Fahad Alam has over 15 years of experience in banking, including his current role as a Corporate Relationship Support Manager at Barclays. He holds qualifications including GCSEs in various subjects and A Levels in History and ICT. Throughout his career, he has demonstrated strong client focus, relationship management skills, and a commercial focus. He has experience managing a large corporate client portfolio, facilitating account openings and reviews, and working cross-functionally within banks.

1. FAHAD ALAM
Curriculum Vitae
Home Address: Mobile: 07896434243 Email: fahad_alam_86@hotmail.com
Flat 9 Fulton Court
4 Harston Drive
Middlesex
London
EN3 6GN
PERSONALCAREER OBJECTIVE
My objective is to obtain a position with an innovative dynamic company that can offer opportunities for career growth,
and explore new and exciting markets.
I believe that this type of role would very much utilise my technical abilities, strong communication skills and also my hard
working character.
QUALIFICATION
September 1997-2002 Christ College, Finchley
Passed GCSE’s which Include Maths, English Language, English Literature, History and Biology
September 2002 -2004 A levels - History & ICT
Financial PlanningCertificateFPC 1,2, 3, 4
Skills
Personal:
 Strong client focus and excellent relationship management skills
 Excellent commercial focus and good judgement
 Self-motivated, disciplined, organised and flexible
 Resilience and decisive
CAREER EXPERIENCE:
Barclays Corporate Relationship Support Manager:
Feb 2015-Present
 Working with Relationship Director on a large corporate portfolio
 Working relationships with Corporate companies within the Recruitment/Data Analytics/MSB space with a
company turnover of £25M and above
 Currently managing a portfolio of over 25 Large Corporate clients
 Minimum of 3 face to face client visits per year
 Regular conference calls with clients
 Ensuring all operational and servicing banking matters are in line with client needs E.g. Mandates, open credit
facilities, banking BACS mandate all in line with client needs
 Facilitating KYC Account opening for corporate clients (including Foreign Currency Accounts)
 High Risk reviews/Source of funds & Nature of business reviews

2. FAHAD ALAM
 Detailed understanding of KYC procedure
 Working with internal committee and Anti Financials Crime teams
 Consolidating all received KYC client documentation as required by KYC policies
 Regular client’s reviews on the client platform Salesforce
 Working closely with product partners such as Barclaycard, Trade and working capital Finance/debt finance
 Quarterly meetings with all channel managers, reviewing latest products and services
 Salesforce Champion for the RSM Business Services Team
 Deposit champion for the team
 Setting up pricing facilities for deposits on Large Corporate portfolio
 Monthly internal meeting with the Liquidity Deposit manager
 Working with Credit team to have limits/lending facilities sanctioned on Zeus
 Assisting credit writing complex credit cases
 Barclays Digital Driving License – over 6000 points
 Representing Barclays at the Recruitment Expo for past 2 years
BARCLAYS BUSINESS ON-BOARDING MANAGER
April 2012- February 2015
 Acquisitions of New Business Start-up/ including switcher Businesses
 12-15 business appointments per week
 10 New KYC account opening and KYB reviews per week
 Liaise with external clients, legal counsels to obtain KYC documentation
 Liaising with client documentation teams, ensuring above 95% RFT
 Attending KYC management meetings
 Experience in KYC related specifically to Foreign exchange
 Short & medium term lending
 High risk business periodic reviews
 Involved in weekly CAM’s meeting – (Customer’s Appointments Meetings)- meeting with all specialist team to
discuss weekly diaries and self-cross business opportunities that may arise
 Working closely with branch staff
 KYC AND Right First Time Champion- helping other business managers with the account opening process.
 Right First Time account checker for my group 2 managers
 Running business huddles in my branches- to educate my teams to help them with their understanding of
Business and my role
 Successfully completed My Relationship Banking Way Accreditation
 Citizenship 2014- Completed One Live Skills in MilfieldCollege in Edmonton – helping students in 6th form with
their CVs and interview skills
 Community- involved in client lending clinics
 Woodford Broadway- Helped Organised Cash Flow clinics with my colleagues for our local community
 Nov 2013- Buy to Let Mortgages Evening – took part in working with the specialist team to organise an evening
session for our customers
 Company- Completing Back to Business for two of my customers in a 12-month period duration-this entailed
spending the day at a customer’s premises.
 Regular KBI meeting
BARCLAYS BANK PLC MARCH 2010-APRIL 2012
JOB TITLE – PERSONAL BANKER
 Fact finding meeting with clients
 Built up my own customer portfolio with regular contact and communication, would work on appointment
basis which very much enhanced my organisations and planning skills as well assisting with walk in customer’s
too.
 Morning huddles with the branch
 Working closely with specialist team

3. FAHAD ALAM
 Required to book both mortgage and business specialists appointments
 Targets included 5 booked specialist appointment per week, 2 lending applications per week, 5 savings products,
5 general protection appointments per week and including 6 customer discussion document per day for fact
finding purposes
 Mortgage champion of the branch as I was top performer in my branch for successful mortgage
application year to date
 KYC champion – know your customer for document scanning. This meant that I had the responsibility to
ensure that other personal bankers followed correct IDV tool and processes, to make sure that the correct
identification was taken from the customer. I would check all other Personal bankers KYC documents. Very
important role as this was fundamental to stop and prevent fraud and other security issues
 Nominated to help support ‘Barclays To You Programme ‘
 Trained NRI Champion for the branch- Special services for clients who had large savings and were of Indian
Residents or Origins
 Weekly conference calls
December2006-February2009SeniorCustomerofficer,NatwestBank
 Daily Prospecting and Calling customers for appointments
 Opening new current. Saving account
 Dealing with customer complaints
 Training staff on tills and generating sales leads
 Hosting conference calls and team huddles
May2005-October2006-ClientServiceOfficer,NatwestBank,CamdenTown
 Key sales Cashier officer
 Balancing till
 Providing sales leads to customer advisors/specialist
 Presenting key huddles to the team
 Sales leader for cashier team
Reference: (Available on request)