This document discusses campus safety and compliance with the Clery Act. It provides insights for higher education institutions on developing Clery Act compliant protocols for emergency notification and response. Key points discussed include maintaining crime logs, expanding hate crime reporting, encouraging counselor referrals, and policies for sexual assault prevention and response. The presentation emphasizes the importance of emergency communication and annual testing of notification systems to ensure timely warnings and protect students, faculty and staff.

1. Campus Safety for 2011:
Moving Beyond the Clery Act
.
Robert C. Chandler, Ph.D.
Director, Nicholson School of Communication

2. About Everbridge
• Leader in incident notification systems
• Everbridge serves over 100 colleges and
universities, including high profile
institutions like Virginia Tech, protecting
more than 2 million students in
emergencies
• Fast-growing global company with
more than 1,000 clients in more
than 100 countries
• Serve the Global 2000, healthcare
systems, state and local government,
federal government, military, financial
services firms, and universities
• 100% focused on incident notification
solutions that merge technology
and expertise
2

3. Agenda
Part 1: Presentation
• Campus Safety Snapshot
• Developing Clery Act compliant protocols
• Timeliness and response
• Addressing annual testing requirements
Part 2: Q&A
3

4. Campus Safety for 2011:
Bracing for the 2010the Clery Act
Moving Beyond
Hurricane Season
Dr. Robert Chandler
University of Central Florida

5. Campus Safety Snapshot
• Students, Staff & faculty rely on safe & engaging learning environments
• 1 in 8 U.S. students will be effected by some sort of campus crime
• Parents claim ‘Campus Safety’ is a major concern for selecting a higher
education institution for their child
• Faculty feels less than knowledgeable about campus safety procedures

6. Jeanne Ann Clery’s legacy
• Raped and murdered on
April 5, 1986 in her
residence hall by a fellow
student she didn’t know
• History of violent crime
on campus
• Led to national awareness
of campus crime
• Federal Clery Act

7. The Clery Act
• The Clery Act requires all colleges and universities that
participate in federal financial aid programs to keep and
disclose information about crime on and near their
respective campuses.
• The US Department of Education can impose up to
$27,500 per violation, against institutions for each
infraction and can suspend institutions from participating
in federal funding programs.

8. Insights for the Campus Safety Team
• Maintaining a daily crime log that is timely and easily
accessible for public viewing
• An annual statistics report including three calendar years
of crimes, liquor law violations and illegal weapons
violations
• Expanded reporting of hate crimes including larceny,
theft, assault, intimidation and vandalism
• Timely reports and emergency notifications

9. Insights to serve your students, staff &
faculty
• Procedures that encourage pastoral and professional
mental health counselors to refer persons they are
counseling to report crimes on a voluntary, confidential
basis for inclusion in the annual crime statistics
• Policies regarding campus sexual assault programs to
prevent sex offenses and procedures to follow when a
sex offense occurs

10. Is your organization in compliance?
• Clear protocol and procedure for various levels of
campus crime & incidents
• Official channel/s for communicating
• Emergency ‘Playbook’ available for responders
• Crime log availability to public
• Details of incidents- nature, date, time and general
location of each crime

11. How to prepare
• Scenarios & drills of small-to-mid scale incidents
• Plan out annual testing schedules
• Review all reporting tools and procedures
• Collaborate with campus stakeholders
• Campus awareness & opt-in campaigns

12. A focus on communication
• Emergency notification- a key component
• The right message, the right modality
• Support the lifecycle of an incident
• Different messages for different segments
• Reporting tools that provide insight & confirmations

13. Notification process
• How/who will confirm emergency/danger?
• Determine appropriate segment(s)
• Determine the content
• Initiate the notification system
• List of title(s) responsible

14. Timely warning too?
• Emergency notification supersedes timely
warning process
• Notification may contain less information than
warning typically would (i.e. crime prevention tips)
• Must provide “adequate follow-up information”
• All clear
• Recovery information

15. Without delay
• Must state in policy
• Notification will be issued “without delay”
• Upon confirmation of emergency
• “Taking into account the safety
of the community”

16. Exceptions
• Compromise efforts
• To assist a victim
• Contain
• Respond to
• Otherwise mitigate
• Professional judgment of responsible authorities

17. Annual test
• At least once per calendar year
• Announced or unannounced
• Publicizing, beyond ASR, in conjunction
with annual test
• Documenting
• Description of the exercise
• Date/time
• Whether announced
or unannounced

18. What is a test?
• Regularly scheduled drills, exercises, and appropriate
follow-through activities, designed for assessment and
evaluation of emergency plans and capabilities.

19. Tips on moving forward
• Full campus awareness of policy & procedure
• New staff & faculty are trained and aware
• Students understand the importance of accurate contact
information
• Learn from drills & tests

20. Incident Notification for
Higher Education
Marc Ladin
VP of Marketing
Everbridge
20

21. Incident notification solutions address common
higher education communication challenges
• Communicate quickly, easily, and • Free key personnel to perform
efficiently with large numbers of critical tasks or staff incident
people in minutes, not hours, making response teams by automating
sure that campus safety issues are manual, time-intensive,
communicated quickly error-prone processes
• Use all contact paths to reach • Satisfy regulatory requirements
everyone, using the most popular for the Clery Act and U.S.
methods, no matter where they may Department of Education’s Higher
be, on or off-campus Education Opportunity Act of 2008
(HEOA) with extensive and complete
• Ensure two-way communications reporting of delivery attempts and
to know who may need immediate two-way acknowledgements from
assistance recipients
21

22. The Everbridge difference
technology + expertise = empowerment
technology + expertise = confidence
technology + expertise = solution
technology + expertise = your success
Everbridge, the world’s recognized leader in incident notification
systems, merges technology with industry expertise to help
millions of people communicate in a crisis, manage operational
incidents, and connect on a daily basis.
22

23. Key evaluation criteria for an incident
notification system
• Experience and expertise
• Ease of use
• Ability to reach all contact paths,
including voice, email, native SMS
(over SMPP and SMTP), IM, and more
• Ease of integration
23

24. Missed anything?
Never fear, the recording and slides from
today’s webinar are just a click away.
blog.everbridge.com
Reminder
Everbridge Insights webinars
qualify for Continuing Education
Activity Points (CEAPs) for DRI
certifications. Visit www.drii.org
to register your credit.
Item Number (Schedule II): 26.1
Activity Group: A
1 Point for each webinar
24

25. Communication
Contact information resources
Everbridge Aware for Higher
Education
everbridge.com/education
Dr. Robert Chandler
White papers, case studies,
Robert.chandler@ucf.edu literature
everbridge.com/resources
Marc Ladin Upcoming webinars
everbridge.com/webinars
marc.ladin@everbridge.com
blog.everbridge.com
twitter.com/everbridge
facebook.com/everbridgeinc
25