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Experience Summary
IT Professional with over 16+ years of rich experience in Mfg/Pro and Progress 4
GL. The experience includes MFGPRO Implementation, Application Migration and
Application development, Application support in role of Project Manager,
Business Analyst and Technical & Functional Consultant. Possess excellent
Project Management, Analytical and problem solving skills besides good oral,
written communication and good interpersonal skills.
Professional Competence
Core competency in End to End QAD Enterprise Edition & Standard Edition
implementation across the globe.
Successful track record of completing 7 full cycle implementation. Clients
involved Dorman Smiths ( UK, Dubai ), Volvo ( Thailand ) ,Federal Mogul ( India )
Ispahani ( Bangladesh ), Hindustan Unilever ( India ), Akzo Nobel ( India).
Technical Skills include UNIX, PROGRESS ( Version 9.x , Openedge ) Database
and Mfg/Pro ( 8.5f, eb2, SE ,EE 2015 )
Expertise in modeling & Migrating QAD Application from Standard Edition to
Enterprise Edition.
Through competence in all phase of software development life cycle.
Efficient leader ship and team management ability in Planning, Scheduling,
Monitoring, Training etc.,
Projects executed in industry verticals: - FMCG, Automotive, F&B, Switchgears,
Textiles, and Power Coatings.
Have got very good exposure in ISO: 9001 AMS (Application Managed Services),
Quality Process and procedures.
Product Development
Developed in house access management product called eCAM +. It is a workflow based,
self service enabled application for end to end user access management, ensuring
compliant user access provisioning and through regulated approvals.
Developed in Web 2 technology and integrated with QAD. The product has been
implemented for John Smiths Groups with 900 users based.
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Roles & Responsibilities
Role Responsibilities
Project Manger Delivery head for Domestic QAD Projects
Project Manager for Overseas Project
Resource Management
Team / Knowledge Management
Project Plan / Estimation preparations
Project Execution
Project Governance
ISO Audits
Business Analyst Carrying out system study, understand the functional
requirements and prepare the functional specifications
Interact with developers and clarify the development
queries
Monitor the development status and ensure on time
development and deployment
Carrying out the testing and release for user acceptance
testing and support
End user support on technical and functional issues
Provide an efficient and feasible solution to the issue
reported by the end users
Impart end user training
Interfaces monitoring
Technical Consultant Review the functional specifications and interact with end
user / BA for clarifications
Preparation of technical specifications
Preparation of test cases and scenarios and review with BA
Carry out the development as per the customer
development standards
Carry out the testing (unit testing and Integration
testing)
Release for UAT and provide UAT support
Provide clarifications to the queries raised (if any) by end
users
Education and Training
Bachelor of Science – 1994
Post Graduate Diploma in Business Management – 1997
Under gone training on Project Management Professional (PMP) conducted by
PMI.
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ERP and Relational Databases
ERP - MFG/PRO 7.4h, eB, eB 2.1, SE & EE
Relational Database - Progress 7.x, 9.x, Open Edge 11.3
Programming Languages
Progress 4 GL, PL/SQL, Oracle 10g
Operating Systems
UNIX, Linux, Windows NT, XP
Projects handled (in reverse chronological order)
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Title : QAD EE 2015 Implementation – On-Site
Client : Federal Mogul – Chennai
Period : Dec2015 – Aug-2016
Environment : Linux, Open Edge 11.3, iTax
Role : Finance Consultant
Team Size : 6
Description : Federal Mogul Headquartered in Southfield. Federal Mogul
Chennai plant manufactures Leading light vehicle aftermarket
brands include wiper blades, spark plugs, wiper and filters,
gaskets brakes.
Full Cycle QAD EE 2015 implementation with iTAX (Indian
Taxation) integration and Fixed Asset module.
Responsibilities : Key responsibilities include
Study & Understand current COA & Finance reporting
model.
Modeling COA and Finance Master Data according to
Enterprise Edition.
Master Data Configuration (Shared Set / Profiles /
Daybooks etc.) Control file setup / data load thru excel
integration.
QAD & iTAX Application Integration design
Business User Training on EE Finance
FRW (Financial Report Writer) Balance Sheet and Income
Statement data load & verification.
Cut-Over Activities and Opening Balance Load
Post Go-Live Support
First Month End Closure support.
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Title : Risk MIS Data Mart Implementation ( BO-Universe ) - On Site
Client : Banque Saudi Fransi – Riyadh, Saudi
Period : Jun2015 – Oct-2015
Environment : PL/SQL , SAP- Business Object, IBM Data Stage Designer, Oracle
10g , Tivoli Workflow Scheduler
Role : Project Manager
Team Size : 7
Description : RISK MIS Overview: Establish a Data Mart to enable the bank
(Banque Saudi Fransi) in having Basel II IRB (Internal Rating Based)
reporting capability, both at regulatory level and the
management level. The project involved identifying the individual
data elements that are essential to achieve the IRB capability as
per the BCBS(Basel Committee on Banking Supervision) norms and
SAMA (Saudi Arabian Monetary Agency)guidelines, develop a data
model with all logical linkages and create a reporting universe to
enable the end user to develop IRB reports as per the need.
Responsibilities : Key responsibilities include
Overall responsibility for the project being designed,
developed and supported to customer.
Project Governance: Activity Plan, Project Status and
Project Review Meeting on Weekly Basis with IT Managers
and Monthly review with Steering Committee
Business Object Development.
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Title : QAD – 2014EE Implementation – On-Site
Client : Ispahani – Chittagong , Bangladesh
Period : Nov2014 – May2015
Environment : Linux, Open Edge 11.3, SFDC , Mobile Apps
Role : Project Manager
Team Size : 8
Description : The Ispahani Group is a pioneer in many fields and remains one
of the most successful and respected business houses in
Bangladesh, it has Tea Manufacturing, Tea Gardening, Cotton &
Textile, Jute, Property, Foods, Poultry, ICT, Shipping divisions,
Energy, Packaging, Hospitality & Leisure, Agro & Trading the
Group.
Fully cycle QAD EE Implementation, SFDC & Mobile Apps
Integration for Tea Business, which includes 4 Manufacturing
Units, 40 Depots and 500 + retail Outlets.
Responsibilities : Key responsibilities include
Business study, AS-IS and TO-BE documentation.
Master Data Configuration & Control files specific to
Enterprise Edition.
Modelling & Implementing QAD Enterprise Edition
according to Tea Business
Design & Developed custom modules
o Tea Auction Module
o Purchase Requisition to Purchase Order
o STN ( Stock Transfer Note ) Module
o Tea Manufacturing Blending Module
o Depot / Division Mapping Master
QAD vs SFDC master data design & filed mapping.
QAD,SFDC & Mobile App Integration thru QXTEND
Day end Control reports developed on 3 way data matching
(QAD, SFDC & Mobile App).
Technical / User Manual preparation
Finance Report Writer Configuration / Data Load
End User Training
Go-Live & Post Go-Live Support
AMS ( Application Managing Service ) Support
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Title : QAD – 2014EE Implementation – On-Site
Client : Ispahani – Chittagong , Bangladesh
Period : Mar2014 – Nov2014
Environment : Linux, Open Edge 11.3
Role : Business Analysist
Team Size : 5
Description : Fully cycle EE Implementation On-Site for Textile Business
Responsibilities : Key responsibilities include
AS-IS study and TO-BE design documentation.
Master Data Collection
Master Data Configuration &EE Finance Data Load
Design & Development of custom modules
o PR ( Purchase Requisition)
o CSP ( Comparison Statement Preparation )
o Export Sales module
o PI ( Performa Invoice ) , LC ( Letter of Credit )
Development of Customer PI, LC status with payment
tracking report.
Technical / User Manual preparation
Testing / Business Users Training
Go-Live & Support
Month End closure support.
AMS Support
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Title : QAD Implementation UK - On Site
Client : Dorman Smith - UK
Period : Nov2013 – Till Date
Environment : MFG/PRO SE 2013, Progress 10.2 B
Role : Project Manager
Team Size : 5
Description : Dorman Smith Switchgear is part of JBK Controls since 2013.
Dorman Smith continues to provide high quality equipment for
low-voltage electrical distribution and circuit protection.
The Dorman Smith product line-up starts with simple SP+N
distribution boards and continues up to custom designed,
factory built low-voltage electrical switchboards for a broad
range of commercial, industrial or retrofit applications.
Together with instruments for measuring key electrical
parameters and surge protectors, the Dorman Smith product
portfolio is able to meet the most demanding specifications.
Dorman Smith is part of Tyco Electronic and the Dubai and UK
business has been sold to JBK. TE and DS mutually agreed that
DS will use the Mfg/Pro application for their Business Solution.
The Project involves End to End QAD Standard Edition
Implementation for UK site.
Responsibilities : Key responsibilities include
Design Purchase / Sales / Manufacturing modules as per
business requirement
Configuration / Master and Finance Data Load
Project execution and delivery
Custom Programs development on multilevel BOM
execution.
User Trainings
Go-Live & Support
Project Governance
MRP Parameter setup and Implementation
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Title : QAD Implementation Dubai - On Site
Client : Dorman Smith - Dubai
Period : Sep 2013 – Nov 2013
Environment : MFG/PRO eB 2.1, Unix
Role : Project Manager
Team Size : 5
Description : Dorman Smith is part of Tyco Electronic and the Dubai and UK
business has been sold to JBK. TE and DS mutually agreed that
DS will use the Mfg/Pro application for their Business Solution.
Since the masters and transactions are available with TE
system. The project involves finance implementation along with
custom Manufacturing/ Sales modules enhancements.
Responsibilities : Key responsibilities include
Configuration for Master Data & Control Files
Master Data Load thru Cim Programs
Design Manufacturing process and mapped QAD production
module
Custom programs migration & Program Specification for
additional programs development.
Custom Sales module development
Business Users Trainings
Go-Live Support
Month End / Year End Process
Project Status reviews and governance
Title : QAD Domestic Projects – JKT
Client : Hindustan Unilever , Akzo Nobel , APBCL & Smiths Groups
Period : August 2011 – Till Date
Environment : MFG/PRO eB 2.1, Unix
Role : Project Manager
Team Size : 20
Description : Managing QAD Domestic Projects delivery. Projects like
development, Production support, Database administration,
server migration, Implementation.
Responsibilities : Key responsibilities include
Drive Project execution from Initiation through Post Go-
Live Support.
Preparations of Proposals & Estimations
Mining Accounts
Ensure projects executed and delivered on time with in
SLA.
Reviews with internal management and Meetings with
Customers
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Title : QAD Support
Client : Ford Motor Company
Period : August 2010 – July 2011
Environment : MFG/PRO eB 2.1, Unix
Role : Project Manager
Team Size : 8
Description : Ford Motor Company is having a Central IT support team at
Chennai. The project is to support 14 countries from India.
Provide end to end support on QAD issues for 5 countries (
Australia, Thailand, Indonesia, India, South Africa )
Responsibilities : Key responsibilities include
Call tracking & Team Management
Production Support
Custom module design
Interface data monitoring thru BMT (Batch Monitoring
Tool).
Functional Analysis
Review with client IT Managers
Title : QAD Implementation & Fixed Assets – On-Site
Client : Volvo, Thailand
Period : July 2010
Environment : MFG/PRO Eb2 , Unix
Role : Project Manager
Team Size : 4
Description : Volvo Cars Thailand Ltd manufactures, imports and distributes
intuitive, human-focused and functional Scandinavian design
luxury cars with all body types; sedans, estates/sports wagons,
cross country, and SUVs.
The project involves End to End Implementation along with Add-
on module Fixed Assets.
Responsibilities : Key responsibilities include
Study and understand the Requirement
Master data Configuration & Control file setup
Data collection and Load thru Cim programs
Fixed Asset Master Data Configuration
Sales Module customization according to business
requirement ( Trigger’s for validation )
Business Users Training & UAT Sign off
Developed Custom Fixed Asset Register
Cut-Over activity & Go-Live
Post Go-Live Support
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Title : QAD Support – Off-Shore
Client : North America Ford Motor Company
Period : August 2010 – July 2011
Environment : MFG/PRO eB 2.1, Unix
Role : Project Manager
Team Size : 5
Description : North America Ford Motor Company is having a Central IT
Development team at Chennai. We provide L3 support form NA
Ford. We develop new modules and enhancements. New
programs for Interfaces with QAD. Implemented BMT (Batch
Monitoring Tool) for NA Ford.
Responsibilities : Key responsibilities include
Team Management
Gathering Requirements
Functional Analysis
Tech.Specfications Review
Project Status Review
Project Execution / Delivery
Review with client IT Managers
Title : QAD Production Support
Client : Ford Motor Company
Period : August 2010 – July 2011
Environment : MFG/PRO eB 2.1, Unix
Role : Project Manager
Team Size : 8
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Description : Ford Motor Company is having a Central IT support team at
Chennai. We support 14 countries from India. Managed the
team for support 6 countries. We provide end to end
Production support on QAD
Responsibilities : Key responsibilities include
Team Management
Production Support & On-time delivery within SLA
Functional Analysis
End User Training
Monthly Review Meetings
Title : MFG/Pro eB 2.1 Migration / FAS Implmentation
Client : Akzo Nobel Coatings India Pvt. Limited
Period : November 2009 – June 2010
Environment : MFG/PRO eB , iTAX
Role : Business Analyst
Team Size : 4
Description : Akzo Nobel is one of the world’s leading industrial companies.
Their businesses are active in Decorative Paints, Performance
Coatings and Specialty Chemicals. The Project involves Eb2
Migration and Fixed Asset Implementation and support.
Responsibilities : Key responsibilities include
QAD Application migration / Master data Configuration
FA Implementation – Data Configuration and Testing, End
User Training
MFG/PRO eB to eB 2.1 – Program Migration and Testing
Installation of SQL Server for Udyog
Interact with developers for interface between MFG/PRO
and iTAX Udyog.
Team Management
Review with Client IT Manager
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Title : Fusion II – L1 / L2 Support
Client : Hindustan Unilever Limited
Period : September 2008 – October 2009
Environment : SAP ECC 5.1 / QAD Eb2.1
Role : Team Lead
Team Size : 5
Description : Hindustan Unilever Limited is one of the leading companies in
FMCG Industry. The project is to extract data from QAD and
provide to SAP implementation team on MM & PP modules.
Responsibilities : Key responsibilities include
Co-ordination with HUL Team and Implementation partner
End to end Testing of customization in SAP, compare
results between QAD and SAP systems
Custom reports development according to business needs.
Involved in training workshops
End User Training
Title : MFG/PRO Application Support
Client : Hindustan Unilever Limited
Period : January 2005 – August 2008
Environment : MFG/Pro 7.4h, eB on Unix
Role : Project Leader
Team Size : 12
Description : Hindustan Unilever Limited is one of the leading companies in
FMCG Industry. HUL, RSDC having centralized support team at
Bangalore, the project is to provide Production support to
Detergents (Dets) and Personal Products (PP) Units on
manufacturing / Exicse and Costing modules.
Responsibilities : Key responsibilities include
Provide L2 Support on MFG/PRO Manufacturing modules,
including custom exicse module ( Wexpro ), Costing Module
(iCOS) Integration costing .
Call Management – Call Registration, assigning to team
members, monitoring.
Root Cause analysis & Bug Fixing
Co-ordination with Progress DBA and Server Teams
Program Version Control
Team Management / Review meetings
Ensure SOX compliances, Quality standards are met
Month / Year End Support
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Title : MFG/PRO Application Support – On-Site
Client : CSIL (Climate Systems India Limited)
Period : February 2005 – September 2005
Environment : MFG/Pro 7.4h, eB on Unix
Role : Project Leader
Team Size : 3
Description : QAD Application Production support for CSIL at Bhiwadi. CSIL
operates as a joint venture between Visteon Corporation, CSIL is
leading manufacturer & Suppliers of Radiator, Contender,
compressor from Bhiwadi.
Responsibilities : Key responsibilities include
QAD Application Production Support
Inventory Variance Reconciliation
Call Management
Bug Fixing & Testing
Custom Program enhancement
Month end Finance Reconciliations
Implementation of MRP Module
Review with Client Manager
Title : MFG/PRO – VAT Tax Implementation
Client : Hindustan Unilever Limited, Bangalore
Period : November 2004 – January 2005
Environment : MFG/Pro eB on Unix
Role : Technical Consultant
Team Size : 3
Description : Hindustan Unilever Limited is one of the leading companies in
FMCG Industry. Project to incorporate VAT tax in the existing
GTM Module & develop custom reports to HUL Foods & Beverage
Business.
Responsibilities : Key responsibilities include
Program specification & Module design document
Development & Code deployment
Developed Custom VAT Register
Testing ( TCD & TCR )
Preparation of User Manual
Module Implementation and Support
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Title : HUL - MFG/PRO Application Support
Company : Hindustan Unilever Limited, Coimbatore
Period : September 2000 – October 2004
Environment : MFG/Pro eB on Unix
Designation : Systems Officer
Team Size : 3
Description : System In-Charge for Hindustan Unilever Limited Coimbatore
Branch.
Responsibilities : Key responsibilities include
Support Accounts Payable, Accounts Receivables & Sales
Modules of MFG/PRO for Branch & Factories
MFG/PRO Masters ( Item / Customer / Supplier / Price
List / GTM / Credit Terms ) Maintenance across Branch &
factories
Centralized Payments / Reconciliation.
Consolidation of Trial Balance
Own / 3p / Depot Accounts Reconciliation.
Modification of existing MFG/PRO Reports to suit business
needs.
Title : HUL- MFG/PRO – Implementation / Application Support
Company : Hindustan Unilever Limited, Dindigul
Period : August 1996 – August 2000
Environment : MFG/Pro eB on Unix
Designation : Systems Assistant
Team Size : 10
Description : System Assistant at Hindustan Unilever Limited – Dindigul Unit.
Responsibilities : Key responsibilities include
As a Systems trainee got trained on Mfg/Pro Application
and Progress 4 GL Development.
Involved in Business Users Training on Mfg/Pro ERP.
Key Member of Mfg/Pro Implementation team
Involved on Master Data Collection & Data Extraction from
Legacy system FOXPRO.
Helped Opening Balance data matching between FoxPro vs
Mfg/Pro.
Purchase / Sales / Manufacturing / Finance module support
Month End Activity
TB Consolidation
Inter Unit Accounts Reconciliation
Vendor Payments / AR Reconciliation