager Residential Services OP Cork/ Kerry Breda.Delves@hse.ie Tracy Fitzgerald Project ManagerViClarity tracy.fitzgerald@viclarity.com Catherine Lyne, Senior Community Physiotherapist Catherine.lyne@hse.ie Sincere thanks to the management and staff in the 6 Kerry Community Hospitals/ NursingUnits for engaging in the quality improvement initiative Kenmare Community Nursing Unit,Caherciveen Community Hospital, Killarney Community Hospital, Tralee Community Nursing Unit,West Kerry Community Hospital and Listowel Community Hospital

Editor's Notes

  1. This slide shows the A3 duplicate POST FALL REVIEW LOG using ISBAR. The Post FALL REVIEW is completed ideally within 30 minutes of the fall (or as soon as possible on the same shift) by the available ward or MDT members on duty at the time of the fall. The original is attached to the incident form and sent to the Person in Charge (Matron/ Director of Nursing) to supplement the incident form. The duplicate copy is retained at ward level.
  2. Clinical development in collaboration with Mary T. Ring (nurse tutor in the CNME Tralee) developed an 8 page observation booklet to compliment the post fall review and to support the nurses to complete a comprehensive post fall assessment. The booklet provides the nurses with a template to record vital signs, neurological observations and a validated pain score. The booklet has been welcomed by the nursing teams throughout the 6 Kerry Community Hospitals as the front page explains PINCH ME / AVPU and ISBAR, while the back page displays the post fall algorithm and how to complete a secondary survey, furthermore although all information was previously available to the nurses it was fragmented across a number of policies and individual record sheets. By amalgamating the information into one concise 8 page booklet it created a comprehensive and completed resource and record for the nurses.
  3. This graph show feedback from the 6 Kerry Community Hospitals/ Nursing Units who have implemented the POST FALL REVIEW, 8 PAGE OBSERVATION BOOKLET, and ISBAR COMMUNICATION TOOL. All questions asked received a yes response . 100% YES
  4. The POST FALL REVIEW, 8 PAGE OBSERVATION BOOKLET AND ISBAR COMMUNICATION TOOL where implemented in January 2017. This graph shows the number of falls in each Community Hospital/ Nursing Unit in 2016 and to date in 2017. There has been a significant reduction across all sites since the introduction of the new falls reduction falls management policy (and associated documentation). Statistics received from Breda Delves, Projects Facilitator Office of Ber Power, General Manager Residential Services OP Cork/Kerry
  5. In 2016 the Kerry Community Hospitals/ Nursing Units also began working on the development of an Automated Audit Tool with a local software company who specialise in healthcare compliance monitoring. ViClarity worked with the Clinical Development Co-ordinator to adapt all the paper audit tools into a library of automated audit tools. An audit schedule is built into ViClarity so that notifications are sent to the Clinical Nurse Managers when an audit is due for completion. The colour coded dashboard provides live information on all audits conducted and instant visual identification of non-compliance (red boxes). The falls audit is a monthly audit (only applicable if a fall has occurred on the ward in the past month .... Clinical Development dictate how many falls audits must be completed by each unit (number depends on number of persons residing in the unit). Each unit must also record the overall number of falls in that unit over the past month onto the system (increase in the number of falls can then be monitored should extra supports or education be required)
  6. Action plans are generated directly, updated and reported on ViClarity . All action plans require an owner (primarily the CNM2) action plans must be assigned a timeframe. This ownership has ensured follow through on issues identified.
  7. Information is gathered and collated in real time in one centralised view for management. Management can instantly see trends and any areas of non-compliance and then act on this information. The Director of Nursing of each Community Hospital/ Nursing Unit can view the data/ trends for their own site, the General Manager and Clinical Development can view all trend for all sites. The Clinical Development Co-ordinator has the ability to increase / decrease the number of audits distributed to any ward in any site at any time.
  8. In 2016 the Kerry Community Hospitals / Nursing Units began a 3 year change management initiative to move away from pre-printed generic care plans and move towards a person-centred style of care planning. The above poster showcases the care planning tree which was developed by the Clinical Development Co-ordinator to educate and promote the newly developed person-centred care record. Branch 8 = care plan 8 = Mobility Assessment and Care Plan. The branch as many smaller branches growing off it, these are all the different documents/ Pneumonics/ Assessment Tools that are associated with a persons mobility. Clinical Development created this educational tree to assist nurses to understand the new system and by linking documents the risk of not following through / closing the loop on a fall may be reduced.
  9. Side 1 of the Mobility Assessment – Catherine Lyne Physiotherapist support the development of this assessment
  10. Side 2 of the mobility assessment
  11. Mobility care plan: minimum falls risk interventions pre printed on the care plan – the nurse completing the care plan opens interventions on the left hand side and closes interventions on the right hand side. Care plans are individualised to communicate the persons abilities, likes/dislikes, Needs and how they will be met, Risks and how they will be addressed, use if aids/ equipment, instructions from another specialist involved, monitoring required and education.