1. Shipping/Mailing Address
1 Champlain Commons, Unit 3, PO Box 1560
Saint Albans VT 05478-5560
Main Office:
8675 Darnley, Mount-Royal QC H4T 1X2
1-800-435-5338
Non-Official Transcript of Grades
Justin Lewis Donohue
915 James St Apt D2
Syracuse, NY 13203-2535
Student Number: F589223
Average Grade: 94 %
Status: Study in Progress
Date Printed: July 27, 2016
Administrative Assistant/Secretary
Session
ABC1-A Positive Personality Traits and Winning Attitudes; Forms of Business Organization;
Functions of Departments in a Business Organization
100%
ABC1-B Responsibilities and Tasks of Administrative Assistants; Coordinating and Prioritizing
Tasks; Procurement and Maintenance of Office Infrastructure; Office Furniture,
Equipment, and Supplies
90%
ABC1-C Office Records; Purchase Requisitions; Bank Statement Reconciliations; Writing and
Endorsing Checks; Transferring Funds Electronically; Work Quality; Time Management
95%
Session
ABC2-A Telecommunications Equipment and Systems: Telephone-based Systems; Business
Telephone Features; Supplementary Telephone-based Systems E-mail Systems;
100%
ABC2-B Managing Incoming and Outgoing Communications; Telephone Procedures Techniques,
and Etiquette; Handling Problem Calls; E-mail; Faxes; Disposal of Communications
100%
ABC2-C Arranging and Assisting with Meetings and Conferences; Preparing Minutes; Business
Travel; Air Travel, Car, and Hotel Reservations; Travel Documents; Preparing Travel
Itineraries
90%
Session
ABC3-A Document-related Terminology; Information Resources; Public and Purchased
Information Sources; Document Planning and Generation Process; Business Document
Formats and Styles
90%
ABC3-B Techniques for Generating a First Draft; Editing Text; Structural Content, Style, and
Technical Editing; Common English Usage Errors; Spellcheck and Grammar Programs
95%
ABC3-C Proofreading; Taking Dictation; Dictation Styles and Systems; Dictation Equipment;
English Grammar for Administrative Assistants
90%
Session
ABC4-A Business Ethics; Teaching and Guiding Ethical Conduct; Supervising Office Employees;
Leadership Styles and Models; Leading and Instructing Others; Monitoring and
Motivating Performance
85%

2. For an official copy of this transcript, contact Stratford Career Institute at 1-800-435-5338. Official transcripts carry the
seal of the school embedded in the paper with a special watermark. In case of disagreement between this transcript and
an official transcript, the official transcript shall be deemed correct.