The 12th Richmond Financial Industry Forum, held from May 16-18, 2019, examined the evolution of banking technology, emphasizing the shift towards speed, usability, and flexibility through standardization and automation. The presentation highlighted the importance of APIs in integrating services and reducing operational costs while showcasing the future of banking where processes become increasingly automated and invisible to customers. Additionally, it discussed the changing landscape of financial services due to fintech innovations and the challenges faced by traditional banks in adapting to new technologies.