The client is a network of dedicated professionals across the U.S. and Canada providing
homeowners with interior-design guidance, from creative inception to meticulous
installation. Desiring an integrated 360-degree view of its customers, but challenged
by disparate, isolated business systems, the client looked to Infogain to help them
overhaul the existing environment to design an architecture to sustain their future
growth and expansion plans
Never Upgrade Again With Siebel Innovation PacksJerome Leonard
Were you at Open World 2011? This presentation addresses one of the top issues on CRM stakeholders minds : Never Upgrade Again With Siebel Innovation Packs
Never Upgrade Again With Siebel Innovation PacksJerome Leonard
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TechInventio's vission is to be recognized among the top 100 companies in India providing innovative business and technology solutions to global end-user markets.
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Solveda is an award winning system integrator with our core pedigree being an on-time, on budget approach to solution development. While eCommerce is the heart and soul of our capabilities, we offer a full suite of solutions and services that provide enterprises a one stop window for all their Technology requirements. Solveda is the creator of the BigFish Open Source eCommerce platform. BigFish powers leading retailers like I Hate Steven Singer, Purity Products, Vishal Retail Religare etc
CIMdata Commentary: LeverX - SAP PLM Preferred Consulting PartnerEric Stajda
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Oracle’s Cloud Applications provides a plethora of options for Enterprises to migrate to Cloud. Oracle Cloud Applications help you leverage a new set of standards, and agile methodology in the Cloud technology, through analytics and digitally enabled business enterprises to increase your effectiveness and competitiveness.
TechInventio's vission is to be recognized among the top 100 companies in India providing innovative business and technology solutions to global end-user markets.
Overview of Idexcel, Inc. Idexcel was founded in 1998 and has grown to a talent base of over 500 across
USA, UK, and India. Idexcel services the Communications, Healthcare, Financial Services, Manufacturing, and High-Tech industries. Idexcel is a Certified Minority Business Entity.
Corporate Info:
Solveda is an award winning system integrator with our core pedigree being an on-time, on budget approach to solution development. While eCommerce is the heart and soul of our capabilities, we offer a full suite of solutions and services that provide enterprises a one stop window for all their Technology requirements. Solveda is the creator of the BigFish Open Source eCommerce platform. BigFish powers leading retailers like I Hate Steven Singer, Purity Products, Vishal Retail Religare etc
CIMdata Commentary: LeverX - SAP PLM Preferred Consulting PartnerEric Stajda
LeverX has significant experience and expertise in implementing SAP PLM in multiple industries and has the scale to handle large, global implementations.
Our clients’ business needs drive our innovation. We offer technology and consulting services that enable you to get the most out of your SAP and JD Edwards ERP solutions.
Oracle’s Cloud Applications provides a plethora of options for Enterprises to migrate to Cloud. Oracle Cloud Applications help you leverage a new set of standards, and agile methodology in the Cloud technology, through analytics and digitally enabled business enterprises to increase your effectiveness and competitiveness.
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Join Perficient and Informatica for a webinar focusing on key issues and opportunities surrounding hybrid IT models, including:
Managing a data environment that is both in the cloud and on-premise
Keeping information in sync and current to influence better business decisions
Examples of successful, company-adopted hybrid architecture models for maximum ROI and agility
Use case examples with Salesforce.com and RedShift (Amazon web services)
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Highbar Technocrat SAP Gold Partner: Your preferred Technology PartnerHighbar Technocrat
Highbar is a leading end-to-end Information Technology (IT) solutions provider for the infrastructure industry. The company’s portfolio of enterprise business solutions, line of business IT solutions and process consulting is aimed at increasing efficiencies for the infrastructure industry. Highbar has demonstrated expertise in the private, public and government sectors covering roads, ports, real estate, airports, railways, irrigation, water supply, as well as urban and industrial infrastructure like telecom, manufacturing and mining sectors.
Highbar’s depth of understanding of the infrastructure and construction domain comes from its legacy of implementing ERP and various other business IT solutions to make HCC the first Indian infrastructure company to connect all its project locations on uniform IT and SAP ERP platform.
With this experience, Highbar has blended the legacy of domain knowledge in the infrastructure business with IT, with a team that is well equipped to understand and relate with the requirements of the sector.
Highbar has a culture of treating IT deployment in our client organizations as “business transformation” initiatives focused on delivering business benefits to the client.
Migration and Conversion of More than 500GB of Siebel CRM Data to Service Clo...Jade Global
When Jade Global performed an initial analysis of Infinera’s Siebel system, it realized that many of the challenges Infinera faced were related to the user interface and inability of end users to quickly perform basic functions.
The cloud is here to stay, and companies are looking to their internal applications teams to provide strategic guidance on how best to take advantage of the cloud. Find out how your peers are using business applications in the cloud to their advantage.
Key take-aways:
- Ways cloud computing can drive process transformation for your organization;
- How companies are using business applications in the cloud for competitive advantage;
- How virtual private cloud computing eliminates risks commonly associated with public cloud environments.
1. CASE STUDY
Migration to the Salesforce Cloud Enables
Holistic Customer View and Reduced Costs
The client is a network of dedicated professionals across the U.S. and Canada providing
homeowners with interior-design guidance, from creative inception to meticulous
installation. Desiring an integrated 360-degree view of its customers, but challenged
by disparate, isolated business systems, the client looked to Infogain to help them
overhaul the existing environment to design an architecture to sustain their future
growth and expansion plans.
KEY BENEFITS Business and Technical Challenges
l Integrated, holistic customer view The client has a 25-year history of serving its customer base with service excellence through its
l Consistent data and reporting for network of experienced professionals. However, their underlying systems environment posed a
stronger decision-making critical business hurdle for them as they struggled to get a clear picture of its customer base and
l Reduced costs of ownership satisfaction levels.
l More manageable systems
environment
l More stringent standards-based On the technical front, the environment was made up of myriad disparate business systems with
business processes non-integrated data silos and business processes. In fact, Infogain had been providing Managed
Services for a number of these systems. The client was ready to undergo a major overhaul—
incorporating a full replacement of all non-integrated business systems, excluding financials.
INFOGAIN BUSINESS
DIFFERENTIATORS Infogain Approach
l leadership
IT As the managed services provider for the existing Pivotal CRM and custom Microsoft SQL Server-
l CIO-led Salesforce practice team based applications, Infogain first developed a strategic IT plan for the client, which addressed
l Proven dual-shore delivery model the limitations of the existing application environment. This then enabled the client to map out
l Flexible resource model a proposal to convert its environment to the SFDC cloud—including Salesforce Service Cloud,
l Objective insight
Salesforce Sales Cloud and Salesforce PRM.
l 20+ years of integration experience
Solution & Scope of Work
Infogain built a mix of standard and custom Salesforce functionality that supports the complex
business environment that is central to the client’s core business.
l Strategic IT assessment
l Comprehensive business process requirements