The document discusses new management tools in Exchange 2010, including the Exchange Management Console (EMC), Exchange Control Panel (ECP), and Remote PowerShell. It describes how these tools simplify administration and empower users through role-based access control (RBAC). RBAC allows administrators to define precise roles and delegate access based on tasks. The ECP provides a web-based interface for common management tasks. Remote PowerShell allows managing Exchange across forests using familiar cmdlets.