The document discusses evolving HR practices and how they require an evolving applicant tracking system (ATS). It summarizes a presentation given by Newton Product Manager Michael Dobbs and Lead Recruiter at Modular Mining Systems Lacey Anderson. They discuss how Modular Mining Systems has used Newton ATS to improve their hiring process as their company and needs have grown over time. Future directions of ATS technology are also reviewed, including greater use of artificial intelligence and tools to reduce unconscious bias in hiring.
2. ● Been with Newton / Paycor for over 3 years
● Background in implementation
● Small business runs in my family
Michael Dobbs
Newton Product Manager
www.linkedin.com/in/mpdobbs
3. 01. Customer Profile: Modular Mining Systems
02. How Limitations Become Product Features
03. What the Future of ATS Might Look Like
Agenda
5. ● Fleet software system for mining companies
● Background in corporate recruiting
● Newton customer for over 2 years
Lacey Anderson
Lead Recruiter at Modular Mining Systems
www.modularmining.com
6. ● Previously using a different HRIS
– Built-in applicant tracking system
● Needed a hiring solution that has:
– Scalability
┈ Not looking for a clunky and overly robust enterprise system
– Customer Success
┈ Wanted to be up and running in a matter of weeks not months
– Different types of user access available
– Automatic posting to company careers page
The Road to Newton
7. ● Formalized approval process
– Job and offer approval, primary reason Newton stood out against the competition
● Need for personalization - candidate driven market
– Able to easily customize email templates and offer letters after using the built-in ones for some time
● Growth in team / company footprint
– Started with 2 licensed users managing hiring to now 13 licensed users
● Newton partner integrations
– Outlook 365 for interview scheduling
– Docusign for electronic signatures
● Newton Onboarding product
Change in Process Over Time
8. ● Newton support team
– Live person on the phone when you call in
– Average ticket response time of 1 hour 30 minutes
during business hours
– 90% of tickets resolved in less than 1 business day
● Easy to train new hires on how to use Newton
● Fast and responsive UI
● Having a voice when it comes to product direction
Then vs Now
10. ● Modular Mining was expanding their business, personalizing their templates
● Lacey reached out to her Newton CSM with the following feature requests:
– Increase application limit
– Additional filters on the notification center
● What is the journey a feature request takes to become a feature?
Modular Mining Feature Requests
11. ● Major Enhancements
– Agency Manager
– Spanish Applications
● Quality of Life Enhancements
– Post-Apply Information Requests
– Set Job Promotion End Date
– Compliance by industry (i.e. D.O.T. or Healthcare)
Other Customer Feature Requests
13. ● Machine matchmakers
– Estimate salaries, classify unusual/eccentric job titles
– Too much data, too little time
● Allows employers to focus on the human side of hiring
– AI will free up more time for recruiters to build trust and loyalty with candidates
● Reduces unconscious bias
– Able to identify and eliminate noise and scams
– AI-powered language proficiency assessments
● Our partners, like Indeed, LinkedIn and Glassdoor, are investing heavily in AI
Artificial Intelligence
14. ● Behavioral Assessments - Multiple Integrated Partners
– Determine a candidate's potential “fit” (i.e. cognitive ability, motivation, personality)
● Standardized Feedback and Interview Practices - Interview Scorecards + Interview Guides
– Helps you take a more objective approach to evaluating candidates
– Elevates your best identifiers of talent
– Eliminates groupthink by concealing feedback from fellow interviewers
● Blind Hiring
– Hide candidate names, dates when conducting initial reviews
Tools to Reduce Unconscious Bias
15. ● Candidates are consumers
● Mobile, personal, fast
● Open rates
– SMS 98%
– Email 20%
● Average response time goes from days or hours to minutes or seconds
● Pre-screen via text
● Built into ATS - doesn’t just lay on top of ATS
Candidate Texting
16. Newton is an intuitive applicant tracking
system designed by recruiters.
Learn more about how having an ATS can help give you a competitive advantage in hiring
the best candidates faster.
Contact us
NewtonSales@Paycor.com
Visit us
www.NewtonSoftware.com/Demo-Request