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The Next Phase of FinTech Collaboration
@devie_moha
n
global corporate banking executives believe that digital will change both the
competitive landscape and the economics of the business
stated that they have an
explicit digital strategy
believed their organization has market-
leading digital capabilities
Fees drop
57%Declining profits45% 16%
Pretax returns fall below
hurdle rate of 16%
30%
of traditional corporate banking
revenue will be attracted by of
digital platforms and channels.
86%
43% 19%
Financial stakes are high for corporate banks
HOWEVER, ONLY
Source: Moody’s Analytics
Add to that an overwhelming burden of compliance
Specialist SME challenger banks
Specialist B2C challenger banks Generalist B2C challenger banks Marketplace Banks
Generalist corporate challenger banks
Challenger banks moving on to the next big thing
REGTECHS
Automated Compliance Management KYC & Identity
Reporting Market Surveillance
Cyber Security Fraud Detection/ Management
Risk Management Monitoring
The back-end The front-end
RegTech has tremendous cost savings potential
Data analytics use-case for regulatory compliance
NAB's digital bank UBank has created RoboChat with IBM Watson to respond to
questions on home loans.
Bank of America partnered with HighRadius and launched Intelligent Receivable, a new
service that uses AI to improve straight-through reconciliation of incoming payments.
Westpac Banking Corp is working with local start-up Hyper Anna, whose technology
uses AI to conduct data analytics and visualisation
ANZ Banking Group has created biometric voice capability with technology company
Nuance to allow customers to bank by talking to the app.
Artificial intelligence is the hot topic of 2018
But it offers significant benefits..
Operation-Focused
Trading and
portfolio functions
Regulatory compliance
and supervision
FINANCIAL INSTITUTIONS USE CASE BENEFITS
Customer-Focused
Operational
efficiency
Automation
Regulatory
Compliance
Customer
centricity
Chatbots are very popular
The PoC with ATB, Canada, in FB
Messenger through Finn.ai
Canadian online lender Thinking
Capital announced the launch of its new AI
fintech chatbot, “Lucy”, on FB.
Axis Bank has partners with Active
Intelligence (Active.ai) to launch intelligent
banking chat bots
Russia-based Tochka Bank launched the world’s
“first” Facebook bot for a range of financial
services.
Ally Financial, a branchless, online bank
recently launched a mobile personal
assistant, by voice or text, with Personetics.
Barclays Africa is also piloting a chatbot, making
it the “first bank” to do so in Africa.
American Express is partnering with
Facebook to provide an Amex bot for its
card members.
HDFC Bank uses chatbot developed by Niki.ai to
foray into commerce on social media
DBS plans to start the conversational AI on
FB Messenger through KAI, an AI assistant
BOA launches AI chatbot Erica, which will be
available inside the bank's mobile app starting
next year
Banks collaborate for blockchain
FINANCIAL INSTITUTIONS USE CASE BENEFITS
BLOCKCHAIN
INVESTMENTS
Bank Guarantees
Operational
efficiency
Faster
settlementsPayments
Risk
reductionSecurities Lending
Faster
disbursalCorporate Lending
Operational
efficiencyTrading
Token is an Open Banking Platform on
the blockchain leveraging smart-contracts
to monetize access for banks for TPPs
FCA has authorized Token to deliver payment initiation and account
information services, under the terms of PSD2.
TrueLayer is an API platform for
developers to access bank data they
need to build new apps and services
Zopa has worked with TrueLayer to create an income verification
product which removes the need to manually upload documents to
verify income - replacing it with Open Banking data.
Plaid offers a suite of API tools to
allow developers to integrate with
bank infrastructure and access and
authorize user bank accounts
CustomersInvestors
Open Banking has possibilities, but monetisation hard to get right
C2FO and Citi have partnered to offer an end-to-end trade finance solution that
includes Dynamic Discounting, amongst a suite of other bank provided payables
solutions.
Kabbage is offering SME loans in partnership with ING, Scotiabank and
Santander
JPMorgan Chase collaborated with OnDeck, a leader in online small-business
lending, to offer a proprietary credit score based on loans granted to small- and
mid-tier corporates.
TD Bank partnership with nCino allowed TD Bank to digitalize the entire
consumer lending process from start to finish.
DBS joined forces with peer-to-peer lending sites, funding societies and MoolahSense,
to better serve small businesses. In return, the two lending platforms refer borrowers
with good credit to DBS for commercial banking solutions such as cash management
Banks partner with FinTechs for digital lending
Banks partner with FinTechs to automate treasury operations
• KeyBank partnered with AvidXchange to provide a software-as-a-service
solution as part of KeyBank’s treasury management platform.
• The solutions replaces paper-based invoicing and payment processes with
digital capabilities.
• BBVA acquired Holvi, an online business banking service.
• Holvi is geared towards entrepreneurs, and small and medium sized-businesses
and provides them a range of business services (traditional banking, online
sales platform, cashflow tracker, etc.) with integrated features that offers a one-
stop-shop for businesses.
• Capital One joined forces with Bill.com and Gusto to simplify cash flow for small
businesses and integrate HR into their business processes.
• The collaboration will work with the bank’s existing suite of financial products
and help to manage all aspects of cash flow and HR-related processes.
Investment collaboration with B2B fintech platforms
Digital banking collaboration for customer experience
Channel partnership
Intelligent financial assistant and conversational
interface to improve customer engagement
Technology partnership
White-label modular and API-driven platforms
from challenger banks to improve customer
experience
Product partnership
Challenger banks’ data-driven personalised
products with better rates and improved
transparency
Experience partnership
Customer-facing challenger banks’ platfomrs for
improved onboarding experience and self-serve
capabilities
Digital subsidiaries
Mobile-first bank subsidiaries to capture niche
customer segments, especially millenials
Collaborate.
Thank you!
@devie_mohan
devie@ burnmark.com

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The Next Phase of FinTech Collaboration

  • 1. The Next Phase of FinTech Collaboration @devie_moha n
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  • 5. global corporate banking executives believe that digital will change both the competitive landscape and the economics of the business stated that they have an explicit digital strategy believed their organization has market- leading digital capabilities Fees drop 57%Declining profits45% 16% Pretax returns fall below hurdle rate of 16% 30% of traditional corporate banking revenue will be attracted by of digital platforms and channels. 86% 43% 19% Financial stakes are high for corporate banks HOWEVER, ONLY
  • 6. Source: Moody’s Analytics Add to that an overwhelming burden of compliance
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  • 11. Specialist SME challenger banks Specialist B2C challenger banks Generalist B2C challenger banks Marketplace Banks Generalist corporate challenger banks Challenger banks moving on to the next big thing
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  • 15. REGTECHS Automated Compliance Management KYC & Identity Reporting Market Surveillance Cyber Security Fraud Detection/ Management Risk Management Monitoring The back-end The front-end RegTech has tremendous cost savings potential
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  • 20. Data analytics use-case for regulatory compliance
  • 21. NAB's digital bank UBank has created RoboChat with IBM Watson to respond to questions on home loans. Bank of America partnered with HighRadius and launched Intelligent Receivable, a new service that uses AI to improve straight-through reconciliation of incoming payments. Westpac Banking Corp is working with local start-up Hyper Anna, whose technology uses AI to conduct data analytics and visualisation ANZ Banking Group has created biometric voice capability with technology company Nuance to allow customers to bank by talking to the app. Artificial intelligence is the hot topic of 2018
  • 22. But it offers significant benefits.. Operation-Focused Trading and portfolio functions Regulatory compliance and supervision FINANCIAL INSTITUTIONS USE CASE BENEFITS Customer-Focused Operational efficiency Automation Regulatory Compliance Customer centricity
  • 23. Chatbots are very popular The PoC with ATB, Canada, in FB Messenger through Finn.ai Canadian online lender Thinking Capital announced the launch of its new AI fintech chatbot, “Lucy”, on FB. Axis Bank has partners with Active Intelligence (Active.ai) to launch intelligent banking chat bots Russia-based Tochka Bank launched the world’s “first” Facebook bot for a range of financial services. Ally Financial, a branchless, online bank recently launched a mobile personal assistant, by voice or text, with Personetics. Barclays Africa is also piloting a chatbot, making it the “first bank” to do so in Africa. American Express is partnering with Facebook to provide an Amex bot for its card members. HDFC Bank uses chatbot developed by Niki.ai to foray into commerce on social media DBS plans to start the conversational AI on FB Messenger through KAI, an AI assistant BOA launches AI chatbot Erica, which will be available inside the bank's mobile app starting next year
  • 24. Banks collaborate for blockchain FINANCIAL INSTITUTIONS USE CASE BENEFITS BLOCKCHAIN INVESTMENTS Bank Guarantees Operational efficiency Faster settlementsPayments Risk reductionSecurities Lending Faster disbursalCorporate Lending Operational efficiencyTrading
  • 25. Token is an Open Banking Platform on the blockchain leveraging smart-contracts to monetize access for banks for TPPs FCA has authorized Token to deliver payment initiation and account information services, under the terms of PSD2. TrueLayer is an API platform for developers to access bank data they need to build new apps and services Zopa has worked with TrueLayer to create an income verification product which removes the need to manually upload documents to verify income - replacing it with Open Banking data. Plaid offers a suite of API tools to allow developers to integrate with bank infrastructure and access and authorize user bank accounts CustomersInvestors Open Banking has possibilities, but monetisation hard to get right
  • 26. C2FO and Citi have partnered to offer an end-to-end trade finance solution that includes Dynamic Discounting, amongst a suite of other bank provided payables solutions. Kabbage is offering SME loans in partnership with ING, Scotiabank and Santander JPMorgan Chase collaborated with OnDeck, a leader in online small-business lending, to offer a proprietary credit score based on loans granted to small- and mid-tier corporates. TD Bank partnership with nCino allowed TD Bank to digitalize the entire consumer lending process from start to finish. DBS joined forces with peer-to-peer lending sites, funding societies and MoolahSense, to better serve small businesses. In return, the two lending platforms refer borrowers with good credit to DBS for commercial banking solutions such as cash management Banks partner with FinTechs for digital lending
  • 27. Banks partner with FinTechs to automate treasury operations • KeyBank partnered with AvidXchange to provide a software-as-a-service solution as part of KeyBank’s treasury management platform. • The solutions replaces paper-based invoicing and payment processes with digital capabilities. • BBVA acquired Holvi, an online business banking service. • Holvi is geared towards entrepreneurs, and small and medium sized-businesses and provides them a range of business services (traditional banking, online sales platform, cashflow tracker, etc.) with integrated features that offers a one- stop-shop for businesses. • Capital One joined forces with Bill.com and Gusto to simplify cash flow for small businesses and integrate HR into their business processes. • The collaboration will work with the bank’s existing suite of financial products and help to manage all aspects of cash flow and HR-related processes.
  • 28. Investment collaboration with B2B fintech platforms
  • 29. Digital banking collaboration for customer experience Channel partnership Intelligent financial assistant and conversational interface to improve customer engagement Technology partnership White-label modular and API-driven platforms from challenger banks to improve customer experience Product partnership Challenger banks’ data-driven personalised products with better rates and improved transparency Experience partnership Customer-facing challenger banks’ platfomrs for improved onboarding experience and self-serve capabilities Digital subsidiaries Mobile-first bank subsidiaries to capture niche customer segments, especially millenials
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