The document provides information about IT-ROI Solutions, a B2B services and software company that specializes in Clarity PPM solutions. It summarizes their offerings including Clarity technical and functional experts, a service assurance suite, managed services, and various software products including the Integration Bridge, Integration Manager, Migration Bridge, PPM Excel Interface, and PPM Document Boss. IT-ROI Solutions aims to help clients streamline business application performance and increase productivity through their expertise and software solutions.
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Speakers:
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Charlie Greenberg, Host
2. contents
About Us 3
Clients 4
B2B Services
Clarity Technical Experts 5
Clarity Functional Experts 6
Service Assurance Suite (APM) 7
Managed Services (MSO) 8
Products
TM
IB suite
Integration Bridge (IB3) 9
Integration Manager (IM) 10
Migration Bridge (mB3) 11
PPM Excel Interface 12
PPM Document Boss 13
Contact 14
itroiSolutions. com
page 2
3. accreditation about us
CHANNEL
TM
B2B
IT-ROI’s specialized team of industry leading architects and engineers
are some of the top talent in the industry today who were hand picked
by Federico Peña himself. The company’s track record and reputation
speaks for themselves when it comes to their consultant’s performance
and knowledge in Clarity technical/functional engagements and service
assurance solutions. Additionally, the release of IT-ROI’s software tool
set has positioned IT-ROI consultants to successfully complete client
engagements with never before seen efficiency and competency, that
no other consultancy can compete with.
Software
Solutions
IT-ROI is a B2B services and software company who specializes in the
development of products and solutions that dramatically improve
company productivity and streamline business application
performance. With a focus on enterprise data integrations/migrations
and with over 50 combined years of technical/functional expertise in
Clarity customization - IT-ROI has become regarded as PPM pioneers.
Our trail blazing B2B Services department provides a wide range of
Clarity PPM services to tier-one enterprises worldwide and is managed
by our team of industry leading architects and engineers.
page 3 itroiSolutions. com
4. 3 featured clients clients
The three featured clients have saved in excess of hundreds of
thousands of dollars to date by deploying the IB3 tool set and by
having IT-ROI consultants on the job. Each client had specific IT-ROI is pleased to work with
requirements that called for unique solutions only IT-ROI could a wide range of major international
provide. companies, helping each of them
increase productivity and decrease
For example, Ericsson a Clarity On-Demand client has massive uncertainty. Below is a sample of some
volumes of project data that caused their integration processes to run current and recent clients.
extremely long. These integrations sometimes took several days to
run, while drastically bogging down their systems to an almost
halt, this processing bottle neck was
unacceptable. Once Ericsson
discovered IT-ROI’s Integration Bridge
(IB3) and deployed the solution to create and manage all of their data
integrations, the processing bottleneck was immediately solved and
their integrations now only took a few days to create, and not the
several weeks it used to take. In addition, the integrations were and
are still being built by in-house resources at Ericsson using the IB3
and their IT department are now able to respond to business requests
for new Clarity data rapidly and consistently.
page 4
Ford, significantly increased their ROI and turbo charged their project
managers performance and productivity by allowing IT-ROI Clarity
services team to automate the
synchronization of their master to children
projects. This custom solution allowed for
dramatic time savings when updating the
hundreds of sub-projects the project included.
Liberty Mutual contacted IT-ROI
Solutions with sixteen integrations that
they needed built and executed. The
original estimates were several weeks for
each integration to be built at the
quickest. IT-ROI Solutions was hired and created each integration and
had them in production in under two days for each using the IB3.
Liberty Mutual was impressed to say the least, the saving in dollars
was unheard of, not to mention the time saving advantages.
page 4
5. Clarity Technical Experts
performance delivered
B2BClarity Technical Experts
highlights
Experts in business objects
Our consulting team has strong technical knowledge and a deep
crystal reports and web
intelligence (WEBI) background when it comes to all things Clarity PPM, reaching back to
the beginning of its widespread use. From reporting to upgrades,
Industry leading integrators
our experience in all technical aspects of Clarity is second to none.
and migrators using IT-ROI's
line of products and Clarity's The reporting component of Clarity is presented to the end-user in
GEL process language
the form of: portlets, Xcelcius, business objects, web intelligence
Deep understanding and (WEBI) reports, Crystal reports, JSP pages, SQL Server mail and
knowledge of Clarity's data SharePoint sites. Our knowledge of the Clarity data model enables
model us to efficiently present business critical information to the required
Version upgrades: dozens audience be it the end-user, project manager, or executive.
performed throughout
We have performed hundreds of upgrades both complex and
versions 7.5.2 to 13.1
straightforward successfully and within budget and have
Installation & configuration successfully migrated clients from SQL Server to Oracle Clarity
Customized solutions that installations.
align with clients specific
Our performance specialists focus on maximizing value so you get
needs
the most out of Clarity. We can examine the entire Clarity
Certified Clarity professionals architecture, identify and fix bottlenecks that are limiting peak
Clarity performance experts performance and recommend solutions to help optimize your
success. Our innovative approach allows us to craft solutions for our
Reports & portlet development
clients in an affordable and sustainable manner.
page 5
6. Clarity Functional Experts
performance delivered
B2B
highlights
Business process improvement
specialists Our functional consulting team are established business process
Clarity security model experts improvement specialists. Utilizing standardized methodologies and
business best practices let us analyze your requirements and develop
Certified Clarity business
solutions that are both robust and economical. We will integrate with
analysts
your PMO and Business teams to gather the required information to
Streamlined requirements affect the best solution. Several options are discussed that allows the
analysis and design while customer to decide on the best course of action based on our
maintaining thoroughness
recommendations.
Advanced CA Clarity® solution
We will review your configuration for best practices and recommend
design
adjustments where needed (e.g. security model, OBS(s), roles and
XOG & GEL scripting matrices). We also provide full service training and support from on site
Processes & workflow one-on-one to remote web based to your organization before, during
and after your Clarity implementation.
Configuration & customization
Clarity administration
Project management
Training
Resource Management
Earned Value Management
Demand Mangement
page 6
7. Service Assurance Suite
performance delivered
B2B
highlights
Certified experts with CA tools
(CA APM, Spectrum, eHealth) The practice of Service Assurance enables application owners to
recognize and resolve issues in a timely manner to help minimize
APM professionals
service downtime. Our APM team provides the ability to support your
Infrastructure Management business applications towards the goal to provide 100% availability.
Network Performance The practice also includes policies and processes to proactively
Management
pinpoint, diagnose and resolve service quality degradations or
Service Operations malfunctions before users are impacted. In order to establish and
Management meet service level agreements, IT-ROI use several important CA tools
Executive Insight (CA APM, Spectrum and eHealth). Through our knowledgeable use of
these tools, we can achieve the high-level processes that mature
Expect Reductions in
organizations demand.
application downtime by as
much as 70%
Decreases in mean-time-to
repair by 50% or more
An average ROI of over 300%
within eight months or less
page 7
8. Managed Services (MSO)
performance delivered
B2B
highlights
IT-ROI’s Managed Services Organization (MSO) for Clarity PPM is an
Delivering end-to-end Clarity
technical and functional SLA-based service that plays a critical role to internal management of
management solutions your mission critical applications. MSO provides a cost effective and
stable resource that you can rely on to support administration and
Leverage IT-ROI’s deep Clarity
maintenance efforts. IT-ROI MSO will improve your operational
background to reduce strain
on your IT resources efficiency, increase your quality of service and increase your bottom
line. Allow us to focus on the day-to-day operation of your Clarity
Forecast a more predictable
implementation while you focus on your business and its success.
and stable IT budget
IT-ROI’s MSO team are skilled administrators and report writers, use
Allow your IT department to our knowledge to expedite resolution of your company's PPM issues.
focus on strategic initiatives
instead of PPM support and
maintenance
Increase service levels and
application performance
Supporting the efficient
enterprise through dedication -
we continually improve your
Clarity implementation
page 11
page 8
page 10
9. Suite
Integration Bridge products
Integration Bridge (IB3)
The IB3 is a powerful desktop application that allows a user to rapidly create
“In the technology business
data integrations to and from your enterprise applications. The IB3 creates
change is inevitable, but
an executable that, when invoked, implements the moving of data to/from
progress is not. We've
your application in accordance with a wide variety of definable rules: data
successfully managed to
formats, validations, notifications, business rules and logging while using the
translate our knowledge
into software solutions that defined supported methodology.
the IT industry could never
Lets be honest - the implementation costs associated with integrating
have dreamed of five years
Clarity PPM with Service Desk, SAP, and salesforce to name a few are
ago. That's how we measure
significant, and the historical track record of cost containment on these highly
progress.”
complex large scale projects has been less than stellar in both the public and
private sectors.
The chart shows what it takes to successfully complete a single enterprise
Highlights: integration the old school method versus the IB3 method:
• Create inbound and outbound
integrations in hours, not
months through expensive
consultants
• Drag & Drop GUI interface
• Solves the processing bottle-
neck and the need to waste
time developing one-off work-
arounds
• Eliminates the traditional XOG
background (BG) engine bog
downs on Clarity servers
The question is
would you prefer to save your shareholders
or taxpayers 70% or higher on integration
costs and have the integrations in production
in a fraction of the time? If that is the case,
you need to take a serious look at IT-ROI's
Clarity On-Demand
IB3 to solve your data integration needs. All IB suite products are built using standard Clarity APIs,
page 9 making them fully compatible with On-Demand environments.
10. Suite
Integration Bridge products
Integration Manager (IM)
IT-ROI's software suite Integration Bridge challenges the status quo when it
The Integration Manager (IM)
comes to integration costs and integration downtime. By assisting our clients
is a stand alone web
successfully execute CA projects, at a fraction of the cost and in a fraction of
application that's utilized to
the time, we are helping to drive their growth and innovation.
manage integrations built by
the IB3, remotely or on target Companies can have hundreds of integrations to manage on a daily basis that
systems. The tool enables could potentially cause havoc within their respective IT departments. This is
users to upload or download, where the IM comes in, it is an easy-too-use web interface that allows you to
schedule, and execute manage all integrations in one convenient place.
integrations, plus edit runtime
properties and view results for
any given job.
Highlights:
• Access history reports from
each completed integration
• View logs in real time
• View integration statistics
in real time
• No need to use windows or
Clarity schedulers
• Integrations no longer need
to reside on Clarity servers
Integrated within the IB3
The IM is fully integrated within the IB3 tool set,
allowing complete control of your integration
uploads, downloads, scheduling, editing, and execution.
Clarity On-Demand
All IB suite products are built using standard Clarity APIs,
making them fully compatible with On-Demand environments. page 10
11. Suite
Integration Bridge products
Migration Bridge (mB3)
IT-ROI's newest family member to the IB Suite product line and sister to the
IB3. Migration Bridge (mB3) boasts the same value for money and standards
Highlights:
excellence that the IB3 has come to be known. Focussing on Migrations, the
• Create Migrations as quick as mB3 is Clarity PPM specific and allows end users to selectively migrate data
30 minutes and not weeks via from one environment to another automatically. The product is also used as
the traditional method an archiving mechanism for your Clarity data prior to purging from your
environments. This allows for an automated method to migrate data from
• Migrate any part or all of your
Clarity data automatically different environments with the click of a button.
• No need for command line
XOG's or manually modifying
XML files
• No wasted time spent writing
custom scripts to accomplish
simple tasks
• Drag & Drop GUI allows
simple control over the order
of the components that are
sent to the target system
• Edit existing Migrations easily
- Add new components and mB3 and your IT-ROI
change environments for
source and target Clarity Typically Clarity is set up in several development and
systems testing environments plus a production environment.
Configuration changes (data entry tests, first time
• Facilitates identification of setup) are done in these development environments
correct XML syntax for XOG and eventually need to be promoted or migrated to the
write messages: production system or another system further up the
- Simply configure the Object testing chain (Dev > Test > Prod).
your preferred way in Clarity
Without mB3 deployed to help optimize your success
your organization is faced with several weeks of work
- Migrate the component out to get this job done when mB3 can complete as quickly
as thirty minutes. Users who do not deploy the mB3
- Check the corresponding are forced to install the XOG Client locally and manually
read XML in the output folder run each XML file individually.
In our experience, people who are new to Clarity are
generally in the dark when it comes to executing
migrations and end up spending weeks writing scripts
that the mB3 does in minutes. The mB3 comes packed
with 53 components complete with the read XML's and
queries.
Clarity On-Demand
All IB suite products are built using standard Clarity APIs,
making them fully compatible with On-Demand environments. page 11
12. Suite
Integration Bridge products
PPM Excel Interface
This powerful tool consists of a set of macros that utilizes the IB3 framework
and interfaces directly with Clarity PPM. It dramatically boosts a company’s
ability to managing multiple Clarity projects with never before seen versatility
Highlights: and functionality for data integration via Microsoft Excel.
• Completely flexible and
The versatility of the PPM Excel Interface enables users to extract Clarity data
configurable for custom
objects and attributes. directly into an Excel document, thus allowing bulk editing and re-submitting
of all the data inclusive of edits back into Clarity - all with the click of a few
• 27 out-of-the-box buttons.
pre-loaded interfaces
The Interface leverages the IB3 to obtain data and send data to Clarity.
• Dramatically less click By integrating the IB3 directly into this tool, customers are able to take
throughs via Microsoft
advantage of 100% automated XOG functionality that the IB3 provides.
Excel functionality
With a simple click of a button in our custom Excel action ribbon , an entire
• Extract and edit data to and XOG operation is launched to obtain or send data to/from Clarity.
from Clarity with the click
of a button
Application
Features: Architecture WSDL call to
extract data
• Automatic data validation (avoid from Clarity
bad data load problems) for
lookups, date, fields, booleans,
and numerics
• Fully audit able via staging
tables and logs XOG
• Built in reporting for data loads
n
XML Batching
Output and
(automatically generate NSQL Throttling
Java Platform
Portlets of data loads)
• Completely configurable
interface for Clarity
• No data limits to what can be
loaded/retrieved via our PPM Edited,
Excel Interface validated
data sent
• Fully compatible with Clarity back to
Clarity
On-Demand environments
page 12 Excel
13. products
PPM
Highlights: SharePoint
• Supports Clarity - Risks,
Issues and Change Requests
Interface
• Drag & drop capabilities,
Connector
upload, download capabilities
• Full integration with Microsoft
Office 365
• Full search collaboration
SharePoint functionality unleash superior collaboration
• Ability to map network
drives to Clarity Projects. The PPM Document Boss is an easy-to-use SharePoint
interface connector that directly embeds into CA’s Clarity
• Utilize SharePoint as the
document repository for PPM. The interface increases user productivity by adding
Projects efficiencies and streamlining the way your company uses
Clarity.
• No need for additional Clarity
licenses to share documents The interface takes control of the Clarity Project Document
throughout the enterprise Manager directly through SharePoint, thus taking advantage
of SharePoint’s superior collaboration features without the
• Fully integrated team and/or
collaboration security from need for additional Clarity licenses. PPM Document Boss also
Clarity to SharePoint eliminates the cumbersome process of importing and
exporting documents via the traditional method and users
will adopt the interface easily and be trained-up in a matter of
hours. The interface also supports Clarity - Risks, Issues and
Change Requests.
Clarity PPM
Clarity On-Demand
PPM Document Boss is built
using standard Clarity APIs,
making it fully compatible
with On-Demand environments.
page 13