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Professional Development
2012
Crucial Conversations
5 Choices
***
2011
Project Management
Intercultural Learning Lab
Effective Virtual Collaborations
ASIST Crisis Intervention
***
2010
Training Consultant’s Course
Hands on Graphics
Presentation Skills
***
2008
ServSafe (Trainer/Proctor)
***
2004
Managing a Diverse Workforce
***
2001
Partnering for Results
Crisis Counselor Certification
***
1980-1996
McDonald’s Position Specific
Development Classes
Awards & Recognition
2015
Star of Excellence Award
***
2013
Star of Excellence Award
***
2012
Star of Excellence Award
***
2010 (Feb and May)
Star of Excellence
***
2009
Star of Excellence
***
2007
Outstanding Operations Contributor
Training Excellence Team Award
Recipient
***
2006
Director's Award
Star of Excellence
***
Continuing Education
On-going
Completed CAEL Program
October 2012
***
ProfessionalExperienceand Highlights
Manager – US OperationsRestaurant Technology 2/2015 - present
Drive the deploymentandexecutionof e*Laborwithin10regionsacrossthe US business.
Coach and assistinthe developmentof e*Laborleads ineachregion – throughconsistent
communication,creationandavailabilityof resources,ongoingeducation,andface toface
supportwithinstructorledclasses.
OperationsTechnologyManager 7/2013 – 1/2015
Orchestrates the Regional implementation and deployment of U.S. Plan to Win strategies and nationally
sponsored restauranttechnology initiatives;Subjectmatter expert for all operations-related technology
and liaison between the region, Division OperationsTechnology Team, U.S.I.T, and USORT.
HU Professor 2010-7/2013
 Designed and Implemented the US ITM Certification Process
 Created and executed a 90 day development plan for new Professors
 Led training/certification of West Division on RDM Curriculum
 Conducted on-going IDP coaching sessions for Consultants throughout the US
Training Consultant,Florida Region 2005-2010
 Championed the development and launch of the Regional McCafé Implementation Plan
 Developed a partnership with the Department of Business and Professional Regulationsas the
McDonald’s Food Safety liaison;Implemented regional Food Safety Awareness Programs to
maintain a foodborne illnessfreeenvironment in over 800 restaurants
 Coordinated all Region-wide Manager Business Meetings in 2008 and 2010 by working with
multiplecorporate disciplines,vendors and selected facilities.
BusinessConsultant 2004-2005
 Drove business results by achieving the highest drive-through transaction increases in South
Florida and second in McDonald's SoutheastDivision
 Conducted SOC contest in 26 restaurants to address trainingand customer satisfaction challenges
resultingin the completion of 1035 SOCs
Executive Director, Pasha’s Restaurant Incorporated, Miami FL 2002-2004
McOpCo Operations Consultant (Florida Region) 2000-2002
Business Consultant (Florida Region) 1998-2000
Training Consultant/ Business Consultant (Atlanta Region) 1997-1998
Crew - All Restaurant Management Positions 1979-1995
 Deployed technology initiatives impactingover 800 restaurants
 Led introduction of VOICE – created trainingtools/opportunities (54%login rate vs.national at45%)
 Launched and directed the firstwave of e*Labor deployment – created plan for Atlanta Region
 Strategized plan for introduction of VOICE with teaser information prior to national launch,as well
as a region wide incentive and wkly updates after
 Ongoing touchpoints with OTP network via qtrly webcasts and bundle emails
 Fostered solid relationshipswith division and home office staff for regional support
 Designed ‘It’s in the Bag’ and ‘Keep the wheels moving’ creativeto increasesales/GCs in DT
 Partnered with Marketing & Deployment to determine operationally sound promotions
David Beaman
Personal Brand:
A motivated leader driven by achieving
success through developing, coaching and
supporting others to new heights beyond
where they imagined they were capable.
Manager – US Operations
Restaurant Technology
David.beaman@us.mcd.com
Cell 954-224-1374

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DB resume 7.30.15

  • 1. = Professional Development 2012 Crucial Conversations 5 Choices *** 2011 Project Management Intercultural Learning Lab Effective Virtual Collaborations ASIST Crisis Intervention *** 2010 Training Consultant’s Course Hands on Graphics Presentation Skills *** 2008 ServSafe (Trainer/Proctor) *** 2004 Managing a Diverse Workforce *** 2001 Partnering for Results Crisis Counselor Certification *** 1980-1996 McDonald’s Position Specific Development Classes Awards & Recognition 2015 Star of Excellence Award *** 2013 Star of Excellence Award *** 2012 Star of Excellence Award *** 2010 (Feb and May) Star of Excellence *** 2009 Star of Excellence *** 2007 Outstanding Operations Contributor Training Excellence Team Award Recipient *** 2006 Director's Award Star of Excellence *** Continuing Education On-going Completed CAEL Program October 2012 *** ProfessionalExperienceand Highlights Manager – US OperationsRestaurant Technology 2/2015 - present Drive the deploymentandexecutionof e*Laborwithin10regionsacrossthe US business. Coach and assistinthe developmentof e*Laborleads ineachregion – throughconsistent communication,creationandavailabilityof resources,ongoingeducation,andface toface supportwithinstructorledclasses. OperationsTechnologyManager 7/2013 – 1/2015 Orchestrates the Regional implementation and deployment of U.S. Plan to Win strategies and nationally sponsored restauranttechnology initiatives;Subjectmatter expert for all operations-related technology and liaison between the region, Division OperationsTechnology Team, U.S.I.T, and USORT. HU Professor 2010-7/2013  Designed and Implemented the US ITM Certification Process  Created and executed a 90 day development plan for new Professors  Led training/certification of West Division on RDM Curriculum  Conducted on-going IDP coaching sessions for Consultants throughout the US Training Consultant,Florida Region 2005-2010  Championed the development and launch of the Regional McCafé Implementation Plan  Developed a partnership with the Department of Business and Professional Regulationsas the McDonald’s Food Safety liaison;Implemented regional Food Safety Awareness Programs to maintain a foodborne illnessfreeenvironment in over 800 restaurants  Coordinated all Region-wide Manager Business Meetings in 2008 and 2010 by working with multiplecorporate disciplines,vendors and selected facilities. BusinessConsultant 2004-2005  Drove business results by achieving the highest drive-through transaction increases in South Florida and second in McDonald's SoutheastDivision  Conducted SOC contest in 26 restaurants to address trainingand customer satisfaction challenges resultingin the completion of 1035 SOCs Executive Director, Pasha’s Restaurant Incorporated, Miami FL 2002-2004 McOpCo Operations Consultant (Florida Region) 2000-2002 Business Consultant (Florida Region) 1998-2000 Training Consultant/ Business Consultant (Atlanta Region) 1997-1998 Crew - All Restaurant Management Positions 1979-1995  Deployed technology initiatives impactingover 800 restaurants  Led introduction of VOICE – created trainingtools/opportunities (54%login rate vs.national at45%)  Launched and directed the firstwave of e*Labor deployment – created plan for Atlanta Region  Strategized plan for introduction of VOICE with teaser information prior to national launch,as well as a region wide incentive and wkly updates after  Ongoing touchpoints with OTP network via qtrly webcasts and bundle emails  Fostered solid relationshipswith division and home office staff for regional support  Designed ‘It’s in the Bag’ and ‘Keep the wheels moving’ creativeto increasesales/GCs in DT  Partnered with Marketing & Deployment to determine operationally sound promotions David Beaman Personal Brand: A motivated leader driven by achieving success through developing, coaching and supporting others to new heights beyond where they imagined they were capable. Manager – US Operations Restaurant Technology David.beaman@us.mcd.com Cell 954-224-1374